This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

They kept my vehicle over 6 weeks for repair after a minor accident. When they finally called and…read moresaid the vehicle was ready for pickup, I found body panels that were not aligned, hood not aligned, damaged parts still on my vehicle, a new headlight was installed but was not adjusted. It pointed to a spot about 12 feet in front of me. The paint job was terrible with rough spots on the hood and drips and runs along the bottom edge of my fender. They installed paint protective film (that they were not to install per the work order) and trapped several bubbles under the film. My advice to you would be to AVOID AT ALL COSTS!

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

Had my Altima for 8 years and with the recent birth of my daughter. It was time for an upgrade, to…read morean SUV. I have never financed a vehicle before and I was a bit nervous for the process. I want to thank Tony Griego for making it such a smooth experience for me! I was able to leave in a vehicle that I wanted. Thank you so much! I will be referring friends and family your way!

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

Friendly service, they were able to meet all my needs. Highly recommend. Mr. Rojo was very helpful.read more

Ray did an amazing job get my wife the car she had been looking for and at a reliable price. This…read moreplace is by far the best used car dealership in the state. You need a car? Ask for Ray.

Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

My journey in purchasing a car started a while back. Not exaggerating....now in August it's been 2…read moreyears that I've not owned a vehicle. Renting vehicles left and right trying all sorts of midsized cars to oversized suvs. In the past few months I've had to buckle down and focus which for me can be hard at times *SQUIRREL!!* see what I mean! Ive test-driven quite a few privately owned vehicles and dealership vehicles not feeling quite comfortable enough to put down a chunk of money on. The beginning of my 5 rating goes back to Tuesday middle of the night. hmmm..1am perhaps browsing Craigslist. Mind you I've only had my eyes set on a Toyota Camry or Toyota RAV but I saw this Nissan that caught my eye so I emailed owner not realizing at that moment it was a dealership. I was contacted the next day, set gps, pulled up and realized it was a dealership. To be honest I'm always weary of dealerships and car salesmen so I was hesitant to get down but decided I had nothing to lose. The gentleman that was emailing me came out to met me. He made me feel at ease right away. He was able to answer every question I had without hesitation where as I've seen in some salesman as they stop for even a moment to come up with an answer...I know..they are reaching. i Took car for a test drive and felt more at ease and safe in this vehicle than any of the other cars I'd taken for a spin in the past few months. Upon return more questioned ensued with clear cut answers. Now on a first name basis Adrian showed me other cars in my price range. I never felt pressure from him which I thought was amazing and exceptional!! Everything from questions on Bluetooth to the mileage on the car had simple answers. The company mission and motto was explained to me a few times which I thought was great. The importance of earning a lifelong client outweighs the sale or profit of a car and the fact that their company is working with and for the community, to me, outweighs options from other car companies. Friendly & enthusiastic employees, great work ethics, top notch selection of inventory, good warranty package, perfect location, and the willingness to work with a clients budget will have me recommending Love Auto time & time again!

This is an update to a review from July 18. It is now Sept. 10 and Love Auto has still not come…read morethrough with restitution for putting on mismatched tires on an All Wheel Drive vehicle. They paid 1 quarter of what they owe. This issue began in May.

Needed a vehicle really fast. I needed to get to work every day and rides are hard to come by and…read moreUber can add up. Called Daniel Rael @ Route 66 Auto, told him my situation and within 2 days he found me a really nice Toyota van. I paid cash for it a year ago, and still runs super! Customer service was exceptional. Highly recommend the guys at Route 66!

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

Susan Miller was such a pleasure to meet and work with. She a wonderful person. Thank you Susan for…read morehelping my partner and I with buying two new vehicles.

I have been looking for a truck for a couple months. I went by here on my way home after another…read moredealer tried to cheat me on my trade in. Walked in Oscar greeted me at front, took me back to desk, explaining how CarMax works. Did an excellent job breaking down process. I explained what I was looking for. He pulled up some options. Oscar had an appraiser go evaluate my truck while we evaluated the 2 I liked. Appraisal was more than one , but lower than other dealers. KEY is they don't require you to sell it to them. Truck I liked would cost me $199 to have it delivered from UT for a test drive. I paid, 10 days later after inspected/prepped, I drove it. During the 10 days Oscar & system kept me updated of shipping status. Zero haggling or problems during the appraisal, search, shipping, test drive & final sale. Final paperwork takes a while, so be prepared to wait. Business office staff broke down the paperwork, easy explanation of cost. Thereby making you feel you are not being taken. I called two days later to confirm with Brittany (in business office) if everything was a go, because I will be going to TX soon. I am worried about my temporary plates expiring. She explained everything is great, but would personally watch out for them. THAT IS GREAT CUSTOMER SERVICE, because I feel I no longer need to worry about this. Brittany is on top of it. There are many different sales persons in the building, young, older, male, female, of color, Spanish speaking, so absolutely no reason you can't find someone to feel comfortable with in your vehicle search. Now that said I highly recommend Oscar (attached his photo) You are able to ask for him personally if you wish. Funny that wife & I found him easy to work with even though we have adult grand-kids his age. Young but a hard worker & quick to get you the answers you need.

waited for months to get the license plate. I called and they kept giving us excuses (saying it…read morewas their fault and they would expedite the plate)...another month later...still waiting. Don't waste your time. We will buy all of our future company vehicles elsewhere! This was the second company vehicle we purchased from Carmax, and definitely our LAST!

Review of High Desert Wholesale & High Desert Mechanic Shop…read more I purchased a vehicle from High Desert Wholesale and initially had a positive experience with the sales team. They were polite and professional. However, during the purchase process there were repeated delays due to poor communication between the sales side and their mechanic shop. Sales staff frequently had to reschedule and apologize because the maintenance department was not coordinating effectively. I was told clearly that I had 15 days to return with any issues. Shortly after purchase, I discovered the vehicle had an aftermarket ballast installed. I assumed the dealership was aware of this. I later had the vehicle inspected and was informed that not only did the ballast require replacement, but the vehicle also had an SRS airbag system fault -- a serious safety issue. I was quoted approximately $500 for repairs. When I informed the shop that I wanted my vehicle returned so I could seek repairs elsewhere, I was pressured to continue repairs with them. When I insisted on retrieving my property, the situation was escalated to the owner. The owner spoke to me in a dismissive and belittling manner, questioned my decision, and implied I was foolish for not allowing them to perform the work. I reiterated that I no longer felt comfortable having their business work on my vehicle and simply wanted my keys returned. After going back inside, a staff member promptly provided my keys without issue. The sales staff were professional. My concerns center on: * Poor internal communication between departments * A safety-related SRS fault discovered shortly after purchase * Pressure to proceed with repairs after I stated I wanted my property returned * Unprofessional communication from ownership I recommend buyers have any vehicle independently inspected immediately and pay close attention to the 15-day window.

I had been seeking a used Toyota Highlander, I came across their ad for a low mileage one in very…read moregood condition. I called and Eric answered he was very helpful. He allowed me to put a deposit on the car and give me first right of refusal. He greeted me as soon as I arrived, handed me the keys and said take it out for a test drive. After taking it out I told him I would buy it. He took me through all of the paperwork in a timely and efficient manner. He showed me the paperwork for what they had done to the car to prepare it, they were very thorough. We then went out together and went through the whole car checking everything. He answered all of my questions. I would recommend them for a quality used vehicle and professionalism.