Stopped in the wife for some new ideas... customer service was friendly and answered all the…read morequestions, show room was clean and well decorated... Prices seemed fair! Give them a try!

I came to Joybird to sit on couches and see which was comfiest for me and settled on the U shaped…read moreBryant in a custom color. Kimberly helped me out and was a great advisor for the process and I understood that choosing a custom color was different than a floor color. It took a couple months for my couch to come but delivery was seamless and my couch is sooo comfy 7 months later with lots of everyday use and pets. The couches are a little spendy but waiting for a sale (I waited until Black Friday) makes it worth it in my opinion.

The owners were incredibly friendly and made me feel right at home. Such a lovely experience!read more

Decided to check out this store and potentially buy stuff for my orchid. I always try to look…read morearound first and it felt like the guy working there was pushing me to leave. I'm on the spectrum so I really have to take my time. I ended up getting sold overpriced supplies and the guy had no idea what he was doing. I didn't get a sense of actual care and knowledge of plants. They just want to sell to us gullible people that love nature.

We had a disappointing experience at EWF Modern - inconsistent pricing and poor customer…read moreinteraction. My wife and I visited the store to look at BDI brand furniture options and ended up in front of a BDI Sequel sit/stand desk that was marked as a discounted floor model, with a separate, higher price if it included the keyboard drawer as it was configured. During that visit, the owner told my wife that if we chose the lower-priced option, they would remove the keyboard drawer and use it on another floor model when it arrived. Based on that information, we left to think it over and returned roughly an hour later to purchase. However, when we came back, the original pricing and option were no longer on the hang tag, and a hang tag with the higher price was in it's place. When I asked whether the desk could still be purchased without the drawer as previously discussed, the response was dismissive and unexpectedly confrontational "what would they even do with a detached keyboard drawer." - how about what you said you would?? In other words, we were treated like idiots who couldn't remember a simple conversation from an hour earlier. At that point, the issue wasn't just the price -- it was the way the situation was handled. To be clear: changing your mind about a deal is one thing. Gaslighting your potential customers and talking down to them is something else entirely - the interaction was condescending and dismissive of what had been clearly communicated earlier. We ended up walking away, and while we only live two blocks from this place we will go to Beaverton to Parker furniture or up the street to Kitchen Kaboodle as they are both BDI dealers with a much better customer centric approach. Unfortunately, this experience left us with no confidence in the consistency or transparency of the sales process here.

Love everything about this store! The furniture, the design advice and customer service, and Ditzy,…read morethe cutest French bulldog that lives here! The furniture is of high quality and has a designer feel without being over the top. The pieces fit beautifully and comfortably into your space, adding to the personality of the room, reflecting your style without looking like a DWR showroom. Working with Erez was wonderful. I love to decorate and design so have my own ideas; being able to bounce these ideas around with a designer to validate or suggest alternatives was incredibly helpful. Especially since the furniture is an investment, you don't want to make a mistake! White leather lounge chairs are what brought me to EWF Modern. After searching long and hard online, I finally found the chairs I thought would be perfect for a bump out reading nook with fabulous views. No way I would chance buying online without sitting in the chairs, seeing the workmanship, the quality of the leather and materials, and the visual size. Plus, I want to support our local businesses. The chairs are exactly what I had envisioned! While they don't offer delivery on these chairs, for a small fee they will assemble the chairs and I will ask a friend with an SUV to pick them up. I will be ordering soon and am already considering a coffee table and rug! Ditzy, the French bulldog, is adorable! As soon as I saw her, I gave her some love in the form of back scratches and that was all it took to become her BFF. The cherry on top of the EWF experience.

I love this shop. I always leave so inspired by all of the artistic furnishings and lights. William…read moreis amazing and is always so kind to me when I come in. When I buy a home I know who I'll be consulting with on lighting and decor. For now, I come here for amazingly curated gifts and candles...oh and to say hi to William!

William is very knowledgeable about home lighting. We are extremely happy with his professional…read moretalent! Highly recommend.

Gorgeous shop with many colorful, impeccably made garments. Kind and attentive service. It's so…read morerefreshing to have a local dress shop with such a wide variety of sizes. So happy to have this little shop in the neighborhood and will be back again soon!

Loved everything so very feminine. The girls were wonderful to work with and helpful!read more

Beautiful store with helpful employees. The prices range from some reasonable to higher prices than…read moreother competitors' pricing, assuming the other stores are selling authentic pieces of furniture. I'm in the market for an Eames molded plywood chair--if I buy it here, with the current sale, it will be about $400 more than an online store. However, it will be an authentic Eames chair. For me, it's worth the price difference. I could get a knockoff chair for much less, and I appreciate that option. Still Eames is iconic, and I love the style. This store gave me a chance to sit and decide on the chair's comfort for my body--that's vital to my process. I like how the people who work here were well stationed throughout this massive showroom, but gave us space to look, touch, sit and talk. When we needed help, they were immediately responsive, knowledgeable and efficient. Our order was handled quickly and professionally, and all our questions were answered. I likely won't be back for more furniture because of the price point, but when I'm seeking inspiration for post modern design, I will certainly come back again and again.

Very cool items. Very pricey items. We stopped in to purchase a Herman MIller office chair. The…read morefirst visit we were told to wait for the 15% off sale later that month. We waited. The sale started and didn't include the chair options we preferred. The second visit was for the Eames Lounge Chair and Ottoman. We love chair and would have purchased it but I couldn't come to grips with the 5 year warranty. For the price, I expected a lifetime warranty for the manufacturing. There are too many other chairs like this in the market. On our final visit we hit paydirt! We walked in and this angel of a Studio Sales Assistant came to help us, Kiana was great! She spoke with the manager and was able to get us a Veterans discount, which at that point we purchased the Herman Miller office chair. The warranty on these chairs is 12 years, which will carry us until retirement. Kiana was the perfect Studio Sales Assistant. Great customer service!

Curbside pickup is falsely advertised for this location. I bought my item and had it shipped to the…read morestore. I was falsely promised, " Upon arrival, you call or text the store-specific number provided in your confirmation, and an associate will bring the items out to your car ". This was not the case. It has inner city street parking with no dedicated pickup area. I am older. I struggled to walk my heavy items to my car. One of the staff members wheeled the items to the door. She left. I had to struggle to open the door with my heavy awkward boxed item. Ian was very helpful arranging the items for pick up. He was customer service oriented. The showroom was beautiful. Item are priced appropriately for the quality of product. Go to the online store for sales and special deals. Overall I think the focus is on selling but falls short on sales follow through.

CB2 is the modern version of the Crate and Barrel brand. Throughout the store, grays are out, and…read morethis year it's all about tans and beige. Again. The store was very non descript, a sea of creams and tans, with an occasional light sage thrown in. They do have fabric samples for their furniture so you can choose different colors and patters, but it's the neutrals that rule the store, including the art. Personally, I found CB2 void of, well, personality. Other than the fun barware and a pair of rounded swivel chairs, nothing drew me in. Be aware that beds, chairs and couches are definitely lower to the ground, in the 15 and 16" height range, so if you have knee issues, they probably won't work for you.

what a cute store! It's full of wonderful gifts. Pillows, socks, books, mugs, cute little felt…read moreforest animals. Handmade paper, cards, hats and so much more. When you are on NW 23rd be sure to have this on your list of stops. And by the way, I met the owner and she is very nice!

Decided to pop in here while walking on 23rd street. Something about the colors and the eclectic…read moremusic drew us in here to wander around. One of Portland's home decor/gift stores, you'll find a lot of unique crafted concoctions such as their hand-made pillows, socks, baby unis, gift mugs, books, and other interesting collectibles. We bought a couple stickers here to commerorate our time visiting Portland. My girlfriend also bought a children's forest book for her nephew who enjoyed it. He mentioned he wants to visit Portland with us next time and I concur. Worth a visit due to the unique items, cleanliness, and welcoming vibes. Keeping Portland weird, yet interesting!

Got wrong times from person. Came twice…read more Love their spendy, lovely furniture Design services is wonderful and free. I loved it

Believe the bad reviews! We waited 4 months for outdoor…read morefurniture - more than $5,000 - and when it finally arrived the cushions were not the Sunbrella fabric we paid extra for. That was the beginning of chat customer service hell. Note - WestElm does not have email and forces you to use chat. The chat is slow and when I finally got a real person they also had problems, cut me off, and I was back in chat hell. Then chat cut me off and said try again later. The worst part is that based on the many, many bad reviews, WestElm doesn't care if customers have an issue - even if you receive the wrong product.

We stopped by Muji spontaneously while walking around nearby. I was excited to see a location in…read morePDX and was eager to browse around. I will say the store layout was a bit interesting, with some areas that felt more cramped. It was fairly crowded when we went, so I did have to squeeze by people to make my way through the store. I spent some time browsing the clothing section and found several items that caught my eye. The clearance section was a bit disorganized and the sizes were not labeled clearly unfortunately. Customer service at Muji was friendly and adequate. The staff working in the fitting room area were especially helpful. It would've been great to have more fitting rooms available, as the line moved slowly and took up a good chunk of time. You are also limited to bringing in 5 items at a time but you can swap out items as needed. I ended up purchasing multiple tops and a few pants for everyday wear. Unfortunately, I didn't get a chance to browse the homewares section but was pretty satisfied with my clothing purchases and shopping experience. Definitely worth a visit if you're in the area.

Be sure you DONT lose or misplace your receipt or make sure you get a gift receipt if buying a gift…read morefor someone from this place. They will under no circumstances take anything back OR EXCHANGE a size if you don't have a receipt. Even if you have a credit/debit record of the purchase they wont deal with you. Worst customer service ever. They have cool stuff but I will NEVER shop there again.