It's pretty good. The blackened fish tacos are good. The blackened salmon is good. The baked white fish dishes are very mediocre. The service is good enough. read more

We came here on a weekend night and were quickly seated after being greeted by the host. The restaurant is decent sized and well decorated, and overall incredibly clean in appearance. The bar area is really nice and the shellfish on display definitely adds apparent value to the entire experience. I noticed some table near us received bread at the start of their meal, and considering it wasn't an appetizer option, I was surprised that we weren't offered any. When we ordered, we ordered the calamari appetizer which was delicious, I highly recommend it. The spicy and sweet combination of the sauce was perfect, and the fried jalapeño slices definitely hit the spot for us. We also ordered the clam chowder, angry pasta, and jumbo stuffed shrimp (pictures attached). The clam chowder had very large pieces of clam in it, and was well seasoned. The angry pasta had great spice and was overall quite good, the stuffed shrimp left something to be desired however. There was way too much stuffing for the shrimp, and the stuffing was on the bland side. It honestly tasted almost the same as the mashed potatoes. The amount of stuffing plus the massive pile of mashed potatoes made the entire dish on the heavy and bland side. I wouldn't say the dish was bad, just far from amazing. Our service was decent. Considering how empty the restaurant was when we got there, the service was on the slow side. We waited quite a while to order our food and then even longer to pay at the end of the meal. Our server was polite however, so I won't be overly critical. The food prices were acceptable for fresh seafood standards in the area. I'd definitely return here. I'd order something else, but I'd definitely return. read more

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Our event was a small, college graduation dinner for 11. We had never been here but chose it because it was close to the hotel where we would be staying. We were VERY pleased with the service and the food! We were seated in the side room where we had room to move around and feel comfortable talking, laughing, and taking photos. Oysters and shrimp cocktails were tasty. The crab poppers were the hit of the evening! So good! The margaritas were great! Between all of us the many different meals were very delicious! I had the haddock florentine. Hubby had the big lobster. People had clam chowder and shrimp scampi. We could not have been more pleased with our successful celebratory dinner! There were no complains from anyone, in fact, days later we were all craving those crab poppers! We will return, and thank you again for helping us pull off a wonderful family event! read more

Two words: High Quality. Coming from Boston, I've been here at least 5 times this past year and never disappointed. I always start with a dozen oysters because that's what I crave every single time. They're the perfect combination of sweet and briny. I like to add lemon, cocktail, horseradish, and Tabasco for the full experience. For entrees, I try to have something different each time. For my most recent visit, I got the shellfish pasta. The portion was massive. It was loaded with mussels, shrimp, and clams. The creamy scampi sauce was so good I almost drank the entire bowl! Over the summer, I had the surf and turf and the sirloin tips blew me away. The medium rare was perfect as I felt like I was eating at a fancy steakhouse. The fried seafood platter was top notch as well with a generous amount of whole belly clams. I've had my fair share of fried platters up and down the shores of MA, and I can say that this might be my favorite. If you come here, expect to have the best seafood possible at a reasonable price. Masse's is truly a hidden gem in western MA. You can't find a restaurant like this where I'm from! read more

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Had a fantastic meal with great service, to be honest. At the end of the meal I gave my server a Vanilla Prepaid Mastercard; my birthday was yesterday and it was a gift from my family. I was happy to be able to take my son out to lunch with it, but the server refused to accept it. She said they don't take them. I don't know what the deal is, and I'm so relieved to be able to cover the bill with my debit card, but this policy might put someone in an uncomfortable situation someday. read more

Had a nice dinner here on a Tuesday night while working at nearby Westover ARB. Restaurant came recommended from many locals. Found the place to be cozy, inviting, and just enough upscale to set a sincere ambiance without feeling stuffy or making us feel underdressed (jeans/polo) The large menu was easy to navigate as we were both in the mood for seafood. I settled on the angry pasta while my colleague chose a salad with shrimp and a cup of the Lobster Bisque. The lobster bisque was rich and creamy with a wonderful flavor. I wasn't offered a taste so I'm taking my coworkers word for it here. Her salad looked great with 8 large Shrimp layered on top. My angry pasta was delicious, with a nice hint of spice, but far from angry. This is a dish that I will most certainly try to recreate at home. The slightly creamy red sauce had the requisite pepper oil sheen. I personally would have preferred either slices of garlic, mushrooms, or olives to accompany the grape tomatoes and Parsley. The sausage and seafood was in a good ratio and the portion excellent! Recommend this restaurant to anyone looking for a nice meal in the area. Recommend that the restaurant add a couple more local (MA) craft brews for travelers that stumble in here. The one they had on tap was good, but would have enjoyed sampling some others! read more

For lunch I had the most delicious salad I think I have ever eaten. Superstar sever Jen brought me an apple pecan salad with grilled salmon. What a combination!. Maple cider vinaigrette brought the entire dish of spinach, apples, feta, walnuts and feta cheese together. FANTASTIC. Love going there. Nancy and Jen are always wonderful, but this dish will make me want to return sooner. Can't wait. read more

We decided to come to Masses after seeing the commercial for their restaurant and craving seafood. We came on a weekday around lunch. Seated promptly and given water with lemon. Nice. Then we waited a bit for our waiter. No problem. Waiter finally arrives and says "What can I get you guys?" Well hello and your name is? How can you be a waitress and not introduce yourself? Did you just start and you are completely new at this? Mediocre service. Although she was very bubbly with another table probably we were not up to par with them. On top of all this our car was hit in the parking lot. Fine. It was not their fault. I went back to speak to host to see if they had surveillance cameras. He was so fake on his apology. Since the beginning we arrived he was fake and giving us the side eye like we didn't belong. Keep your crappy restaurant and continue giving mediocre service and food. read more

First time experience. Ordered crab cake appetizer and it was burnt. Wife ordered scallops and had to pay extra for having them pan seared (the way they are supposed to be prepared). Food was bland and underwhelming. My son's meal of chicken fingers and fries was cold. Military family. Never going back. On positive note,.the.waitress was nice...just didn't understand that the real world doesn't deep fry scallops.. Sad and we felt they didn't care about the quality of their product. Funny. Westover had an annual training with hundreds of soldiers and this place was empty. read more

Release the houndsI, have I seen mullets and tank tops mixed with better dressed folks. Start the banjo playing. Some older lady reaching up under her blouse to readjust her bra. My god, it seems like interbreeding versus classier folk. I had the lobster special, was very good but the server was nowhere to be found when I needed a steak knife and a lemon to cut my lobster, yes, I use utensils. Mom had the fried fish special. Service was SLOWWWWW. Line was forming when we left but food was good. HELLO, can you lose the plastic dishes and soup bowls, what am I in a school cafeteria? The clam chowder was yuck. If you are a seafoood market I'm going to expect top notch clam chowder, not something less than canned. read more

We typically go with fish when we are at Masse's but for lunch today, we decided to go for salads. Let me tell you they were lite, delicious, and satisfying. Glad to support local business. read more

I feel these place is overlooked on yelp. SO GOOD! We went in late night on Saturday so it was a bit quite when we arrived - everyone from the host, bussers, bartender and especially our server were extremely friendly and welcoming! I know how frustrating it can be when you're getting ready to close and costumers walk through the door. The menu is very extensive and so many options to please any palate! We had such a hard time choosing an app and our server was very helpful with her suggestions on what to pick! We went with the drunken little necks - amazing! They also have gluten free pastas for their pasta dishes - so many side options and they have no issues with making substitutes - the truffle fries are not to be missed! We only spent $65 including a generous 23% tip - and we got so much food and wished we had had room for dessert as the menu was very enticing! They also have a fresh fish market on the other half of building. The whole place is clean and well decorated. Family friendly, casual dining. Any restaurant can be hit or miss - if you have an issue with your order SPEAK UP! Don't write a crappy review when something is fixable! We will return again soon! read more

I was disappointed today. The lobster bisque was thick and tasted like flour! I had the fish cakes, which in Massachusetts are usually stellar! These were Not Stellar. They contained so much mashed potato that they tasted like potato cakes. I told them they should charge more and add more fish! The cook was informed and she advised their long time recipe is 50 percent potato mixed with 50 percent cod. Unless you want a Potato meal versus fish meal, do not order them. From my point of view they were 20 percent fish and 80 percent potatoes. I think someone slipped up in the kitchen! What a shame. New England fish cakes are usually delicious! Skip the fish cakes until they actually put more fish in them! read more

Masse's American Bistro - Fish cakes loaded with mostly mashed potato! - Seafood Near Me - Chicopee, Massachusetts

Went in yesterday with my parents for some Happy Hour apps (oysters and shrimp). We sat at the bar. The bartender was fantastic, his name was Brandon. The manager on duty (sorry I didn't catch her name) was also amazing. In addition to the great Wellfleet Oysters, I ordered scallops wrapped in bacon. They were OUTSTANDING! The maple syrup is a great touch! The food and the service were top notch. We will be back! read more

The Mac and cheese was awesome, the staff went above and beyond. Kid friendly as well. Fair prices too.

Fast and friendly service, tasty food. Four of us stopped in on a Friday night and were seated immediately, which was a pleasant surprise. We all had the same thing - a cup of clam chowder and the 1 piece fish and chips plate. Our server was very attentive and efficient, she brought fresh iced teas without us having to ask. She was very patient and understanding with my elderly parents, they are both hard of hearing and I've seen many younger servers become impatient when asked to repeat things. The chowder arrived quickly, it was hot, creamy, and full of clams. My parents (who had moved out of New England 20 yrs ago) were raving about how delicious the chowder tasted. The fish and chips were brought out as soon as we finished the chowder. There was a big piece of breaded and fried haddock, hand cut fries, and cole slaw. Ketchup and tartar sauce was included. I'm glad we got the 1 piece dinner, it was plenty. The fish was delicious, tender, white, moist and flaky - just what you'd expect in a fish and chip plate. The cole slaw was good, but not exceptional, and the fries were good, but again not extraordinary. I prefer steak fries with my F & C, hot and crispy outside, tender inside - this is why I gave 4 instead of 5 stars. The price was really great - $5 for the chowder and $8 for the fish and chips. The total bill for 4 adults was about $60. Not much more than you'd pay at Wendy's! Masse's has done a great job remodeling the restaurant, with a very upscale and sophisticated dining area and bar, a separate room for meetings/parties. We are going back today for the Twin Lobster special - $24. Will review later. read more

Worst Dining Experience of our lives!!!! Dried out lobster and Shrimp Scampi but if you like Rubber go for it!!! Ran out of steak tips but they magically came up with them a half hour later!!! If you like dried out stuffed shrimp this is your place and not to worry they'll not offer you a side if drawn butter! Service was terrible but we were able to stare at our warm dinner rolls with no silverware for 20 mins to finally bite into ice cold ones. Overall if you want a romantic dinner for two you can have it here and scream at each other as the noise level is like your at a co cert for the low price if $90 wasted cash! Enjoy yourselves before you go as you won't here! read more

This restaurant has fantastic, fresh fish and other sea foods. The service was stellar and everything was very clean and fresh. Today we got fish and chips, fried scallops, and fried calamari. I highly suggest coming here for the sea food. Well enjoyed! read more

The last time I was in this place, it smelled like it hadn't been clean in a while. And when we ordered outrr fish, it showed up al by itself on a plate. I don't know if someone was in training, but it was supposed to have some kind of side. The price is a little high as well. I plan on going back to see if it was an off day, or maybe and off service person. read more

We stopped in for lunch with a party of 12 after being turned away by a nearby diner. We covered the menu with tasty fried chicken, pasta and lobster dishes ordered. All special requests were taken care of properly by the kitchen and our OUTSTANDING waitress, Katie. All agreed that it was good food at a good price with great service. read more

We've been to Masse's once before and were left quite underwhelmed. After two years and the occasional recommendation from friends, we decided to give it another shot. We arrived around 1pm on a Sunday afternoon, and were seated by the bartender within a minute or so of arrival. Our server greeted us rather promptly to offer us water, however, he did so with an arm full of dirty dishes. After water was delivered to us, we ordered an appetizer and drinks. While we waited, we watched the melee at Masse's. Our server was the only one on, and he juggled eight tables at once. One couple got up and left, the gentleman behind us tried to retrieve his own drink from the bar, and we watched our server tell a party that they could not sit at a table because he didn't have time to bus it. He was busy, and I get it. I also envy him, because exactly what he wants is to be that busy. Shame on management for keeping the wrong servers happy, and empowering them to provide crappy service in order to stack their wallets. After we received our drinks, we knew that we each wanted to order lobster bisque and entrees. Having already ordered our appetizer, we asked that the soup be delivered after the appetizer, but before our entree, as is standard in any multi-course restaurant. Our server told us that with everything that he had going on, he couldn't guarantee when our soups would come out. The attitude presented prioritized server over guest, and this was very much off-putting. Luckily, our soup did come out in a timely manner (after our stuffed mushrooms, which were delightful). We both enjoyed our bisques, and were presented with our entrees: I had ordered fried clam strips, and my boyfriend ordered some sort of chicken sandwich. When he lifted the sandwich to take a bite, we noticed a hair coming from the end of the chicken. We are both veterans of the restaurant industry. Over our combined 30+ years, we have seen our share of hairs and foreign objects in food. It happens. We have also seen strings of meat pull apart in such a way that it presents as hair, and deliberated about this fact a bit before ultimately deciding that this particular piece was a bit too long and curly, and presenting the sandwich to our server. The server looked at it, apologized, and took it away. After a couple of minutes, the bartender surfaced with this very same sandwich, explaining that what looks like a hair, is simply just a fiber from the meat. Although we are aware of this sort of phenomenon, we felt that our complaint about this sandwich should have indicated that we were unsure enough to be uncomfortable eating it. Really, it is incomprehensible that the person in charge that afternoon thought that we would be any more likely to eat this very sandwich after it had been away from the table for five minutes, doing nothing other than getting cold and holding up our meal. Upon refusing to take the sandwich back, he offered to remake it for us, which was partially appropriate (the right answer would have been to approach us without an old sandwich, apologize, and let us know that there's already one on the grill, but I digress), but we tried to make it clear that we were all set with it at that point. Instead, he convinced us to take it to go. Again, this may have been a nice alternative, however, it was so poorly executed that we were left even more upset. Waiting for the remade sandwich held us captive for over twenty minutes, and when we were awkwardly presented with the bill, we were shocked to see that there had been no sort of compensation for the time or frustration. This is, however, the second time in as many visits that we've been forced to cook our own meals at home (or let them rot in the fridge, which was closer to the case this time around), so maybe we should've known. At one point after our table visit from the bartender, our server made a comment to the point that they wanted us to know that hygiene is taken seriously in their restaurant. Although this is crucial and I don't want to make light of its importance, I think that the FOH staff at Masse's this weekend missed the mark: it wasn't about the hair. It was about a complaint that was mishandled, and an opportunity for recovery that was beyond lost. We had a messy experience, top-to-bottom, which was significantly exacerbated by an issue that was far from resolved. Management was clearly missing from the equation and is evident everywhere, from the do-as-I-please server attitude to the lack of support staff. Salt shakers probably hadn't been filled in three months, and, most importantly, there is an inability to adequately deal with the issues that are bound to arise in a restaurant, thanks to the visible lack of management. We wanted to like this place. Unfortunately, it seems a bit as if we are more invested in liking it than ownership is in providing a decent guest experience. We won't be back. read more

Recently visited 2 weeks in a row on Wednesdays. I purchased the "Twin Lobster" special both times and as good as the first visit was, the second visit was even better. The second visit I requested female lobsters and bingo I got what I requested. The server, "Nancy", was right on target though-out both visits. The alcohol drinks were made to perfection. I went there with my significant other. Both of us raved about the food, the drink and the service to each other as we headed home. This restaurant, "Masse's", is on our list of great food, drink and great service. We will visit Masse's in Chicopee when ever we are in town and want some great food, drink and service. Thank you all and a special thanks to Nancy, our server. read more

Stay away from the stuffed mushrooms. Not sure what the crabmeat stuffing actually was but it was mushy and stuck to the roof of my mouth. Fish and chips was good not so much the coleslaw. The "Greek" salad is a tossed salad with some feta. Second attempt to like it here. Just not happening!! read more

The food was awful. Bland, no taste. I added salt and Pepper still wasn't eatable. We sent our food back. The new dish still needed salt and pepper. Don't waste your money read more

Usually I enjoy going to Masse's for the raw bar. Amazing oysters and staff . So today I decided to order some lunch. Now I am an avid seafood eater I understand the cost. But much to my dismay I don't know that I'll be ordering Again. I paid $28 for 8 clams and a handful of fries. For the price I paid I expected a larger portion for sure. Like I said they were at market price but I have paid less for equally as fresh, with a much larger portion from several restaurants.. I hope that I don't sound petty and cheap because I am willing to pay for Seafood. I just expect an appropriate Portion . My advice when ordering takeout from Masse's ask what the market prices are and the portion received don't be left hungry,and over paid. like I was today. read more

Went there at 12pm on a Saturday and stood at the door for 3 minutes waiting for the staff to notice and sit me. They were too busy eating behind the bar then notice their 2nd customer of the day. Ordered lobster bisque and it was overly thick and just tasted of cream not lobster. Getting my fish tacos was slow even though there were 3 other people in the restaurant. The tacos had this spicy sauce glopped all over it and you couldn't taste anything other than the sauce. The fish under the mountain of sauce was actually good. The waiter was great and gave me a discount for the sad fate of the tacos. Take you business elsewhere. read more

During my travel we came here with a big group of my business associates for dinner and drinks! We started of with some drinks, people at my table got some IPA, I had a bad cold so got myself a 7 on 7 and we also ordered the OMG dip for the table. I really liked the OMG dip, it was buffalo chicken and cheese dip with potato chips. For entree couple of people at the table got the Fish tacos and I got the Haddock. Overall it was not great, i felt like the haddock would have tasted better if it was blackened. We also got some mac and cheese for the table, assuming that mac and cheese would be thicker, but it was kinda soupy and did not give a sharp flavor. It was not bad but it was not the best! Then I finished with some Crème brûlée. Overall it was an ok place, would not have been my first choice if not for the business dinner event. read more

Had Dinner here this past week for our first time ever. We were looking forward to going here based on other friend's who recommended that we go here. Well, here it goes. Nice big parking lot on the main road, you cannot miss this place. One of the male patrons hanging around outside in the parking lot very close to the front door made an odd comment about our nice newer vehicle and that he would like to own it. Either he had too much to drink or he was a head case. You don't tell total strangers odd things about their vehicle. That can only lead to potential problems and trouble for them possibly and/or the business establishment. Throw these bums out of there and be sure as to who you admit to dine in your food establishment and don't allow Riff Raff to hang around outside of the front door. For the most part, most of the patrons were over the age of 60 and stated that they had been dining here for decades. A faithful following of an older crowd, which no doubt has contributed to and assisted this food establishment stay in business for quite some time now. We too are older and have our favorite places to dine that we have been dining at for 40+ years. Some of them, even at 50+ years of dining. This location does also have a nice seafood market next door connected to the restaurant, which does have a decent collection of fresh fish like Scrod for purchase along with some other things. They also have some hard to get items that are frozen, like Crawfish, Shrimp, Alaskan King Crab Legs, etc., etc. If you are partial about where your seafood originates like outside of the USA from other countries, those imported items will most likely not be to your preference and they are frozen due to being shipped from far distances. The staff here was very nice, pleasant and checked up on us a few times before, during and after our meal, which we appreciated. The Bowl of Lobster Bisque for $7 was a bit bland and too thick, it lacked flavor. There was a decent amount of Lobster in it. The Bread Rolls were heated up, but, they tasted a day old and stale, not impressed with them. The Fried Fish and Chips French Fries were pretty good and a decent portion size at $14 for 2 very good sized fillets. The Lobster was 1.25 pounds in weight for $28, a bit much, probably should have been in the $23 to $25 range and did not included any side items. Please people, really? Cole Slaw, Potatoes and/or a Salad would be an appropriate addition. The Bacon Rose Potatoes did not have much of a flavor at $4. No dessert ordered here on this visit. Final Bill with Tax and Tip and drinks ran about $70+. Meal should have been a bit better quality and about $6 to $8 less for appropriate pricing based on location, portion size and atmosphere. This restaurant establishment has been here for probably about 40+ years or so according to the Staff. That is great. But, the food was not great. It needs a bit of improvement to get to the point where it should be. We hope that they can make some corrections as noted above so that they can be on point and on par and going in the right direction as needed. Overall, the Management and/or Cooking Staff should update some of the dishes served and/or serve food that is updated, fresh, neat and clean based on modern dining establishments. They are a bit weak in some basic areas and need some improvement. read more

This was my second visit to the restaurant. Food was excellent. I had the Cod Sandwich and a side of Truffle Fries (not part of the meal). The cod was cooked perfectly. The slaw in the sandwich had a nice kick. But the side of slaw was just your standard slaw. Nothing to write home about. The staff was friendly but our waitress was a little laxed on getting us settings and asking if we needed a drink refill. All in all quiet atmosphere and great food. read more

Very nice and fresh seafood. Refreshing, my belly is tight and feeling good. My wife ordered the King Crab and I had the Wednesday special Twin Lobsters with fries and slaw for $24. You can't beat that read more

First time ever trying this great place. My friend wanted meat and I'm a vegetarian. Started with fried Brussel sprouts, they were amazing ( I could have stopped there, were so many)I ordered broccoli alfredo with the chicken in a take out container for my cats. My friend wanted and lobster something, but it was not as he thought so he ordered chicken parm instead and was happy. Katie was our waitress and was outstanding !! For desert we shared a slice of cheesecake. One of us wanted chocolate the other strawberries, Katie hooked us up with a great compromise. Pretty place, nice atmosphere, reasonable prices,great service!! read more

Masse's American Bistro - Seafood Near Me - Chicopee, Massachusetts

Let me start by saying that we have been to this restaurant several times and always found the food to be very good. Tonight was a total disaster! Arrived at 6:00 and was told it would be a 5-10 minute wait. We waited 10 minutes and were brought into the dining room only to find that it was at best half full. Our waitress told us they were short handed only having 2 servers on. We ordered our food, when our server brought out the appetizer we had no silverware and no plates. Then came the entrees, I ordered the seafood risotto. It was very bland and the risotto was under cooked. Mine meal was considered good compared to my wife's. She order the stuffed baked shrimp. Shrimp were rubbery and over cooked, the mashed potatoes were terrible. The manager was of little help, cutting our bill by removing the lower priced entree. read more

Nice ambience and location. Menu appears to be good selection but Chef's/kitchen does not "deliver". Basically overpriced stale flavorless food with semicuasi good presentation. There's a fish market that looks cool (we personally did not purchased seafood at the market. Priced right and presentation was good). There's a lot of room to grow but for now 2 stars is generous for lack of flavor. read more

Grew up in Chicopee and not a big seafood person. But my wife loved the salmon and the burger was great. Excellent service and attention to the patrons read more

Loved this place! The Coco Salmon was fantastic, service was great... we got lost in conversation and the wait staff just politely worked around us until we realized the place had closed. We apologized and were told that it was no trouble so long as we enjoyed our evening. Will definitely be going more often! read more

Gross. We should have left when was opened the front door and were hit by the stench of sewage/bad seafood/ bleach/. It was disgusting, I wanted to vomit. Had to hold my breath until we were seated and the smell had somewhat subsided. The food was not fresh. Whole belly clams tasted like they had gone bad days ago. Will not be going back. read more

Absolutely love the Bourbon glazed salmon. It is perfect with a bottle of wine. The waitresses aren't as good as at other places I frequent though. Tad behind the bar is the best though. read more

Sorry but it was just awful! First thing inside the outer doors the stench of seafood mixed with sewage! Device OK. Whole bellies were awful they had definitely gone bad. Masse's should have seNd a little fish and chips joint in willimanset. read more

The restaurant is clean and the service acceptable. The food was okay. I ordered fried clams. The serving was plentiful, but of medium quality -- the fries and onion rings were frozen. My husband ordered a seafood pasta which had very little of anything but pasta. There were a few bits of veggies and a few pieces of seafood in a big bowl of creamy pasta. Wildly overpriced for the quality and pretty disappointing overall. read more

This was the 2nd time in roughly 5 months I have been to Masse's for lunch. The food was good both times, last time, Seafood platter, this time, baked cod luncheon combo. Although the portion of cod was very small ( their bowl of fries hid it from view from my dining companion), it was cooked well & had a great flavor. Hancut fries & broccoli cooked perfectly. So why haven't I returned more frequently?.. The service! The last visit here we were 1 of 2 small parties ( each consisting of 2 ppl) our waitress on that day while friendly kept "disappearing" leaving us waiting @ 10 min to make our request for more water. This time, we had "Nancy", if it wasn't for her name appearing on the check we wouldn't have known it as it was never offered?! Another item not offered was bread & butter, which after going out of our way to try & flag her down from 1 of the 2 other small tables occupied, she said she would bring it ( tho didn't appear terribly happy to do so?) several minutes later another woman appeared from the back exclaiming they did not get their "delivery" this morning so had no rolls(?) Apparently the only waitress on was not privy to this information? I am not a lover of coleslaw which comes with the meal so I asked if I could get a vegetable instead,( that's never been a problem Anywhere else) the waitress informed me I could have broccoli but there would be a charge for that. No smiles, no pleasant demeanor whatsoever & despite her having a Whopping 6 people during her "lunch rush" she too disappeared & NEVER came by to say "how IS everything"? No, rather she made her way there 40 min AFTER we received our lunch & flatly asked " WAS everything ok?".. My friend who's water glass had been empty for a while had to ask for more water, she never offered coffee or dessert. It's a shame, nicely renovated, decent food but from what I've heard & experienced 2x now, I can definitely see why their dead at lunch!! Oh, she did give us a smile at the end..right before it was time to be tipped! If they had a friendlier, more attentive staff this place would be a home run for lunch!! read more

Masse's American Bistro - Baked cod luncheon combo, (with tomato removed from top) very good! - Seafood Near Me - Chicopee, Massachusetts