It is so hard to find a place where you can bring your car to and not feel like they are trying to…read moreRIP you off. Marc (the manager) is amazing, he tells me what I should do now and what can wait. If you question your mechanic go here. You will not be disappointed. Just ask for Marc.

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me…read moreby my fiance. He had taken his truck here many a-time for oil changes, and even mechanic-type work. After my car broke down within a few weeks of arriving (I guess cross-country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren't cheap, but I felt confident that they'd do the best job. They fixed my car, and about $600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing. The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-class service, folks. I continued to get my oil changed there dutifully every 3 months ($29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn't you believe, I needed almost $1000 in repairs to make my car "safe" to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $950 or so, and I called around to verify this was a "fair price". Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed. Just last week, I took my car in for it's regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn't start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty. I'm so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn't unfairly gouge their prices or sell you things you don't need. I won't go anywhere else!

I've been coming to Rucki & Son Tire for over a decade and have always had a great experience. I…read morecame in because one tire was leaking and couldn't be repaired or plugged. He advised me on replacing all four tires, and there was no pressure to do it. He took the time to show me and explain why, which I really appreciated. Now I know what to check for. They are extremely knowledgeable and always willing to educate you so you understand your tire options and what your vehicle actually needs. Their prices are very reasonable, the service is fast, and the work is done right. I'm so thankful places like this still exist. This is a down-to-earth, hardworking local tire shop that truly cares about its customers. Honest service, fair pricing, and people you can trust. Highly recommend.

Went in for new tires. Service was quick, and didn't leave me with tire sensor issues like other…read moreplaces have. Employees were knowledgeable, and honest.

Beware of the upsell. I came in for an alignment today and was told that two of my ball joints were…read moredisastrously dysfunctional, and that they could not complete an alignment with the car in such a condition. Furthermore I was at risk of an imminent accident and failing inspection. Was given a quote of over $600 to fix. I decided to go get a second opinion. The Ball joints are fine, it turns out, and a successful alignment was completed elsewhere.

Well while visiting Springfield from Maine for a weekend event, we got a flat tire, one that could…read morenot be patched. So after a quick Google search we came to City Tire. We were pleasantly surprised, they were friendly, honest and the turn around had us out the door in just over an hour. They were very down to earth people, the owner was on site and when asked if we wanted the tire warranty he said oh never mind your not local, but did say if we had any ANY problems at all he would find a location, with cooper tires and make things right. Top notch customer service all around. No one plans to have to replace 4 tires (AWD) on a weekend trip but I guess if it does and your in Springfield, MA make City Tire your stop.

I had tires sent here by Tire Rack, so City Tire could install them for me. The work was done…read morerelatively quickly, perhaps because it was a relatively slow hour for business midweek. There were some recent magazines in a rack plus a tv was on for entertainment. There are only 4 chairs though. I gave 4 stars instead of 5 because I asked the manager to tell the tech to fill all 4 tires to 42 psi. I left and found the front tires were at 36 psi and the rear tires were at 34.

This place is great! Jeff is super knowledgeable and helpful. They are fairly priced and have great…read morecustomer service. I have been going here for years, and now drive from CT to MA because I know I can trust them to give me a fair price and assessment of any issues on my car. Went here after Spartan down the road tried to rip me off (4 new tires, 4 new brakes, 4 new axels) and they did the minor repairs that were actually needed. Thank you!!

I've been taking my cars to these guys for a few years now and they always do a great job. A bit…read moreoverpriced but who isnt these days.

Excellent customer service and explained everything clearly.. no complaints. Took me in for my appt…read moreon time and was only there an hour..

Mike and their team are awesome. Honest service. No surprises. I won't go anywhere else.read more

I'm very impressed with this business. I went in to have a tire checked as it seemed to be losing…read moreair, made an appointment for the next day. Mike took care of it and checked the other tires as well. I was in and out in 30 min oh, and he remembered my name when I returned. He's very professional and inexpensive. I give him an A+ and would recommend to my friends.

Highly recommended! They saved me a bunch of money and had me back on the road the next day!read more

We had 2 separate blow outs on the same wheel of our camper during a recent vacation. We called…read morePete's and trepidatiously drove with no spare. They seemed great on the phone and had the right size of trailer tire in stock. We arrived 30 min. Prior to closing and were greeted with empathy (as we were pretty traumatized from 2 blow outs on the interstate). Multiple technicians looked under our travel trailer to try to diagnose the cause for 2 good tires to blow. While nothing was or has been figured out, we were put at ease. Rather than just putting the 8 ply tire on our open wheel, they moved the tires, so a 6 ply was now our spare, and we were back to having 4, 8 ply tires under our camper. Pete's had incredible service, was reasonable, and the guys there were honestly an answer to prayer. We are from the midwest, and cannot be repeat customers. But, if we lived closer, Pete's would be our first choice for our tire needs. I never take the time to write reviews, but I had to due to the exceptional service we received in our hour of need. Thank you!!!

They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

Brought it in cause my serpentine belt snapped and despite being busy they had it done later that…read moreday and went to pick it up after work and so far so good, and reasonably priced for the quality of work.