The food at this Wendy's is terrible. My chicken sandwich was as cold and dry and tough as shoe…read moreleather, the fries were cold, and the frosty was thin and melted. I threw out everything. If you knew your frosty machine wasn't working, just let me know. Don't sell that disgusting cup of slop to a customer. Never going there again.

I just left Wendy's and all I can say is that the people were beautiful and the restaurant was even…read morebetter. Everyone was friendly and the place was very clean. I only came in quickly for an Uber pick up, but the service was on point. Everything was so beautiful that I was impressed within seconds of walking into this Wendy's.

Most of the time, I get Cane's as a take-out and eat it when we get home…read more Today, we decided to eat at the restaurant and let me tell you....it was amazing. I would highly recommend eating the food while it's hot! Steamed fries and chicken in the bag or box does not do their food justice! Anyways, a couple of things I can critique, it was COLD in that restaurant. Also, I still don't get the hype about the sauce. I mean it's okay ‍ Yes, highly recommend it, also this location is great. Fast and friendly service along with clean and fresh food. Hard to find something wrong, aside from how cold it is.

Everything tasted great at this location. I also liked how clean the restaurant was. It was served…read morequickly and hot. Unfortunately the portion of the chicken was a bit small. Regardless, I liked this location.

Amazing, great food. Chips were awesome, flatbread was top notch, and so was the wrap. Def be…read moreback!!!!!

When this location first opened, it was spot on. Now, seems to have gotten lazy, and inconsistent…read more The amount of chips you get for your side is laughable, especially when they are "in house" chips. The food comes lukewarm as well. Service is friendly, and quick.

A disaster! Ordered 6 subs online Friday night for pickup Sat at 4:30. Stipulated the subs be cut…read morein thirds. Subs not ready at 4:30 because there wasn't enough bread ready. Waited until after 5:00 for my order. The subs were not cut as requested. Further, although chicken subs were shown on website and in posters at the store, I was informed they had no chicken at this location. My order was being slapped together between serving walk in customers. NEVER AGAIN!

They touched the raw chicken and then they touched the cheese with those same gloves. The service…read morewas horrible as well because the manager was rude and said "What do you want me to do about it" in a very rude tone. Ambiance was fine. This is not the first time this location has done this I have witnessed this several times.

I understand all the one-star reviews. Don't use the Chipotlane after 12p, for sure. Especially if…read moreyou get behind someone whose order wasn't ready. In previous visits, I was told to go back around or wait to get back in line when my food is ready. Today, I was behind five or six cars with the first four getting their orders fairly quickly. Of course, the car directly in front of me took about 10-15 minutes to receive their order, meaning it wasn't ready, which made my order, already on the shelf when I got to the front, and others on the shelf cold. I get it's the lunch rush, but there has to be a better and efficient way to receive your order at its freshest. Would have loved them to tell the car in front of me to go back around or move up to receive their order. If I wasn't in a rush, I would have gone in and talked to the manager about the situation since the phone number is automated and won't send you to a human representative. If it wasn't for everyone in my party being satisfied with their order, I would have given this a one-star rating. Please do better, Aurora Chipotle, since the Solon one skimps on their food, or Twinsburg will be the only one left in the area.

I feel like I'm piling on, but this location needs a complete overhaul of the entire staff. As…read moreAurora residents, we were excited that there was going to be a location close to us. It opened to endless problems with staff, portions, products and more...So, we thought we'd give it some time to get better. Honestly, I think it has gotten worse. Visited with my son last week around7:00 and there were a few people in line, but they weren't busy at all (mostly because locals have more or less given up on the place). We both order white rice with no cilantro and the guy waiting on me goes and gets some white rice with no cilantro and puts it in a bowl...no big deal. I move down the line a little and my son again orders white rice with no cilantro and a different employee snaps at him that they don't have it. I'm in the middle of asking for my cheese and sour cream so I miss the exchange. My son moves down the line and tells me what happened. I respectfully said that I got mine without cilantro and the employee turns to the rest of the crew working and yells, "We don't have white rice with no cilantro...stop f@cking giving it to people". No idea what type of day that guy was having, but yelling and swearing at co-workers wasn't going to make it any better. (I'll skip the part about my bowl having plenty of rice, beans, chicken, corn salsa, cheese and sour cream....while my sons portions were lees than half of mine!) I think from now on we will drive the extra 15 minutes to Streetsboro or Twinsburg.

What the heck. First of all, the lady taking my order mumbled something super quietly and with an…read moreattitude - at the end of her mumble session I heard "whenever you are ready" so I proceeded with my order as I figured that is what they wanted. I replied "I have a mobile order" and stated my name. I then sat there while it was dead silent for about 4-5 minutes (not an exaggeration). Btw there were no cars in site so they weren't even busy. She then finally mumbled "pull up". I pulled up to the window and she immediately handed me my drink without even looking at me or saying anything so I took it with a smile and said "thank you!". She walked away for a good 5 minutes then came back with my bag of food and mumbled "something.. something.. day" couldn't understand here. So I replied "thank you have a good one!" with a smile and pulled off. I then drove home and opened my bag to this.. (see attached photos). The taco I got not only tasted terrible but looked terrible. I opened the package to this exact site. I took a photo immediately after opening it. It was barely full of anything and just looked pure gross. And my nacho fries were pure meat - barely any fries. Do not waste your money here. You will sit here for hours if there are other cars besides just yours for sure. And the food plus service is just so bland.

If I could give this place a night 10 I would!!!! I didn't check the rating before I ordered but I…read moreshould have because it holds up to every negative, horrible, disgusting review that is put out there about them and then some!!!!! This store needs to be closed and completely restaffed or closed Permanently!!!!!!! Half my order was missing, part of my order I received was wrong and the amount of food was a complete whisper of meat. When I called the manager said I left without examining my bag. So I said to him that with that statement I can't just go through the drive through and I have to come in and take apart each burrito, taco and crunch wrap supreme to do you and you're employees job and make sure my order is done completely. I wish I had looked at the comments on this store I would have skipped this store. I get your not a 5 star, 4 star, 3 star, 2 or 1 star restaurant but oh my God is this store bad!!!!! They barely put meat in your tacos, they don't complete your order and they short change you on food like it's coming out of there pay check. When I went back in to get the rest of my order, there were employees sitting on their phones, walking around . One of the employees yelled back to the manager your father is here because I was the only other white guy there. That is absolutely horrible customer service and no way to speak to your manager!!! Even if you joke around with your manager that's absolutely not something you should say to your manager and not something you should say in front of a customer. Close this store and do a complete re hire or just close it and never open again!!!!!!!

This location is overhated on…read more Good food but slow service. Always ask for the chicken fresh but expect a long wait in doing so. Fresh chicken is crunchy and juicy, not dry at all. However beware they tend to mix up orders often at this location so double check your food for missing items before you leave.

They have the best chicken and sides. Red beans are excellent and chicken always hot and deliciousread more

I didn't want to believe the reviews given this place used to be pretty good but the 1.8 stars are…read moregenerous. Waited several minutes to even get up to the spot to order and then it was silent. waited about five minutes longer said hello I was told we'd be helped in about a minute and then silence. So we just left, hopefully this place goes out of business so it can be replaced by a business that actually wants customers.

Thanks for the watered down cherry limeade. Tastes worse than soda I've had sitting out for a few…read moredays. What a joke. Cold fries too.

We love their diverse menu. The food is always fresh and properly cooked. Oh, did I mention their…read morefrozen custards and milk shakes. Love this place.

I'm 0 for 2 when it comes to having a good meal at Culver's, and it's compounded when the staff is…read moreclearly having a bad day (forgetting items, verbally arguing in plain sight). The mushroom and Swiss burger was so greasy the bottom bun was soaked through, and amazingly unseasoned. The cheese curds are fine, but not without adding some sauce (2 of which they forgot). Just not my thing apparently.