They are slow as dirt and don't care!!!! I mean I get it for McDonald's but sitting here for 15 minutes but can't leave cause of mobile order read more

This place is always horrible late night. Placed and online order and they told me they would have to refund it because it wasn't door dash or uber. They have always been this way for years read more

Ashley taking orders was so sweet and kind and asked to see my husband's ID( which is on the back of his debit card)! Way to go Ashley.

Several things have changed since the last time I was here. For starters, they got rid of the play area for the kids. Second, the service today was not the best. I ordered a QPC meal, but they forgot the cheese. I ordered a plain hamburger and there were pieces of onions. When I went to have the burgers remade, there was an associate on his phone. Very unprofessional. read more

Service at the beginning of breakfast is horrendously time consuming. Don't show up before six so I can get my two egg mcmufffins faster. A 20 minute wait is the norm and it's not because the line is long, it's because there are like two or three people there and they have no desire to work or do anything quickly. read more

I am familiar with this McDonald's location and let me just say- avoid this place. I have been a couple times to dine in and the food always takes forever to be made which is not what you want from any fast food restaurant. The food itself is typically cold as well. Just not (9pm on a Friday) they are closed! Their hours of operation claim that they close at 11pm. The management sucks. Take your service to Zaxbys or Waffle House right across the street. read more

This is the worst McDonald's. They say they are open 24 hrs and you would think they were since there are employees in there to tell you they they are closed. I went by there at 1am today, yesterday I was there about 1230 and I was told they were closed but the person in the drive thru. I find it hard that they are closed but still have employees in there getting paid for what? To tell me they are closed. Hell just turn the lights off and send everyone home then you will save on electricity and paying the lazy people inside. Then maybe you can bring back the dollar menu with just that money that you saved read more

Food was good Service was good Restaurant was clean. I would recommend this McDonald's restaurant read more

Not gonna lie my sons addicted to McDonald's and this is the ONLY location I'll go to! Foods FRESH!! Old lady At the drive through is sweet A+ service The lady giving out the food just needs to not get mad when you ask for ketchup read more

They always mess up my order, how hard is it to just put what I say on the sandwich? Sausage McMuffin with bacon, where the hell do they get add cheese from? Hate McDonald's dog idek why I fucking go back. read more

McDonald's - Burgers Near Me - Buford, Georgia

This location is about a block from my home. (Here in north Georgia the streets curve so much that I use the term "block" rather loosely.) Being McDonald's there's not much variation from one location to another. That's the point, isn't it? Whether you're in Philadephia, Los Angels, or Chicago, you know what a McDonald's hamburger will taste like. The feature I like best is the unlimited free refills on the drinks. Speaking of drinks, today is St. Patrick's Day, so I wanted to make sure I got a Shamrock Shake. It was green-ish, had a good strong mint flavor and bits of Oreo. The cookie crumbs add a nice crunch to the smooth shake. I also got my beloved McNuggets with hot mustard dipping sauce. I'm not really one for spicy foods, but the hot mustard has just enough kick. Sadly, the McNuggets got stale quickly. It's about 30 minutes since I placed my order, and the nuggets are beginning to lose their crispiness. Other than that, I'm glad I made the trip. read more

This location customer service is rude as hell and unprofessional. They gave me and my boyfriend cold hash browns for breakfast when we asked for them to be cook to order. When my boyfriend told them, they had us park up ahead which was no problem. This guy with a McDonald's shirt comes to the door to brings up the food but doesn't even hand it to us. He stands at the door with his hands out as if he was waiting on my bf to get out the car and grab it. read more

This is a decent McDonald's which says a lot. The food was hot. Placed a mobile order and it was ready fast.

Thank you dearly to the guy that filled my bag with apple slices when it was all i got. was having a bad night and didn't realize he did it til i drove away so i hope he sees this and knows that he made me laugh :) shift was at 12:30 am on january 20th, thank you random guy! read more

I spent the entire next day with nausea and diarrhea after having a Big Mac and chicken nuggets from this McDonald's the day before, and not having any other food that day. The Big Mac wasn't warm at all even though I ate it 10 mins after pickup, should have been my clue. But my idiot self just microwaved it warm again, and paid the price. Not enough baby wipes in the world to eat here again. read more

I am eating breakfast here for the first time and I must say, the lady who has taken our breakfast order was the most personable and KINDEST. She goes well-above and beyond for her job. She speaks kindly to all of the customers here and goes out of her way to serve. I don't know her name, I didn't see a name tag or find her name on our receipt but she looked to be a manager or assistant manager (I can't tell). She's wearing a grey McDonald's logo sweater with glasses and a visor. I believe she needs to be recognized for her excellence in customer service. We need more kind people like you ma'am! Thank-you for starting out our day with your presence. read more

This review is based on me coming here for TEN YEARS!!!! So keep that in mind. Alot of Yelp users have 1 bad experience and write a terrible review. I have never had a bad experience here. I have always had friendly service. The food has always been to my expectations. Sure, I waited too long at drive thru several times but seriously, who cares? I'm writing this tonight because i ordered my food at the drive thru window and had to wait a while behind one other car. When it was my turn to pull up, the employee apologized for the wait and gave me free fries. Without me complaining whatsoever. That's good customer service. I love this specific store and that's alot to say compared to the McDonalds on HWY 20 a few miles away. Screw that place. read more

We've never had a bad experience like some folks have had here. As of 11/15/20, it sports a 96 A Health score. For a McDonald's, that's unparalleled. My double quarter pounder this afternoon with hot and fresh and so were the fries. Friendly staff as well through the drive through. read more

On Wendsday, February 2, 2022 at 2:00pm the female who was taking the orders through the drive thru kept on ignoring the only simple question I had. After asking her the same question 10 times she finally replied saying, " I dont know", but if she doesn't know she is able to ask that is how all people learn is by asking. She does not place no effort into learning her own job. She was extremely lazy to ask, so she kept saying "I dont know", after I asked her if she could ask another employee who may know the answer to my question. The only reason I asked this question it is because I'm allergic to powder drinks, and I wanted to know if it is made with real fruit or powder, and she kept saying with a lazy tone of voice "I don't know." Furthermore, she held up the line, in which the cars who were behind me, waiting to order, left because most people do not have time to be waiting on someone lazy who doesn't want to work. Side note: While asking her this question, she kept acting as if I didn't ask a question and would keep saying, "what size, what size, what size, what size", but I can't order a size if she doesn't answer my question. She does not have any communication skills. Like a typical narcissist, she then blames me telling me to calm down, when she is the one providing the silent treatment and negligence to respond, which is considered mental abuse for anyone who is having to put up with her. read more

I came in for service and I asked for fresh fries. I drove off afterwards and took a handful of my fries, and they were not even slightly fresh. I came back and requested fresh fries. I was given the worst service afterwards even though my room initial request was ignored. i was even asked why fries were missing as if there wasn't time to have eaten any. That was how I knew they had ignored my intimacy request. I don't eat them individually, obviously. I feel that the customer service needs a revamp. read more

Waited 17 minutes for two combo meals (?!?!?!) They tried to short us a drink (2 combo meals, 2 drinks, right?) , then got the order wrong anyway. I am fairly sure McDonalds does not employ rocket scientists, and this was proven beyond all doubt today. From what I saw, management was MIA, and complex items like serving coffee were beyond the capabilities of the staff. Supposedly the kiosks were to make everything run better - instead, they simply make the mistakes made by untrained managers and workers worse. AVOID this place, and all McDonalds until the franchise/chain gets some competent managers trained up. Remember - you're eating their mistakes. read more

Every time we goto this location something is wrong. Always forget items. Always have to check the bag before we leave. Today they charged me $7.00 and $6.42 (swiped my card twice in same receipt.). Told me it was a glitch in the system and to come back tomorrow to get a refund. Asked for the manager and she couldn't understand why I was charged twice in one transaction and said again a glitch in the system. Promptly refunded me the $6.42 but said she couldn't refund the $7.00 because she didn't know how to get to it. read more

amazing. delicipus. scrumpdilisged deliscious mahogmey yum tmu tum yum yum in my tum tum

The lady taking my order was extremely rude. I'm never coming back to this McDonald's again. I was trying to figure out my order with the many kids in my car and she was taking an annoyed and impatient tone with me, I heard her sigh about 3 times, and she kept cutting me off while I was ordering. Never coming back. read more

Poorly managed. Goodluck getting the order right and prob will take you most of the day to get your day. Worst one yet

It was midnight, I was hungry and there aren't many late-night options around here. Against my better judgement, or maybe it was just because I had a strange craving for a Big Mac, I decided to come here knowing they have a 24-hour drive-thru. Ordered my burger sans lettuce and onions and I don't know, maybe the guy taking my order was incredibly bored, but he kept insisting my order was with EXTRA, EXTRA lettuce and onions. He even told his co-workers this as he brought my order to the window. No. Glad to see he was only joking, but seriously? Burger hit the spot though, no lie! read more

Literally the rudest person I've ever encountered in a fast food service. No reason to act like youve inconvenienced the store for curbside pickup order. Will be the last time I come to this McDonald's. read more

Not sure why the ratings are so low, but I've never experienced an issue. They are fast, even during the lunch rush. My order is always correct! Today I ordered a burger with no bun, and it came out perfectly. They even considered the cheese sticking to the top of the usual container and put it in something that would keep my burger intact, instead. read more

I really enjoyed this experience. Employees were extremely nice. The person at the register provided us with lots of coupons. And the young man at the window was very kind and looked like his name was Cameron. Good job Cameron anywhoooo great costumer service! read more

The drive thru person was this young girl, or at least she had a little girl voice, was rude, impatient, snappy!!! Oh the food was soggy and cold. Wish I could give them no stars read more

Jannelle who works here is an angel and i hope she gets recognition for it. best service i've ever been given at a mcdonald's and it was at 2am read more

Worst McDonald's I've been to in Buford and the one in front of the mall is pretty bad. All of the employees are rude and you will spend your whole afternoon/night/day in line either waiting to order or get your food. Theres this one girl with purple hair who gave me a smart remark after I corrected her on my order. They don't even give you your free desert when you order large. I ordered 1 cheese biscuit and waited 45 minutes for my order. How hard is it to put cheese on a biscuit? read more

Waited 25 minutes for our order. Not to mention it was 11:10pm when we got here and the door clearly says they are open until 12 (dining room hours). Guy was an ass about it. Someone call the corporate office because the manager sucks read more

Went there this evening around 6:55 pm and went through drive through, I did not get my food until 7:22. Now this is McDonalds NOT a fine dining establishment. I talked to the giving the food and asked what the problem was. She asked why and I told her 25 plus minutes to get food. Her reply was oh well. NEVER NEVER will go here again. read more

Wow! They take the "fast" right out of fast food. You would think they would be prepared for a lunch time rush at noon on Saturday. Not so. I'm standing with 6 other people who have been waiting onions for upwards of 15 minutes. No sense of urgency at all from the people working. No ice in the machine out front. All this for a happy meal. I should have gone to Wendy's across the street. read more

This McDonalds has the worst customer service , besides that? They rather talk to each other than focusing on customers order. They took 20 mins just for the Big Mac combo . Customers sat around waiting for their food and the employees kept laughing and talking to each other. Drive thru is even worst. No manner, bad customer service. The food has never been fresh. Fries always stale ... read more

This McDonald's is always slow and rude! I haven't been to this one in a few months because every time I would go the service was crap, the wait time was ridiculous and the staff is always rude! I have complained too many times that I can count to corporate, I have complained to mangers and nothing ever happens. There have been times I could have gone across the street to Waffle House for better service and getting my food faster. Most times the order is even wrong! Corporate McDonalds and the manger does not seem to care enough to keep the customers somewhat satisfied. This restaurant is a complete joke! Burger King, Wendy's or Zaxby's is a much better choice! read more

Sat in drive thru for fifteen minutes, didn't move, had to go inside. I understand you get busy, but to tell a customer "I can't do anything about it". You are a manager. Night shift is disrespectful. Didn't even apologize or offer anything for having to deal with rudeness. Won't be back. Thanks read more

I have to go back to fix something as simple as a medium decaff with 5 splenda and 5 creams in the side... !!! If people use the drive tru is because they are rushing and dont want to go inside... Jus pay more attention !!! read more

The drive-thru line says "any lane any time". I sat in lane 2 while orders were taken from three different cars pulling into lane one. Then the person behind me backed up and went to lane one, also ordering before I was ever addressed. It really pissed me off. In addition, once I actually got to order (by circling the building and pulling into lane one) I received chicken nuggets that were as hard as a rock. Worst McDonald's experience I've ever had. read more