John is an amazing mechanic and I am so glad I found his shop. I have a 2019 GLA 250 and he has helped me keep it running smoothly after the initial maintenance package at Mercedes Benz ran out. His quality is outstanding and costs are reasonable especially for the car make and the Bay Area. Happy to find someone who is just as psyched about keeping my Mercedes in top shape as if it's his own car. Say goodbye to dealer service and buy some nice upgrades for your ride! read more

John (the owner) has always been very helpful and professional. He takes the time to explain the problem and recommended options. He is focused on customer satisfaction. I highly recommend M1 Mercedes Only. Satish Sikka read more

Very knowledgeable technicians. Great attitude and friendly service. Highly recommended!

John was Awesome he explained everything to me and went out of his way to fix a few things without charging me I recommend him to anyone that owns a Mercedes. John went above and beyond the call of an experienced mechanic. If you're in need of service for your Benz John is your guy, knowledgeable and detailed oriented. read more

Always provide quality service quickly, efficiently and at fair rates. Also has friendly and knowledgeable staff who explain all the repairs in a very layman friendly way. Have been bringing my car here for years and will continue to do so! read more

Fast and professional brake pad replacement service. The staff was nice and friendly as well.

John is the best- his transparency, honesty and superb service sets this place apart from other shops. He'll explain the internal details/issues, send pictures and offer expert advice. You'll receive a thorough evaluation and fair estimates. I drive an older car so with that comes wear and tear- new fuel pump and oil cooler. read more

Mercedes Only is definitely the ONLY place to take your Mercedes in the TriCity area. The service is far superior to that which I have received at the Fremont dealership. John, the owner and master mechanic is so accommodating, efficient and knowledgeable. I don't trust my car to anyone else! read more

John is simply the best. He explains things in detail so you know exactly what's going on. His memory is ridiculously amazing as well and will remember everything about you and your car even if it was last year. M1 is not only the best value, I feel better with my car here than anywhere else. read more

Great service from start to finish. Everyone is professional, efficient, and upfront about what needs to be done. We've been coming here for years and the work is always done on time and done right at a fair price. John is always helpful and honest, and my kids have always felt comfortable and safe going to him with questions whenever something comes up. Highly recommend! read more

Meticulous, knowledgeable service. You can count on them to advise you, no just charge you

To say my expectations were met would be a tremendous understatement. I recently had a pre purchase inspection done at M1 and it was incredibly thorough. They pointed out nearly every mechanical flaw with the car (they do not do a compression test which is understandable) One glaring issue found was a small tear in one of the hoses in the engine, which John flagged and warned me that a check engine light is eminent. After purchasing the car and driving for ~50 miles lo and behold, a check engine light did appear! I called the next day and explained the situation to Jhonathan. He was able to fit me in on short notice and fixed the issue within 10 min. I am an incredibly happy customer. I'm a bit of a DIY kinda guy but any and every service that I cannot do myself (which is most because I'm lazy or not skilled enough) will go straight here. Honesty, quality work, and quality parts are what I look for in a shop and I believe this shop embodies all that and more. Thanks again John and Jhonathan. read more

My go to spot, never fails me! Appreciate all the work John and Johnathan have put into my car to keep me safe on the road.

I can see why John and M1 Mercedes Only have a 5 star Yelp Rating. It is well deserved!!! My husband took my 2016 GLC 300 to M1 today because Fletcher Jones recommended immediate action for the Engine Mount and Excessive Play which would have cost us $3040.66. John inspected the car, started the engine and said due to the low mileage (57,417), the fact that the car is less than 10 years old and that the engine showed no sign of any shaking at all, that service wasn't needed. Thank you John and M1 for being a honest place that I will now be taking my car to. You are appreciated!!! read more

I repaired my A/C condenser here after I quoted for other Mercedes service places. Great service with reasonable price. Also you will get a 2 year warranty. Highly recommended! read more

Double Johns are really helpful,W204 C63 got a check engine light on for months and no one knows what was going on,in the Bay Area,M1 is the only shop can solved the problem and fixed that,good work! read more

John (owner) has given me the best service for my vehicles for the last few years. This is a review that is long overdue. They are detail-oriented, reliable, prompt in responses online and by phone, prompt in service completion timeframes, trustworthy and most importantly to me, transparent. As a gal who knows nothing about cars, it's difficult to find a shop and mechanic who isn't going to swindle me out of more money due to my lack of knowledge. John has always put me at ease in our conversations. He is straight forward and gives advice on priority of care for my vehicles. His focus on transparency and safety has been key in the years I've been coming here. Thank you M1 for always taking care of me and my babies! read more

I came for break pad and rotor replacement. John is very nice and professional! I would recommend this place, especially when you are in a hurry and need something fixed quickly. Thanks John so we can have a peace of mind for the vehicle. Would definitely come back next time. read more

Always great work, fairly priced quotes and John always explains the service with no surprises, and good fast service.

He provides fantastic dependable service at reasonable prices. He is responsive whenever I have called, he explains the work that needs to be done and why and is fantastic when you're on a budget to tell you what is urgent and what can wait a little bit. I truly appreciate him and his care for my car over the years read more

John is awesome! We are very happy to have our cars serviced at M1! John is thorough, honest, and the prices are better than at the dealership. We highly recommend M1! read more

We've been taking our car to a Benz shop in Pleasanton but decided to look at the M1. I called and spoke to John, the owner, and scheduled an A1 service for our 2017 E300. I arrived at scheduled and John took care of our paperwork. His technician immediately had our car serviced and performed an A1 service. They had a small waiting area that can accommodate only a couple of people. I came in at 8:30 am on a weekday and I was the only one waiting for my car. John suggested that I should schedule between 8:30-10 since the shop gets busy after 10 am. The shop looks very clean and the technicians very professional. Since I brought my car for a regular service, they immediately performed on my car and was done in 1 1/2 hour. I'm very satisfied with their service and decided to have our cars be serviced by their shop I'm hoping to have a lasting business relationship. While checking my car John found a code for the battery being bad. The capacity of our starter battery is too low and these type of batteries don't last more than five or six years. John was very honest and recommended a B1 service for our car. John notified me on what the car additional service and it was our decision to accept it. We proceeded with a new service and was satisfied with the work done on our car. I'm glad that we found this shop and will bring our car to him in the future. read more

M1 Mercedes Only - Shop - Auto Repair Near Me - Fremont, California

See all

Great service, John was knowledgeable and helpful. Would highly recommend. This will be my go to shop.

Poor attitude towards me over the phone just now and refused to help me with my mom's car get an oil change today I tried to explain to him nicely over the phone that I can't wait one more week it's urgent read more

Rest assured! I was in the Bay areas for some work. My car needed work to be done. Honestly, So hard to trust any mechanics out there, who is honest! I am so glad and blessed to have found the best mechanic in town who is Honest and Super Experienced beside Knowledgeable about the Mercedes. Thank you so much John and Jonathan for take care of my car. I am feeling relieved and ready to be on the roads once again. Highly Recommended! Until next time! read more

I reached out to M1 Mercedes because I was debating if I should stick with the dealership for services. I'm glad I took a chance with M1 Mercedes! I called and was able to get an appointment next day for A Service on my 2020 A220! Not only was the service excellent but I was grateful for the pricing! And grateful for Jonathan's advice on my tires! I'm so happy I chose M1 Mercedes as I was dreading going to the overpriced dealership! read more

I have been coming to John for years now and always provides such great service! He had my car serviced in the same day. Thanks John!

2nd time here, I am a pretty happy customer. Like other reviews say, John is a great guy. He is very thorough in his vehicle examination, provides you with updates about everything he sees, and is honest about what services he recommends you do now vs. at a later time. Pricing is very fair and well in line with industry standards (which is much cheaper than stealerships!). This is most definitely a great spot to take your out-of-warranty Mercedes for service. Highly recommend (and I search far and wide to make sure I go to a mechanic that doesn't nickel-and-dime you every step of the way)! Make sure you check in on Yelp for a discount! read more

I have an older, high mileage ML that had some noise in the front suspension. This kind of issue is a challenge as there are a lot of reasons the suspension on a high mileage car could be making noise - worn bushings, loose components, etc. and the resolution can be quite expensive depending on what needs to be repaired/replaced. I expected that just diagnosing the problem would be expensive, as other mechanics mechanic had been unable to find the problem despite having the car for long periods of time to diagnose. John took a short test drive, found the issue immediately, and was able to resolve it quickly for a very reasonable price. Excellent work, I highly recommend M1. read more

Came for Mercedes Benz B8 service and got it done just prior to the busy thanksgiving weekend. John is quick and gets great work done fast. Surely recommended!! read more

John was great. When I took my car to the dealership, they wanted to charge me thousands to replace my steering wheel and airbags. When i went to John, he found the same issues as the dealership but took worked with me to understand what was wrong and why the thought replacing the airbag was unnecessary. He ended up fixing the issues i was seeing with my car and saving me over $2000! This place is great! read more

For the past 18 years, I've been a loyal customer of M1 Mercedes Only, and I can't praise John and Jhonathan enough. Their customer service is consistently exceptional, and I always leave with peace of mind, knowing my car is in expert hands. Their pricing is also very reasonable, especially compared to dealership rates. If you own a Mercedes and want a reliable, top-notch place for repairs or servicing, look no further--this is the spot. read more

I got my B service done on my 2016 benz, while I Was about 70 days early- John gave me the option that we can schedule it for later. Since I was already there, figured I can finish it. The team was quick and got things sorted out very fast. I was very impressed with the price as well. Since my car is out of manufacturers warranty, I was keen to find a small and reliable shop that will work on my car and I think I have found it at M1. read more

Competent staff, up front fair pricing. Fixed the problem quickly and efficiently. Would use again.

This place has honest & awesome mechanics. Mercedes Only is still OPEN as a Essential Business during the Bay Area Shelter-In-Place! I'd say check them out and support your local small business. During this time they are willing to pick up your car from your home or office and service it for you. They are practicing Social Distancing and Sanitizing at their business if you go and drop off your car. I'd say give them a call to support your local small business I did! read more

M1 Mercedes Only - Essential OPEN Business during the Bay Area Shelter-In-Place sign. - Auto Repair Near Me - Fremont, California

John(Owner) is FANTASTIC! He's well versed in servicing Mercedes, honest and straight forward. He takes the time to explain all the details and then gets it done! The service is unparalleled to any Benz shop I've ever been to, even dealerships... Speaking of dealerships, he doesn't try to rob you in broad daylight, either! Every time I go to the dealership for servicing, I leave with my pockets, much lighter because they're empty! However, when I leave M1 Mercedes, I feel lighter because I have peace of mind, and I can still eat afterwards. i'll never get my car serviced at a dealership again! M1 Mercedes, John and Johnathan are the perfect trio. read more

Very helpful! Not your typical repair shop. The gentleman I spoke with had over 20 years of experience and wasn't shy when it came to helping me. He answered all of my many questions and I hadn't even agreed to have service yet. Best experience hands down! read more

been going to m1 for years. honest, direct, and conservative when handling my GLS's repairs. we have three cars in the family under their care read more

my car had an engine light on, I understood what's the issue after checking the engine code. but my original dealer just quote me a very unreasonal price for fixing it. M1 mercedes only is the only place who gave me a reasonable/honest quote and they fixed my car quickly. I would like to give 10 stars rating it's allowed on yelp. Thanks for the great service, highly recommended for other MB owners. read more

M1 Mercedes Only - Auto Repair Near Me - Fremont, California

John who helped with my car , is very professional and knowledgeable, absolutely will return to this place again. Very good service ;)