I came here for a massage about two years ago and it was amazing. Since then, I've tried several…read moremassage places around Pasadena and the SGV, but none compared. I finally came back to HM Warm Spa today and was reminded exactly why -- they're the best. I'll only be coming here from now on. My masseuse was Candy, and my mom had Denise -- both 10/10. Thank you to Amy up front for making the whole experience great too!

I can't believe this place has so many five-star reviews. My experience was very disappointing and…read moremade me question the quality of the massages they provide. I'm not sure if it was just the therapist I had or if this is the standard for everyone. The massage table didn't even have a cover sheet, the massage oil was not good quality, there was no relaxing music, and the room was very small. Instead of feeling relaxed, I felt uncomfortable the entire time. Unfortunately, the massage itself was not good, and I left feeling like it was a waste of time and money. I won't be coming back, and I can't recommend this place based on my experience.

All I can say is, OMG! My friend surprised me with the gift…read more of a massage after a rather stressful work day, as well as that I cycle to work every work day AND I work out and haven't had a professional massage in years. I was very achy and sore before going here. First of all: Very relaxing setting. I don't know the massage therapists name, but he did such a tremendous job getting all the soreness out of my muscles. When I left the place I felt like a brand new person! I'm sure I'll sleep like a baby tonight and in the future I'm going to have to keep going to this place. I you need a great massage this place really is the way to go. Best one I ever had in my entire life. I highly recommend this spa.

The people here are so kind and respectful I feel very safe. The prices are very reasonable and I…read morealways leave feeling relaxed. Since moving to Pasadena this has become my favorite place to get a massage! I would definitely recommend this place

I've been to a lot of massage places. Some ghetto. Some luxurious. But rarely do I actually enjoy…read morethe massage. Until now. My sister introduced me to this place but several of my colleagues have also recommended Beautiful Day. I have fallen in love! An hour massage here is like HEAVEN! From the moment you walk in, Dustin or Jason will happily greet you, have you fill out a quick form to circle all the spots you want focus on, and then they walk you to your massage location. I've had two different gals massage me and both are exceptional! I have zero complaints! Pressure was amazing, pacing was great, technique was perfect. I just love it. I took my mom today and she usually is like "meh" after a massage but after coming here, she could not stop praising them! It helped her sciatica so much! She said all the tension in her leg and head were gone! It's a small place but it's so clean, so welcoming, and so professional! The only thing I will mention is you need to leave early so you don't get caught up in Pasadena traffic. There is a parking structure nearby that has dedicated spots for Beautiful Day and it's like a 2-minute walk. I will be taking my mom and sister back here often. Thank you, guys!

I want to address an issue regarding my appointment last June 23, which I inadvertently…read moredouble-booked and failed to cancel. This was an honest mistake on my part. The front desk staff were understanding and indicated they would let it slide, which I appreciated, as I have not visited your establishment in quite some time. However, I recently noticed an additional $20 charge on my credit card for the double booking. While policies are in place, this is excessive given the circumstances. I'm willing to accept the charge, but I must express my disagreement. I am never going back to your business. To be clear, I was a generous tipper for your staff during my visit, yet that seems to have had no bearing on my overall experience. This has led me to reconsider my loyalty to your business. Numerous alternatives offer similar services, and their customer service is worth considering. You may have lost a long-term customer due to this incident. I hope you take this feedback seriously. Is your business really that desperate for $20?

I treated my wife to a head spa on Mother's day and then my brother treated me to one for my…read morebirthday. Reservations can be made online and easy to navigate. There is parking on the street on the curb in front of the storefront. It is only a couple of bucks. My first experience with a head spa was in Japan. The experiences were very similar. You are given a silk kimono to wear. After sitting down, you get a full visual of your hair and scalp. Whoever is helping you that day will give you a breakdown of what was seen and what will be done to treat your hair/scalp. The massage and washing of your head/hair is very therapeutic and relaxing. After your session, you revisit your hair/scalp and you can see the changes from a 60 minute treatment. You are also given a cup of yummy tea and a snack if you'd like. Overall, my experience was great. They make an emphasis on feeling relaxed and rejuvenated and i definitely felt that way after. I will definitely be back and recommend it.

I came to Head Spa EN with a long-awaited gift card from my husband, who had raved about this…read moreplace, and had an appointment in the books for midday on a weekend. I've had a Japanese head massage/scalp eval at a different location (different folks completely), and loved it, so I had very high expectations here. All in all - this 60 min experience was a glorified hair wash. Maaaaybe about 20 min in the middle was a really wonderful scalp massage, but it was pretty much just A TON of rinsing out my hair. Back and forth, a shampoo, steaming, rinse with this and that, then rinse rinse rinse rinse. The massage was so nice - and brief in the scheme of things - and then more shampoo (or treatment or something) and rinse rinse rinse. Then rinse rinse rinse rinse with a different technique. My hair is long, not absurdly long, and on the thicker side; I don't know if this was too much? A small thing that also would've been nice is being told what each item or step was; there was an awkward several minute pause in which my hair was "steaming" and I wasn't sure why nothing was going on and had to ask. I had told my masseuse specifically as well that I had a neck spasm, asking if she would work on my neck at all; wasn't sure if that was part of the scalp massage. She said yes and I got a few pats on the traps during the massage. What bothered me the most though, was the somewhat rapid jerking of my head off the bowl for different elements of the shampooing and rinsing - this did NOT help my neck. All in all - on their website on the front page it says "About our spa: deep scalp & neck myofascial release". I just don't feel like this accurately reflects what went on in 60-70% of my hour-long massage, which was, again, a fairly well-marketed hair wash/rinse. With that description - and price ($160 for an hour) - I want a head, scalp, and neck massage, not a hair wash. The studio is very clean and well-kept, with pleasant decor and music.

Worst massage experience I've ever had…read more Before the massage even started, the lady asked for payment $60 for an hour FULL BODY MASSAGE and a TIP upfront. I told her I would tip after the service instead. Right away, the experience went downhill. She told me to lay on my stomach and spent the first 15 minutes just lightly rubbing my back with almost no pressure at all. When I asked her to go harder, she suddenly became too rough and actually hurt me. I got so uncomfortable that I let out a huge sigh. I checked the clock and realized she had only been rubbing my back the entire time. Then she suddenly said another lady would take over. The second lady did better, but she also focused only on my back. My chest was starting to hurt from laying in the same position for so long, so I asked if they were going to massage my head, legs, and arms too since I paid for a FULL BODY massage M. I don't think she understood me because she only massaged my feet for a few minutes and then said, "That's it. Done." The timing was also misleading. They started touching me around 9:05 PM and finished at 9:55 PM !! not even a full hour. I was so frustrated that I just walked out. Then the first lady literally ran after me asking for a tip. I didn't even turn around. Absolutely the worst 55 minutes of my massage experience. I wish I could give a 0 star!

Good Massage .. But I Left With Bed Bug Bites !! I Didn't Notice Until I Got Home , I Hope I…read moreDidn't Transfer Any Home .

Just the right amount of pressure and precision to relieve the knots and tension. Very satisfied…read more Cleanliness and service was excellent.

** Came for myofascial release. Happy to find another place in the area that does myofascial. It is…read morenot a relaxing massage in case anyone is looking for that instead. Arrived about 20 minutes early and figured I could sit inside and wait. But they let me use the compression boots for a bit. Sat back and relaxed in a recliner chair while I waited for my appointment. Came here for a full body and glad I did it because I hold a lot of tension in my body from working out and stress. The person who worked on me (sorry I forgot his name!) really took care of me. There was some focus on certain areas but still did the full body, even including my feet. Overall, really good experience and already booked for my next appointment!

Jenny was GREAT! Everyone was so nice and friendly. Can't wait to come back!…read moreI did the combo. Pricing was great and the care and attention to detail was so good. Very peaceful environment and music too

I knew I shouldve left when I got there and it was empty inside. I knew i should've left when the…read morefootbath water was tepid. I really knew i shouldve left when the receptionist became the masseuse. Worst massage of my life. I legitimately feel like she was trying to hurt me. Shouldve left when I had the chance. Dont make the same mistake I did. Dont go here.

This place is so nice! It feels like an actual doctor's office and everything is so clean and…read moreprofessional. I bought the monthly membership the premium one that gives me 80 minute massages or facials. And the best part is, I can use my HSA! I did their January special and I literally did not know how to process it. I sat in my car for five minutes, snot running down my nose, and brain in a fog just thinking like omg what was that?! Ruimin was amazing. I believe I got a lymphatic combo massage and it was insane. Apparently snot and congestion are a good sign of a proper lymphatic massage. I also went to Winnie for my second combo massage and she was great too! I am looking forward to what I will get next!

This is one of the best hidden secret spots in Pasadena! Located in the strip mall across from…read moreHuntington Hospital with easy parking, this little gem of a location offers a variety of spa treatments. Ask for Maya (the owner) for your signature facial and you'll leave looking younger, plumper and hydrated. They use top-of-the-line products and techniques. I've been going for years and it's always a great experience. So relaxing! They also offer massage therapy and acupuncture, which are also highly recommended. Stop by, book your appointment until Maya I sent you. Enjoy