This place is fun the food is decent but the service is so poor I mean it is extremely bad. It's all kids working in there with horrible customer service. Be better off using robots younger generation working here are useless. Very unfortunate seem multiple customers get up and leave or complain smh read more

service was horrible. sat us down no waiter came to check up on us to ask for drinks or anything. we waited for over an hour and nobody would even acknowledge us. read more

Took my girlfriend on a date here. We came on a Monday no one was in there we enjoyed ourselves. We won some tickets and went to get our prizes. Jimmy Lin was so nice , helpful , and courteous really added onto our experience ! read more

Great spot! Went for drinks and they were really good and had good prices as well. Right when we got there everyone was so friendly and even though we sat at the bar the bartenders were very attentive I hope they keep up this good work. Seems like a nice place to go out with family or friends. Hope to try out the other things soon. read more

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Service was good. Food was ok. But the arcade was a hit! My son, wife and i loved it. Kind of like dave and busters but different kind of arcade games, in a good way. read more

Main Event Montclair - This was there pizza with 2 toppings. Good pizza - Bowling Near Me - Montclair, California

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My experience at main event was amazing!!! The manager was so sweet and caring for our group! The laser tag and arcade was literally the best time ever!! Will be bringing my friends here soon :D read more

Wanted to find a bowling alley. Didn't realize this place isn't real bowling, but a pins on strings, fake floor kind of thing. Probably ok for kids parties but not for bowlers. Main Event had a vibe like a Private Equity company mated with ChatGPT and spawned a a soulless inauthentic family experience that has everything but doesn't do anything well. $9 service charge to make an online reservation, greeted by a bank of machines when you arrive and no welcome desk, no food servers came to our lane, out of menu items, advertisements of how amazing their food is on screens and over the PA, digital games for bowling kinda boring, game room extremely loud and no decor.. overall if you want to have an expensive, loud kids party and just want to park at a table and drink while the kids over rev on sugar and electronics, this is your place. read more

I. had the best experience with Rye and Ana great service and they were so attentive and we will always come back but only if their here.

I visited Main Event tonight with my four children to have dinner, bowl, and play games. Unfortunately, the experience was incredibly frustrating from start to finish. We were seated and waited almost 35 minutes before anyone acknowledged us. Eventually, someone came by, apologized for the delay, said our server would be with us shortly, and asked if they could get us started on anything. At that point, I ordered mozzarella sticks and two drinks for my kids. We went bowling, played games, and even took the kids to the restroom. When we returned to our table, there was a tap-to-pay device placed on the table, yet we still had not received our food -- nor had our actual server ever come to greet us. By this point, over an hour had passed. I noticed someone who appeared to be a manager and asked if she was one. Her response was, "I'm one of them," which was confusing and unhelpful. She did not attempt to resolve the issue and instead went to get another manager. I had already paid online for bowling and fun cards, so I stayed only because I didn't want to disappoint my kids. At that point, a manager offered food and brought out two orders of fries and mozzarella sticks in an attempt to fix the situation. While I appreciate the gesture, it did not come close to compensating for the lack of service and the time we had wasted. To make matters worse, our server finally came over -- with an attitude. There was no apology, no acknowledgment of the delay, and zero remorse for the poor service we experienced. This was one of the worst dining and service experiences I've had, especially with children involved. I would never recommend this location to anyone I know. read more

This place has bowling, an arcade, laser tag, and a restaurant with a bar. Everyone was friendly with great customer service. Until the end of the night. The guy who worked the bowling alley section that night was so rude and disrespectful. I had to reach out to the GM because I would hate for this to happen to someone else. Aside from that we loved this place. read more

Main Event Montclair - Bowling Near Me - Montclair, California

We celebrated my son's 13th birthday with the Teen All Access birthday package. We went on a Wednesday and stayed for about three hours. Since it wasn't busy, the kids didn't have to wait for bowling lanes or laser tag, which was a big plus. The package included burger sliders, chicken nuggets, french fries, and churros. The food seemed frozen and just warmed up, and the kids barely touched any of it. We added pizza to our order, which was decent for the kids to eat. The biggest issue was the one-hour limit for bowling and food. That hour had to cover bowling, eating, and cake time, which felt rushed. I'm not sure why we had to move since it wasn't crowded, and though we relocated to the dining area, it was inconvenient to hurry the kids while they were having fun. On the positive side, the kids were allowed to sign up for bowling again afterward with no time limit, which didn't make much sense considering we had a one-hour time limit at the beginning, but at least they could play longer. I understand the staff was following policy, but management should consider extending the bowling-and-food portion to at least 90 minutes. I took off two stars due to the food quality and the limited time for bowling and eating at the start of the party. Overall, it's a nice place for a kids' birthday party. The kids enjoyed bowling, laser tag, and the unlimited (but limited) arcade games. read more

Ro was a great server and Shawn manager was great. Loved the food and enjoyed the bowling read more

Main Event Montclair - Great drinks - Bowling Near Me - Montclair, California

Good scene, service was lacking -100% no actual filled hand sanitizers that are placed throughout. Zero clean masks for VR experience, young people running it. I had to look for a waiter 3 times to order food. read more

Compared to John's incredible pizza. I was hoping for better staff and food quality for paying 145.00 for one hour of bowling, 2 snacks and 3 drinks with no refills and 2 shakes. I wouldn't recommend this place for kiddos or adults on the ASD spectrum. I also recommend gender neutral guest only because the employees seemed offended when I called my female born daughter who now wants to be referred to as Nash. After that our waitress was hard to get a hold of and the other employees kept redirecting us when we asked for help. We saw 10 employees standing talking to each other. When we asked for help or napkins they said "we will tell your waiter". Even though different employees brought our food and drinks, non gave us napkins or asked if we needed anything else. Andrea did come back said she sorry and was busy. Luckily I had some wipes in my purse. The restroom is clean and has TP to use as napkins. The bumpers and bowling ball guide rail on the bowling lane were a good touch for our group. When I asked for the paper receipt Andrea said she had to get it. She never came back. My ASD kids were getting agitated so I left after a while. I called the Main Event and after the third call from Ray I got my receipt via email. It could have gone worse. Just be conservative and give a big tip preferably in cash. This place is good for straight neurotypical teens, & young adults of drinking ages. And remember to bring money this place is pricy but clean. read more

Main Event Montclair - $80.00 for two shakes, two snacks and three lemonade drinks. $$$ yup. - Bowling Near Me - Montclair, California

I went to main event for the first time tonight and was greeted by an employee named Henry. He answered all my questions thoroughly and was extremely attentive to me every time he saw me. He made me feel welcomed. Employees like Henry are the definition of what it means to provide excellent customer service! Thank you Henry read more

I just wanted to share some positive feedback about my visit to Main Event this morning. The cleanliness and fresh smell of the facility the moment you walk in is amazing! As a germaphobe, I truly felt comfortable being there and enjoying the games with my family. It was so fresh and so clean. Whomever is responsible for maintaining the facility does an outstanding job - please pass along my appreciation to the team. Thank you for making it such a pleasant experience! read more

Went tonight to take the kids to play some video games, bowl, and give mom a nice break to relax at home. The arcade was great, plenty of games for all ages, varying prices, and just a lot of fun. My kids and I had a blast, the game card we got lasted awhile (little over 2 hours) and I'm pretty sure we experienced everything we wanted to, a few of the VR games we did not do but only because we were running short on time and needed to eat dinner. The food. My kids loved the food and I thought my chicken sandwich was fairly good, good crisp and flavor or sandwich and my kids loved their burger and chicken tenders. My only complaint was I wish the fries had been hotter but other than that everything was good. Service was quick, efficient, and the server was very friendly, actually everyone there was super friendly asking if we needed anything throughout our dinner. We did not get to bowl as it got pretty busy by the time we got there to the arcade (430pm), we just did not book anything. We could have bowled around 8pm but the kids needed to get to bed. The liked the general vide of Main Event compared to Big Al's, to me it just seemed and felt more family friendly. Overall great trip and recommend Main Event. read more

Fun place where both adults and kids can enjoy. Food was decent but the service was a bit slow. It bit like Dave and busters with laser tag. read more

Love this place. The employees are friendly. My favorite is Skylyr because she teaches you how to operate the bowling besX screen. I have been here a few times since it opened, and I've enjoyed myself each time. read more

I went to main event paid $45 for 3 children to play 5mins of gel blasters price vs time is crazy to me but let's move on as I'm watching the screen I notice one of their points was not going up come to find out she said her gun stopped working while she was in there I did get upset with her coz she should have went out and told the attendant instead of letting the other girls finish out the game but the attendant should have also seen obviously something was up since they are not so young to the point that they would get literally ZERO points but it is what it is will definitely not pay to play for 5mins ever again but I did see they have a special on Mondays and Fridays I might have to check out because their arcade does look amazing. read more

There was not follow-up after the company instructed me to post on their contact-us page. Obviously, poor customer service is a concern throughout the company. read more

Main Event Montclair - Small portions. Shallow bowl. - Bowling Near Me - Montclair, California

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Let's go from the good to the bad. The Good, The Arcade is great. Good selection of updated games as oppose to the normal rundown selection else where. The 3d Godzilla was great for my son and I even enjoyed it. Wish there was disinfectant wipes for eye goggles but ‍... Bowling. The electric bumpers for my small child only during his turn...amazing. The game on big screens playing as we bowled also pretty cool. The food......tasted pretty decent...BUT I couldn't enjoy it very long due to the Nat infestation u guys have near bowling alley especially towards the private and semi private space. It was pretty crazy. And really made me feel like I need to eat else where and then come here. Or vice versa... so yea. game section cool, bowling alley cool, bugs all over my food...not cool. ‍ read more

I'm excited to have something nearby for the family. We have visited a couple times and each have been great. The food is good and they have the arcade games unlimited on Mondays for super cheap. The place is new so everything is clean so far. read more

Main Event Montclair - Bowling Near Me - Montclair, California

We were looking to do something before our movie and came across main event. Henry was very helpful in getting us a great deal for arcade cards. He's the reason why we got them and had a good time. read more

The service was very good. Pizza and wings had flavor. Drinks were good as well. Our waitress was attentive and helpful in choosing from the menu since it was our first time. Ambiance was great watching the baseball game. Bowling followed and it was a fun and easy experience throughout. Thanks for helping us on family night. 10/10 service. We will be back for sure. read more

I wouldn't wish this on my worst enemy.. it's not unlimited laser tag long waits have to reserve.. not what I expected .. wouldn't bring my kids back read more

Came here to bowl at around 2 pm. Got a lane for 3 with no wait. This bowling alley is beautiful and brand new. The only problem is we requested a server and they never showed up. Went to the girl who set the lane up for us and she told me I should go grab the the server to get my order while I'm at the lane. Probably won't be coming back again because of that. I could see the servers on the other side without any tables which is funny to me. Either the servers ignored the request or the girl in the front didn't ask for a server to come over to us. read more

Main Event Montclair - Bowling Near Me - Montclair, California

Just had my son's 14 birthday there. We did the teen party. It was perfect we invited 12 friends all Waterpolo swim boys. There was enough food included in the package. The bowling arcade and Lazer tag were a hit. Definitely want to come back. Might upgrade to the gel lazor tag for the next event. Service was all friendly and attentive to our needs. Party ran on time. It was quick and easy was to celebrate with friends. read more

Main Event Montclair - Lazor tag entry way. - Bowling Near Me - Montclair, California

Wow. Such a great venue! I had no idea this place existed. My son wanted to celebrate his 17th birthday at a bowling alley with games. I found this place online and I'm so glad we did. The staff was incredible. Abdel and Brandon helped out during every moment of our trip. Brandon hosted my party of 35 people and Abdel made laser tag a breeze for my family. The atmosphere here is great for teen and young adult parties. The food is great, nothing extraordinary but better than many bowling alleys or or venues I have been too. Thank you Main event for the great bday for my son. Can not wait to come back. read more

Ordered pizza, wings, nachos. Nachos was bland, 2/10. Wings we got lemon pepper 10/10. Pizza was good 7/10. Got the 50 dollar card, most games are 7 credits and up. Picture machines are 27 credits. My daughter had fun. Every staff was helpful, service was great. Ambiance was nice, Very similar to Dave and busters. read more

Come here often with my son. We play thr arcade games. Lots of variety. Staff is helpful. Place is clean. The bowling alley and pool tables look nice. Haven't tried thr food. But thr prize store is good. Has stuff for anyone with a few tickets to lots of tickets. One of the better arcade spots out there. read more

This place is absolutely awesome! We took our son with special needs here and the staff were so friendly and kind! The food is good! The games are awesome! Kind of takes you back to the good ole days! Arcade games, Skee Ball and there's even an axe throwing game which is fun as hell! read more

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The gnats infestation here is insane and disgusting. It was flying all over the dining room and it travelled everywhere else. Customers were complaining that it was on their food and I had some on my Sundae. Do not come here worst experience ever and the gnats problem has been happening for a while now!!!! The place is just disgusting read more

Save your money. If you want to shoot pool I suggest you find someplace else. Tables are too close together. There's tables that are reserved they're not used. And you have to stop every so often about 5 or 10 minutes while the kids decide to walk past this is a thorough through way. The setup is the worst. It doesn't matter which tables you choose because one end is for certain restaurant service and the other end is the exit or entrance. Ask for the service and the restaurant is rude. You need to work out a lot of cakes read more

Exceptionally wonderful event staff, Val in particular went out of her way to please! Bright lights, lots of games, bowling, good food in a mall right below an AMC Cinema... what more do you need?!? This truly is a "something for everyone" fun zone! read more

This place has a very large arcade with nice and clean bowling alleys. A great place to spend the whole day at if you're looking for an enjoyable time. read more

I am here now. I waited over 20 minutes to have someone take my order. I watched others receive service after I was seated. I flagged down a hostess to ask if anyone will be coming to take our order. Once ordered took another 30 minutes to have pizza brought out. I am glad I ordered my Kiddos chicken strips and fries. They brought it out before the pizza, and it was cold. Four and 20 month old were really hungry. They ate it, but I was so disappointed. I am not sure what is worse, the service wait or their kitchen wait. Worst experience. I have been here waiting over an hour now. I will not be coming back. I am not one to leave reviews. This nonsense must be shared. read more

Main Event Montclair - Waiting for Pizza order. Kids ate their cold fries and chicken strips while being ignored. We canceled order. Worst - Bowling Near Me - Montclair, California

Had an amazing experience playing laser tag, and enjoying the atmosphere with friends at this extremely fun bar and arcade. Gotta give a shoutout to Trent and Gilbert for going above and beyond with service and expertise. Thanks for the hospitality. I'll be back. read more

Great experience took a nosedive and ruined by a manager towards the end. Bad customer service I attended a birthday party at Main Event Montclair for one of my son's classmates who just turned 11. It was my first time visiting, and I was immediately impressed. The place is huge, clean, and packed with entertainment options--bowling, laser tag, an arcade, and great food. It's an ideal venue for all types of gatherings, from kids' parties to corporate events, and I even considered hosting a company party here. The party itself was fantastic. The kids had a blast, the parents were enjoying themselves, and our staff/host, was exceptional--patient, helpful, and engaging with the children. The pepperoni pizza was a standout, and the birthday package seemed to include everything, making the experience seamless and fun. However, the experience took a complete nosedive towards the end. After spending hours having fun, we returned to our table only to find that it had been cleared, and all the give away were removed including my son's giveaway bag was missing. I approached a manger/supervisor, easily identifiable by his different-colored jacket, and politely explained the situation, requesting the possibility of replacement. His cold, dismissive attitude immediately rubbed me the wrong way. Instead of showing concern, he asked who our host was (which I didn't immediately know) and then walked away without any reassurance or solution. I saw him pretending to call someone on his radio but taking no real action. Frustrated, I finally saw our host and flagged him down by the way his name is Isaac, who immediately recognized my son and was happy to replace the bag. He even asked if there was anything special in it. That's great customer service! He went to the back and on his way back to me the same supervisor stopped him and reprimanded him--I could see the embarrassment on Isaac's face as he reluctantly put the bag down. Then, heis supervisor walked away, smirking at me like he had won some kind of power trip. At this point, I was furious. Another female supervisor came by and I saw Isaac talking to her. So I went to Isaac and asked him if his "douchebag"manager is stopping him to give me the bag. He apologized and the female supervisor intervened, and immediately apologized, giving my son the bag without hesitation. This single incident completely changed my perception of Main Event Montclair. A place that seemed perfect for families and parties was ruined by one manager/supervisor's unprofessional and hostile attitude. If it weren't for Isaac and the female supervisor, my review would be a complete one-star. Because of this incident, I won't be returning anytime soon, and I've already shared my experience with the other parents who attended and won't be returning either. It's a shame because the venue itself is fantastic, but one bad employee can destroy an entire experience. To Main Event Owner: I can't tell you how to handle your staff. However, customer service matters--a giveaway bag costs your business nothing, but your supervisor's behavior cost you multiple returning customers. That supervisor/manager should not be in a leadership role. His behavior was not only rude but also unnecessarily confrontational and demeaning to both customers and staff. Just reading from the previous reviews, it appears other customers have the same experience from your management team. You just opened in January. Perhaps, you should evaluate your leaders before you lose more customers and your staff filing a lawsuit for hostile workplace & bullying. I highly recommend to review your surveillance. I visited March 9, party took place on the bowling area between 2:30pm- 6pm. Isaac and female supervisor should be able to recall the incident. By the way, this is what your douchebag manager is depriving my son of..(see photos). It's less than $5 worth of candies. Apologized for the lengthy feedback but I'm deeply upset for ruining the experience for my son. read more

Main Event Montclair - Bowling Near Me - Montclair, California

Kool place all arcade games. Just wish there was someone in the front giving people the right information like we looked to form in line by the bowling area to bowl they tell you it's not the correct line to go back to the screens in the front?The only young girl there was killing time on a screen or her phone then had to say excuse me to get her attention found out it's 3hrs for availability. That kind of info could have been given to new comers but oh well read more