I was close by the neighborhood at a family members house getting ready for the weekend football games and didn't want to cook. This restaurant was close by so I decided to try them out. I ordered my items online to get a better deal. The pizza had good flavor, the dough was thin, but in my opinion if you don't eat it fresh out the box from when you first get it, the crust will be a little tough. The customer service that I received from the young lady was nice and polite. As far as the sanitation goes, it wasn't good. When I went in to wait and add more items to my order. I seen employees not using gloves and no hair nets, especially the employees with long /extra long hair. If this restaurant make small improvements they would be better then what they are now. I recommend others to explore their options if they don't want to get sick from cross contamination. read more

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I went in on a Tuesday July 30th home wood il and there was a older lady and a younger lady. The young lady was named with a k like Kam or something and she had two braids in her head, she has great customer service, made sure my pizza was made just how I wanted it, was patient with me , And I say that to say need more workers like her in Marcos. Thanks again to the Marcos in homewood IL keep up the great work. read more

I had Marco's pizza once many years ago and recalled it being pretty good. So that's the reason I decided to have it again. My sister picked up a medium pie on her way home for about $16. She said it was ready within 15 minutes of her calling in the order. We thought it was just okay. I liken it to a cross between a frozen pizza and pizza that might be served at a dive bar. It was edible and somewhat tasty, but it's not something I'd go out of my way to eat again. read more

Marco's Pizza - Pizza Near Me - Homewood, Illinois

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I placed an online order and upon arriving to the restaurant I noticed my order was wrong. I proceeded to let the front desk staff know and asked if I could get an already made small food item comped for the inconvenience since I was already in a rush. They said no, but they could remake my pizza if I waited. I decided to take my pizza as-is as I was already running late. About an hour later I received a text from 708-554-9937 telling me I need to check myself next time before complaining about my order. They proceeded to text me for an additional 2 hours complaining and harassing me because I told them that my order was wrong. I don't know what kind of business this is, but I've never heard of employees looking up customers numbers and crashing out via text. Do better! read more

Great pizza! We tried it because we happened to see it while passing through and decided to get one to take home! It was gone before getting home!!! Loved it! Went back again a few months later and just as good and quick and great service! read more

I had this delivered for a work event ....everything looked fine and nothing super special . I didn't try any but my colleagues said it tasted pretty standard. read more

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1st time and Exactly what I expected and wanted!! It's quick, fresh, priced great, delicious , and cat approved, plus nice people. Can't go wrong for the price I will definitely be a regular! read more

Marco's Pizza - a cat sniffing a pizza - Pizza Near Me - Homewood, Illinois

Don't wear gloves when making the food ....the girls hairs not tied back or wear hats from Marcos ...Its like a bunch of kids running this store ! Pizza I had was soggy from to much sauce ....Look else where read more

Used to be great. Not so much now. I want to support local businesses but the last 5 or 6 orders have been TERRIBLE and the employees just don't care. If you mention something that is wrong you get attitude. Recently I ordered 1/2 sausage, 1/2 Peperoni cut into squares ( makes it the right size for children) with NO GARLIC SAUCE. What I received was all a sausage and Peperoni cut into slices ( too big for children ) and SOAKED in garlic sauce. The last time I ordered the pizza not only was cut into slices, but we counted 42 slices ! Some slices were 1/2 wide ! Others were 3 times that. When I called to discuss it, I was told "it should taste the same, enjoy it or throw it out , your decision" ! Time to spend my money somewhere else. The picture I included is of the box soaked with the garlic sauce that they claimed they did not put on the pizza. read more

Marco's Pizza - This is the box soaked with garlic sauce that they said they did not put on - Pizza Near Me - Homewood, Illinois

I'm graciously giving them two stars. I was not satisfied with my pizza. It was sitting on a top shelf; I had to point it out to the cashier. It has been several hit or misses with this place. However, I expected consistency. It was a fail. It did not wow my guests. The pizza and wings were barely warm. I placed an order in advance; it was evident that the order was prepared immediately. This means it was sitting for over 45 minutes before my scheduled pickup. Highly disappointed. Who wants to order carry-outs and have to nuke it right after picking up an order? Not me. June 2023 This is an update. Play at your own risk. In my last order, I was given old wings and the pizza dough or the veggies wasn't fresh. It's a waste of time to complete those surveys it is obvious they are not reviewing them. I have consistently supported this restaurant and it's such a hit-and-miss every time. I have decided to find another pizza joint that can provide consistency and care about what they serve their consumers. Think thrice before placing an order from this establishment! read more

the service on the phone is like talking to a toddler whose mad at you because they screwed up. the manager was impatient and unfriendly. I get it's a Friday night but just being condescending as a manager is very unprofessional and sounding annoyed and unfriendly when it was you all who screwed up is also ridiculous. read more

Walked in to order m, say down, and observed the following: 1. Workers (males and females) eating from boxes out in the open 2. Workers not using gloves 3. A working was eating pizza and picking his nose, then grabbed the knife and began cutting a pizza directly out of the oven NEVER AGAIN WILL I WALK INTO THIS PLACE. If this is what I can see, I'm afraid of what I can't see... DISGUSTING! read more

Marco's Pizza - Pizza Near Me - Homewood, Illinois

Yesterday was my first time ever trying this restaurant. I had a free small pizza to use up for my birthday. I got the white sauce pizza with grilled chicken. I enjoyed the crust it reminded me like breadsticks you get from Pizza Hut or something. I also thought the white sauce had a good flavor. This kind of pizza reminds me of dominoes or Pizza Hut, but it was pretty good. read more

Marco's Pizza - White Cheezy Pizza with chicken - Pizza Near Me - Homewood, Illinois

Had Marco's a few days ago and it surprised tf out of me. I'm over here arguing with people saying Pizza Hut is a better commercial chain pizza restaurant than dominos but Marco's surpasses them with ease. Good tasting sauce, cheese don't get all hard when it's cold like dominos and little Caesar and taste like a nice low moisture mozzarella. Crust is slightly better than dominos crust and has less sponginess in the crust. Price was nice it's something you won't regret buying or hesitate buying because there's cheaper pizza but wow again surprise me. By the way I'm just a 21 year old guy who fell in love with pizza and trying what ever pizza I can get my hands on. I can also make pizza so Ik a thing or to just not time experience. read more

Wouldn't recommend. Nobody is clean here. I go to pick up my food and waiting in the lobby area , young guy with hair is digging in his balls and his pants and handling food , then a piece of my chicken fell out when he was sliding it into the box and he touched it with his hands . Like no I'm good no thanks I don't want it . It's all kids in here. The owner needs to call me cause this is unacceptable. I run a business myself for a decade and I have great reviews . This place is nasty and disgusting. People need to watch people as they make their food nowadays read more

The chicken Florentine has taken a major nose dive! It was the only reason I patronized this place. The chicken was missing from the entire pizza the last time I ordered it. It was okay. Today, it's dry and bland. Done. read more

I was a bit nervous to order from here because of the reviews. I decided to try them anyway, & I'm glad I did. It seems as if this place MAY be hit or miss, I'll assume mine was the hit lol my daughter loves pizza so I'll be ordering from here again to determine if it was a fluke haha as for now, this s*** is good as hell read more

Order 5 pizzas waited over an hour to get them, ( they were already ready but the lady never called our name) when I finally got the pizzas only got 4 . read more

I ordered the X/L Sausage Magnifico and opened the box and some of the sausage looked like pepperoni all curled up (very unappetizing). There was very little sausage and there was not much cheese or sauce on it either. I thought that I was getting a great deal but sorry to say I didn't. I'm chalking this up as a lesson learned. I'm not ordering anything from them again. read more

The food makes my family SICK every time we eat there. I saw mice and mice feces and roaches in the store at the same visit! ten bucks more for Aurelio's is worth it for my family. DONE with this place! read more

Service sucks. Been going to the local Marcos since its inception approx 12 yrs. It must have changed hands or went through a massive management changeover. On Monday June 24th at 8:15 PM I Called multiple times never an answer on phone so I went in and ordered in person for a carry out. Noticed phone ringing off the hook not being answered, two teenagers standing around talking while one Manager was running from station to station trying to put out food.Obviously short handed and inexperienced workforce.Was told in person my order would be done in 10 or 11 minutes, the usual time. I prepaid. Waited 18 minutes and asked the manager if it was ready. He couldn't find the order and finally saw it had never been pulled . Then said it would be ready in 6 or 7 minutes. I waited 15 minutes, one pizza was prepared the entire time I was there (32min) and it was discarded. I asked again and saw nothing was even being prepared. So I left and cancelled my order. After 32 minutes, plus crew was not answering phone or producing pizza. This is a very busy establishment putting out many pizzas an hour. I can only speculate a changeover in ownership or management is the cause. It has been exceptional for most of the 12 yrs I frequent. Now I have a charge for the small thin crust pepperoni that I spent 32 minutes in the store and did not receive. Monday nights crew should be fired, I should be reimbursed, an investigation should be done. Unsatisfied ripped off customer read more

First off, I know that we are all having a hard time adjusting to this new way of life. I get it. I just received a door dash delivery from this location and I ordered plain wings. PLAIN WINGS!! The door dash came in a timely fashion, thank you, but with buffalo wings, my family doesn't eat spicy food. I called to see if the problem can be rectified, I spoke to a young lady who transferred me to a manager. The manager, who I didn't get a name got on the phone, without apologizing, mind you, and said, 'look, you have two options, come here, with the 'said wings for an exchange' or go through DoorDash and get your money back!!' I asked how can I get my money back from DoorDash when it was your company's mistake? he said, 'I don't know!' It's not for me to figure it out' WHOO BUDDY!!! See, I didn't ask this guy for all of this lip!! I said, you didn't even apologize, when I first told you my issue, that's how I know you don't care! He then said, we are not going to deliver because you're probably not in our zone anyway!! How do he know that?? Dude!! I know that we are all on edge, but don't make your issue mine!! I will NEVER order from this spot again just because of this poor customer service! ALL I WANTED WAS SOME PLAIN WINGS!! THANG ‍ read more

How can you beat pizza and a movie for under $20? It usually takes us longer to decide on a movie than it takes them to cook the pizza. Also a frequent dinner punch card to get your 10th pizza free. Delivery also available. read more

Marco's Pizza - No wait! - Pizza Near Me - Homewood, Illinois

So this is the second time I've had Marco's in ALL the years I've lived nearby and the first I was in Alabama, go figure. That's why I had to circle back here. I signed up for their rewards program so I got this free 1 topping pizza for my birthday. Cheese and spinach well done. Which I wouldn't specify well done again because every place interprets it different, clearly. However, the pizza sauce is good and the garlic sauce takes it to another level. As far as cheap eats go, and I mean that with thee utmost respect, this is my new go to spot for pizza. read more

We order pizza from here every single Friday for Family pizza night, not only is the food amazing BUT they know us when we come in. I realize we are there weekly but their customer service has always been amazing. One time they didn't cut our pizza into square as asked and they called us before it was delivered and apologized and gave us store credit. Business' that are honest, service oriented and friendly will always get keep me as a loyal customer We highly recommend the thin crust well done with your choice of toppings, it is so good! read more

This is my sons favorite pizza place in Homewood and usually our weekly Friday night dinner choice. Tonight we ordered our usual, large 1/2 cheese 1/2 pepperoni. It was the worst pizza we have had thus far from here. It was undercooked and soaked in grease. See pics below. We were very disappointed. I will say the last time we ordered was actually really good and cooked perfect, so not sure what happened here. Im hoping this was just one of those "bad days" because I know we all have them. I'm willing to give them another chance, but if the product is the same, we may to move on to another spot. read more

Marco's Pizza - Thinly sliced mushy pizza with grease soaked pizza box - Pizza Near Me - Homewood, Illinois

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the pizza and everything is good but they dont read instructions or give you the sauces you pick i dont know how many times i deliver this place and they dont give me my sauce that alone will make me give yall a 1 star rating read the goddamn instructions!!! i want my garlic sauce. read more

Absolutely disgusting service-ordered pizza and wings-pizza was burned--delivery guy refused to deliver to Our door 4th floor and there is an elevator. Then the lazy ass delivery guy asked "do you want to add a tip?" That is insane-he wants a tip for burned pizza btw/which was warm not hot-never again from this joint!! read more

These workers do not wear masks, gloves, etc! They are completely disregarding the fact that this virus is killing people, and obviously have no regard for the public's health. I will never come back here! read more

Eric, the manager, helped my class out with coupons for pizza since we couldn't eat it in school for our pizza party! Always have ordered from here for our parties and will definitely continue now (Whenever the day is that we can have take out in school again)!! read more

The pizza was undercooked AF. It was really doughy. Slimy. The second time in a row it's been like this read more

Marco's Pizza - Pizza Near Me - Homewood, Illinois

I recently visited here and was welcomed by the cashier Amber, she was so nice and took time to help me out. After taking my order she washed her hands and proceeded to make my order, which came out to be very good. I will be coming here again and I'll ask for her again. Thank You Amber for the Great Customer Service. read more

Awesome pizza. We order from here all the time. Loyalty has its perks too, they regularly send excellent coupons. Their crust toppers are better than anyone in the area. read more

I ordered a pizza from marcos the one in homewood location. The pizza taste horrible. The staff are so rude. The lady called there manager as no good customer service. I had to take the pizza back to the store. I wasn't happy with my food. one of the guys that works there was telling me Who are you? Am your customer. I can't just imagine an insult for spending my money. please be carefully with there food. Horrible pizza. no good customer service read more

Wow! The service was absolutely amazing tonight. I didn't get the guy's name ( he took my order around 5 pm tonight) but he deserves a medal! Really great, inexpensive pizza with an OUTSTANDING service! 5 stars! read more

I used to live in the town where the Marco's world head quarters is located. Now I'm not bragging just giving a little insight as to why I choose to give this Marco's a five star review. I've been to quite a few locations in my life and this one lives up to what I've expected of the Marco's brand for many, many years. They get the pizzas done fast and make them delicious each time. I'm always able to convince my wife to get a fresh pizza from Marco's instead of making a frozen. It barely costs more and fresh is always better. This location has really great service. Every employee who greets me seems genuine in wanting to give me great service. It feels good having it close by when I need some food from home. read more

So I'm currently sitting at my kitchen table eating the double chocolate brownies, and wondering why I haven't reviewed Marco's pizza yet! I order from this location all the time! Tonight I ordered the deluxe uno and the brownies, with a 2 liter Sierra Mist. To be honest, I was bummed when the 2 liter wasn't that cold, but this has been the first time it's happened so no biggie. The staff is always professional and upbeat, and the pizza is always amazing. read more

I ordered a large pizza and 8-piece wings. My son picked up the order but I received a call from a male who advised that the wrong order had been given to him and that he should return for the correct order. I called my son who turned around. He called me to report that a rude female took the returned pizza from his hands to give to the correct customer who was in the restaurant. My son told her she should make a new order for that customer but the female told him, "this has nothing to do with you." I called to speak with a manager and a female came on the line. When I asked if she interacted with my son, she said she was not the one who gave him the wrong order but she is the one who corrected it. I told her what my son said and she became defensive, denying the comments. I asked for her name which she reluctantly gave as "Lex". Apparently, my son had already left but he called as he was returning home to let me know that this person named Lex shoved his order in his hands and when he asked for her name, she walked away. He asked the other employees for her name and they refused to tell him. Well, it does not end here. The order was wrong. Green olives instead of green peppers were added and the packs of parmesan cheese and crushed rep peppers were not included. I called again and spoke with the manager, Eric, who offered a $5 credit. I refused and advised that I will reverse the charge with my bank. He, instead, said he would void the order. My son, who has autism, is a regular customer of Marco's but I will advise him to never do business here again. Why would it be acceptable to give a person the wrong order after they arrive to pick up, ask that they take more time to return, speak rudely to that customer, refuse to identify themselves, and on top of that still get the order wrong? read more

So i ordered Marcos from this location to try something new and long story short the pizza is DRY the cheese bread has little to no cheese it's basically just dough with garlic and parm would not recommend just stick to your favorite local pizza place and don't waste your time read more

Great Pizza: Worst customer service ever. I tried to place an order online because they had a deal online and the site was down. So I called and spoke to the manager. I'm trying to understand how you became a manager with no customer service skills and don't know how to speak to people. I told him the situation and he kept saying well I don't know what to tell you and that has nothing to do with us. I will never spend money at Marco's ever again and will be telling everyone about the terrible service. Marco's need to either retrain or hire a new manager. He has a nasty attitude and disposition. read more