Arrangements were made with John, the owner, to remove my oak tree together with the stump. John…read moreworked together with his young crew, and they completed the task quickly, safely and professionally. And the price was very reasonable. I was impressed and couldn't be more pleased with NW Tree Work.

I contacted NW Tree Work based off all the fantastic reviews here. When initially meeting with John…read moreI was told that the project would be done within an hour of there set date. The project being a tree removal, as well planting within a foot away (due to sprinklers only being able to reach so far). With that being said I had set a time and date with them to do the job. I ordered the tree for delivery the day prior, but once the day came for the job it was a no show. Concerned, I contacted NW Tree Work to see what was going on. Turns out they are short staff. I'm pretty reasonable so I go ahead and try to reschedule. This time, I'm told the job is more complex so a new date is set. Once the new date rolls around, again, no show. At this point I'm constantly contacting NW Tree Work to the point they are reading my messages but not replying. I have to call every single time to get a hold of someone, to which I'm told I will get a reply later in the day, and to which I don't. It takes me contacting each day to try and reschedule only to be told a date the project will get done by and for someone to not show up. Big waste of time. On top of that, when speaking to John he assured me the prior weekend he'd get the job done and not only that move the tree out of public view and water it so it's okay. Sadly, none of that ever happened or came into fruition, the trees flowers started dying off due to it not being properly taken care of which it would have been had it been planted as planned. Ultimately this lead to a lot of back and forth. Whether its short-staffed or health related issues, telling a customer a date you're going to get the job done and continuously bailing is not the right response to do. The kicker was John calling me later that day to tell me how to give more trust and understanding to professionals and how delays happen and it's all normal. How about building that trust with customers first by not bailing on them multiple times over and over again, then we can have that conversation. Aside from all the negatives, I can give them credit for at least reimbursing me on the tree (though they only would if they ended up taking it). I'm not typically one to leave reviews, but I think it's important for anybody else on this platform to be informed with what potential risks you have working with certain companies. Emotions aside, this is just my personal experience with the company and for that I would not recommend them moving forward.

We had 20 years worth of overgrown trees and shrubs in our yard. We also had tree roots that…read morebuckled our sidewalk. When we spoke with Dmitriy at Tree Experts NW, we were impressed at how confident he was that our yard could be restored. He arrived with his assistant Jason and got right to work, toppling our tree with efficiency and safety in mind. Several shrubs encroached on our house and roof, and blocked our windows. Everything came down smoothly and quickly. They came back the next day to stump grind and clean up. When all was said and done, our yard looked great and you wouldn't even know that the guys were here. I highly recommend Tree Experts NW. They were so nice to deal with and followed through with everything we agreed on. They did a great job.

I was a potential customer for this company. On 10/01/19 I called them for an estimate to trim back…read moresome branches that are encroaching over the fences from my neighbors yards. On 10/02/19 finally around 4:30pm I received a call back from Anna and as I picked up to start talking she hung up so I called her right back and had to leave another message and waited for another 20 minutes before she called me back and said I must have butt dialed you and that she needed to call me back anyway. We start talking about days that would work for us and she had one day in mind but it was not good for me, so I gave her 3 other options that would work and she couldn't give any answer and said that she would have to call me back with the answer on 10/03/19. On 10/03/19 at 7am I called them again to set up a day and a time and once again no answer ... still waiting for her to call me back. This company only has 2 guy's on the job and 2 guys on call and no cherry-picker or a lift. 10/04/19 by this time I have called 4 other companies and have had quicker responses back. At this point I will not be using this company. Poor customer relations, lack of  communication, therefore their services are probably poor and worthless.

Long overdue review. I had a huge tree limb fall onto my…read moreneighbors roof during the ice storm that occurred at the end of December. I called a few places and most of the companies I called were unable to help us in a timely manner. Jeremy with the assistance Frank (scheduler) were able to put us on the schedule within the week and his bid was considerably less than the others. The crew that came were fast, efficient and so pleasant to work with. I will definitely call upon urban timber tree service for all our tree services in the future.

Excellent service from start to finish and the price was reasonable! I would definitely use them…read moreagain.

Tom, and his assistant (son Ryan), came out and did an exceptional job pruning our huge Himalayan…read morewhite pine, arbovitae hedge and maple tree. Tom has an esthetic eye and it is quite apparent in the results. Very professional, hard working and thorough in their cleanup. Very responsive to phone messaging . Quality work. Super pleasant to work with. Highly recommended.

Tom just removed a very tall, technically challenging birch tree with dying limbs that hung over my…read morehouse. incredible control dropping each piece safely and with great concern about my yard, landscaping, hardscapes and property . . very professional and skilled and left my yard looking better than before. extremely reasonable cost especially for such a tricky ( read : potentially dangerous overhanging roof !) tree. Friendly, responsive , knowledgeable and does fantastic work ! it's so refreshing to have excellent work done with utmost respect and care for my home and yard! I wish I could give more than 5 stars !

I had to have a very old and tall spruce tree removed that was dying. It was located up against my…read morefence which made me somewhat nervous. I got other bids but felt most comfortable going with Treekeeper. I also wanted the wood split and stacked. They were very professional, consistent workers and cleaned up the area afterwards. Pricing was competitive. I would highly recommend them ~ you won't be disappointed!

Had my annual tree trimming from Treekeeper. Very good job as usual. The climber Juan was very…read moreskilled and they cleaned up like nothing happened.

Mark gave us a very fair price for the amount of work. The crew was fast. We had a 50 foot tall…read moreDoug Fir, a apple tree, and a smaller tree removed as well as an giant oak limbed up and a pear cut back. We thought it would take a day or longer, but they were done in 4 hours! We asked for the fir wood to be cut into firewood rounds and the size of the rounds was perfect for people to come by and haul away. They cleaned up the area so well that if it weren't for the firewood you wouldn't know we'd had any work done.

you can tell the quality of a person in a crisis- this being the ice storm in Jan…read more Mark was a jerk. He overcharged, didn't complete trimming the trees he contracted for and was so afraid that he wouldn't get paid, that he bothered me the whole time about his money. I wouldn't use him again, don't know why I called him, wish I hadn't. For $4000 cutting 2 trees partially off the house but leaving EVERYTHING, he could have spent a little more time finishing. $2000/hr. not enough?

Crew showed up as scheduled and they were fast and efficient. After trimming 2 tall pine trees…read moreaway from my house, they cleaned up the entire front yard, including pine needles that were there before they started. When they finished, the trees looked better than they have since I moved in. Colin most definitely knew what he was doing and took great pride in doing the job well. He went above and beyond and the cost was exactly as quoted. Highly recommend.

I just had a massive tree removed from my yard because it was leaning precariously over my house…read more Always Fair Tree Care gave the lowest bid, they were here early, and took the tree down in less than 4 hours. They cleaned up completely and stacked the wood for me, which they had cut into 16" lengths. These guys are good--I would definitely recommend them.

These guys were FANTASTIC! We have a giant Douglass Fir that needed dead branches taken out. They…read morethinned it out and cleaned all the debris. We also have a large Japanese Maple that had overgrown and blocked a great deal of the sun in our backyard. They thinned it out, trimmed, and shaped. They also helped our neighbors by taking down a branch on one of their trees (no charge). They were on time, on budget with the estimate, professional, kind, and cleaned all the debris. We are thrilled with the results!

We had Elite Tree Services scheduled for next week, but we had some tree branches drop onto a…read moreneighbor's home and into their yard. We called them and fortunately were able to come almost 2 weeks prior to when they were scheduled. They were reasonably priced, great workers, did an excellent job and did what they said they would, and on time. The wood was hauled away when they were finished, and the yard was completely cleaned of debris when they were done. I would recommend them to anyone needing a tree cut down or any trimming, as we will definitely use them again when needed. Thank you Mark, and your entire crew!