Very responsive, kind and helpful. I was looking to get tires done last minute with no appointment,…read moreat 2pm in the afternoon, and needed to be shuttled to and from work (which, to be honest, is kind of a high maintenance request). Instead of them saying no we can't do that by 5pm, they said they would have to keep the car overnight, but they could give me a loaner car at no extra cost. I had no idea that was a thing. Maybe that service is standard practice, but I've never been offered that before. Way better than waiting for a shuttle ride too, which is usually one of the mechanics when they have time. So the five stars is mostly for how they handled everything: with kind service, accommodation and a can-do attitude. Check out and getting the loaner car was a breeze. In terms of value, I knew of one other place that my partner had been to for four new tires and four pressure sensors that would have been $200 cheaper out the door, but they were further away, did not offer shuttle or a loaner car, and with the good customer service provided here, I was willing to pay a little more. I pick up my car tomorrow. If anything changes, I'll update my review, but I expect it will go smoothly.

I went into get an oil change and tire rotation. However, found something completely unexpected!…read moreThe treads on my front tires were almost gone on the inside and the back tires had huge cracks. Jim was super nice and showed me the cracks and bumps in my tires. Super glad I had my car checked or I'd be in serious trouble! Thank you Jim and team for fixing my car! Def feel a difference now that my shock adjusters and tires are fixed! Will come again'

I took my friend's car to K&S Automotive after receiving an excellent quote and they made it very…read moreeasy to schedule an appointment. They replaced the drive belt, the spark plugs, and did the valve adjustments. They did not have to but they graciously didn't charge me for the spark plugs as they forgot to account for it in their original quote. I had such a pleasant experience and they had no problems answering any questions which led me to take my car in the very next day to get my splash guard repaired. Making the appointment was simple and they did a thorough job with the repair. I am very pleased with the services K&S Automotive provided and will be taking my car to them whenever I need automotive work.

Customer Service: 0/10 Stand by the door for 10 minutes, and…read moreworkers ignore you like you're invisible. Took my business elsewhere...

They were amazing!! Everyone else wanted to put a full transmission in my car instead of just…read morereplacing the torque converter. They saved me thousands of dollars by replacing just my torque converter. It's like the car is brand new all over again.

Great service and very knowledgeable - I will definitely go back. I appreciate the honestyread more

Detail. Competence. Helpful tone…read more Good explanation of the services and options. Fair and transparent pricing. Reputable.

Although I appreciate that they didn't charge a diagnostic fee, I'm really disappointed with my…read moreexperience. I brought my car in due to an intermittent gear slipping issue, which I had already traced to a solenoid problem--a very common issue with my Pontiac G6. The symptoms only occurred twice, very briefly. My check engine light came on both times but turned off on its own. I was still able to drive the car on the freeway at full speed with no issues. The problem only showed up during city stop-and-go traffic. I specifically asked if they could just replace the solenoid, and was told no. Instead, I was told I "only had gears 1 and 2" and that I'd need a $4,800 transmission rebuild--which is objectively false, as I literally drove the car 70+ mph on the freeway both before and after leaving the shop. My engine light was off before coming to the shop, turned on once at the shop, then turned back off shortly after leaving. There is no way my car had only gears 1 & 2 I know what that feels like as it happened twice briefly. So to say this to me is insane. Mind you wouldn't have been able to go more than 25 with out the car struggling they must have assumed I don't know a thing about cars. Possibly because I'm a woman and I went alone. They also claimed the solenoid was too difficult to access without replacing the computer and warned me about my car's mileage, as if that meant it wasn't worth fixing. But then, on my way out, they admitted it's a "really great car" and "this is the only issue." It felt manipulative. I decided to trust my gut, went to a different shop, and had the solenoid replaced--and now my car runs perfectly fine. No rebuild needed. If I hadn't known what I was talking about, they would've gladly let me spend thousands on a completely unnecessary repair. Trust yourself. Do your research. Don't let fear-based upselling push you into something you don't need. Also from reading the reviews it sounds like the routinely tell their customers they need a rebuild and successfully do the rebuild. (more than likely something very easily replaceable) However a good transmission shop doesn't just rebuild, they properly and honestly diagnose and repair. He also tried selling me cars on the way out. Notice how he hasn't replied to this yelp review and also told me he feels bad for me in the text? Very unprofessional I don't need your pitty I needed honesty which I didn't get from this shop. He also told me don't buy a used car you can't guarantee you won't have problems it's best if you fix this one with us. Also told me not to go to another shop because id want a local shop lol

The Shop has moved! Same owner, John, mechanics and great…read moreservice. More and better parking. Down the street from #Walmart

I was referred to "The Shop" by my former mechanic who has since moved…read morehis business to Santa Rosa. The Shop owner, John, is very friendly and clearly very knowledgeable about his trade. In the past month, I brought two of my cars in for service: 1). Brake job and tire sensor issue, and 2). AC Unit working intermittently. I'm happy to have both cars up and running the way they should be. It's always a blessing to find a good and honest mechanic who takes pride in his work and cares for the customers! Patrick H.

It makes sense they only have 3 stars. We recently purchased a vehicle from Carvana and used a…read morepersonal mechanic to do a complete car check; turns out Carvana sent a lemon and was trying to pass it off as a "decent" car- So we were recommended to bring it to a "certified" carvana shop which happens to be this excuse of a shop. We were told that one of the closest "certified" carvana shop was AAMCO Transmissions & Total Car due to the fact that it was the transmission being the issue this would be a better shop to go to- WRONG! So now that you have context, i'll explain the terrible service we've received. We dropped the car off at AAMCO on June 18 (thursday) @ 12pm and we were told we wouldn't hear anything back until next day. So far, normal. Right? Well here is the frustrating part, we got a call on Friday with great news that the car is ready to be picked up, we were asked to give them about 30-40 mins to get paperwork together (which worked out because that's about the time it takes to get there) Alas, we got back to the shop around lunch time (closer to 1) on friday and first of all- they had the vehicle parked in a red zone, in front of a fire hydrant. (see photo) When we walked in, the gentleman we dropped it off to recognized us immediately and said "You're here for the tahoe right?" we responded with yes. Now another gentleman sitting in the lounge, eating his lunch interrupts and immediately says "you can't take the tahoe, oh no, the tahoe isn't ready yet" Baffled we asked, "So why did we receive a call from someone here saying the car was ready? " his response - "who called you?" We responded with "a gentleman named Isaac" he proceeded to argue back "noooo, that car isn't ready yet" he then asked for our phone number and when provided, he realized HE was the one who reached out and told us the car was ready. But it wasn't. As he realized - there was no apology , no sincerity in his voice, and just blatant disrespect by laughing it off. Noticeably upset we continued to ask questions "so why did we get a call that the car is good to go and ready?" and he just said "oh that was meant for someone else". Now even more upset because he wasn't taking accountability and giving us zero information about the actual vehicle. Until we finally turned to the other guy who pretty much told us that we have to get a brand new transmission ‍ Which was entirely brand new news from the last phone call we got. Now, we aren't impatient people and understand that mistakes happen and miscommunications happen all the time but what we felt was disrespectful is that he just laughed in our face, while this has been a stressful task to begin with. With gas prices these days, driving back and forth for no reason is upsetting. Again, no sincere apology from him just laughs, while continuously stuffing his face with food mind you. WAIT WAIT WAIT- UPDATE! We showed up today June 20 (saturday) to pick up the car so that we can get it back to carvana, lo and behold - NOW THE CAR ISN'T EVEN STARTING! Carvana sent us a lemon and now they are making us deal with disrespectful sexist men. Yes, due to the fact that we are women is the reason I believe we were treated like this by Isaac. Interesting how the whole time it's been in our possession since Monday it has started totally fine, now we take it to the shop and they told us it was a 50/50 chance it would start. Again, the one younger guy that was there was decent but the older gentleman (i believe his name was Isaac) is a poor excuse of a human. Anyway, management- Isaac needs a refresher on how to speak to customers or just a reminder to be kind and to just take accountability. We're all adults here. Never recommending this business to anyone!

I inquired about getting a free inspection to check for an issue with my air conditioning system…read more(because ChatGPT said that they could offer this) and was told over the phone that they could do this. I verified again in person, and a (likely) different person said the same. However, after the inspection, the person said that I had to replace the entire unit () after a recharge failed and that I had to purchase an entire kit. AAMCO decided to assess an additional labor even though they didn't do any additional work. To verify what AAMCO told me, I brought my car to my regular mechanic, whom I trust, and he said that only a part had to be replaced. When you bring a car into a shop that you haven't used before, you have to ascertain that they would be trustworthy, that they would have the skills to properly diagnose and fix a problem, and that they would charge fairly for the work. AAMCO failed on all three counts. I would not recommend this business for car servicing. It appeared to me that they will try to make as much money as they could.

Ken took the challenge with my 240Z wiring nightmare. I initally asked for three circuits to be…read morerestored to operational. Those repairs were completed promptly with good communication from Ken. What impressed me was Ken's knwledge of all things 240Z, from ignition advance curves to optimum oil viscosity. I gave Ken permission to pursue solutions to niggling issues he found along the way and got back a fully sorted 240Z that runs like new. His hourly rates are reasonable for the high quality of his work, and he's fun to talk with because he's a very helpful guy. Thank you to Ken and his competent staff.

I heard an odd noise while driving on the freeway home to Sacramento. Randomly, I saw Dando's on…read morethe way to AutoZone and decided to pull in. Miguel and his staff helped me right away. They were courteous, reassuring, and very professional. If I lived in the area, this would be my regular mechanic for sure!!

This is two and half months later that I want to review since I put my car in for service on…read more6/24/26. So My 2015 GMC Yukon XL was having some kind of issues with the engine. Each time I gas it, it stalls basically the drive is just weird. This is the issue from what I researched: "According to GMC forum. Our model 2015 - 2018 has a torque convertor in the transmission that isn't very good. In do time, it produce metal shaving that happens to get clogged in the transmission and when they repair it. They have to flush everything out." My husband found this place since he drives by daily and gave it a try. I don't know his name bc my husband was the one but he said he was able to. Since he sounded knowledgeable about cars, we had him proceed. He was nice enough to extend the warranty too! The price... uh pricey...I must say! Basically, a torque converter, full rebuild, and flushing out the transmission. Got my car back in a week in a half- Which is pretty fast! My husband said the drive is so much better! We took the car the next day to Big Sur and the drive was smooth! Hopefully now my car will last me for a while. Thank you for being honest with your wotk!

Mark and Able are the best! They know what they are doing, very honest and trustworthy. Can't go…read morewrong getting your transmission fixed here.

Good and dependable mechanics. Well worth the price. I have 2009 model Toyota and a Nissan. High…read moremilage and old cars. But they keep em running smooth.

Needed to look for another garage since the gas station that I usually went to had remodeled and…read morereplaced the former garage with a convenience store. Browsed yelp and Autotek seemed worth checking out. Was set up pretty quick and brought my car in for an oil change. The spot is located in a quiet industrial lot across from a lawned public park, and coincidentally unbeknownst to me.. I had thought the lot looked familiar when I drove in because Autotek is neighbors with where I get my smog checks. I think my car has found its family . Got to meet Peter, the manager. He was very cool and cordial. He's got jokes too. Pricing is about what you'd find anywhere else nearby--the oil is good. Service was as clean and quick as expected of professionals. About a week later, I even received a thank you card from Autotek. Super service! PS. I didn't get to meet the dog in the photos though. Hopefully next time.

Excellent communication and nearby my home. Gonna pickup soon, to feel the rear brake improvement…read morein my Nissan. Brakes are replaced! mixup in overpayment, error on my part. Refund made. Thank you Thai and staff

Great! I got there 3:15 for a wheel alignment and they finished before 4:30! Extremely fast, clean,…read moreand professional. The list price for a wheel alignment is $135 which is middle of the pack for price.