Outcome: Cody / Artisan Air is a 5-star Service Provider that I would recommend to all of my family…read moreand friends. My Device: Gas-burning Trane XR80 Furnace from 2005 My Backstory: It is now 8-2026, and I had delayed fixing my heater since 1-2026. In January, it started producing a burning smell, sounded like it was working, but was giving off no heat, so we turned it off and on. Well, when that didn't work. We checked out the Diagnostic Board. That provided a clue: the OPEN LIMIT DEVICE needs attn. Above our pay grade. That's what scared us, and why we delayed the call. My Yelp Experience: Artisan Air responded quickly to my YELP quote request via text (my preferred form of communication) and scheduled a diagnostic appointment (on my preferred day/time). My Diagnostic Service Appointment: On the day of service, the technician provided a clear quote covering both cost and time estimates. We agreed on this and discussed payment options before starting any work. Timing & Service: The diagnosis and repair of my Trane system took under 2 hours total. The technician quickly identified the issue and got my system running efficiently again, with no return visits needed. Cleanliness, Care & Professionalism: I was impressed that the technician wore paper booties without even being asked, kept the work area tidy throughout, and left my home just as clean as they found it. Friendly dog? Dog friendly! Polite, courteous, and clearly knew what they were doing. Overall, an excellent experience from start to finish. Don't delay like I did... Call Cody at Artisan Air today!!

Cody was excellent to work with. He quoted us an honest and fair price. His communication was…read moretimely and caring. We really felt like the entire crew took care of our needs and made sure everything was right before , during , and after the job. The crew was respectful, clean, and took the time to walk us through any concerns or information. We ended up getting both heating and ac system replaced. They were finished in a couple days. We felt like we could trust them and their work.

AJ replied that they cannot attend to my AC problem. I have a Bryant HVAC system and they are…read moresupposed to be approved service company, but they just said they are unavailable.

Jose and his team were super professional and thorough with every step of the HVAC installation…read moreprocess. The estimate was submitted quickly and was reasonably priced. They did a great job setting expectations, checking the electrical requirements, and keeping me updated about their installation strategy. And when one of the units was installed lower than intended, they promptly set a date to return and raise it to the correct height. They stand behind their work. I would definitely hire AJ Heating & Cooling again for my next project, highly recommended!

Refrigerator problem. I contacted the business early in the day, Azer gave a 2 hour time window…read moreand explained that there is a diagnostic fee. Arrived right at the start of the time after texting that he would be there in 15 minutes. Did the diagnostic, identified the bad part. Applied the diagnostic fee toward the repair and ordered the part. Azer message a little later and said he was able to obtain the part the same day, came over and installed it, tested to make sure the refrigerator was working. This is exactly what I want from a professional repair person. Solid communication, no upsell, keep it factual, issue resolved as quickly as possible. Totally worth giving 5 star rating & save his business card for future needs.

Always available in an emergency and fast reliable work. Have used them about 3-4 times nowread more

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

Called Jazz to change out laundry bibs that were stuck, and they came out within a few hours. Gave…read moreme a price after looking at the work. Given that I didn't have to wait days for an appointment, I agreed to the price, which was initially high compared to others. That being said, it ultimately became roughly the same, if not a little cheaper, than other places that charged by the hour or quarter hour, as the job was a little more complex than initially thought. The guy spent almost 2.5 hours here to change out two bibs (again, way more complex than he probably thought), and he did a wonderful job. My problems were addressed same day, same visit. If I chose other plumbers, I would have waited days before my items were addressed. I've used Jazz before with my older AC unit, and they will always have a spot in my contact list if I need help with my HVAC or plumbing.

Jason came out right away to help with a chimney and full duct cleaning. He did a fantastic job and…read morethe work was completed efficiently and thoroughly. Great value, great service. Would hire again!

I cannot recommend this company based on my experience…read more Some birds went into my dryer vent and built a nest. So I called them to fix it. Jay came first and was very professional and friendly. He explained everything clearly and removed the nest quickly. After Jay left, I noticed birds going in and out of the vent again and starting to rebuild the nest. I contacted the owner, Jason, because I wanted to understand what my options were. I didn't want to keep having someone come back every week to remove new nests. Instead of receiving clear explanations, I was told to "take your anger and frustration on your HOA" and later "I don't like playing that game." I was never angry or rude. In fact, I specifically explained that I was only trying to understand the situation because I was getting different information from the HOA and the vent company. I expected professional communication, but instead I felt dismissed and misunderstood. Although they returned to inspect the vent, the way my questions were handled left me with little confidence in their customer service.

My technician Pete did wonderful job, my outdoor unit compressor failed to kick in, Pete was able…read moredetect root cause and completed repair and installations swiftly. I will recommend AIS HVAC to the neighborhoods

Highly recommend AIS. They were easy to schedule and Pete Bell was thorough with the work he did…read moreand a pleasure to work with.

I had my heating and AC unit replaced by Same Day air conditioning and heating Both of my old…read moreunits were made in the late 80's, so it was time. From ordering, scheduling, to install, all was easy with Same Day. Plus, a great price on quality equipment. I love my new system. Quiet, efficient, and they use a small amount of power/gas compared to my old units. How could you not be happy??? I highly recommend SDACH for any repair or install of your AC and heating unit.

I normally don't leave negative reviews, but I feel it's important to share my experience…read more Our 21-year-old HVAC system suddenly started making a loud vibration, so our home warranty company sent Same Day Air to diagnose it. On the first visit, the technician, Mohammed, didn't even inspect the system. He simply told us that older units are noisy and that our only options were to live with it or replace the entire system. Because the problem continued, our home warranty company scheduled a second visit. I specifically requested a different technician, but they sent the same person back. I tried calling their supervisor to come out or send someone else but they kept dodging my call. When I answered the door and explained the issue was still happening, he just shrugged his shoulders. I had to insist that he actually go into the attic and inspect the unit this time. After a short time, he came back down and said he had "tried everything" but never explained what he checked or what the actual problem was. Again, I was told the only options were to replace the system or live with the noise. I also never received any written work order explaining the diagnosis or repairs that were supposedly attempted. Not feeling confident, I hired another HVAC company for a second opinion. Within minutes, they diagnosed the real problem as a failing blower motor, explained everything clearly, and gave me the option to replace the motor instead of the entire HVAC system. The repair was completed that same week, and the vibration was completely resolved. I understand a 21-year-old system won't last forever, but every homeowner deserves a thorough inspection, a clear explanation of the issue, and repair options when they're available. Unfortunately, that wasn't the experience I had with Same Day Air.

Spot Free HVAC was our top choice, from their great reviews, detailed evaluation, and helpful…read moreno-pressure suggestions. The quoted price for a two-head unit with external pump was in line or lower than the competing bids, backed by an extended multi-year warranty as Mitsubishi Diamond Certified installers. Heat pumps installed alongside existing central air is not an uncommon request, but we had a great conversation with Brook on how we might update to a more modern system in the future, given our original(!) furnace's age. Side questions for him aside, we had a thoughtfully sized system outlined and quoted within a day, and scheduled within two weeks. Our experience with the installation was similarly great, with the team arriving promptly as scheduled and taking the care to put on shoe coverings moving through the house. Everyone was polite and efficient, bringing the plan to life and bringing us in early when there were onsite decisions to be made in our unique spaces. When an issue arose on the cooling not blowing as cold as we had expected, they were quick to assist with troubleshooting, and had it fully remediating within the week. Permits are still pending due to the Oakland backlog, but their lead electrician will also be onsite during the inspection process so I have no worries there. While our immediate need during the heat wave this Spring was cooling our living spaces, I have full confidence that whenever we go to multizone heating and cooling, Spot Free will be our go-to experts!

Very easy to communicate with and book a quote. I received 3 quotes for our HVAC work:…read more- Spot Free: $21K - Vendor we used: $23K - Another vendor who we used before and were happy with but increased their pricing recently: $32K We decided not to go with Spot Free for 2 reasons. First, the heat pump brand was changed in the quote to one that we did not want (Carrier). We were replacing it due to leakage of carbon monoxide. This is obviously a safety concern for us, but also a peace of mind issue. We had discussed using Carrier at the site visit, but I was adamant to avoid it. Second, Brook mentioned that there was a manufacturer's recall on our existing 1-year old Mitsubishi heat pump (we have 2 zones with 2 separate units) and that we should pay him out of pocket to fix it. I was confused, because we received no information regarding a recall and typical costs associated with a recall are not paid by the customer. Furthermore, we hadn't experienced any issues and we're still within the warranty period from the manufacturer and installer. Brook said he had been processing a lot of recalls on units he installed and Mitsubishi was slow to send parts so it's easier to pay him directly for the repair. I contacted the original installer, who we had a very positive experience with initially, and they said there was no recall. I also looked online and couldn't find any information regarding a recall.

We needed to replace our 35 year old AC unit that was on its last leg. We went through quite a few…read moredifferent estimates to migrate to a heat pump. Fuse came in significantly lower priced than everyone for a superior system. We wanted to add an additional vent on the main floor, and some dampers for a few of the vents and everything went like butter. Lex and Maxat were the nicest people, arrived on time, left at 6pm each day leaving the house clean. It was a 3 day install and they finished on the third day. Beyond what they needed to do, Lex walked through things that would be checked by the inspectors even on work they didn't do (GFCI plugs close to where the old unit was), and walked me through why they did some of the things they did because I was curious. We're 3 days in so far, but the installation experience was great, and the daikin system is cooling the house great (and I can already see from the energy monitoring systems we have, it's so much more efficient!).

We had Fuse Service install a new HVAC system for our home in June, replacing an old furnace and…read moreA/C unit that had run its course. This included removal of the old units and ductwork, new ducting throughout, a two-zone ducted heat pump system with two new air handlers, an outdoor heat pump, and a ceiling-mounted cassette unit for our primary suite (a room that gets a lot of direct sun and had always been tough to keep cool with the old system). Teodor, our project manager, did a great job assessing our home and specifying the system. The installation crew, Azamat and Val, did excellent, careful work removing the old system, running new ductwork, and installing all the new equipment. The install took about 7 days. Communication was great throughout; scheduling, installation, and permitting all went smoothly.

Honest and meticulous.  They quoted me a competitive price for work that they expected to complete…read morewithin a few days.  The time to finish the job increased, but the price did not.  It's clear that they are *very* careful and detail-oriented during installation.  Fedor and the rest of the team also make everything before the work very easy; figuring out what you want, advising what to do, and communicating about scheduling/logistics.  Very happy overall, would recommend them without hesitation.  My wife and I have already used them twice: adding a central heat pump and later augmenting it, in select rooms, with mini splits.

Recently hired this HVC company to replace Flexi air ducks to KD ducts Rodent resist I would highly…read morerecommend them technician J was Awesome