Such a great experience! I got a gel manicure and a regular pedicure, and they did such an amazing job on both. Everyone was so kind, welcoming, and professional, and I absolutely loved how my nails turned out! A couple hours after my appointment, I accidentally messed up the polish on one of my toes, and when I called, they were so sweet about it and offered to fix it for me complimentary. I really appreciated how accommodating and kind they were. Amazing service and beautiful work -- I'll definitely be coming back! read more

Maison Nail Spa Silverlake - Gel manicure - Nail Salons Near Me - Los Angeles, California

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My favorite nail salon in Silver Lake by far! Kim and Ryan are incredible artists - and I'm obsessed with their Japanese Hard Gel - it last 2-3 weeks and I get so many compliments. They really care about going the extra mile - from a welcome drink, to making sure the color/ design is exactly what you were envisioning - they understand what is going to compliment your personal taste and style. read more

I really tried to love this place. It's beautiful, they offer complimentary beverages, and Kim has always been incredibly kind and accommodating--but there are serious hygiene issues and a lot of tension among the staff. When Kim isn't available, I've been nicked, bled, had my nails break under the gel within 10 days, or had a technician cut nearly all the length off my nails when I asked for the most minimal cut--none of which ever happened to me before coming here. On my last visit, a new tech (very sweet, but there was a big communication gap) tried to place my hand on a metal sterilization tray completely covered in nail dust and debris. I pulled away and asked to clean it. She tried, but it was still visibly dirty. When I mentioned this a second time, the front desk woman gaslit me and said, "it's a nail salon, you're going to run into dust." I've been getting my nails done for twenty years and have never seen such a disregard for basic sanitation--especially for a surface clients are expected to rest their hands on. This is a major health violation as nail debris/dust/skin can harbor bacteria, fungus, and viruses. I even reluctantly explained I have autoimmune concerns, so this matters for my health. The tech then disappeared with no communication. After 15 minutes, I was told they were switching technicians, despite me saying she was lovely, I just needed a clean tray. I then saw her crying in the corner, which was really unsettling. I reassured her multiple times that I wasn't upset with her. I still tipped 22-25% and thanked her excessively. Later, when I tried to book again, I was told I'm on a "block list" and can't return. No explanation, no follow-up from management. Being banned for requesting a clean, sanitary tray is honestly bewildering. I've since gone elsewhere (Base Nail Salon in Weho) and had the polar opposite experience across the board. Sharing this because the issues here--hygiene, injuries, and how feedback is handled is not only a health code violation but a punitive response to feedback that should never be warranted. read more

Update: the infection I received from this location was so bad, I lost the toe nail. I'd reconsider before going here and go somewhere more hygiene focused. read more

A client for quite some time and they never disappoint. Today's nail design 10/10 once again. Great crew! Always with a smile! read more

Maison Nail Spa Silverlake - Amazing designer! Went in with a vision and she executed every detail. - Nail Salons Near Me - Los Angeles, California

From start to finish, this salon understood the assignment. They are bit pricey but worth it. Came with friends before our trip to Hawaii. I did the builder gel mani, glow pedi, callus remover and gel polish with luxury set for a total of $160. I tipped via Venmo. My friends got the luxury pedicure and it looked really nice. The experience was great and they offer drinks, like mimosas. It was clean. Staff were friendly. Pricing was easily understood. Booking process was simple. I'm glad they were able to squeeze 3 of us in! read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California

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I've been going to Maison for years, the experience and quality of their nail techs so good it is worth the drive from DTLA to Pasadena. So I couldn't be more thrilled this location opened that now cuts my commute in half. Finally had a chance to pop in last weekend. Same quality as you would expect, efficient service, talented staff, and a sweeter receptionist. It's here at Maison that I have been hooked on nail art as they simply don't miss, regardless of who you have. Congrats again Thao and team. See you again soon. read more

Maison Nail Spa Silverlake - Perfection (Gel-X extensions, cat eye with chrome French nail tips) - Nail Salons Near Me - Los Angeles, California

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I'm so disappointed with my recent experience at Maison Nail Spa Silverlake. My mom and I were excited because our first two visits were great, but yesterday was incredibly frustrating. When I booked our appointments, I was very clear that we both wanted simple nail designs and even sent photos ahead of time. We're leaving for vacation, so this appointment really mattered. When we arrived for our 6:00 pm appointment, it quickly became clear that the technician working on my mom's nails was struggling. My mom kept mentioning that the gel was getting on her skin and that the nails were too long, but her concerns were ignored. She even had to file the sides herself because they were catching on everything. It got worse when it was time for her design--the technician admitted she didn't know how to do it. I asked the front desk, and they confirmed it as well. So what was the point of sending pictures and clearly requesting designs when they assign someone who can't do them? The pricing was the final shock. I was fine paying $70 for a gel overlay, but I was charged an additional $53 for French tips on six nails and simple designs on just two nails per hand. $20 for French tips and $33 for basic designs? That feels completely unreasonable, especially since the design wasn't complex or particularly impressive. And it's honestly crazy that they advertise designs "starting at $3"--what does that even mean, a single line? That kind of pricing feels misleading considering what we were actually charged. To make it worse, the staff seemed to find the situation funny, which was frustrating and disrespectful. Another technician eventually stepped in for my mom after being asked multiple times, and for a similar (even simpler) design--just one nail per hand--she was charged $20. The inconsistency is unbelievable. This experience felt misleading and disappointing. It's frustrating when a place starts off strong to build reviews but doesn't maintain that quality or consistency. Definitely not worth the price. Be better. read more

Maison Nail Spa Silverlake - $20 dollar design? - Nail Salons Near Me - Los Angeles, California

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Forgot to add more videos of my experience at Maison, so here we are. One week update: they still look as fresh as day 1. Still obsessed with my nail design. read more

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I booked an appointment that same week and was able to book on Friday 10am. Everything was ready for me the color and design just as I requested through over the phone appointment. Hailey did an amazing job with my gel manicure art designs. I requested for an exact design from a photo and she exceedingly matched it. Kim did a good job on my gel pedicure and was gentle with the cuticles. My first experience was astonishing. I love the complimentary drinks water, flavored sparkling, or champagne. The aesthetic of the salon is so chic, clean, and elegant. Definitely coming back. read more

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I come to get my nails done at Maison regularly, about every 2-3 weeks, and I always request Kevin. He's amazing and my favorite nail tech. Kevin is so detail oriented and really takes the time to always do a great job. I'm so happy with the way my nails look and feel every time I leave! I treated myself to the Seasonal Pedicure for my birthday earlier this month and I loved it! It includes a 10-minute massage, callous removal, and paraffin treatment. It was the perfect way to pamper myself. :) The complimentary mimosa is also a very nice touch. 10/10! read more

I've been here a few times but it just seems to get worse every time I go with customer service. The staff that took care of me argued their way out of having to do additional services that I wanted done. I asked if I could have my nails filed shorter and she said no. She seemed irritated and rushed the entire time. It's a shame because the location is very nice but the staff is horrible. The receptionist is the only professional that I've come across. Wouldn't recommend this salon. read more

Service was sooo sloppy. I am extremely disappointed and definitely never going back. I treated my fiance, daughter and myself to get our nails done today. Upon making the appointment, I asked for extra calluses removal for my fiance and the technician Joan totally disregarded the request despite being told in advance and it was also written on the paper to do so. I don't understand why she refused to do the service. Last time I checked if a PAYING customer wants a certain service it should be done by the salon. Please explain why she could not perform such duty. For my daughter and I, both technicians straight rushed our gel manicures. The outcome was just ughhh okay to be honest but we definitely had to fix all the imperfections on our own from home. I still tipped each technician out of etiquette but I feel ripped off for receiving less than mediocre quality service and walking out displeased. read more

After attempting to give this salon multiple tries, I am not impressed by their services. My last attempt resulted in me waiting 20min for a technician to begin my basic manicure and the staff did not apologize for the delay. Every time I come in, I book an appt online, yet no one can ever seem to find it and check me in promptly (even though they were able to figure it out for the customers ahead of me). Additionally, my technician did not offer a warm towel and wiped my arms down with the same cloth she cut my cuticles on and wiped the table with. The service is incredibly lack luster and is such a let down after the previous salon, Tinct, had closed. Their work feels rushed and the set up is quite cramped. I will not be recommending, nor returning. read more

Two bad experiences here with two different nail techs. First guy didn't clean my cuticles and left my gel lifting within days. I went back for a complementary correction and the second guy was wildly rude and rough on my hands, to the point I asked him to stop. Left the salon with my nails unfinished. Both nail techs were really awful to deal with. read more

Maison Nail Spa Silverlake - gel lifting at nail bed within days - Nail Salons Near Me - Los Angeles, California

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Kim is my go-to. Her work is flawless: She's careful and detailed, knows how to work around breakage or weak spots, and she always leaves my nails looking incredible. But beyond that, she's also incredibly pleasant and kind, and it's always lovely to see her. :) read more

Maison is one of the most clean and relaxing nail salons in the area. I like all the choices they offer (gel-x, builder gel, japanese gel) and deep selection of diff polish/nail art options. It is a bit more pricey but they are gentler on my thin nails going on and coming off. (Some places are very overzealous with the drill.). Got a Japanese gel mani from Kelly today and she did a beautiful job with the shape & paint job and was so quick. Mani and pedi was in and out in 45 min. All the nail techs are different so try + see who suits you. Would def book w Kelly again :) read more

I have been twice now for gel manicure and once for pedicure. Great experience, nice and clean salon, friendly staff. read more

Maison Nail Spa Silverlake - Gel manicure - Nail Salons Near Me - Los Angeles, California

Loved my experience. They were so detailed with my pedicure and manicure, they also are clean and decorated beautifully. Will definitely return. read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California

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Everyone was so nice, the place was clean, and my nails turned out great! I chose the Dazzle Dry clean mani and pedi to go extra clean, and I was very pleased. Terry and Emily were awesome. And the women at the front desk are super welcoming. read more

They are so professional and so kind. Eric did an amazing job on my nails. Love that they offer tea :)

My first time coming here, and I was really impressed. Very pleasant employees, very relaxing. A very detailed pedicure, and a great job on my manicure as well. I opted for a gel manicure and regular pedicure. Great color selection and pleasant atmosphere. I've been going somewhere else for years and have been let down the last couple of visits (not naming the salon) Definitely returning to Maison. read more

My nails were cleaned and polished totally fine but I wouldn't go back solely because of the way the service providers acted towards me. The nail techs were so cruel that I think it's important to warn others about it. read more

I called this place over 5 hours before their closing time to ask when they're available to take me and specified what service I wanted. They told me to come in at 6pm when I originally wanted to go in earlier, because they said that would be the only time they can take me. I drove 20 minutes and arrived earlier than the time they gave me, but was turned town because they were "fully booked"! Unfortunately a waste of my time. read more

This replaced Tinct salon. I had a wonderful experience here. Had a gel mani and regular pedicure. The technicians each did a meticulous job and were kind and careful. Good selection of colors and the person doing my mani was able to do the nail art I requested. I also appreciate that it was quiet in there. read more

I've been here twice so far. The salon is beautiful and the staff is incredibly welcoming! They went above and beyond to ensure that I was getting exactly what I wanted. Both times I've gotten Bare Gel X sets with Kelly. She does a beautiful job and clearly cares about the details. read more

I'm so sad about the remodel of Tinct to become Maison nails. What was a quiet, simple and relaxing weekend nail experience with natural lighting and not a lot of fanfare (in the best way) has turned into a salon like all the other nail salons with loud pop music, huge flat screen TVs on both main walls and bright overhead lighting and nail chairs. The technicians remain excellent. I'm just sad by the significant change in vibe -- read more

Such a welcoming place-sitting here instantly brings a sense of tranquility and relaxation. The service was amazing, and I absolutely love my nails. read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California

I came in for gel x nails and i wanted to do a fall themed design. Ryan did my nails and he did such a good job. He was really nice and welcoming and listened to what I want. The design has to be my favorite part. He was so precise and creative. I can't wait to be back. The salon interior is beautiful and staff were all friendly read more

Maison Nail Spa Silverlake - Gel x nails - Nail Salons Near Me - Los Angeles, California

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I was a loyal customer of Maison and I am sadden to have to write this. I went this Friday and it is a complete mess. For starters I tried booking an appointment last Friday but no one answered. I ended up booking online but needed to reschedule so I called again. The woman on the phone told me that they rescheduled my appointment to next Friday but I still ended up getting notified that I was a no show to my original Friday appointment which is ridiculous because I made sure to call and reschedule. When i did show up to my Friday appointment it was pure chaos. I was was never properly greeted and it was clear that the people at the front did not know what they were doing. Drinks were poorly served and I never got to see colors. My pedicure was done in under 15 mins which is ridiculous since prices went up (they never said anything btw) I hate having to write this because Emily and Kelly always do great with my nails and Tati is always the sweetest however the recent changes to this place needs to be addressed. Service definitely depends on the day and from what I saw make sure to avoid Friday since they clearly can't handle the crowd read more

The location and website was super helpful to book. I was looking for recommendations and this was a great suggestion.

Update on my review from when it was tinct. Happy to have Maison in our neighborhood, they made beautiful changes to the old set up, they now have massage chairs, that is a plus. Talk about the service it is still very amazing my two favorites would be emily and hera they do amazing manicures and pedis. Big selection on colors for gel and regular. place is very clean, and everyone here is very friendly and helpful they also offer you drinks. Absolutely an upgrade. read more

This salon is one of the only ones I've been to in LA that really takes their time and tries to offer a very enjoyable healthy experience for their customers. They have a ton of natural/healthier options of nail color available and the service is great. Last week I got a regular polish manicure from Mia and it has lasted an entire week so far! Relaxing atmosphere, really enjoy getting my nails done here. Make sure you call ahead, it's not so much a walk-in place. read more

Maison Nail Spa Silverlake - Regular polish manicure 1 week later! - Nail Salons Near Me - Los Angeles, California

I have been trying to look for a nail spot which use good quality products and for my gel nails to last. I have been coming back for a few months since I first found them. I always want a little design for my gel manicure and Anar always does a great job. My nails always last for 3-4 weeks. They don't have massage chairs for pedicure seatings but I don't mind as their environment is much better than the ones which have them. Their place also feels very clean which is one of the most important thing for me in choosing my nail spot! read more

Maison Nail Spa Silverlake - My cute manicure for Xmas! - Nail Salons Near Me - Los Angeles, California

Loved their work! Took their time and really paid attention to detail! Will be coming back!

best pedicure on the east side! clean, bright, well ventilated. they always nail the service no matter who I go to, and the receptionist Tati is a super sweetie. read more

Had such a great experience here. Terry and Joan took amazing care of me. Front desk was sweet and it was easy to book an appointment. I got the eucalyptus Mani Pedi w/ gel nails and I was so relaxed I almost fell asleep in the first ten minutes. So glad I found this gem! read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California

Though I love the idea of low toxin nails and it is hard to find, this place is simply incomparable to the salon I had previously and I miss it dearly :( . Attitudinal unpleasant manager . Called as soon as I could after spending 70$ on a mani/pedi with gel removal and she gave me attitude for not calling sooner to return for a nail fix since my nails started chipping right away. Umm not even an apology for them chipping for the high price ?? Where are the customer service skills ma'am? I work and go to school full time didnt have time to call sooner and they were closed when I tried. Then she talked smack in her language with the lady who re did them and made sure to emphasize that they wouldn't redo the nails but paint over them since I called three days later to report immediate chipping. Like trying to punish me for calling "later" but typically for prices this high salons hace a 5-7 day policy for even regular polish. She acted like she did me a huge favor to have her tech spend 10 min painting over themUnpleasant and low quality nails for high price. Not worth 70$ wont return dont recommend :/ read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California

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Ugh. I used to love it here. Last time the manicurist rushed to take my gel off and did not let them soak. My nails are ruined. I've never had nails this thin in my life. Do NOT let them use the electric filer to take your gel off. So sad! read more

WOW this place is amazing! From the safety precautions taken to the actual services provided, my experience was just great. I was given a temperature scan, COVID assessment form & hand sanitizer right away as well as gloves to handle the nail color samples AND they sanitized my card after handling it. I was then led to the back where they set up an outdoor salon and I have to say, it was pretty comfortable! Granted I went first thing in the morning so it wasn't as hot as it can usually get in the afternoons, but they had big fans going the whole time :) All in all I felt very comfortable and safe and the nail technicians were great to boot. 10/10 def would recommend!! read more

Maison Nail Spa Silverlake - Nail Salons Near Me - Los Angeles, California