Brought my grandpuppy, Daisy, in after she yoinked a whole Costco oatmeal raisin cookie…read more Got her and my daughter right over to VEC, knowing that raisins (& grapes) can be deadly to dogs. She was triaged immediately by the kindest, caring staff. Will need blood panels done for the next 2 days to insure that her renal numbers remain normal. Thank You, Each and every one of you for taking such good care of our precious girl! You will always have a place in our hearts! It was one expensive cookie!

Oreo, my precious 7 yr cat, ate a small crocheted toy. Once we read that ingesting yarn was life…read morethreatening and could require surgery unless it was vomited out, we didn't bother with his regular vet and rushed him to VEG. We completed the online checkin enroute and when we got to the clinic, they were expecting us and right away got us a room and Oreo was treated in a fast, efficient, and caring professional way. From the receiving staff to the doctor(s) Oreo got the best care. Best of all, they successfully induced vomiting in a few minutes and avoided the worst case scenario! Their prices are fair and commensurate with the great quality of service they provided. The clinic itself was clean, modern, and spacious. Thank you, staff at VEG from Oreo and her loved ones!!

In October, we had an after-hours emergency with our labrador whose back legs were not functioning…read more Upon arrival, I immediately went to the front desk where I was greeted promptly. I explained our dog's situation and a couple of technicians grabbed a cart to assist me with transporting my large dog into the facility. They quickly evaluated her and made sure that not only was my dog comfortable, but that I was comfortable as well. The emergency room techs were very attentive to my dog. They were constantly checking on her while we waited for her to be examined. After they conducted the initial exam, they proceeded to run tests. They went above and beyond by asking me if I would like to watch from the window while they took x-rays and blood to ensure that my dog was at ease. After the exams and tests were completed, the doctor explained in great detail what had taken place. They informed me that my dog had a stroke and recommended that she be seen by a neurologist. The doctor went above and beyond by proceeding to call local neurologists and place a referral for my dog. The attentiveness and time the facility spent taking care of my dog were exceptional. I was beyond impressed with Veterinary Emergency Group (VEG) of Redmond and I would highly recommend this location for care of animals in an emergency.

The folks here are great!…read more I have a dachshund who we suspected had early symptoms of IVDD and wanted to get him seen just in case. The real con here was how long we took to get seen. I understood the need to prioritize urgent/emergent needs which is why I didn't dock too much but we really didn't get checked on for like three and a half hours. When we were seen, the staff were polite kind and prescribed medication to help him with discomfort while we waited to see our standard vet. The cost wasn't too bad either, around $300 for the eval plus three medications. Would definitely be back here in case of emergency.

We had an excellent experience with this emergency vet when our dog Patty was throwing up…read morerepeatedly. From the moment we arrived, the staff was caring, attentive, and calm, which made a stressful situation much easier to handle. Communication was outstanding throughout the entire visit -- they explained what was happening, what they were doing, and what to expect every step of the way. We especially appreciated that they not only allowed us to stay with Patty, but actively encouraged us to lightly participate to help ease her discomfort. That meant a lot to us as pet owners. The facility itself was clean, organized, and well-run, which added to our confidence in the care Patty was receiving. They seemed to work well as a team and it was clear that everyone genuinely cared about her well-being. We're incredibly grateful for the compassionate, high-quality care they provided and would absolutely recommend this emergency vet to anyone in need.

Smart, kind, and caring. I drive a long way to see them and they are so worth it. Love Dr. Clark…read more They are serious and dedicated.

So thankful for VEG and the prompt and compassionate care they gave our dog, Penny. The doctor…read morewalked me through all of our options and took amazing and gentle care of our girl in her last moments. When it was time to say goodbye we were taken to a private room so we could spend as much time as we needed together. They made sure it was a peaceful passing for Penny, but also regularly checked in on me and explained everything kindly and thoroughly. I would like to especially shout out Ashton, who was kind enough to make Penny a beautiful plate of sweets and even shared her own piece of pie. It was so helpful to be around such a caring individual at the worst moment of my life. We had taken Penny in once before, and my husband and I both appreciated the set up of the clinic - you can see your animal being cared for and be with them every second. We didn't ever stay overnight with Penny during a hospitalization, but what an amazing thing to be able to be with them the whole time. Other emergency vets aren't like that. Thank you, VEG!

The team at VEG were delightful. Great communication, from triage to checkout. My kitty has…read moresensitive skin, which comes with irritation from every little thing. She had been scratching around her eyes, and had developed some scratches that were inflamed. Ultimately, she was prescribed antibiotics, with a proposed eye dye. The medical director was my treating vet, and she explained why the eye dye was suggested, but not required. In an expensive time, I'm very appreciative that they didn't push for an unnecessary test. She and the team all had great bedside manner. Yes, the wait was a bit long, but it wasn't through any fault of the staff; multiple stat cases had come in and understandably, skin irritation wasn't at the top of the to-do list. Also, they did let me know up front that it would be a bit of a wait, so again, good communication. While I hope I never have to take my baby into an emergency vet, I would definitely come back to VEG.

I took my dog here recently and I just gotta say -- this place is really great. It's an emergency…read moreand specialty vet hospital that's open 24/7, so when my pup suddenly got real sick in the middle of the night, I didn't have to worry about where to go. The staff was super caring and professional. They explained everything clearly, didn't rush me, and really made sure I understood what was going on with my pet. Even when things were stressful, they stayed calm and supportive. Other vets I've been to make you feel like a number, but here they treated us like real people and real patients. The waiting area felt comfortable and they kept me updated while they worked -- that made a big difference when you're anxious about your animal. I appreciated their transparency about costs and the care options too. Overall it felt like a place that truly cares about pets and their owners. Highly recommend Timberline if your pet needs urgent or advanced care. They made a tough situation much easier.

Not all emergency vets are equal. Great experience at Timberline with our sick dog. Service was…read moreexcellent and compassionate from the reception, tech, and Dr. Bailey who saw Juneau. Bailey did a thorough exam and offered a different explanation for symptoms then we received. We will have to wait on test results, but I highly recommend the clinic. The clinic is clean, the waiting room comfortable, easy to access bathroom (took my dog in with me), and free coffee and hot chocolate.

I have never experienced such empathetic, expert care at a veterinary clinic. My fluffy heart was…read moreinjured and I was terrified. Pilchuck Vet hospital got us in immediately, and the entire team was peaceful, confident, and genuinely compassionate. They didn't just follow steps -- they were fully present and attentive to everything happening in real time. They sent us home with a clear care plan and medication, and within 24 hours my little Simon is visibly healing. I'm deeply grateful for the team. They cared for both of us.

I came to Pilchuck Veterinary Hospital on Tuesday seeking emergency care for our family dog, as his…read moreprimary vet couldn't accommodate an emergency appointment. Biscuit had ingested a bone and was visibly experiencing distressing symptoms while trying to digest or pass it. The appointment ended with accusations of mistreatment toward our animal, a police report being filed, and Everett Animal Control taking custody of my pet while they investigate the situation. We are no longer able to visit our dog, receive timely updates on his care, or make decisions regarding his care. If he is released, it will be to a kill shelter. We are pursuing all possible legal responses. This is a nightmare that no loving pet parent should ever have to experience. I wish I had read reviews on this clinic and been more selective about where I took our dog for emergency care, but nobody thinks of that during a time of distress. Our visit was grossly mishandled. In my opinion, the clinic failed to properly diagnose our dog and fully explore reasonable medical explanations regarding his condition, and the consequences of that are absolutely unfathomable. Please, please avoid taking your animal here for emergency care.

This review is about the neurology and oncology departments of the Animal Medical Center of…read moreSeattle. When my beloved cat Gigi suddenly lost mobility in her hind legs in early April, I was terrified. I reached out to multiple animal hospitals in the Seattle area to schedule an MRI. Dr. Chai-Fei Li, the neurologist and surgeon on Gigi's case, moved with remarkable speed and clarity. The moment I reached out to AMCS about Gigi's paralysis, Dr. Li's team scheduled an emergency MRI for the very next day. Dr. Li performed the MRI and immediately identified a tumor on Gigi's spinal cord and in her intestines that looked like lymphoma. Before proceeding to surgery, Dr. Li gave me a realistic and honest overview of the risks and possible outcomes--she didn't sugarcoat anything, but she also didn't rob us of hope. Two days after the MRI, she performed spinal surgery to decompress the spinal cord and stabilize Gigi's condition. That prompt intervention made all the difference. It gave Gigi her mobility back in her hind legs and gave me hope when I had none. What moved me most was Dr. Li's dedication after surgery. She came into the hospital every day to check in on Gigi--even on her days off. That level of care goes far beyond the job description. Following surgery, Dr. Brittany Evans took over Gigi's care as her treating oncologist. Dr. Evans designed a comprehensive treatment plan, combining chemotherapy, steroids, and supportive medications tailored to Gigi's specific needs. She walked me through different chemotherapy protocols in detail, explaining which one was best suited for Gigi's case and why. I deeply appreciated that Dr. Evans made sure I truly understood the treatment plan--not just the "what," but the "why" behind each decision. What struck me most was how seriously Dr. Evans and her team, especially Julie, took the whole picture: not just cancer, but Gigi's weight, appetite, hydration, and quality of life. Dr. Evans brought that same thoroughness to every conversation with me as a pet owner. Gigi responded beautifully to treatment. Dr. Evans and Julie remained accessible, patient with my questions, and genuinely invested in Gigi's recovery. While the diagnosis is very serious and the prognosis is poor, I'm taking it one day at a time, staying optimistic, and following the treatment plan. The care Gigi is receiving from the AMCS doctors gives me confidence that we're doing everything possible for her.

I would get a second opinion before seeking neurological services from this medical center. I will…read morenot call out the neurologist by name although I knew from the first minute I spoke with her that she lacked bedside manner for my 4 year old French Bulldog and literally almost killed my dog by over prescribing Prednisone for an autoimmune disease. I paid over $6000 for an MRI on September 25, 2024, and then she negligently overprescribed Prednisone and would not return my phone calls/emails as I watched my Frenchie deteriorate before my eyes. Thankfully my Frenchie has an amazing vet (who saved my dog's life - because he was sepsis from all the Prednisone) and a new neurologist who was able to put the autoimmune disease in remission without Prednisone. These are before and after pictures of my boy.

Effective in curing the symptom: 2/5 Customer service: 5/5…read morePrice: I have insurance, so I won't discuss it here. My cat extensively vomited yellow liquid and showed signs of lethargy. My first visit to the vet was quite concerning. My cat hadn't eaten or used the litter box for 12 hours since vomited, so I brought him in. They recommended an anti-nausea shot and IV fluids. When my cat was returned, I noticed blood spots on the technician's nose. He denied my cat bled, but another technician later confirmed he did bleed a little. Why would the first technician lie? Second visit: 12 hours later, I brought my cat back because he wasn't getting any better. It was almost midnight, and they told us we'd have to wait 2 to 4 hours for an X-ray. My cat also got another fluid injection while we waited, plus some sedative for the scan. Hours later, the vet said there was some unidentifiable object in his middle abdomen that wasn't blocking anything, and he had a really low white blood cell count and a fever. It was almost 1 AM, and everyone was exhausted, but the way the vet explained things made me so worried, especially when he brought up pancreatitis. I wish he could've just said it simply so I could understand and not freak out so much. My cat was sent home again, with antibiotics for the fever and another 12 hours of monitoring.. My poor cat was so stressed and scared after his visit, he even hid when we got home and peed himself! I can't imagine what he went through or saw behind those closed doors, it was so unnecessarily stressful for everyone. Thankfully, he used his litter box and ate a little later that night.

I pray that you never need a veterinary oncologist, dear Yelp reader, but if you do, there is no…read moreone I would trust more than Dr. Koshino and the staff at Bellevue Veterinary Emergency & Speciality. We are the crazy dog parents who ask a million questions and we found the staff that helped us, especially the front desk staff and Nina the vet tech, were always kind and caring. Dr. Koshino walked us through every option and was there for us through good news and bad. We didn't get the miracle we hoped for, but we have comfort knowing we did the best we could by our sweet girl. When it came time to talk about quality of life and make some tough decisions, Dr. Koshino was patient and knowledgeable. I have nothing but nice things to say about Dr. Koshino and Bellevue Veterinary Emergency and Speciality, and, I hope I never need to see them again. Cancer sucks.

They were able to triage and see my pup quickly and all the staff were very kind and helpful on my…read moreoptions! Thank you VEG

As soon as we walked in with our grandfur we were greeted, asked what was needed, and they took us…read morein right away. I love the open concept of this vet ER. We were there for 8 hours. We are fur sitting our daughters senior baby boy while she's out of state. On our watch, he got a hold of grandpas 68% Peruvian dark chocolate he forgot he left on his food tray. While no one was looking Shostakovich sniffed it out. And of course ate it. Although he's deaf, somewhat not able to see very well due to cataracts, and multiple health issues, he seems to find the chocolate stashes when he stays with us. His littler mate brother who actually lives with us never does. This is Shostakovich third time doing this. And we make sure to scour the place of chocolate before he comes over. Apparently not good enough. This time around we didn't even contact poison control, we drive at fast as we can to VEG er. We didn't want anything to happy while on our watch. So induce vomiting, checking vitals, since he is a high risk dog, who is going in 15 years old, high heart rate, and high BP, Dr. Shaw and poison control felt it was necessary to monitor Shostakovich overnight. So next morning after six hours of monitoring Shosta was released. We are still making sure he's ok since he had Gastro issues as well. Bit due to the chocolate, it was a separate issue he already had, but per our daughters request they tested him for it. Our daughter paid that portion of the bill. Our bill for the chocolate incident was 2300.00 yes it very high. But since it's on our watch we didn't want to have our daughter pay, the bill she had to pay for testing was about 1800.00 So whoever is reading this...get pet insurance! Our daughter has spent thousands and thousands of dollars due to his health. People say just put him down. We say, that's not an option. Even though he's a senior dog, he runs around like he's a puppy still, he's happy, doesn't show signs of pain. He's a little stinker for always getting trouble since he was born the runt of the litter, and grew double the size of his brother. But has more health issues than his brother. But unless doctors say otherwise, he will get loved until it's time. So thanks Dr. Shaw and staff for taking care of our grandfur Shostakovich. Also, their facility is way larger than others we've been to. We live closer to others, but we didn't mind the 20 minute drive. Plus after being there all night we finally got to eat dinner at midnight. It's nice that this place is not too far from the only Del Taco in the state.

No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful,…read moremy experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!