I've been coming to this shop for about 2-3 years and they've always been reliable! They have given…read moreme the most affordable prices compared to the other mechanics who've looked at my car. They fixed my transmission and do my maintenance. It's family owned and everyone is so nice! I will continue coming to them for all my car issues and maintenance! Thank you

Completely unacceptable customer service…read more I called for an estimate and was told to bring the car in for an inspection. I understood the process, but the representative began pressuring me to make a decision. I calmly explained that I already understood the vehicle's problem and was not trying to challenge or offend anyone. He still became rude and defensive, told me to fix the car myself, told me to take it somewhere else, and then hung up on me. Hostile, disrespectful, and extremely unprofessional. I would not recommend this business.

Great speedy service from Troy for a recall on my girls vehicle. They also had a shuttle to get me…read morehome which was nice as well!

Got my car serviced today and it was one of the beast dealership experiences I have had. The phone…read morecall to schedule service was a breeze and the lady on the phone made it super quick and easy. When we arrived the techs were also very kind and they fixed my car in less than an hour! Loved this.

Recently went by Seguin store looking for an RV part. Barb was very helpful and explained which…read morepart I needed and the dimensions that I should order.

I never waste my time writing reviews but this company deserves this review And they deserve…read moreabsolutely no stars. I want to make sure this does not happen to anyone else. My husband and I lost our camper due to a tree falling on it, we have one specific camper that we want for a replacement and cannot find it remotely close to where we live in South Alabama, San Antonio RV had one them being 622 miles away we wanted to ensure the camper was in good condition. I called them and they insured me that the camper was in great condition told me that they would get more pictures the next day well I never heard from the sales guy that I was speaking to. Come to find out he was off the next day so my husband called spoke to a different salesperson again he was insured this camper was in great condition the sells person was supposed to call towards the end of the day because we told him that we were going to be on the way to look at it and purchase it if it look does nice as the pictures and passed our inspection, needless to say no phone call and later found out he left work early. Going against our better judgement we decided to head that way. Long story short after taking off work, driving 622 miles one way, spending over $400 gas hotel and food that camper was a utter disaster. The exterior was absolutely horrible It would have been an embarrassment to be at a campground (AI did a good job with the pictures). The floor and cabinets in the kitchen were soft due to a previous water leak, countertops were wrinkeld and pealing, none of the pass-through or exterior door latches worked, they had fixed a spot by rivets which left a gap where water could enter on the exterior, the exterior seals did not exist, we asked them about the tires, knowing if we bought the camper we would be driving 622 miles home with it they said the tires were made in 2021 we asked him if they were going to replace them due to recommendations of replacing camper tires every 5 years they said no the tires were in good condition. The tires were an extreme bad shape they said well there's a shop we use and it'll be $4,500 for six tires who in their right mind would charge or pay $700 per tire? The list can go on and on things that we saw while inspecting interior and exterior of that camper. And they still proceeded to tell us that that camper was in great condition. Just be aware if you plan on traveling to this business or buying a used camper from them Do a thorough inspection or hire an inspector.

While my husband was out of town my brake sensor's came on Kevin checked the brake fluid level…read moreand filled it up. I was very grateful for the prompt service and his knowledge. Thank you Kevin!

Always helpful people there - whether it's finding a product or a handy tip. It's our go-to place…read morefor parts.

These guys are awesome! I got a blown out tire on I-35N while making a run from New Braunfels to…read moreLaredo, TX. I was working; racing against the clock to make a delivery on time. I pulled in to discount tire, they found my warranty, suggested two tires be changed and had them swapped and back on the road in less than 45 mins. I even made my delivery on time.... These guys don't mess around! Great customer service, excellent work ethic, reasonable prices and they had me back on the road with a few Pennie's left in my pocket and feeling completely satisfied. Thanks guys!!!

Only person that made this visit great was Dylan . He made…read moreme comfortable and explained what's going on and what's going to happening.. the guy name blane left me in confusion, I asked questions and he gave me stern answers . for example " sit down there . Now on the other hand Dylan will say" sit down right here while we set your car ready your on the waitlist . Now I understand what's going on . I felt I was in the military speaking to blane . But overall great experience besides almost feeling not welcomed

I hate to leave bad reviews but the friendly faces and so sorry other shops have treated you wrong…read moresong and dance that was followed up with the highway robbery pricing just blew me away. I was in shock, and I think people need to beware and do your research before taking your car somewhere. I'm new to Texas and have been looking for my go to mechanic and this place is not it. I took my 2008 Nissan to Victory Lane Automotive on June 19th for a diagnostic. After a previous experience at another shop that left me doubtful about their recommendations, I sought a second opinion. Unfortunately, I will not be returning to Victory Lane Automotive. The first issue was the diagnostic fee. They advertise it as $85, but my final bill was $95.69 due to undisclosed shop supply charges. Transparency matters, and it's frustrating to find out about these additional costs only when paying. Just be honest and tell me upfront that the diagnostic will cost $96 rather than sneak in extra costs when the service has been completed and I have no choice but to pay at that point. During the diagnostic, they confirmed several of my concerns but also identified numerous other issues. Initially, they quoted me around $2,600 ober the phone for the repairs, but when I reviewed the invoice I noticed one of the things we talked about was missing. So i emailed asking why the additional job wasn't one the estimate. The following Monday, I discovered an additional $3,500 had been added without explanation. How does a quote go from $2,600 to nearly $6,000? So I called hoping there had been a typo and that worst case scenario the $3,500 was the new out the door price. But nope it was in addition too. Additionally, for rear shocks and struts, I received the quote of $3,500 from Victory Lane Automotive for parts and labor, while the original shop quoted me just $783 for the same service. And I received another quite for $655 from another shop with good reviews. Victory Lane Automotive justified their high prices by offering a lifetime warranty and said the parts were factory parts but could lower the price with the option for aftermarket parts. However, considering the age of my vehicle, a lifetime warranty holds little value. Even with a potential discount for aftermarketparts, the labor charges were still exorbitant--$2,500 is outrageous for labor alone. To put it in perspective, I've never encountered such high prices, even in California. Even my Ford dealership back home didn't charge as much. While I understand that costs have risen and businesses need to set their prices, the difference--up to five times the cost of other shops--is unacceptable and in my opinion should be criminal. This behavior, which I can only describe as price gouging, is disheartening, especially given the current economic climate where many people are struggling to make ends meet. As an independent shop, I recognize they can set their own rates, but this level of exploitation is concerning. This is more than a little inflation, its price gouging and taking advantage of people in a time of need at its finest. If this is what they charge to work on an old 2008 Nissan I can only imagine what they'd charge to work on a newer, electric or foreign car. I mean even the new battery they recommended was going to cost $375 with $65 of that being the labor charges for the 10 minutes it takes to put one in. In summary, I do not recommend Victory Lane Automotive. While the shop is clean and the staff friendly, the excessively high prices overshadow any positive aspects of my visit. Shop around for sure.

In my opinion ,Victory Lane Automotive is the best shop in the Universal City area. After a really…read morebad experience with a another local shop I took my pickup to them and after a couple of hrs they called me and told me exactly what the problem was and exactly what it would cost to repair the truck. After I picked up I could tell that they went well beyond what they charged me for and everything worked great! They have my business from now on. Gary Boggs

Late review! Not highly recommend due to many factors in my situation with my vehicle, the mechanic…read moreneeds more training, breaking parts in a vehicle and using the old saying (it's and old vehicle) is not going to.cut it. It's seems.as this mobile red and white use to be ambulance van business is hurting for business! Y due to thr facts in my previous situation where when one part was broke another needed replacement. Thus the reason of looking for work mentioned before. Long story short, I thought of using them again due to having another vehicle that needs a simple fix. I thought it thru and said to myself (NO THANKS) due to thr previous work done on an older model vehicle. I'd recommend them but NO..Y do you ask... because I ended paying for part being broken by the mechanic while working on my vehicle. So no thanks it's best if you take your vehicle to a shop that If it's drivable to (Bring your own parts and only pay for the labor. But that's my opinion.... best of luck out there.. Because once they take your money or break a part that was never broken in your vehicle rest assure.... they will blame you or send you a long email with blah blah blah blah... and or leave you with a nonworking vehicle after putting so much money into it.. So not recommend...

These are the only people I will call to work on my vehicle. Honest, fairly priced, quality work…read more Best value around!