I think this is a standard McDonald's. The crew is always very nice. I only get fries and diet coke. The fries are always hot and salty, the diet coke crispy (iykyk). It is right off the freeway and easy in and out. I live close, never had any problems. I've only gone inside once and it was clean. read more

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Horrible service, orders always wrong, sadly the first person that took order got it wrong then the pay window attendant didn't even have it and order was wrong again read more

Wow, this McDonald's was actually decent. It had good friendly customer service and the food was actually edible. It was an easy four stars for me. They were quick efficient and there was no bums unlike the McDonald's in Arroyo grande which is the exact opposite of this place. read more

Been coming to this location for years several times a year when in the area. On this last visit the service was super excellent. The lady in the drive thru was super friendly and professional and really made you feel welcome. We actually ate here twice and got the sane thing both times: egg Mc muffin meal with OJ and side of scrambled eggs and sausage. Both items tasted like the typical good McDonalds quality you get at any good location. However, on the second visit the side of eggs and sausage caused tummy trouble so no 5 stars. There is a big lot with ample parking. The store is usually clean and does not have homeless people harassing you. It is conveniently located near the freeway and also several hotels are down the street. When we have stayed at those, you can just walk over to McDonalds. read more

Ok ...stopped for lunch with a friend today. The outside is very pleasant. Clean. Nicely landscaped but we went inside as it was really hot. We ordered at kiosk and took the plastic number for our table as instructed by prompts and put number on table. About 5min later I heard staff call the number I was confused as we had table service number but got up and walked toward counter. Just as I was approaching the manager screamed over his employee my number again. No way could I have walked any faster . Everyone at tables stopped to see why he was yelling. Embarrassing but it got worse as we started to eat we had company. Flies. Flies in our boxes flies on our hands etc. They need a fan over the door...no question. Not going to return. I did give 2 stars as they do make effort to keep clean and even though manager obnoxious the staff is quite nice. read more

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Here I am again.. I think this is my last trip here for lunch.. the service for me has finally hit an all time low.. I order the same meal everyday to where the employees already know(yes embarrassing I don't care tho).. went there today waited in the drive through line for a minimum of ten minutes to told to hold on.. lady finally gets my order she repeats it to me and that's it cuts her mic and loves on.. went to get my order and my order wasn't even near correct of what I ordered and the employee responded with.. kind of upsetting when you come here for lunch and they either consistently either hand you the wrong meal for the vehicle behind you or they didn't get the meal right.. they get my food right maybe once a week.. o order double cheeseburgers no pickle and today was the oppsoit read more

McDonald's - Fast Food Near Me - Buellton, California

So I just spent $40 on food and apparently that only earns you one BBQ sauce because this lady at the counter was guarding those sauces like they were gold bars. I didn't realize McDonald's workers got commission for condiments! Ma'am, I promise, handing out an extra BBQ won't bankrupt the company. You don't have to be rude about it we're all just trying to survive out here. I work in this industry too, and trust me, being nice is free. But thank you for charging me 3 dollars for 6 sauces read more

This MacDonald's served as a very pleasant pit stop on our drive down to Santa Barbara. With the Goleta rest areas perpetually closed, this conveniently located fast food place is a find. It has one of the largest, and easiest to navigate parking lots I have seen at a McDonald's, with green pepper trees along the edge. It would be easy if you are driving a truck or RV to move through it and find a big parking space. The order came up quickly, the fries were hot and fresh, and our chicken sandwiches didn't look like someone threw them together from across the room (like they usually do). They were also still serving Egg McMuffins later in the day. Bathrooms are nice and clean, and spacious since they are all gender! This will be a go to on future trips up and down the coast! read more

I love this McDonald's! Their dollar menu is awesome and they know how to make ice coffee! The kids that work there are great.

Stopped for a quick bite to eat on our 7 hour road trip. I asked for a bacon egg and cheese biscuit sandwich. I think it was the sausage mcmuffin they gave me. Since we had went right before breakfast ended, by the time I realized they gave me the wrong sandwich it was already lunch, and they also did not give our receipt so I couldn't even show them they gave me the wrong burger. Thanks for a disappointing breakfast! read more

Not sure why such a low star. They were super nice, quick and the place is really clean. Bathrooms are clean- locked with a code for customers. For a McDonalds it's one of the better ones! They even had a working ice cream machine! But it is winter... read more

McDonald's - Inside seating. Clean. - Fast Food Near Me - Buellton, California

It's McDonald's, you know what you're getting. It can get pretty busy, and today, with the men's bathroom closed it caused a tremendous back up on using the bathroom and getting back on the road. Typical McDonald's food, greasy, but a guilty pleasure. read more

Super slow drive thru service. Were told to park and wait. Took 10 minutes and our order was wrong.

Usually love this place because the service and food are very good. However on my last visit a couple days ago they tried to refuse exchanging a coffee I purchased through the drive through. The coffee was bitter and did not contain the combination of additives I asked for, further affecting the bad taste. I asked my family member to go inside for me and tell them it was bitter and if they could replace it. They said they could not and would give me a replacement on my next visit. For starters I don't even live in that area and only stop there while on the road. Second of all, what kind of business refuses to replace an item that is bad? I did not ask for a free coffee, I PAID for it and received a substandard item. I then went inside myself and the lady that "helped" me told me they had already replaced it. I told her no they did not and it was then that she asked her drive through worker if he had replaced it and he answered "no" . She then tried to tell me that that is how the coffee tastes because they make it fresh. I told her that I purchased through McDonalds coffe all the time "so dont give me that" and "you need to give me a new one or will call corporate" and she finally did give me a new one. Which tasted right. I know its just a coffee but thats not the point. I can't believe there are people like that working there. Do better Mc Donalds in Buellton California! read more

eat quality and service--thank you to the entire team! This is easily one of the best locations I've ever visited. From the moment I walked in, everything looked clean and well-organized. The staff was friendly, professional, and attentive without being overbearing. The burgers were fresh and flavorful, and the fries were crispy and hot--just how I like them. You can tell they take pride in keeping the location spotless, which made the entire experience even better. It's hard to find fast food spots that are both consistent and clean, but this one really exceeded expectations. I'll definitely be coming back! read more

Sink water in the bathroom was scorching hot and when I complained about it, I was told "we can't do anything to control it." No apology, no alternative options offered, and no offer to make it right. Terrible customer service!! read more

For a McDonald's this one's pretty good. I like the fact that you can just pick and choose your food at one of the kiosks. Easy to do and then they bring the food to your table. The only thing you have to do is get your fountain drinks. The servers were really nice and the bathroom wasn't too bad. Happy meals are still the big hit for the younger ones. I still love the french fries. read more

We stop by for breakfast on our way home to LA Mathew was so pleasant, great customer service. Thank you for your service. read more

Sausage McMuffin, I'm loving it.. While driving up the coast for a camping trip to Big Sur this McDonalds was a nice stopping point in Buellton CA. This was a very clean restaurant, and there were ordering kiosks for those that want customizations but don't trust the cashier to get the order right. Our order was correct and their coffee was nice and hot. Can't ask for much more that from a fast-food restaurant. My sausage McMuffin was very savory and tasty. One wont fill you up but it will satisfy you until your next stop for lunch. On the way back home I added egg to my sausage McMuffin, but I think the standalone sausage McMuffin was tastier. - In the morning they leave their doors open, and this place is FREEZING... read more

McDonald's - Fast Food Near Me - Buellton, California

The McDonald's had changed a lot. The place was clean, remodeled and spacious. The counter had many more options of deserts and even donuts. The display on top of the usual backcounter had newer, dynamic and actively changing menu items and big inviting pictures! The quarter pounder with cheese and a bottle of water and French fries were $9.89 plus extra for water. The individual McRib burger was $4.89 and scantly made spicy chicken sandwich was also $4.89 range. The soda was still reasonably priced at $1.89. The big Mac was still around. I liked that the packaging was all brown paper but there was no tray and open option for patrons wanting to eat inside. The paper napkins and utensils as well as any garnish were all by request and minimal amount was given. The fountain Coke and Dr. Pepper were sweet but not well carbonated. They were still working on the self service drinking fountains. Overall I was shocked by the inflation creeping into the fast food industry and McDonald's Franchise is the bellwether of our country and inflation prices in food industry. I really enjoy their soft, fresh buns and crispy French fries but the new prices didn't match the food quality of yesterday. Only three small stars. read more

ANYTHING ELSE? ANYTHING ELSE!??? this phrase is permanently in my life forever as a result of whomever is manning the drive thru. Dude. RELAX. let me place my order - the rushing you pose is nothing conducive to good customer service. You were so annoying, we had to leave with only placing half our order, to only park and give the remainder inside. I am now in pain. scarred. for life. Gruesome and i repeat. GRUESOME. Anything else? YEAH! some sweet and sour sauce. read more

McDonald's - a green packet of food - Fast Food Near Me - Buellton, California

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Came in on wed for a cup of coffee waited for over 10 minutes nobody acknowledge I was waiting in line I had a lady behind me who also waited without being acknowledge left the restaurant without putting her order in. Seems the staff were more concerned with the drive through then the walk in customers read more

This McDonald's is located along Highway 101. It is easy to get to as it is located just off the offramp to Buellton; en route to Solvang. If you're going North, get off the freeway, turn right, turn left at the first stoplight and you're there. If you're going South on the 101 get off, turn left, turn left again at the stoplight, and you are there. Again, all very easy to get to. I have been coming to this McDonald's literally for decades. It is one of my frequent stops whenever I am traveling along Highway 101. It is a great place to drive up, get your order, and keep traveling along the highway. What they have at this McDonald's is what you'd expect from any McDonald's. It is the standard menu. The people that work here have always seem to be very nice. I've never had any problems with my orders. So, if you're craving your McDonald's fix and you're traveling along the 101, this is the place for you. read more

They forgot my Girlfriends burger!!!! And she was craving it all day Shame on them! I hope karma gets you guys !!! They forgot my chicken sandwich last week too read more

For the last 3 years consistently doesn't matter time of day this McDonald's will pull you around to one of the parking spots to make it look like they have a successful drive thru when in reality it's just them pulling customers up!! read more

McDonald's - Their Favorite Move! - Fast Food Near Me - Buellton, California

Not trying to bag on the employees Dayglosb1@gmail.com ka kan ka I have lived in Buellton for 7 years and I don't know what's going on between management and the front line people but it shouldn't matter what time of day you come in if they're cleaning the equipment getting ready to go home everything should still be available and I have met serious resistance from the employees about this at the Buellton restaurant I know they work hard but consistently when I have gone in there later in the evening they have told me that the Egg McMuffin was not available when it clearly says it is and the attitude has been very arrogant I grew up in Santa Barbara and Goleta where thePeterson's were the owners and there never was a question about stated policy for food Quite honestly I'm tired of dealing with the employees about this issue and I have not found it easy to contact the owners read more

Vanessa helped us with our breakfast order and she was super helpful. She took care of everything we needed with a huge smile and greeting. She brought our food to us and asked if we needed anything else. She was super nice! We went back a couple days later, looking forward to be greeted by her, but she wasn't there. A tall guy helped us and he seemed new to the position, but still did a good job. He was helpful and made sure we had what we needed. read more

I don't come to McDonald's very often, but sometimes you're just in a rush and need a hearty breakfast before wine tasting! I ordered on the app, which was very easy to use, and also saved me $2!!! You order and pay on your phone, and when your GPS detects when you're in the parking lot (good parking btw), you're able to check in, and they prepare the order for you. Super easy, and super fast! Nice not having to pull out your wallet and credit card. My husband literally walked in, and they were already calling my name that it was ready! My husband I loved our Sausage McMuffin...guilty pleasures. The hashbrowns were delicious too. Can't say I can have McDonald's every morning, but we hadn't had it in a while, and it really hit the spot!!! read more

I went in tonight around 9pm. It took me about 10 minutes just to order at the drive thru then another 30 minutes to get my food. There was only 3-4 cars in front of me, and I don't remember them being big orders. Once I got the food, it was fairly cold, but I was so hungry I ate it anyways. I'd like to say this never happens but it happens all the time. I see cars backed up for long periods of time, and when I've been there before, the wait feels abnormally long. To be fair, I don't know what is causing this. But it needs to be resolved so customers can receive their food quickly. read more

I've been to this McDonald's a handful of times. I typically stay at the hotel across the way and whenever I need a quick bite of food I will stop here to buy something. They recently remodeled and renovated the building itself. It does look a lot nicer then it did before. They have installed a couple of kiosks where you can order food. Be sure to click on the deals button on the upper right hand corner to see if there's any promotions such as of 2 for $3 or 2 for $5 promotion if they have that at the time. also download the McDonald's app that they have, the deal that they have on the app aren't nearly as good as they used to be but on occasion, there still are some ok deals. I just went in there at around 8:30 at night or so and it was definitely after the dinner rush. The trash cans were filled to the brim and the place was kind of in rough shape. Hopefully they were just overwhelmed and we're getting ready for the close of the dining area. Overall, the food is pretty standard nothing to complain about. There is tons of parking here and it's all one giant lot that is all connected to the movie theater next door and then the Marriott that's on the other side. read more

Mangers in Buellton, ca .. Alma & Vanessa , help me with the McDonald's Moblie App. With Rewards as a Bonus , Free Food ! Awesome !!!! Service with Hot Food and a Greeting! 5 stars read more

Absolutely the freshest and tastiest breakfast biscuits meal I've ever had at a McDonald's. Completely yummy!!!

Just got an ice cream cone and I swear, the ice cream was no higher then 1" above the cone! When the associate handed it to me I gasped and said, "really" and she apologized and that was it! I now wish If had asked for a refund. What awful service and a rip off for over $2! read more

As I was waiting inside McDonald I saw the guy that was making the food he didn't have gloves

Ordered a bacon qtr pounder only for it to have no bacon in it. Its not a big deal, but they charged a whole extra dollars just to not add bacon. read more

McDonald's - a ticket for the restaurant - Fast Food Near Me - Buellton, California

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--Atmosphere, Service, & Parking--- A clean and nicely located McD's situated in a park like setting near some movie theatre (dinner and a movie anyone?) close by the 101, and nearby Solvang. It's a bit hidden from view but if you see the sign you'll know where to go. It's an average to smallish size but has a good amount of varied seating. Service? Stupendous. Would I like nonfat or regular milk in my mocha latte whatever? Not that it matters for me but who knew fast food locations ask such a thing nowadays! A very wonderful and cheery woman with glasses provided great service and brought out drinks once sitting down. Parking is plentiful in their lot and there's a bit of a nice view! -----Food & Prices------ Perhaps the same items as elsewhere, and definitely the favorites. Food was presented nicely and tasted good as well. No complaints.. I would think prices are comparable to other locations and maybe just a bit more for being in the middle of nowhere in a way. Combo meals can set you back in the $7+ range and if you upgrade things like a latte or frap instead of whatever regular combo drink prepare for some upcharge of $1+. read more

McDonald's - Iced Mocha - Fast Food Near Me - Buellton, California

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I've been visiting this location frequently for the past year, as I am located nearby for work. I immediately noticed this location had far superior customer service than other locations I've been to, as well as other fast food restaurants. The super sweet woman who I believe is a manager who typically takes drive thru orders, as well as the friendly gentleman who typically will be handing over food and drinks at the drive thru are fantastic. They're the reason I am not giving 2 stars. Over the past couple of months, I have noticed a decline in in-restaurant service which I think coincides with the arrival of the order kiosks. I am not opposed to using a kiosk at all in fact I prefer to place my order ahead or do it myself if its an option, and would be more than happy to for meal orders ... however, lately I have been ordering small items using my reward points in the app (coffee, soda, ice cream) so I skip the kiosk and head to the counter to place my order as they only need to hand me an empty cup or pour a coffee/prepare a cone vs a whole meal in addition to inputting the order. On more than one occasion, I will stand at the counter for at least a minute before being greeted or asked to wait a moment (waiting isn't the problem, it's the being ignored). Today I wanted to use some of my reward points to get an ice cream and ended up walking out empty handed as the worker continued assisting the drive thru worker (while there wasn't a line. I could see she had 2 orders to help with). I can't help but think this is by design, to encourage guests to use the kiosks, and if so I would highly recommend giving the staff a couple of go-to greetings. "Hi how are you would you like to use the kiosk?" "welcome, i'll be right with you" would be totally acceptable greetings instead of ignoring. The increase in their prices over the past couple of years has almost completely turned me off of McDonalds, this was probably the final straw. I thought the whole point of McDonald's was to be "quality", inexpensive, quick food for families and it's none of the above anymore. The ingredients are trash, a meal for one person if you want a large drink and an ice cream is $20, and in CA an adult can earn $20+/hour and not be required to multi task pouring a soda and greeting a customer. read more

Fresh double cheeseburgers with no ketchup Clean location Friendly service read more

McDonald's - A thing of beauty. - Fast Food Near Me - Buellton, California

Food was good. They were efficient, they weren't chatting with each other, which was awesome. Food was hot, coffee was good. Great customer service. We'll be coming back. read more

Initially had a very nice order taker (young man) pleasant conversing polite. Then get to window and a young punk (male with tattoos) had a terrible attitude and rude. We asked for ten catsups and just ignored us and told us to go wait our front and they will bring out food. They brought out food large fry HALF full and no catsup. Husband went in asked for a full fry and catsup and they still forgot catsup! So in all we asked 4 times for catsup. When my husband walked away a woman mumbled under her breath some people! With the large amount of unemployed people Macdonald's ought to be choosier as to who they hire! Bad bad service! Standards are really bad! I'm going to In n Out next time! The food is consistent and the employees are always pleasant! Clearly bad supervision at this site. Karen 7/29/2020 order 48. read more