Super friendly service, never too crowded, and really good food! Love it!

Great and fast service. We accidentally ordered chicken salad instead of the chicken salad sandwich and they quickly replaced it with the correct order at no extra charge. Very friendly as well. The food was delicious as well. Would highly recommend! read more

Tables weren't being cleared and cleaned! Took over 30 minutes to get our food, when it finally arrived it was so cold we couldn't eat it. Will never be back!!!! read more

Very poor service stood for 5-8 minutes waiting to have our order taken while management discussed who their closing crew was. Managers was a Caucasian woman with long black hair and a Caucasian guy with a beard. They looked at us multiple times and did not care. We will not return. read more

The food was delicious and the staff was friendly. The dining area was kept clean. Their was some delay in getting the food to the table and other customers had to go back up to the counter and ask about their order. They seemed to be somewhat overwhelmed. read more

Clean, friendly staff. Muffuletta very good Good bread to meat ratio. Tea very good. Clean bathrooms.

The spudmax could use a lot more meat and toppings. The broccoli and cheese soup is very good.

It's MaAlister's, if you've been to one you have been to them all, I personally get the cranberry club and chicken tortilla soup as my go to! read more

All in all the food was good, and fit a good value for the price. The reason for the low star-rating is that it took literally 42 minutes to receive the order. And, that doesn't include the 20-minute wait in line. My assumption is that there was many take out orders during that time and those completely overwhelmed the staff. Either way a 40-minute wait for a sandwich, soup, and salad is unacceptable. read more

In a word- filthy! We had to bus a table just to have a semi clean place to sit and eat. Plenty of employees working the counter, but none of them seemed in charge and just about every table had empty cups and dirty dishes. The floor looked like it hadn't been swept in a week. Didn't even want to see what the bathroom looked like. read more

Waited 45 min to get our food. One order was completely the wrong item ( checked ticket and it had it correct) one order did not have and blue cheese. The others were cold since they were waiting so long to be delivered. Staff does not have customer focus. The woman taking our order took so long because her nails were so long she could not type. Spent 1hr 30min for a quick Saturday lunch. I love mcalisters but this was terrible. My daughter was throwing up 4 hours after eating the wrong meal. I will only go the stage rd location unless they shut down for a day and train on the food, taking orders, delivering orders and all other basic food service things. read more

Full disclosure: I had a review slamming this place a month ago in my Draft folder that I never finished. The gist was the place had really gone downhill fast, especially the service. I also wrote a negative review on their own website and received prompt responses from the mgr & district mgr so I decided to hold off on my Yelp slam. I was given VIP passes to atone, but I told them I was not looking for a freebie, I just wanted one of my favorite lunch places back to its former level. I gave them one more try & paid so they would not know who I was & things were much better. Multiple cash registers open during lunch rush now so short wait. Counter/kitchen area clean vice last time. Food came out quick (last time they "lost my order" & it took over 40 mins) & tasted good (last time sandwich was mushy like it sat soaking up juice for 35 mins). Then I went again with the VIP pass & they wowed me! Super friendly service, ridiculously fast food that tasted fresh & good! Now I know what you are capable of & I appreciate the response mgt took. Please don't have a relapse & make me post that very negative review. It's nice to have you back. PS: I know everyone raved about the sweet tea, but I love the unsweetened tea! read more

Very good quality, discounts, friendly service. I love the Memphian, but only when it is hot. Deli-style sandwiches, soup, and chips.

have always been a big fan of McAlisters but never been to this location. Had 1 hour for lunch, ordered chef salad (took 25 minutes to get) they said first one was ordered as a "to go" and they had to remake it. Salad was good, ordered to go lunch for a co worker and took another 20 minutes to get that. Most of tables were dirty, don't know if they were understaffed but I was not only customer that had problems with service. Most of everyone else's problems there was something incorrect with order. My order was fine, just took a long time to get there. I will be back to McAlisters but not this location. read more

So, I never bother to provide reviews but I actually downloaded this app just to post this review. That's just how bad my family's experience was today. The young lady who worked the order counter is the only person who gets a star as she was nice and took our order without any issues. As we sat waiting for our food though we started to notice what a disaster the place was. Every table (except ours which we cleaned up ourselves) on one half of the deli had dirty dishes on them. I got up to get napkins and couldn't find them at any of the condiment sections. So I let another employee at the front know that all the napkin baskets were empty and she handed me a couple without a word. They never refilled the baskets while we were there. Or bussed those tables. 3 families walked through the area and opted to sit outside or clean off their own tables. There were only 2 employees that were seen out on the floor. The female seemed to just stand around and try not to look at all the mess around her, and the male (maybe in charge) just stood talking to people at their tables, oblivious to the mess around him. What came to mind during this meal, which wasn't that great, was the game Diner Dash. Just like I the game, dirty tables kept customers from being able to sit and eat. For us the filthy atmosphere, with floors, tables, and seats littered with garbage, really just made us not even want to eat the food anymore...just wanted to get out of there! If I was the manager I would be disappointed in how lazy a couple of his employees were out on the floor. We won't be back to this Mcallister's but we will go to other cleaner Mcallister's in the area because their food is good. read more

We ordered Club sandwiches and they were horrible!!! For the price, there was no tomatoes, cheese or meat that actually covered the whole sandwich and the top bread had nothing on it!!!! Just plain!!! We will never eat there again after hearing such great reviews. Totally disappointed and I will tell my 4000 friends on Facebook!!!! Really? Just crap!!! read more