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    Mala Panda

    4.6 (119 reviews)
    ModerateChinese, Seafood, Hot Pot
    Closed 11:30 am - 9:30 pm
    Updated 2 weeks ago

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    Tip little kramig
    Rits M.

    this place allows you to choose a variety of items and add them into your tray and then they cook them up for you. They definitely have a very big selection of options and some really fun ones as well. I tried the MalaTang which I like the most. The other option was the mala mix which has peanut sauce as well as sesame seeds on it. To me this was a little bit on the sweet side, which is what I didn't like about it. They put in Sichuan peppers so there's almost a minty flavor in your mouth when you eat it. I got the medium spice, which was a little bit on the spicier side for me. Don't sleep on the sauces which they have at the end and they also have rice in a big pot that you can have. The place was really clean and they have simple wooden tables and it's kind of set up like a diner system. They charge you by weight so you can put in the number of items that you want and they weigh what you have and charge you for it. it is self service, but they once you have paid, they will bring you your food to your table after preparation.

    dry pot (mild)
    Hailey C.

    I had my first ever dry pot here and I loved it!!! If you dine in, the sauce bar and rice is all free. Keep in mind your bowl has to weigh at least 1 pound. I got the dry pot in mild, which (depending on the day) is actually pretty spicy. They have a great assortment of ingredients. I love the siu mai since it's exactly the type you'd find at dim sum (though they don't have that exact type all the time).

    Medium spicy malatang with rice

    Sooooo good they need to bring this to LA! Also love the free unlimited jasmine rice. Must try!

    Inside
    Derek W.

    My favorite choose your own dry pot place in nyc! Lots of options. Spice is no joke!!

    Can never go wrong. Tasted amazing!

    Good was amazing and the seating was on point as usual. The service and staff was very friendly

    Dry Pot
    Jacquelyn C.

    Portion sizes here can get massive especially if your eyes are bigger than your stomach. I got the drypot and the seasoning here is flavorful and yummy, but was a little watery the day I came--not sure if this was just a fluke. There's lots of options to choose from which I love and there's a tax-cut if you pay with cash!

    Kailyn L.

    Nice quick casual place to grab malatang near midtown. They have a good selection of vegetables and meat, and there's a sauce station where you can mix your own dipping sauce. Solid place!

    Hot pot and dry pot
    Tiffany L.

    I was craving malatang when visiting NYC and this place came up on my search. Honestly, it's a great malatang establishment when it comes to fresh ingredients, but I'm giving it 4 stars because I asked how spicy was the medium and he said "if you can handle spicy it's not that spicy". I got the dry pot and I came with two others who got the hot pot. We all asked for medium spicy and it turns out, we all thought it was too spicy. Normally when I visit a new restaurant I err on the side of caution and get the mild, but I think something about being in the city made me feel like being a risk taker. I wanted to enjoy the dry pot but the heavy spices took away from the individual flavors of the ingredients I got.

    The Malatang and service is consistently good! The broth is my favorite in Manhattan. They always have a good selection.

    Violation

    Horrible service: A brutally honest review from someone who got burned by buying a membership card | The service was so bad I wanted to cancel my card immediately and never come back, but they wouldn't let me Who else understands this? You buy a membership card thinking you're getting convenience, but instead you become the person who gets treated poorly by the store! The service at this place has hit rock bottom. I sincerely want to warn anyone thinking about getting a membership card: please stay away! I've had two terrible experiences recently, and both times the membership card issue turned into a complete nightmare during checkout. The first time, the staff told me their system had been upgraded. Processing my membership took a full 15 minutes. They made me enter my phone number over and over again--five or six times. When they got annoyed, they even asked me to write my number down by hand so they could enter it themselves. My food was already cooking, and I didn't want to make things difficult, so I stayed patient and said nothing. I thought, "Fine, maybe it was just a technical issue." Then today, my second time coming back, I clearly told them right when I walked in that I had a membership card. The employee completely ignored it and kept aggressively gesturing for me to just pay by card. I got so frustrated that I asked right there if I could cancel my membership. The experience was honestly beyond tolerable. Ever since the previous cashier--the girl with glasses--left, the new employees have been doing one ridiculous thing after another. The previous cashier was genuinely thoughtful. She remembered my preferences and would proactively deduct my membership balance when I checked out. I'm not asking employees to memorize my personal habits. I'm simply asking them to pay a little attention and do their jobs properly. Is that really too much? The explanation from the employee was even more ridiculous: "There aren't many customers with membership cards, so we don't remember." I actually laughed when I heard that. If there are fewer membership customers, shouldn't they be easier to remember? And besides, I literally told them in my first sentence when I entered that I had a membership card. Did they just not hear me? What's even more frustrating is that this same cashier remembered before that I had loaded money onto my card with cash. But today, she suddenly acted like she had no idea I even had a membership card--after I had already told her! The double standard is unbelievable. Is it really that hard to take responsibility? Just admit it was a mistake. It wouldn't have taken much, and it wouldn't have upset a regular customer. Previously, the restaurant even made my food incorrectly. I didn't complain or lose my temper at all. They fixed it by making another portion and giving me a free drink, and I was kind enough not to make an issue out of it. Looking back now, that was probably the moment I should have avoided this place completely. Instead, I foolishly reloaded my membership card and basically paid to give myself more frustration. Clearly, they don't care about regular customers at all. The hypocrisy is honestly unbelievable: They are extremely careful about checking student IDs and student emails--no mistakes there, no laziness whatsoever. But their explanations don't even match. Last time, the same cashier said she remembered my cash top-up. Today, she suddenly claimed she had absolutely no memory of me having a membership. The contrast is honestly ridiculous. On top of the service issues, I also encountered food safety problems. The self-service rice bowl I got had foreign objects inside, and the food hygiene standards are questionable. This restaurant has even been temporarily closed before due to health department violations and required corrective action. The management problem here is huge. One cashier is expected to serve customers, greet guests, receive deliveries, and do miscellaneous work all at the same time. The staffing arrangement is clearly unreasonable. But why should paying customers become the target of their frustration? I pay money to enjoy a meal and relax--not to pay money to leave with a stomach full of anger and frustration. Once I finish using the remaining balance on my card, I'm permanently done with this place. I will never step inside again. For anyone considering buying a prepaid membership card: think carefully. A restaurant that can't even manage its own membership system is absolutely not worth trusting with your money.

    dry pot
    Fiona O.

    Did a custom dry pot. Ended to be around $50 with tip which is a bit pricey for two people. However, food was great! It took 15 minutes before they got the food to us, and everything worked together well. There's also unlimited white rice which is a plus. -1 star for the price, but service and food was good!

    Nhi B.

    Omg, I wish this existed in Orlando!! I love Dry Pot and this is pretty much my heaven. Like most reviews have stated -- you can either order off a menu or create your own dry pot or malatang. We got one of each where I got the medium and my husband got the spicy. Trust me when I say it's HOT. The medium was perfect for me, but it packed a big punch. Both dishes were amazing, but I preferred the Dry Pot. It's $15/lb, but make sure that your eyes aren't bigger than your stomach! I finished my pound of food and was soooo stuffed. It's definitely good for take-home, but we were only visiting and didn't have a convenient way to reheat leftovers. Variety of meats, seafood, tofu, veggies, and more was really good! So many good options to choose from. We also ordered rice on the side to eat with the dishes. Service was good and attentive. The staff here are really friendly. The interior is bright, eclectic, and fun. Maybe it's good they're not near me because I would be here every week. Highly recommend!

    Interior
    Matthew H.

    I'm surprised that I haven't heard of this place before recently, considering how yummy it was! I was very impressed with the selection of ingredients available -- so many different types of fresh veggies, noodles, fish balls and the like, and a variety of cuts of meat. I did feel that the meats were just a tad lacking in terms of quality (just didn't taste the most tender), but also I didn't notice the frozen meats until I was nearly done assembling my ingredients (and I think they were better haha). You can choose if you want the type with broth (mala tang) or without (mala dry pot) and the price is based on the weight of your ingredients (I think $16/lb now). My order ended up being around 1.3lbs, which was super filling (and only around $20!) Other than the mala tang/dry pot, there's also a menu that you can order off of (hot pot, etc.). Prices are especially good, since there's also no tip (mostly self service) and no tax if you pay with cash. It also comes with unlimited rice for free (you just get it yourself as much as you want). Definitely super impressed at how tasty and affordable my meal here was -- will definitely be back :)

    1.55 lb

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    3 months ago

    love this place amazing food and soups. I would come back every time because it has great food selections

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    6 months ago

    -- Would recommend for dry pot! Lots of options and great service. We were seated right away, given suggestions, and tried dry pot

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    1 year ago

    The food did not disappoint! As a Mala lover, I really enjoyed the variety and taste of the Mala dry pot. Will be back!

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    Page 2 of 3

    Mala Panda Reviews in Other Languages

    Ask the Community - Mala Panda

    Review Highlights - Mala Panda

    Like most reviews have stated -- you can either order off a menu or create your own dry pot or malatang.

    Mentioned in 16 reviews

    Read more highlights

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