So surprised to get a hair appointment the same day of calling to make an appointment...Angela did…read morea fantastic job of covering my gray roots and shape up my hair. The atmosphere was quite homey and the ladies were very pleasant. I'm already looking forward to my next appointment!

I came in for highlights and left with significant hair breakage and a salon that refused to take…read moreaccountability. My biggest concern wasn't that the highlights weren't what I asked for. It was the processing. While half of my head was sitting in bleach, Maria stopped my service to wash, blow dry, style, and check out another client before returning to finish my hair. As a result, one side of my hair was exposed to bleach substantially longer than the other. I initially noticed breakage while my hair was being brushed and blow-dried at the salon. After washing my hair at home twice, the damage became even more obvious, with the bleached sections continuing to break off. I contacted Celia after seeing the extent of the damage. Rather than investigating my concerns, I was repeatedly told my hair was only in bleach for 30 minutes. I asked her to review the salon's camera footage to verify the timeline, but she refused and continued insisting my hair was fine despite the ongoing breakage and photographs I provided. I was offered a treatment even though management already knew I live out of state. When I requested a refund instead, I was given multiple conflicting reasons why one could not be issued, including being told that "the bank does not allow refunds." The damage to my hair is upsetting, but the complete lack of accountability, refusal to investigate, and dismissal of my concerns were even worse. If something goes wrong with your service, don't expect management to take your concerns seriously.

I've been going to this salon for over a year, but after this, I'm done and honestly, I shouldn't…read morehave come back in the first place. My first chunky highlight appointment with color was great but expensive at $380, but at least the result justified it. Six months later, I came back for a retouch of the same style and was charged $650. The only explanation? An extra $210 for "additional color." That is completely unreasonable. There was no clear estimate given beforehand, so I was blindsided at checkout. Charging that much for "color bowls" is ridiculous. To their credit, after I raised concerns, they did issue a refund and agreed to honor the original pricing for both that visit and future services of the same kind. Even so, that kind of price jump completely broke my trust. For context, I maintain my color at home for about $10 every six weeks. I understand salon services cost more, but this pricing is excessive and feels dishonest. Despite everything, I still gave them another chance. I asked for a simpler service, just bleaching a few chunks, adding color, and a haircut. My appointment was at 5:00, and I arrived at 5:18, slightly past their 15-minute policy. Instead of making any effort to accommodate me, they immediately refused service. What makes this worse is that my stylist had me booked later in the day specifically for the color portion, so I know I was scheduled well beyond that time. I wasn't asking for the full service anymore. I was asking for less: even just a partial service. That wasn't accommodated at all. They didn't even offer alternatives. I had to ask if a basic haircut was possible, and only then was I told I could either do just the cut or reschedule. At that point, I was so frustrated that neither option felt worth it. There was zero effort to work with me, just a flat refusal from the receptionist. Completely inflexible and unprofessional. Typically receptionists should at LEAST try to negotiate a solution. On top of that, their vivid colors are terrible, they bleed everywhere. Overpriced, poor communication, and awful customer service. They've lost my trust and my business for good.

I have been coming to this salon for a few years, the service is decent. Recently it has become…read moreridiculously difficult to schedule an appointment. I had an appointment on Valentine's day that was cancelled due to my stylist calling out. I understand that things happen, but there was no attempt to work my appointment in, nor was there any restitution offered for my ruined Valentine's day. The next time I came in the owner avoided me, and the stylist appologized for the cancelled appointment. I called this past Wed and needed to move my Saturday appointment to Monday at 10a. I am a busy person and a paying customer. The earliest they could do was 1p. They didn't even seem to care when I said I needed a more flexible salon, they offered to leave a note for the owner. I'll take my business to a salon that respects my time and loyalty.

Amanda is the sweetest Southern Belle, she is a pleasure to visit and get your hair done. I've…read morebeen having her do my hair for years now and have never been disappointed. She also does my daughter's hair so is up on current fashion. I love what she does with my hair which is natually curly and difficult to work with. My daughter's hair is the envy of all her friends. Did I mention she is reasonable too?

I'm extremely happy with Amanda. She's always done a great job with my hair & her prices are very…read morereasonable. I highly recommend her!

I cannot say enough good things about Tic-Tac-Toe Hair Salon in The Colony and Aubrey. Over the…read morepast six months, they have truly been a blessing in my life, not just for beauty but for care and compassion. After I had neck surgery, I was bedridden for nearly two months and physically couldn't lift my arms to brush or wash my hair. I ended up with severe matting on one side of my head and was honestly scared I would have to cut off a large amount of my hair. Lala (Lanira), the owner, spent over 3.5 hours patiently and gently removing a massive mat. She SAVED my hair. I will never forget that kindness or the care she showed me during such a vulnerable time. Since then, she's helped me with protein treatments and hair care to rebuild the thickness and fullness I lost. My hair is finally growing back healthier, and it's because of her expertise and dedication. She truly cares about her clients and their confidence. I've also had my hair braided several times by Beunka, and she is just as wonderful -- sweet, thorough, and incredibly talented. Every style I've gotten has been beautiful and long-lasting. They do everything: extensions, treatments, braiding, and natural hair care. They are especially amazing with Latin warm toned hair hair like mine, along with curly, mixed, and textured hair. They even have barbers in the back for men's cuts and braids. It's a full-service, welcoming salon for everyone. Most importantly, they treat you like family. You don't feel like just another appointment -- you feel cared for. If you're looking for a salon that combines skill, professionalism, and genuine heart, this is the place. I recommend them wholeheartedly.

Love this salon, and absolutely love the atmosphere and services that the ladies provide. Jolie did…read moremy son's twists form Prom and she did NOT disappoint! He's very picky about his hair and who I do it he always got something to say, but when Jolie did it, he was absolutely feeling hisself. He couldn't stop looking in the mirror when we got back in the car. Now we can't afford to go here every week, but for treatments and special occasions when you have to look your absolute best, we will definitely be back! 100%Highly recommend!!!

I had to book a hair appt last minute due to some issues. I hit Yelp to see who I could trust (it's…read morenerve wracking needing a high stakes haircut and going to someone new). Yolanda exceeded expectations. She not only squeezed me in with less than 24 hrs notice even though we'd never met but she was so sweet and cut and colored my hair with expedience and masterful skill. She is such a sweet person, too, and o appreciated her making sure I really did want half a foot cut off my hair The salon is located near downtown Denton but has ample parking and is easy to find. I was offered a drink as soon as I arrived, which is a really nice amenity. I love how my hair turned out! Highly recommend Yolanda and her staff!

I had such an amazing, friendly, personal, humane, and unique experience at this salon with the…read moreowner. Everyone greeted me and it felt like home, which is incredibly hard to find. I'm counting down the days until I can go again. I'm not a super high maintenance girly, so it's taking me a bit, but I look fabulous and I feel great. I chopped all my hair off, btw Thank you, Yolanda!!!

One of the worst haircuts i've ever received. Just did what she wanted and chopped all my hair offread more

Tried a different location but it was a big mistake. I got scalped by a woman, didn't speak much…read moreEnglish. She wacked away as I was saying"scissors please!" With the clippers and in 5 minutes my hair looked like a 10 year old and what's worse, she cut half of my eyebrow away! I'm over 70 and had a nice head of hair, I know, it'll grow back. Stay away from this location. I won't need a haircut until the end of summer! Gave one star since it won't let me say -5 stars!

What a wonderful salon! This was my first time at Voss and I'm so glad I found it. Everyone was so…read morenice and it is beautiful inside. Ceilon was my stylist and gave me a great cut. She taught me so much about my hair and what works best. I will definitely be back.

I was in search for someone to rebirth my pixie cut and boy did I find her. After countless weeks…read moreof searching I was led to Toya Knowles aka "The short hair Guru" she is absolutely amazing. The shop is in Castle Hills and is upscale and everyone there is very professional. Toya took the time to see what style or look I wanted to achieve and then she gave me one of the best precision cuts I've had since I cut my hair off, her shampoo was amazing, the deep conditioner treatment with the hot towel was everything. She really did a great job styling my hair and even gave me tips to keep my style looking great. I can say I will definitely be back, I absolutely loved my hair.

I was recommended by Kendra she is a stylist in Arlington, because of the drive. I am so happy with…read morethis salon it's closer to where I live. Let's start with the shampoo it was Amazing one of the best shampoo I have ever had. Thanks a bunch Miracle. I received the warmest welcome when I walked through the door. I am so on love with my hair it's like a style right out of a magazine. Anetris is an Amazing stylist she worked magic on my head. I know have a local stylist and I love it..