What can I say nothing but GOOD THINGS!! I Hate the dentist it gives me so much anxiety BUT every single time I have been here everyone is amazing!!! Since the moment you walk in I love everyone here Today I went and I even had to bring my baby I was even more tense about it all But Alexander carried him and kept him calm while I got my treatment These guys go above and beyond to make sure their patients feel safe happy and well taken care of!!! Dr.Kim is the best I can't remember the other dr name but they are amazing!!! The quality is above great!! The guys taking the X-Rays I can't recommend them enough!! If you have anxiety like me about the dentist don't worry they will take care of you!!! read more

I can't recommend Mac Dental enough! From the moment you walk in, Alexander greets you with a warm smile. He runs the office so smoothly, juggling a million tasks while still making each patient feel valued and cared for. Dr. Ruben and Dr. Yang are absolutely incredible! They are both honest, thorough, and highly skilled in their work. I had such a great experience here--my dental work was handled professionally, and I felt in great hands every step of the way. If you're looking for a dentist that you can trust, with a team that genuinely cares, Mac Dental is the place to go! read more

Best Orthodontists I have ever experienced! I have always hate long waits and being pressured into doing unnecessary things to my teeth. Alexander and Diane have made my experienced very pleasant!! Both making me feel welcomed, Finally , a place I would feel confident to recommend to family members! read more

I been coming here for years ,my whole family come here too.i had toothache and mac dental fixed my teeth so i dont have pain and I am always gonna be greaful .the staff are amazing and friendly and doctor are excellent. No office is perfect but mac dental is perfect for me.this office been there for me and my family.i recommend this place to anyone. I am from el Salvador when I come here I feel comfortable. read more

Mac Dental - Orthodontists Near Me - Los Angeles, California

Keep Getting Solicitation text from this place. These guys keep texting and I never been a patient.

If the young professional dentist quitting in the middle of his shift and expressing his dissatisfaction working at Mac Dental isn't a sign from the universe to GTFO of Mac Dental ...then let this Yelp review help you. The front desk staff and office manager, Alexander and Franco, were unpleasant to work with, absolutely unprofessional and stopped short of name calling us. Do they moonlight as used car salesman? Everyone understands that it's a rough economy and some businesses will prioritize sales over customer service and patient care. It becomes absolutely unbearable. It was a complete waste of time for my family, the referring office, and Mac Dental. Do better. read more

A.L.E.X and Dr. Kim are literally my life. ALEX IS A DREAM COME TRUE. He cleaned my teeth with so much care and love I can't even believe it. It was the best teeth cleaning I have ever experienced in my entire life. I love this dentist I love Alex and you need to come here for your teeth. This is the spot. Don't forget it. Get your teeth taken care of at The Mac Dental. For reals it's the real deal. They are so sweet and make me feel right at home. The front desk is always accommodating and everyone's bedside manner is WONDERFUL! I am so happy to have found a legit dentist and dental tech that I can count on. Love this place. They make going to the dentist way better with the great service and smiles all the staff have. Great energy and vibes here too! read more

Went here for a wisdom tooth extraction, they did a great job and pretty fast, outside of the initial waiting room time spent. Did a good job on a basic cleaning as well. Follow up appointment was quick and easy, in and out fast. Thanks. -Eric S. read more

Do NOT ever go here!!!!!!!!!!!!!!!!!!!!!!! Alex is low key, a true shyster! At first he will fool you to think he is kind and cares about patient health but you will realize that his actions speak louder than his words. He is devious and behaves like a very self- centered, pestering, disrespectful and immature little boy. Alex promotes deception to gain perks from dentist. He exhibits reckless disregard for the overall oral health of patients and FAILS to honor the objective of facilitating basic patient health care needs. The Mac Dental group staff FAIL to follow individualized plan of care developed for patients while maintaining patients' rights, privacy, and confidentiality! Mac Dental has failed to comply with "zero tolerance for fraud & abuse" health codes. *MAC dental Vermont lied to my insurance and said I got a cleaning there which I never did. *They also filed fake claims for crowns and root canal treatment ( they don't even have appropriate endodontic specialist trained to execute this type of root canal treatment) I never consented for, nor requested, nor did they consult with me about, (prior to filing an authorization from my insurance). [On June 8, 2024 I went there to figure out whats is going on since Alex left me a jolly voice message telling me, "Great news we got approval for some dental work for you". They had another doctor that day who happened to have looked at my chart and randomly asked me, " how did you enjoy your cleaning"? I WAS CONFUSED HE WASNT CONFUSING ME WITH ANOTHER PATIENT. Alex apologized with a big smile on his face ( I wanted to slap) for any unsettling feelings and had the nerve to harass me once again and fake "offer" me (while LAUGHING) a "FREE cleaning" on a future visit ( knowing I will never return because I refused their services in the first place when they initially wouldn't extract my tooth unless I was locked into a promotion that Alex came up with on his own he kept pitching about) while he investigated this matter. I laughed right back at him and stated " a free cleaning huh, apparently you already gave me one "!!! ] Guess what? Now this dental office has been reported and is being investigated!! Thanks Alex PS ******The only work MAC dental has ever done on my mouth is an emergency X-RAY!!!!!!!!!******** I chose a high-class dental practice and PROFESSIONAL establishment to fulfill my dental needs instead. read more

Unprofessional office! My 85 year old grandma went in today and was sitting for 30min plus just so they can send her home. The reason why they wanted to reschedule her is because there was "too many patients". She was not a walk in patient, she had an appt. scheduled! It is very rude and unprofessional to have an elderly lady sit and wait and not be seen by the doctor. We took a day off of work to have her be seen today and it was a WASTE of our time. Not pleased with the staff and how they micromanage the schedule. read more

I actually feel that this is one of the best dental clinics that I ever been to in my life. The staff are fantastic, they are Franco , Alex , Yasmine and Dr. Kim. The Dr did a good job with my dental problems. I can now smile and feel no shame because of missing teeth. The whole time I was there, the positive energy and professionalism, really impressed me. If you have dental problems, do yourself a favor and go there. read more

I have been coming here for 4 years now since my dentist retired during the pandemic. I had been going to my other dentist since I was born so switching dentists was a traumatic experience in itself. I wanted to find a new dentist local to me and read countless reviews and finally found Mac Dental. I called and spoke to Alex who set up an appointment, went in and Alex was the best help ever. Alex made me feel welcome, reassured me about everything and, confirmed my insurance and took care of me. Alex is the best thing that that office has going for it because he is who really is the spokesperson for the office and takes care of all of the customers. The Doctors are all great and are very efficient. They work with you on budget and time and have been very honest with me about everything. I have never felt pressured into anything, and then Alex calls the insurance and works his magic getting t all approved and lets me know how much the final cost would be. Then we schedule the work. Thank you Mac Dental and especially Alex! read more

I wish I could give ZERO stars to this so called "Dentist office" I came in to get cavities removed and was told I needed a root canal done. Me trusting the dentist, I agreed and had to come back in twice because I was in extreme pain, the first time was because he did not properly cover my cavities and the filling ended up cracking. When I say, I've never experienced such pain, I really do mean that!! I had more pain than I had originally gone in for. He started the root canal told me I had to come back AGAIN to finish the root canal (mind you, I had gone back three times already within a week and my pain was still there) HE left a HOLE in my tooth, which created an infection so I then had to go to a different dentist, pay $1,500 out of pocket to have it get fixed. Not only the the place disgustingly dirty, unprofessional and poor customer service, they are deceptive and will tell you you need something that you do NOT. I literally was crying in pain the last time I went in, thankfully I have a great intuition and went to get a second opinion with a much better dentist who told me about the infection and fixed my tooth. Please look at the pictures below from the first dentist (I cannot remember his name but he was Asian) vs. the dentist with Dr. Dan at Smile boutique. DO NOT COME TO THIS DENTIST, it should not even be in business. Photo on the left: The black color on the left of my nerve was not properly cleaned out which is why you see it darkened and not covered with a filling (he left a hole, which created my infection) Photo on the right: Done at a different dentist office, properly cleaned out because it's all white and properly covered with my filling. If I could sue, I would. read more

Mac Dental - Orthodontists Near Me - Los Angeles, California

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i don't see why i keep coming to this dental clinic , i almost died last time under one of the dentist because of the stupid Alex who runs the front desk , 10 people shedulee at the same time , Alex is a crazy person, unprofessional person and should not work in this kind environment, i waited one hour and when my turn come , Alex call the doctor to go to next patient, last time i was there, the dentist just started to work on my mouth , all the sudden Alex came behind the doctor who had the blade in his hand to cut my old crown and Alex made him jumped by his strange attitude and loud voice to go to next patient. so the blade in doctor's hands went all the way to the roof of my mouth instead to my crown, and the owner who is surgeon had to schedule me next day for an oral surgery to take that blade off my mouth before it travels to my brain and kill me, that was Alex fault, but i wrapped it and hide it from the owner not to cause him a trouble, but i realize now on how dangerous is Alex 's behavior and can cause the owner to one day to be sued. i was nice that day not to tell the owner about it but now i realized that Alex is really torturing the owner's clinic by his behavior that i must come forward and tell the truth about him. Alex was begging me last time to write a nice review about him. well i am glad i did now . Alex is very annoying person, does not leave the doctor to do his proper job and treatment to patient , what is this? Alex making the doctor who works there look bad. i hope the owner finally will come to his sense and send him to training class or just replace him with someone more mature and polite. every time i ask Alex a question whether dental record information or something else, Alex will reply this is not a private clinic , that he cannot help. all clinic should be the same private or not . very annoying person to deal with . read more

I actually had a lot of fun during my dentist visit. This is a very nice and friendly staff. A few of my back teeth had become extremely sensitive to hot and cold and Dr. Kim fixed that issue (root exposure) rather quickly - and rather painlessly - and they feel (and look) so much better! I also got a cleaning and Xrays - the equipment is very modern and Dr. Kim is great and so is Alexander (I'm hoping his name is). Can't remember all their names, but I'll definitely be back and learn them :) read more

I contacted The Mac Dental: Vermont Ave. Office to inquire on dental services I needed done. The front desk is unprofessional, I ended up calling back trying to find out information for my insurance provider. First, I asked what the National Provider Identifier was..., he responded immediately, texting: "... we are not required to give it out ...."Even though I understood a Doctors NPI is public information, I asked for the Doctor's name instead and got no immediate response. Finally, as stated, I called again, and he projected as busy. I discerned his attitude thinking maybe he is having a bad or hectic day, and without avail, I could not get past his disambiguate responses, all in hopes he would be a little more helpful for my concerns. I asked myself, nodded ... am I, irritating him? In moving forward, I gave him the exciting news of my insurance coverage being in-network. Instead, -disregarded, he identified my insurance plan, --even after my verifying of Doctor Kim being in network,-- stated, ["my insurance was not ... , and they only contract through Delta Dental.,"] with an inclination to his adamant job duties, being in discord of my verifying. I seemingly felt somehow, my overstepping of his boundaries was in recall. I never believed his job requirements should have been well overlooked, through my own actions, rather to ensure no issues became of, prior or after, my receiving dental services. At the end of the day, Ricktoria from my dental insurance company stated Dr John Kim was in network through their connection dental fee schedule, and that was exciting news for the ease of billing. Moreover, I too, think, everyone needs a lunch break. I'm sure another team member could have picked up the phone and gladly helped me. Breathe and calm down that's what customer service entails. Feeling uncertain or overwhelmed, just ask for help. All I was trying to do was get my molars so I can chew better from jaw weakness. He was so distant and uninformative, during and after, being on the phone with customer service, while texting him; and then calling after I finished speaking with my insurance verifying. The worst part was it really didn't matter because I had a PPO plan. The problem was ensuring there was no issues in billing and then coming out of pocket or going through strenuous claims. I know because I've gone through this once with urgent care. After all this, I finally said forget it, and gave up. Totally unprofessional. read more

My family and I have been coming here for a while, they use to have great customer great doctors. Within the last few years they have hired other people and a new Dr who has no knowledge and will do anything to upcharge you, if you disagree to any of the things he recommends he will tell you he can't perform any work on you. The girls there (except Ashley) are almost all training and will take an hour to take simple X-rays. This place has gone to absolute sh*t and if you care at all about your well being and being treated well DO NOT GO HERE. I would rather pull my tooth out myself with a fork then let these people here perform any work on me. Dr. Ruben when you see this I highly recommend you look for another specialty maybe gambling or something since all you seem to care about is money and not your patients best interest. Alex when you see this since you consider me rude don't be hypocritical because the way you speak to the girls there is rude which is why they talk behind your back when you aren't in the room. read more

My second appointment at this office and I am super happy that I found Dr.Kim, she's super sweet and easy to talk to about all your concerns. The staff is also very awesome, especially James and Franco!! Thank you very much and I will definitely be back:-) read more

Mac Dental - Orthodontists Near Me - Los Angeles, California

I was greeted and treated right away. Dr. Kim and his staff took the time to explain treatment and talked me through my visit. Very thorough, great customer service. Highly recommend! Thank you , Mac Dental see you soon. read more

Such a great dental experience! The entire office staff are wonderful and a pleasure to deal with! Loved the high tech 360 X-ray - so easy and quick! Dental cleaning was extremely thorough! Would definitely recommend this place :) read more

Despicable place. I went in for a regular cleaning, and was seated in a small hallway because there wasn't room in their waiting room. Which meant that every single person who came through for their appointment and every single staff member had to squeeze by me. I waited there for 90 minutes for my appointment because they were running that far behind. Perhaps I should have left; in hindsight that would have been a better idea. This was my second visit and just like the first time they had an issue with their x-ray machine, so they had to take them twice. It seemed like only one person was actually working there, and while he was lovely, the dentist himself had a huge attitude and shamed me for having filings needed. He was very rude and made me feel very uncomfortable. By the time they got to the teeth cleaning, their equipment wasn't working so they told me to come back and have them cleaned when I got the fillings. Like I was ever coming back! I went for a second opinion elsewhere and found I didn't need half the fillings they wanted to charge my insurance for. A month later I discovered they'd charged me for that cleaning and have refused to correct their mistake. I can't fix this myself with the insurance company because it was Mac Dental's fault, and they refuse to take responsibility, claiming they have nothing to do with insurance. These conversations have been unfruitful and filled with condescension on Mac Dental's part. Since they will not speak to me, I will be reporting them for fraud to the BBB and County Health Board. read more

I've been coming here since 2018. I miss you we went in for a bachelor year check up at which point they told me I had a couple cavities and I needed it and put Allison field what it happened and made appointment to go back later. However all of the cheap they were one of them cracked and the other or feel completely off. I went in a second time and they redid them. It's been about a year and ALREADY BOTH TEETH ARE CRACKED AND COMING OFF. I went in yesterday because the piece came completely off and I was in pain. They fixed it for the 3rd time and I can feel it's not right. I'm still having pain and sensitivity and the tooth feels extremely brittle from all the drilling away they've done. read more

I have been going to Mac Dental for over a year now. Exceptionally friendly staff and courteous appointment schedulers. Appreciate the check ups and follow-through I have received since becoming a patient of theirs. If you're looking for a local, reasonable dental company that cares about your dental health choose Mac Dental. read more

Came to this office for my check up and cleaning, and I had the best experience! The office manager, Alex is very welcoming and Dr. Ruben is amazing. He was very thorough with his exam and explained everything to me before he did it. When he was doing my fillings I didn't feel the injections or any discomfort at all! I highly recommend this office to everyone. read more

I highly recommend mac dental , the dentist was super funny and friendly made me feel very comfortable , along with the front desk staff , Jenny was very helpful and answer all my questions it's also very affordable, I found my dentist :) read more

Love love love this place they are so nice and make you feel at home thank you dr Kim you do an amazing job and also than you Franco Alex and the rest of you !!!! read more

It was my first time visiting this office , the receptionist are so nice and helpful and the staffs in the back are so nice and caring !! Especially the lovely girl with the green pretty eyes! Best doctor that has done my dental work recommend him 100% DR KIM !!! read more

The worst place I've ever been. They told me I had way more problems than I did then sliced up my entire mouth just for the cleaning. It's dirty no one cares about your teeth. Definitely money driven and could care less about your comfort. Completely scabbed my lip the day before my brothers wedding. read more

Excellent service no complaints! Open Sundays and plays Motown oldies and goodies. Employees are generous and kind!

I've had many bad experiences with dentist. To the point I avoided them as much as possible. I was dealing with pain today and had no choice , but to go see a dentist. I walked into Mac Dental by accident and it's the best accident to ever happen to me! The moment I walked in I felt welcomed. There's an amazing aura there. The front desk staff was extremely kind and did all they could to meet my needs. I was impressed right away. I was then called back by Amy one of the dental assistants there. She's incredible!!!! She took care of me and made sure I was ok the whole time. We need more dental assistants like her. I HATE going to the dentist and for awhile I forgot I was at one. Dr.Kim is really kind and keeps it real which I totally appreciate. I can't wait to come back and finally take care of all my dental needs. All thanks to this amazing staff!! Keep up the great work read more

I had the best experience at Mac Dental . Thanks Mac Dental ! The front office personnel is amazing. The doctor is very experienced and the assistants are just so incredible and knowledgeable . Best experience I had ever had . I will continue coming to Mac dental . Thanks again fir your help ! read more

One of the best dental offices I've been to in a long time. Walking in, the receptionist, Alexander was very kind and attentive. Walking in to see the Dr. in the back was amazing. He made me feel comfortable while explaining the procedure I was going to get done. If I could give them 10 stars I would, it's really hard to find good places like this one. read more

I had a great experience here. Although getting a root canal is scary, the doctor and the assistant were very kind, gentle and made me feel very comfortable. Alex is the sweetest, most professional, kind dental assistant. read more

I called Mac Dental last Saturday morning coz I'm in excruciating pain and my cheek was really swollen . Franco who answered my call he was very accommodating even though they were fully booked he let me come in right away coz it's emergency . I do really like all the staff and Dr . Kim he's very pleasant to talk with , he explained me well before he started the procedure . I made up my mind to switch with them because I know they will take care of me read more

I wrote a fake review about this dentist because they asked me to. I love all the staff there. Its the dentist I don't. I had an emergency there. He left a green dot on my tooth that I can't scrape off. Even other dentists think it's a cavity. read more

Do not trust this place with your teeth. They have cost me thousands of dollars to repair the mess they made. They botched a root Canal to the point I lost the tooth and needed an implant, their fillings lasted LESS THAT A FEW MONTHS because they weren't sealed properly resulting in further damage now needing partial crowns on various teeth. Not to mention the dentist there Dr Kim is a creep and texted me inappropriate messages- 1. Took my number from my file without my perrmission then basically made disgusting jokes about drilling me. ThE manager when I reported it didn't say much, I got a brief apology but they were nervous I'd escalate it so minimized the severity. The only thing you're drilling dear is my wallet with your shabby dental work. Plenty of other dentists out there, steer far away from this place. read more

I would like to thank Mac Dental for their excellent customer service. Your front receptionist, Jenny and Franco took care of all my queries in a jiffy. They also provided timely and helpful advice regarding dental plans I can choose from . They let me know all the important information regarding the procedures and steps. They where extremely attentive and listened to all my concerns with a great deal of patience. They also ensured that I received all the information I would expect during my dental procedure. They have a caring approach and they are a true professionals. Please accept my gratitude towards your customer care staff for their speedy and efficient services. I was able to decide on my dental plan within seconds thanks to their attentive and alert presence. I really felt my teeth will be in good hands. read more

What an amazing experience! I've always hated the dentist cuz I always came out with pain but this location is great! Took out one wisdom tooth and 2 other teeth in less than 30 seconds and felt no pain lol. Great place! read more

From one staff to the next I was treated with care and consideration. They constantly checked in with me to make sure I was ok. The dentist was knowledgeable and help me understand certain procedures. I even got a free goodie bag !!! Will come back again for sure. read more

I looove this dentist. Everyone is just super nice, sweet, and friendly. They make people feel welcomed and comfortable. I went there today for deep cleaning. It didn't really hurt because the doctor did mine with extra care. Also, they gave me two calendars and a goodie bag :D I highly recommend Mac dental! read more