Absolutely outstanding service from C.D. Shanahan's. Armando, Juan, and Elijah were incredible!…read moreArmando and Juan from C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling LLC came out right before an impending severe snowstorm and worked in sub-15° weather from 8 AM to 8 PM to uninstall our broken Heat Pump and Air Handler and replace them with a brand new Heat Pump and Air Handler. Simply put: these guys were the best. Incredibly professional, hardworking, and dedicated from start to finish. They didn't rush a single step. They also helped install a new thermostat, made sure everything was running smoothly, and ran all the necessary tests to ensure the system was operating perfectly before they left. Huge shoutout to Elijah as well!. He took the time to explain everything in detail about the humidifier, thermostat, and Air Handler, and gave us genuinely valuable maintenance tips that made us feel confident moving forward. C.D. Shanahan is probably the best HVAC company you've never heard of. If you want a team that shows up, works hard, communicates clearly, and takes real pride in doing the job right. Highly recommend.

Good experience and customer service. My AC had been knocked out last week by the storm the night…read morebefore and was able to arrange an appointment in a reasonable amount of time, Tech arrived on time, and it turned out the issue was just a safety switch on the electrical plug associated with the AC unit. So I just paid for the diagnostic fee. Was impressed with their professionalism.

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I reached out to 495 HVAC at 5am in the morning after realizing my HVAC wasn't working on one of…read morethe hottest days of the year. Lupe reached out to me as soon as he arrived in the office (730am) and showed up at my house at 8am. The weather was predicted to be over 100 degrees all week, so it was urgent I got the HVAC fixed. Lupe was very timely, respectful, and knowledgeable. He explained what he was doing and what needed to be fixed and he was able to fix the issue on the spot. I was so worried about not having AC during this very hot week, but 495 HVAC helped me out in a pinch. Thank you, Lupe!

Pretty good company. I do some small work myself, but when something more serious is needed or HVAC…read moreunit needs to be replaced I call them. They just installed new furnace at my house and I was pleasantly surprised that they redid duct work around furnace for the HVAC unit to work more efficiently. Very reasonably priced.

Cong and his team are very professional. They came over and installed a new split unit in under 6…read morehours and kept everything clean when they left. The install was very nicely done and looks amazing. They have very reasonable pricing and Congs response time is very quick. He's definitely a master in his craft

Cong has helped me install a new HVAC system. His price was very reasonable, and he got it done…read morevery quickly without any issues.

I requested an estimate for the installation of an EV charger. Unlike other electricians, AirPlus…read morerequired a $185 fee in order to provide the estimate. When I pressed them on this, they said that the $185 would be deducted from the final bill *in the event that I chose them.* Of course, this would put me as a customer in an awkward position; they could give me a much higher estimate than others, and effectively strong-arm me into accepting because I've already spend $185. I've worked with many electricians and other contractors, and I have never seen this before. AirPlus may have a good reason for doing this, but it seems shady and precarious to me. For this reason alone, I decided not to work with them. If you're considering working with AirPlus, I strongly recommend getting other estimates, as well. Not only *might* you save money on the actual work, but you most assuredly *will* save money by not having to pay for an estimate upfront.

BUYER BEWARE. I had an annual service membership with AirPlus for years was very happy with the…read moreservices they provided. I heard that this family-owned business is now part of an out of state company. Last month after the fall furnace inspection was complete, the tech mentioned that my hot water heater was more than 20 years old and that it needed to be replaced. AirPlus sent over a plumber to work up an estimate but wasn't able to confirm the unit's age. Turns out the unit was @ 10 years old (called the manufacturer and provided the serial#) and is in good working order (I flushed it 2 years ago and no sediment). Watch out...I think there has been an attitude change over there. I am changing providers.

I wanted to jump on with an update quickly! I'm not sure…read morewhat happened with the other people who posted negative marks about customer service after the unit was installed. We have had exceptional follow up from the team. We had a little hiccup with one of our three units installed. We called this morning and they were out right away to correct the error. All I can say is the integrity of the company and team truly has made our day! Thank you to Freddy who I'm pretty sure has been here every day this week to get us up and running and the wedding construction back on track today! I wanted to add the integrity of the company has given us great trust they will stick with us to ensure we are all good to go for wedding day and beyond! Thanks all! Definite hire from us in the future.

This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

Three of the four times they had to come out for yearly maintenance or recently an issue with our…read moreHVAC, They have been delayed or a no show. I was astonished that they were here first thing yesterday Monday morning. A major part had to be ordered but I still got a text yesterday after they left that they would be here today. They must've had the part in stock at their warehouse, I thought .I got my ass up at 715am to call them for an exact ETA. They said 10-11am this morning. I called them as it approached 11 AM because they usually call with an eta...they had nothing in their system. Pissed me off since i could have been doing something else....then at 230 I get another text that the PLUMBER could come if i called to confirm before such and such a time. WTF. I do not need a plumber. Sooooooo fktup.... The people they send are top notch, but everything else is a goat rope.

It was a minor dripping leak with buckets before F.H. Furr came and TURNED IT INTO A $10,000+ CLAIM…read more They spilled all over my floor WHEN IT WASN'T THERE BEFORE They LEFT ME TO CLEAN IT UP with my own squeegee and wet vac, as if everybody owns that equipment and is willing to do that. They LEFT A 2-FOOT PIPE FULL OF POOP IN MY WALL!!! They charged $2,500 AND IT STILL LEAKED BY THE NEXT DAY. They RUINED MY FOOSBALL TABLE by putting a sewage-contaminated towel on it, and the insurance had to come and saw it in half. They TOUCHED MY PERSONAL PROPERTY .... My smart screens that show personal photos. He swiped through, probably looking through my photos because I'm a woman and he's a man. The next tech that was sent said it was because the guy didn't check our cleanout for clogs before cutting into a pipe that he suspected was full of They had to send another guy back the next day to do it right, and he discovered the POOP-filled pipe in the wall. YES .... THE FIRST GUY LEFT A ~3 FT PIECE OF SHIT-FILLED PIPE IN MY WALL. It would have just remained there if the 2nd guy hadn't spotted it. POOP! IN MY WALLS! I have that on video too. I don't think people realize homeowners have security systems and are often recording what goes on in their house for their own legal protection. I would be scared to post this review if I didn't have video backing it all up.

They sent a professional and qualified technician and on time…read more He explained every step of his process and was very thorough.

It is easy to make an appointment. They didn't to change the time and texted ahead to ask if we…read moreagreed with the change. The technician emailed notifying that he was on his way. He was prompt, efficient an polite There is a problem which is persistent for about 3-4 years. The company insists that technicians calls using the company Ipad. This does not work. I have mentioned to them so many times and seems that their technical IT support cannot fix it or ignores the complaints. If it is a problem specially with my number I have asked to resolve it. The Technicians have call from my home to the central administration or It support. All has been ignored.