Overpriced food! I was dragged out to this establishment by a friend of mine who said that he knows the manager/employee. The issue is when you sit down you should get a drink right away, but that took 30 minutes and then after getting the water it took another 30 minutes to get a drink from the bar. In today's fast-paced world, customers expect quick service and efficiency. especially when it comes to their favorite beverages. When a customer walks into a bar or restaurant, they often have certain expectations. They want to unwind, socialize, and enjoy a drink without having to wait an eternity for it. Unfortunately, a lengthy wait time can leave customers frustrated and dissatisfied, leading to a decline in business. Efficient service is crucial, especially in an industry where competition is fierce. With numerous options available, customers will not hesitate to take their business elsewhere if they consistently experience delays. Time is valuable, and customers are more likely to return to establishments that respect that. To ensure optimal customer satisfaction and profitability, businesses in the hospitality industry must prioritize streamlining their operations. This includes implementing efficient bar systems, training staff to work swiftly while maintaining quality, and utilizing technology to expedite the ordering and serving processes. with all that said, I will not be returning to this establishment read more

At the bar, good michelada!! Nice people to chat and gorilla soup was wowwwww!! Clean place and bartenders ready to serve you. I recommend the place 100!!! read more

We love Lupe since the 1980s eating at the original location off I-10. We loved it so much we'd line up on the weekends to get a spot or wait to get in the small restaurant. Delighted that they have made it to the DFW area. The beef fajitas are marinated in lime and just so delicious. The tortillas are light yet massive. Tonight we shared the mixed grill with beef, chicken Lupe and bacon wrapped shrimp. Loads of food for 2 people. Try it out - best Mexican around! read more

Wonderful food and great service! Make sure you get Jessica, hands down the best waitress we've ever had.

This is our go to mex spot currently Always have a good time at the bar and always fast and great service! read more

The tortillas are so good! As a gluten-free person, I had to ask twice if the corn tortillas were in fact corn. They are so soft and delicious! I love the fajitas there and it's very family friendly! read more

I was here last Thursday but forgot to write a review! The service was fantastic and the food was great! When you get there ask for Aya to be your waiter! She was super sweet, attentive and made sure we enjoyed our food & drinks! Customer service was A1! Definitely plan on coming back! Thank you! read more

The service was excellent, the fajitas were hot and tasty, and of course the queso was exactly what we expected. The noise level was quite high with waiters moving tables and kids yelling, but the food was wonderful. The welcome desk needs a little work as the folks there just don't seem very interested in helping you or absolutely no energy. Hopefully that will improve. We usually enjoy Lupe's and it seems they have improved the fajita seasoning...it was great! I put 4 stars because of the noise and the welcome desk greeting...seems since the welcome desk is the first introduction to the restaurant it would be a bit more engaging and welcoming... read more

Great Experience & tasty drinks Finally made it back to Texas. While on the way to the house we made a quick stop for some tacos & queso. I've never been here but a family friend suggested it. I got the sunset at the plaza drink - so refreshing and delish! the chips and salsa & bean dip was definitely addictive. But IF ANYTHING Try the queso with the homemade tortillas ! we took some extra for the house Lastly i ordered the puffy taco. definitely an experience, they get soggy fast but still tasted great! over all a great experience and i truly enjoyed it. Plus the cost was affordable! read more

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Absolutely delicious. The Tex Mex enchiladas are a must try. Love the music and decor. Service at the bar was fast and friendly. There was a small wait for a table. Nice lunch spot. read more

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The food is really good I love the quality and the ingredients they use the food overall is amazing l. They employees are very nice and they get there work done and always smile and brighten your day. I love the decoration and the music I love the vibes of this place it makes this place much better. But they did forget the side tortillas read more

My family comes here for any type of celebratory event. Get the beef fajitas and a large margarita on the rocks. However, now it will be hard to get fajitas anywhere else as you will always be comparing them to Lupe. read more

Delicious food and great service. Trio fajitas had good flavor and the steak was very tender. Homemade flour tortillas were to die for. Definitely will be back. read more

One of our neighbor's raves about Lupe's so we decided to give it a try. The restaurant seems pretty spacious with your typical Mexican color décor throughout. We shared their "World Famous Sizzling" Fajitas. Lime Pepper Marinated, Hand-pressed flour or corn tortillas, guacamole, pico de gallo, Cheddar cheese, grilled onions, rice & frijoles with the Steak Lupe-Carne Asada, tomatoes, onions, cilantro, peppers, Jack cheese. The tortillas were fresh and hand made, the meat was OH SO flavorful and tender. We also had the margaritas not pictured. Lupe's is a must try we will definitely be back! read more

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The best fajita and tortilla ever!! Our server Jessica was amazing. Thank you so much for delivering authentic Mexican food.

Attempted to eat at the Alliance location, but never was waited on after 20 minutes of being seated on the patio. Two other tables were sat and immediately received chips and drinks, while not one person came to wait on us.Terrible experience, terrible customer service, and down right rude for waiters/waitresses to completely pass our table without a look and serve tables seated after us. Will not return. read more

This place is absolutely amazing!! Beef fajitas are the best we've ever had. Most of the bad reviews are because people had to wait. Well ya!! It's packed all the time!! read more

Lupe Tortilla Mexican Restaurant - Marg - Mexican Near Me - Allen, Texas

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We have had consistently good experience at this restaurant. The food quality and portion sizes are good and value for money. The service is goods. Warm, friendly, personal but not intrusive. The restaurant has a good somewhat quiet area, a more bustling bar area and seating around it and finally an outdoor patio seating too. The restaurant does get busy during lunch/dinner time on weekends. We generally do either weekday dinners or late lunch on weekends! Helps beat the crowd. read more

This deserves high marks on all points. Oh. My. Gosh. Maybe it's so good only because we visited at 3pm midweek, but dayum. Daaaayum. This chicken is unreal. The guac is perfect. They handled every request perfectly (onion allergy makes Mexican food hard to come by). The staff is great. We are enjoying this so freaking much. Delicious. We will definitely be back. I can't tell you how good this was in the middle of the week. Maybe weekends are bad? I have no idea why the rating is low. Five stars, y'all. Edit: I've made my own tortillas. When these folks say theirs are fresh, they mean it. Oh my WORD. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Allen, Texas

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We saw them build Lupe and open, but were skeptical. We finally decided to give them a try and were incredibly impressed. Walked right and were seated indoors for a party of 5. Two baskets of chips and double salsa were almost immediately delivered to the table (major points for delivering more than one basket of chips ). The kids menu was pretty good and even comes with BlueBell ice cream at the end! Both our boys easily found something they'd like. The chicken strips portion was large! I ordered the tacos and my hubby ordered the fajitas. Both came quickly and piping hot. The food tasted fresh and the presentation was appealing. I couldn't finish my tacos, so I took most to go and they were delightfully good the next day for lunch. We really enjoyed Lupe Tortilla and would go back again, however for the four of us to eat (we brought food for the baby) it was roughly $80 and we didn't order any alcohol! Too pricey for us to come back soon. read more

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What a disappointing 2nd visit. The waiter was borderline rude, short with us and uninformed on the menu. Couldn't answer questions and appeared to not understand us. Treated us during the meal as if he couldn't wait to get rid if us. Asking repeatedly if he could take our plates while the fork was still in our hands. Food so disappointing we finally agreed, yes take the plates that are half full. The food ... where do I begin; two of us order a chicken dish. One came with raw chicken which was picked through to find edible bites. The second was fajita chicken tacos with three tiny thin strips of dry chicken laying in this tortilla. I got a three piece plate and nothing was good. The enchilada was cold cheddar wrapped in a tortilla, a poorly executed tamale, and a average taco. Beans unseasoned so I dumped the chip sauce on them. We got two of these plates so times that experience by two but I was smart enough to have the ancho sauce changed for green sauce. Unfortunately they don't know what ancho sauce is and instead covered the food with chili. When asked about it they make no apology, instead saying that's what they call ancho, knowing it is not. Took 3 people and 20 minutes to replace the plate. Awful experience and dinner was over 100$. We paid a lot to be treated poorly and have awful food. read more

Lupe Tortilla Mexican Restaurant - Mojito - Mexican Near Me - Allen, Texas

Inside visit? Yes. I was invited by the manager to come in and give them another shot at satisfying my tex mex needs. A couple of months ago I did curbside pick up with a questionable outcome. I certainly didn't want to leave it at that and always give a second sometimes third chance. Texas opens up another notch on Monday. Restaurants are allowed to operate at 75% capacity! Not sure I'm comfortable with that and it might be a while before I dine inside again. So I wanted to sneak in a visit today while it's still at 50 percent occupancy. Judging by the cheese enchiladas I got curbside last time, I knew that wasnt what I was going for this time. So after perusing an extensive and interesting menu I settled on the Shrimp Brochette. But, first things first. The requisite chips and salsa are good. A smoky salsa is accompanied by a small ramekin of refried beans for dipping. Nice. The chips are standard issue Tex Mex but good. Crisp medium thick and warm. The drink menu has multiple variations of everything you could possibly want in all colors. I'm always suspicious when I see this and never order the blue margarita! I got the top shelf margarita on the rocks(large) at $12.95 which is a good price these days. Not strong but sufficient. This is a popular place and seemed to be running at more than 50 percent. We waited about 10 minutes for a table and ended up outside on the patio which was ok with me. The atmosphere is corporate Mexican and very comfortable. If you have seen one you've seen them all. Its basically a combination of every type of Mexican restaurant you have ever seen curated for the best parts. Dito the menu, seating, bar area, etc. Overall, The experience was good. Its designed to appeal to the common denominator and that's not me. But, for most people and especially families it's great. We found the food to be hot, tasty, and well prepared. The shrimp brochette was delicious as was the Mahi Veracruz, rice and beans. They have a notch above, oversized flour tortillas that are great but ,you have to ask for them. The primary drawback for me is at this price point(a little high) there are two other options in the area I like better. I would say their limiting factor is type and quality of ingredients which is just short of where they need to be at this price . read more

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Upon reading all the reviews the restaurant is really not that big and yes the wait is a little long but patience is the key. I do agree. The margaritas were tart, but the food was actually really good. I got the fajitas very flavorful. My husband got the puff tacos. Absolutely delicious. keyword for this restaurant is you have to have patience because yes, it did take a while for us to get our food, but it was well worth the wait. Even though it took long time food was still hot when it came to us. Also the the place was packed all the tables were full read more

Lupe Tortilla Mexican Restaurant - Puff Tacos - Mexican Near Me - Allen, Texas

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This place is so hit and miss. Sometimes their fajitas are amazing, sometimes they are not. This time, they were not. And my goodness, do they cheat you on rice and bean portions when you do take out. read more

Be aware. I had lunch last week with 15 coworkers and within 6 hours of paying someone tired to charge $3300 to my card. The only place I used that card in 2 weeks was Lupa's in Irving. The food was wonderful. The service was great! I talked with the manager and he was very responsive. However, if Chase had not flagged the charge the theft would have gotten away with thousands! read more

This venue seems to engage in price gouging. The food was subpar. I'm not sure what new spice they added to the Charro beans, but they have completely ruined them--definitely not up to Tex-Mex standards. $20 is not justifiable for what I received. The service was below average. The tables were constantly soaked with water, and there was no one to clean it up. I had to get up and search for my waiter on two occasions. read more

My wife and I came here a few times years ago when they first opened. At that time it was decent and the ribs were good. After years of not going we tried it again on a Friday at 1:30 for lunch. The place wasn't very full. Our server, Leah, was very nice (but a little too chatty). We ordered the 5-piece ribs for an appetizer When they arrived 3 of them were burnt beyond recognition. The other two were basically edible. My wife ordered the cheese enchiladas with chili con carne sauce. When they arrived, the enchiladas were fine but there was hardly any chili con carne on them. I order the fish tacos - two for $19.00!!! They are "puff tacos shells" with small pieces of fish on the bottom and a HUGE mound of lettuce....very little sauce. With my first bite they tasted very "fishy" (no pun intended) like the fish was undercooked / almost raw! I opened up the taco and it's just some unevenly cut small fish pieces. My initial thought was they just cut up some leftover fish from another patron's plate. I truly hope that wasn't the case! 99.9% of the fish tacos I've eated had a nice large filet / solid piece of fish in them.....NOT small cutup pieces. I ate some of my wife's lunch, asked for the check and left the "fish taco" meal behind. With so many choices in the area for Tex-Mex I doubt we'll ever return to Lupe's. read more

Quintessential Tex-Mex restaurant with nice drinks, big alcohol selection and equally big food menu. Their Fajitas are amazing and my friends love their 5 chile steak. Cannot complain about the service or the ambience, both are good and the restaurant is on the expensive side compared to the other Tex Mex restaurants. read more

This place can be quite busy, especially due to lower capacity. We stopped in for lunch as a group of 5 and took about 20 mins or so to be seated. We opted to sit in the dining room, rather than the heated patio since it was disgustingly cold out. Our servers were great, never had to ask for more water, chips, or anything. A blood orange margarita was ordered and did not disappoint. Gosh I love blood oranges. Anywho, the chips and perfectly crisp and thin. The beans that came with the salsa were tasty and the salsa was spicy, but very delish. The kids shared a regular quesadilla, which was so stinking big, but somehow they finished it with the boy specifically mentioning he loved the chicken. The crab and avocado enchiladas were intriguing, yet tasteful. The chicken fajitas with the homemade tortillas (both corn and flour) were a solid choice. Also, their guacamole is pretty darn good. Overall, a little pricey, but the food was good and the service was great. Worth a try, but be cognizant of when you do go since it can get pretty busy there. read more

Lupe Tortilla Mexican Restaurant - Blood orange margarita - Mexican Near Me - Allen, Texas

They are chronically understaffed. Very expensive. And it's 40-50 minutes for a table at 6:15. read more

Lupe Tortilla Mexican Restaurant - Full parking lot empty tables no severa - Mexican Near Me - Allen, Texas

I ordered takeout nachos and was extremely disappointed. Everything came separately for me to assemble, and the tomatoes were actually frozen. The presentation was unappealing, and the taste wasn't much better. Honestly, I've had better nachos from Taco Bell for a third of the price. When I called to share my concerns, the manager was rude, dismissive, and lacked basic customer service skills. No apology, just a poor attitude. The $20 price tag for a small portion of cold, mediocre nachos with barely 10 chips and some cheese and beef is outrageous. I won't be ordering from here again. read more

Have already left a review for lunch time but had to also tell you about the yummy breakfast that they serve. This is my 2nd time visiting here in the morning and so far so good. They have a lot of selections and nothing disappoints. Each plate is served with fried potato cubes and and a dish of authentic tasting refried beans. This visit I tried the Lupe Frittata. Presentation was nice- always is- but the frittata itself was a little boring. Hubs had the 3 puerquitos which is 3 porks and for you big meat eaters is a must try. This is my favorite new breakfast go to. If you want a different experience other than the same ol' scrambled eggs and pancakes then you have to try it! read more

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Maybe a bad night or too close to closing. We arrived at 08:30 pm and they close at 09:00 pm. Dinner for 2. Entre 1: cilantro, jalapeño chicken Sub black beans for refried beans. (Refried beans contain pork) The entre chicken was very over cooked and extremely salty. Not pleasant to eat but the rice mixed in took a little of the edge off. The black beans, while also very salty were flavorful. The rice was nothing to write home about. It was better than plain white rice or boxed rice products you fix at home but only marginally. Entre 2: Chicken Little Grilled chicken breast served on top corn a tortilla and topped with Ranchero sauce. Ordered without cheese. The chicken was not overcooked and it was tender and flavorful. The ranchero sauce was not a hit. Didn't like the flavor at all. Meal was slow coming out of kitchen and two tables around us were seated after we came in. Chips were thin and good. Plentiful and refilled as needed. Bathroom, neither paper towel dispenser worked and there were no towels or dryers. Makes me question if the servers washed or dried their hands. Found this out after the meal. Generally a poorly maintained restroom is an automatic exit for me as it speaks to things that are important. Hygiene counts. Will probably not return. They are the higher end of price scale and the products should reflect the value. No desert as we were ready to leave at end. Normally I like a coffee or flan. Tonight was not worthy of additional patronage. Sadly; *** NOT RECOMMENDED. *** read more

I have been seeing this place forever and finally tried it! I'm so glad I did! The food was fresh, and yummy. The service was awesome. The drinks was bomb! I will return soon! read more

Lupe Tortilla Mexican Restaurant - Carne asada w beans and rice - Mexican Near Me - Allen, Texas

Awesome experience!! I've been wanting to come here since it first opened. My son who's vegetarian ordered the veggie fajitas with fresh jalapeños cooked into the dish. What he didn't expect was a marinated portobello mushroom on top. He said whatever it was marinated in had fantastic flavor. He's lived in the area for 7 years and said they were "the best veggie fajitas in the DFW area". I ordered the chicken fajitas with fresh jalapeños cooked in habanero juice. I specifically asked for them to be cooked in the dish. On the side just doesn't have the flavor. It's more about the flavor and less about the heat. What I got was both jalapeños and habaneros cooked in the dish!! The flavor was spot on! The flour tortillas are huge so it was easy to pack them full. The veggies were seared perfectly and still a bit crispy. I can't wait to go back!! read more

Lupe Tortilla Mexican Restaurant - Chicken fajitas - Mexican Near Me - Allen, Texas

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Waited an hour to get a to go order of tortillas. Not worth it. Dirty bathrooms too read more

We came here as a group of 8 adults and ordered a lot of food and drinks. We also ordered the quail but they only had one portion left and the manager was kind enough to let us know and we were fine with that. We were served with jasmine and she was great till the check came! My dad paid for everyone and noticed a 20% gratuity already added but when we checked the fine print of the menu it says "gratuity of 15% may be added for groups of 8 and above". We went to our server and questioned her about it and she played dumb and like a victim turned to my dad and with a stinking attitude said "so you do not want to add the 20%?" It was such a guilt trip and we just wanted it to be lowered to the amount it was supposed to be and let us decide how much more to add! She stormed off to get the manager and returned and very rudely placed the new check and said she removed all the gratuity and walked off again! Despite that we left her a decent tip because her service was good up until then. We then asked for the manager and spoke to her and explained what happened to which she responded "the server should not have done that and even to add the gratuity needs to get my approval first" my dad told her to just train the server better and that one shouldn't be stealing a tip instead earn it. During this time, the 7 of us who were waiting for my dad to finish talking, notice jasmine gossiping about my dad in the kitchen with her colleagues. It's a see through kitchen and we could hear everything and see her dirty looks that she gave towards my dad. She went on talking the entire time my dad was speaking to the manager. The manager told my dad they want to make it up to us and took his information and it has been more than 2 weeks but sadly no one has reached back out and we feel so terrible that we brought our extended family from out of town here to celebrate a fun evening which ended on such a bad note! We have never been treated like this or been guilt tripped into leaving a tip! Sadly the lupe team had disappointed us that evening and even now by not reaching out and checking again. It's not about the making up but sticking to your word that "someone will reach out" read more

No doubt, the food and margaritas are superior to any Mexican restaurant in the area. But the reason my husband and I go there every Saturday evening is because we love our waiter, Righteous. Yes, his name is Righteous and he brings such joy to our evenings and to our lives simply by taking our order and making sure we enjoyed our meal. Righteous has a happy demeanor that is full of gratitude and it is contagious. We walk out of the restaurant with happy hearts and grateful attitudes. Thank you, Righteous! read more

Came during lunch on Monday. There were plenty of empty tables but was told there was a 10 min wait. Decided to sit at the bar. Ordered a margarita on the rocks, no salt. It came out with salt. I told the bartender that I didn't want salt and he picked up my glass, used his hand to brush the salt off and put the glass in front of me. I was speechless. When I asked for a new glass, he acted as if I completely inconvenienced him. I mean, he already told us that he was tired. Ugh! We were told that they ran out of salsa. Huh? Should have left at that point...as everything after that wad just shame on me The lunch menu is small. Has only 6 of 7 options...mostly chicken. One meal included a tamale, but no description. I asked what meat was inside and was told pork by two different bartenders. It's ground beef FYI. read more

After waiting to dine here since it opened I was sadly disappointed with both the service and food. The hostess was extremely unwelcoming, we asked to be seated elsewhere and her response to us was not expected. Our server was pleasant, but not very attentive and the food arrived cold, unappealing and lacked flavor. Sadly, not recommended. read more

Lupe Tortilla Mexican Restaurant - Ground beef tacos - Mexican Near Me - Allen, Texas