I got my clothes altered at Magic Touch Cleaners by Kacy and she did a really good job. I recommend anyone that needs alterations in San Diego to go to her, she's awesome!! read more

This is my go to place. Great service, friendly staff, and competitive pricing. Best place around if you ask me.

I love this place!!!! They are amazing if you have leather that you need to clean. From now on I taking all my cleaning to this place. They also do an amazing job in clean/preserve your wedding dresses. read more

Very happy with the job they did cleaning my wedding dress. The bottom had gotten very dirty from our outdoor wedding, but now there are hardly any spots. read more

The gentleman took my two coats to clean overnight, for Christmas, and extended a discount to me even though I actually didn't qualify for one, as I was a first-time customer. He was more than courteous- we had a wonderful conversation as he got the order ready for me. This is the sort of business acquaintance that will have me coming back to the shop, without question. The coats were cleaned perfectly, and the entire experience was very positive. I recommend the business very highly. read more

i really like this place. the people are great. love the email notice when clothes are ready for pick up. they also pick up and deliver for no additional charge. read more

This has been my dry cleaner since I moved into the neighborhood in 2008. The owners and staff are always very friendly and courteous, and my clothes always come back clean and perfectly pressed. I especially appreciate that they use an eco-friendly cleaning process. As a bonus, the clothes I have cleaned there never smell like dry cleaning fluid. I'm a very happy and loyal customer. read more

Awful experience. They lost my shirt after they couldn't get a wine stain out. Mike initially offered to reimburse me but has been dodging my phone calls. I'm very disappointed with my experience here. Take read more

Best dry cleaners ever. Reasonable prices, friendly service, and they are quick. They also email you when your order is ready for pick up.

Owner made sure the issue was take care of, as he personally addressed the issue in a timely matter.

I just recently took my suit there for the first time to get dry cleaned. I needed it rather quickly for an interview, and they had it done when the said they would. It looked great, and unlike some other dry cleaners, it was service with a smile. I loved the customer service they provided. I thought they prices were pretty typical, but I haven't frequented many dry cleaners. I plan on returning soon. read more

I won't be back. They seem like nice people, but my pants were returned to me with the clasp destroyed - obviously by the equipment used to press and clean the pants. (i still don't get how they were put on a hanger and sent back to me without anyone noticing). So, I took them back and they agreed to fix them - no charge. I pick them up a week later, get them home and they are EXACTLY THE SAME. Not fixed. They CLEANED THEM AGAIN. So, I'm done. I gave them a chance to fix their mistake. Now, I'll take the pants to a tailor and get them fixed correctly...and pay out of my own pocket. But Magic Touch has lost a customer. Wasn't sure if I would trust this place to clean my clothes again, was waiting to see how they handled this. BIG FAIL! This is our second tailor this year. The one before washed another pair of wool pants and shrunk them. read more

I have tried many different places and have had problems with dry cleaners, It was either late, or not done right. This place has always been on time and I have always been happy with their service Great customer service. Convenient location, would recommend this place highly. read more

Excellent, friendly service! Convenient location on Adams for Kensington residents. Been going for years and never had any problems. Requests are accommodated and turnaround time is fast. As Susan P said, the automatic emails are useful too. read more

If I could give anything less than one star I most certainly would. I went in for one dry cleaning and they were very quick and professional so I took another shirt to them, a very expensive one for cleaning. I never receive a call or message that my shirt is ready for about a month. Finally I drop in to see what's going on with the shirt. I go in and the lady there looks all throughout the shop can't find it but says she'll give me a call when they figure something out. A week later I still haven't received a call. Then my girlfriend calls to see if they have the shirt, and they again say they'll call and look for it. But they don't call. So we call again and they say that maybe they gave it to some other customer or something. This is absolutely ridiculous and unprofessional. If they had at least called to give an update this would be better, but to lose an expensive shirt and not even take the time to call and update me on the situation is beyond discourteous. I can understand that things get misplaced but at least have the decency to call and tell someone when you say you will. Just absolutely terrible, I advise anyone thinking about going here to be cautious and make sure they don't act so unprofessional. read more

Made a mistake, but had great customer service to make up for it. That's what makes a difference.

Best cleaner in mid-city. It's reasonably priced and the owner is great. Recommend you give it a try if you live in or near Kensington.

This place does the best alterations!! I needed a last minute formal dress to be hemed and taken in and I was recommended this place so I stoped by on a Thursday, seamstress was there very friendly she said she could have it ready for the next day. Came back Friday and my dress was ready on time just like I wanted it! Great seamstress and excellent customer service Im definitly comming back! :) read more

After using a different service for several years, I decided to give Mike and his team a second chance after moving back into the neighborhood. Primarily because it's convenient. I could tolerate their higher prices, longer turn-around time, and lack of customer service training for anything outside a typical transaction of drop off and pick up. I had talked to Mike about a big project to take the hem up on 8 panels of expensive drapery. Decided to test a simple hem job on a pair of mens trousers first that came with a confirmed promise to have them ready by a specific date and time. Problem is the trousers they gave me at pick up looked like my black trousers but when I went to put the on for an important event that evening, discovered they were far too big and short legged with a different label. What made it worse when I brought them back and to pick mine up was the horrifying interaction I had with the young lady who was working there. I had come with a dry cleaning bag for drop off thinking everyone makes mistakes and determined to forgive the misplaced trousers and move on. My interaction with her changed my mind and reminded me of why I left Magic Touch several years ago. They have lost this frequent customer for the last time. read more

Excellent Service. Parking next to the building. And, they email you when its time to pick up. Very convenient indeed.

I have done dry cleaning and hemming of pants and curtains here. Always a good job. One time there was a mark still on a blouse I brought it-- when I brought it to their attention, they took it back and cleaned it a second time for no charge and it came out the second time read more

Excellent quality dry cleaning and alterations. The owners and employees are polite courteous people who respect their customers and the community. This is a local business I have supported for many years. read more

I love this business. I've been using them for over 10 years, and continued to go all the way across town to them when we moved out of the neighborhood. Mike has been there as long as I can remember, and never fails to remember my name, and exactly how I like our clothes done. They have never made a mistake, except once, when I got someone else's shirt by mistake. Mike spent hours running down ours, and gratefully returned the one we had to its rightful owner. They truly care about getting it right. I feel like I'm going to see friends, rather than just running an errand. And, the clothes are always perfect, and perfectly ironed. I've also used their tailoring services, to have some clothes altered. I spent a lot of time "being pinned", and the result was so perfect, you would not have known it was an altered garment. I recommend them completely. read more

If I could give 0 stars, I would. This was the absolute WORST SERVICE I have ever had. I had a graduation to go to at 6 p.m. and took my uniforms in to Magic Touch to get them pressed, not dry cleaned. I told them I needed it done by 4 p.m. and a worker ensured me that the uniforms would be ready at that time without a doubt. I arrived at the store at 4 p.m. to pick up the shirts and a separate worked told me the shirt would be there any minute. I waited a hour for the lady to tell me "Sorry there is nothing I can do, it is your problem" while laughing. She was extremely rude and not professional at all. She kissed my problem off and walked away. I begged for her to find out when my shirt would arrive at the cleaners and she said around 6 p.m. After stressing, she finally gives me this address all the way in downtown San Diego where my shirt was. I rushed to the other cleaners and picked up my uniforms. DO NOT USE THIS CLEANERS. They caused me severe stress and anxiety. I ended up late to graduation. read more