Needed some materials for a historic house remodel. Found what we needed & more. Some pieces too…read morelarge to fit our car so they held it for a week so we could come bank with our truck.

What a fun little spot to check out!!…read more A friend and I stopped in this weekend to take a look around. She is planning a project that she would like some reclaimed wood for. As far as wood goes, they have so much to choose from! It's a DIY gold mine! I could see myself using SO MUCH of the cool stuff they have in there. The part I really enjoyed, though, was the upstairs. It was filled with antiques, odds and ends, vintage housewares - just a bunch of really neat stuff! I wish I had more projects for some of the stuff I saw! I definitely recommend stopping by here, even if you don't have any projects in mind. Really awesome stuff, and the staff was super awesome too! We had never been in, so the first person we saw greeted us and told us where we could find everything, depending on what we were looking for. I thought that was really nice.

Counters installed 6 months ago but one small piece was missed. Still waiting. They are slow to…read morerespond to emails and calls. Ready to go get that piece and install it myself. Avoid at all costs. Not reliable.

Do you find yourself running around in Mass confusion when tackling home projects, hectic home…read moreimprovement stores with spotty knowledge? Marling deals with jobbers and they know what the pros like! They seem to have the time and patience to help you make decisions on your choices. A peace of mind for me!

Excellent Customer Service, Roger was very professional and understanding on our building needs. He…read moreknew exactly what products we needed and assisted us with our order. The delivery team was also fantastic. Rick was very accommodating and went out of his way to make sure we had everything we needed. He and John delivered our products in a timely manner. Credit to your company. You have earned loyal customers.

Had a great experience selecting a vanity cabinet and uniquely-sized matching linen closet…read moredoor/frame, plus granite countertop for a bathroom remodel. We were in a bit of a time crunch, and wanting a less common gray stain for color. Meaghan was awesome to help me find a good quality, timely and affordable option. We checked several SE WI cabinet places and she was able to get us a cabinet with all the quality features in 4 weeks -- solidly 2 weeks earlier, at less cost.

Joe at Capital Water Softener in McFarland was super patient & helpful when trouble shooting to get…read moreour softener back up & running. A-1 Customer Service!!!

From the owner: Please Visit Our Web Site for Additional Informationread more

Beautiful products represented in a most friendly, knowledgeable and professional manner…read more Willingness to consult about any special issues. We installed cork flooring in our kitchen and the result is fantastic.

We had them install tile on the ceiling of our shower which came with a $500 "upcharge." When we…read morepointed out how poorly it was done they offered to fix it, which couldn't be accomplished without tearing it down and starting over. The entire project was to take 4 weeks and they were here for almost 5 months and just wanted to wrap things up. They also installed the tile in our back entry butting up to the wood floors, we told them how the door was going to be installed and the tile/wood was still installed incorrectly with the seam of the two showing when you close the door. The final straw was we needed to have 3 - 12x24 tiles replaced in our shower from an issue with our plumber, the quote from Melissa was $1200. When asked about the price we received the response, "Based on our experience in working insurance claim projects, what we have bid is easily within the bounds of what would be covered, so the plumber should have no problems with the claim." The $1200 was just for the removal/replacement of the 3 tiles and didn't include the tile that was needed. At that point we called it quits. The photos attached are of showers that have never been used, this is the final product.

Great small town feel with knowledgeable staff. Prices are competitive with the big box stores…read morewithout the 20 year olds hiding behind boxes when you have a question.

From the owner: Top Notch Building Supply is located in Northern Illinois, between Rockford and Freeport, with a…read morefull service lumberyard that is focused on customer service. Our sales staff has an average of 20 years of industry experience. We work closely with home owners and contractors alike to get the project done right.

A simple door order turned into 6 months of unreturned phone calls, excuses, lies and blaming…read moreeveryone else but themselves. They fired the first guy we dealt with, and everyone else we talked to thereafter was just as incompetent, but with less personality. I understand delays but nobody there had the time to call or update us whenever there was an unexpected delay (which happend 3 times I think, I lost track). The doors sat in their warehouse for a good month after coming in, then after I called to see what was going on we waited another 6 weeks while they figured out how to paint them. Week 7, I heard nothing, so I called again: "Our trucks were 'down', it will be another 1, maybe 2 weeks before they can be painted", so I called on week 3 after hearing nothing, again, and they were finally done! The only person worth receiving the money I spent on the doors is the delivery guy, Bobby, who showed up unexpectidly because Harvey couldn't be bothered with confirming a delivery time. Not only did Bobby wait until I returned home from dropping my kids off at school, but he delivered the doors in the rain. Shout out to Bobby; give that guy a raise. Best part: we had to calculate the correct amount for the paint and paint labor refund for them. They couldn't even figure that out- I'm sure they'll blame that on the guy they fired though like everything else.

I own a house in the Madison area and I had a window crack recently. The window repair companies I…read morecalled said I needed to know the brand of the windows before they could move forward. I found that WBS supplied the materials to build this house and contacted them. Leroy at WBS went above and beyond to help me figure this out. He gathered my information and he stayed in touch with me throughout the lengthy process to get in touch with the rep etc. He even called to let me know that he was on it even though we might be waiting a while. He was always polite and answered all my questions which I appreciated as someone going through this for the first time. If this is how they treat people who don't do direct business with them, then they must take care of of their customers even better.