Rating: 3/5 Date(s) visited: 12/03/2010, many times before this. Food: 3/5 Service: 4/5 Atmosphere: 3/5 Price: 4/5 Parking: 2/5 Drive Thru: 2/5 Open 24 hours a day, this is another of my "Goto" McDonalds. I think and have heard that this is the location that trains most of the new employees of Mc Donald's Food: Not sure whether to label this "Comfort food," or a "Last resort" kinda-thing. Service: Drive thru was average. Hit or miss. Can't beat free Wi-fi. Atmosphere: A fairly new decor. Price: Nothing to complain about. Especially when they have a dollar menu. Parking: This location has limited parking during peak hours. Drive Thru: Normal. Neither fast or slow. Hit or miss. read more

Very disappointed with this location. When I pulled into the parking lot the drive thru line was to the street, so I decided to walk in. The line in the store was just as bad. With about 10 people in line there were only 2 registers open. I don't know what the hold up was, but the lines weren't moving. I waited in line for a good 10 minutes before I actually got to the counter. But after that the food came pretty quick and that's the only reason why I gave a 2 star rating. As being one of the busier McDonald's I find it so hard to that they could be understaffed, especially on a wednesday when school gets out early. So if you have time to spare, this is your McDonalds, if not, move on down the road to the next one. ;) read more

The great thing about McDonald's is that the food is pretty consistent, and you pretty much know what to expect. This McDonald's location seems to be one of the busier locations around, probably because of its very central location in town. The Drive-thru usually has a pretty long line, and the lines at the counter are usually pretty crowded during peak meal times. During off-peak times the wait isn't so bad. The cashiers that I've had have been pretty decent for the most part. Nothing exceptionally outstanding either way. The dining area is pretty clean considering the volume of customers this place deals with. I usually try to stay away from fast food as much as I can, but you just can't beat McDonalds fries and the dollar menu!! read more

For as long as I can remember this is got to be the slowest McDonald's I've ever been to I don't know if it's a staffing problem or if they're just plain slow it's so annoying come on guys get with the program man got to pick up the pace or get more staffing or something read more

This is a late night spot. But they just gave me a shit burger. If you go here make sure you check to make sure you get what you order. Make sure the burger is not old and the burger you order. read more

When I was waiting for the food that I had ordered for my girlfriend and myself, I had been notified that the order was up, and I walked over to get my order. Due to the poor line control executed by this restaurant in this location, someone was blocking the path. The person behind the counter said nothing to the person to ask the person to vacate the area. I had to say excuse me 3 different times before the person looked at me dumb-founded and still didn't move. And the person behind the counter still said nothing. I had ultimately gotten my food by pushing my way to the counter. Following this incident the customer blocking the way had come up to me and yelled at me while my girl and I were eating our lunch. The person then had the audacity to call management, whom when arrived never really bothered to listen to our side of the story, and asked us to leave. We did so, and I didn't even finish my food. To top it all off they got our order wrong! The management and staff here are abhorrent, incompetent, and incapable of doing their jobs. Be careful if you visit this location, you're likely to get a bad case of indigestion. read more

Waited at the drive thru for a few minutes with no one answering the intercom. Said hello a few times to no avail. Drove to the drive thru window to order but the girl shuts it on me and walks away. read more

I love Mcdonalds, mainly because I am addicted to chicken nuggets with sweet and sour sauce and their super sweet iced coffee (did you know you can order a meal and basically change anything? I hate soda, so I always opt to get an iced coffee with my meal instead. It is a bit more expensive, but worth it!!). Recently, I went to this Mcdonalds, hoping to get my chicken nugget fix. It was sooooo crowded at about 1:15pm. Anyways, I ordered my chicken nuggets with a smoothie after waiting in the ridiculously long line. They called my order and I picked it up and went outside to eat, taking my chances with the wind blowing all my food away since there was no room inside. I thought my smoothie looked a little different than when I had ordered it before.....but ignored it. I started eating and realized I had gotten a strawberry milkshake instead of the smoothie I ordered (I hate milkshakes too). so I packed up all my food and went back in to get a smoothie. Waited in the same long line since it was the same cashier who had taken my order before. Okay, so most people order, then move to the side to let the next person order as they wait for their food. Not the Korean lady in front of me. I guess the cashier guy was too shy to ask her to move.....so what does he do?? closes his cashier......but no one in this line realizes this until the korean lady has gotten her food and moves away so that we can read "pos closed". -___- great. I then have to walk over to another line to wait in. They did replace my drink though, and even after this 25 minute ordeal, I will still come back. Next time, I'll probably come at some obscure hour though so they wont mess up my order. read more

Typical McDonald's in the Beretania and Ward Avenue area. Drive through is quick and easy. Nothing memorable or outstanding to speak of. Regular fare. read more

Took 10 minutes for someone to even take our order at the drive through with no one else in the drive thru. Another 15 minutes to get food. And they got the order wrong. Find another mcdonalds. This should be your last resort read more

I drove here right after getting through Burger King's drive through. I had bought two Whopper Jr's there, but decided to come to McDonald's because they have better fries and cheaper drinks. I got a 44 oz. Hi-C for only $1 and a small fries to go along with my burgers. For a limited time, they have blueberry pies, so I got one of those too. Total damage came to $3.14. The drive thru line was long, but I endured and actually ate both of my sandwiches by the time I got to the pick up window. Good thing I bought those sandwiches from Burger King first! read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

Normally, I pack my own lunch, but today I couldn't think of anywhere to go for lunch. I'm a one-man show in my new job, with a somewhat isolated office with no colleagues nearby (albeit with a lovely mountain view), so finding lunch dates is proving to be a bit of a problem, and I just can't bring myself to sit alone in a regular restaurant . I was feeling very much like Steve Martin in that film, I think it was "The Lonely Guy." ("Uh, yes, party of one, thank you."). Walked past the lunch wagon near my building...just too much food. You get to be my age, you can put on 5 pounds between morning and night...maybe something else. Walk down King Street to the cafe in Straub...geez, they used to have ready made salads but now they just have the salad bar, and no "to go" packs; just a plate and foil, which might blow away walking down the street...pass. Down to Pensacola. Subway? Eat Fresh? I'll have a stuffy nose reaction to the yeast in the bread. Korean Bar-be-cue? Yum...but I'm trying to slim down...part of the whole mid-life crisis thing. You get the picture...very indecisive today, thus I ended up in McDonalds...the one across from Burger King on Beretania. Wow, haven't been in here for years; the interior is pretty nice. Ordered a "Southwest" salad and green tea, and the salad wasn't bad. Yes, contrary to what Seinfeld said on his show years ago, real men actually do eat salads! I just kept my scary John McCain Halloween mask on though, so nobody would recognize me. read more

Ahhh... the golden arches... oh the memories... Getting out of my nostalgic stupor, I can honestly say that I do love McDonalds and have come to appreciate their "healthier" outlook and packaging of their products. I love how their burgers and fries now come with nutrition facts... even their bottled water. I particularly love how Hawaii's McDonalds have their own local spin like Spam and eggs or the haupia pie. This McDonald's on Beretania is clean and has such friendly service from its employees. I do have to agree with the drive thru being on the slow side but eh... cest la vie! But this is one of the best McDonalds I've been to. That might not be a lot but in the world of endless, greasy fastfood joints, that should count for something. I'm lovin it! read more

The only place that rivals the crazy traffic congestion that this McDonald's causes is Costco Iwilei gas lines! Both places cause traffic headaches and people sticking out in traffic lanes. It's crazy! I hate it but sometimes this is the only location that serves $1 any size drinks. Lary and I never usually come here for a full on order that requires food because the wait isn't fast food quick nor is it even Jack in the Box made to order quick. It takes forever and you midas well go to a sit down restaurant and eat food that's tastier, better for you, and you will have a place for yourself and not sharing it with the bum next to you! Don't even think about going to the drive thru if you're in a hurry... that's a huge mistake! You should probably go inside and just order yourself. Or come with someone and then they can wait outside and you can order! If they have dollar any size soft drinks, then you'll find me here... otherwise you'll find me eating somewhere else content as can be because I don't have to mingle with the dregs of society hanging out here... or the old people that won't budge because they're enjoying their social hour which I can't blame them for because that will be me one day! read more

This is my go-to McDonald's these days. For one, the location is convenient with entry/exit via Beretania Street or Young Street. I hit the drive-thru on the way into downtown Honolulu or the H-1 headed west. They employ a security guard during peak times to help direct traffic in their parking lot and drive-thru lane. Excellent idea. I noticed that this McDonald's employs a very ethnically diverse crew. Training and developing standard practices must be difficult with so many languages and cultural backgrounds but every employee I have encountered has been on point. I come here regularly and have experienced consistently excellent service. Sure small mistakes happen occasionally but they have never completely blown it...if you have experienced other McDonald's locations you know what I'm talking about. The bottom line is that this McDonald's has great management. Well done. This McDonald's gets 5 stars for service but I can't give it more than 3 stars overall. I am a big fan of the coffee beverages that have been developed in recent years but the menu and food quality are subpar. The product just isn't as good as the other fast food competitors out there. The good news is this McDonald's delivers their product well. read more

This is my favorite location,Sad to say I come here quite often only because deals!! Even though parking here is awful, I usually walk here on my linch break. The day I went they had the $5 for 2 mcdeals. It was your choice of 2 items for $5. They had large French fries, filet o fish, big mac, 10 piece mcnuggets and I forgot what else. I of course had gotten the 10 piece and filet o fish because I don't play. Usually when I get the chicken nuggets I always have to ask for more sauce. Maybe it's protocol for all mcdonalds to only give 1 sauce but this one gave me 3!! I was almost fist bumped the guy giving my food when I saw that. They also had a deal with the small Fraps and smoothies, $2.49 for a small. Which I was pretty excited about because me and coffee go hand in hand. I don't really like mcdonalds coffee because it's not as strong as I'm used to but for $2.50 I'm down! Lastly everytime I come here the employees are always nice and actually listen and pay attention to you when you order so no repeating necessary. A+ for this location. read more

This place is disgusting! DO NOT EAT HERE. Me and my GF ordered one Apple pie each and hers had a spider in it! Yes a spider! I will not go back to this location ever again. read more

McDonald's - Spider in my apple pie! - Fast Food Near Me - Honolulu, Hawaii

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Went to All Moana McDs and no McRib, then took a drive to Beretania McDs, still no McRib, yup they are going down hill, the mgmt just told me all McDonald's ran out!!! That just sucks!!!! read more

I've always ordered a sugar free ice coffee from this place and I'm usually satisfied. The last three times I've ordered, it was all made wrong. Either there was no cream, the coffee is bitter, or no syrup at all. The last order was all three. I don't understand the lack of inconsistency. I asked them to make another for me. They just dumped some of the coffee out, added cream and gave it to me with cup dripping from the sides. So I asked for the manger and she gave me a free one made right. Normally I would give a good rating. Not this time though. read more

Charge you what you didn't order and don't give you what you actually ordered. Feels shitty when you're stolen from. Stupid service and work ethics. read more

It seems like none of the workers seem to know that there is salt & pepper on their hamburgers. I ordered 3 plain hamburger with no salt or pepper, large coke & small fries. So naturally the cashier puts plain....so I reiterated "no seasoning" to which she replied "yah plain".... so I get my food, naturally there's seasoning on it, my fries & no drink. She drops it in front of me and walks off before I can ask where my drink is and ignores my attempts to get her attention. So I bring it to the managers attention. All she says is oh....asks who was on register 1 and reorders my burgers with no seasoning. So it's done, she hands me the correct stuff and just pretty much throws the bag at me...unreal. read more

I am disgusted. Me and husband came to enjoy a nice quarter pounder. We where greetead by the rat from ratatwooui. Wii saw the rat and tried to pet it but instead, it bit us! :(((. all of a sudden, we see thanos' truck outtside. i immediately quiver and want to go in. i thought i was going to get rabies. bad restaurant. the food wasn't that bad read more

Every time I'm in town and I'm hungry fast food is the best sometimes!..this line are usually long but I've managed to wait and boom I was done less then 10 min in the drive thru line..don't let the line intimidate you just be patience and it would go by much quicker.. read more

McDonald's - Got everyone late lunch..2.50 double combo deals...Awesome! - Fast Food Near Me - Honolulu, Hawaii

Went today to grab food. They had us wait on the side only to forget the French fries. I had to go back into the restaurant wait in line to ask for it. Manager or supervisor standing right there with no apology. If they can't get one combo and a side McNuggets right then why should they get $15 an hour?! There should be a way for us not to have to stand in line when they get the order wrong. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

The cashiers were super nice and food was good. No mess ups this time. We got what we paid for. Fast and easy on the go. So this time my husband and I decided to sit in since we were trying to kill some time before meeting a friend. It's clear that no animals are allowed in restaurants... maybe service dogs are exceptions but still, many people declare their dogs service dogs and they are not. It's just unsanitary to have animals in the restaurant let alone having them eat off the ground. I was upset to see two dogs inside the restaurant. It was busy so I don't know if the managers cared to escort them out, the dogs at least. I made the managers aware that they had animals inside and I'm pretty damn sure other customers sitting inside was appalled by the dog owners. The front of the store has signs that clearly stated no pets inside. Idk why people don't respect this. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

Slowest drive thru ever. Consistently 15+ minutes. Idk why I keep thinking they'll go any faster, but I'm stuck in this abusive relationship because I like chicken nuggets. Yup. I'm a nugslut. read more

Here we are trying to peacefully enjoy McDonald's for lunch when I see something small and black crawl on the wall next to me. I think its Hawaii and a typical bug and I'll just kill it, oh then a huge cockroach comes out from the wall seam to join the party also!! WTH McDonalds not cool! I kicked the wall and it ran back in but then 2 minutes later it came back AND with an army of friends!!! I think they may have been coming for their first friends funeral or something .... Or maybe they just thought we were going to share our fries. Needless to say all 4 of us jumped up and left in a hurry. McDonalds and cockroaches won this round. And yes I will be calling McDonalds to complain about our unwanted lunch dates, if I wanted a date to make my heart race that wasn't the way. read more

So i just came from eating here. I asked for the classic meal deal which you get big mac, quarter pounder, or a 10 piece chicken mcnuggets with a side of a and a choice of a apple pie or a taro pie... I wanted a quarter pounder and a taro pie. After eating the sandwich and fries and got to the taro pie... It was apple. I asked her why give me a apple pie when I asked for a taro pie. And then tell me the promotion was over? She should've have had it advertised. The manager was dumb as well. All she said was sorry. Like bitch that's all you going say. Uugh poor customer service. read more

So I went in and my order was taken pretty quickly. I had an Uber outside and some friends who wanted to get home, so I ordered a Southwestern Chicken Salad, and Chicken sandwich. To make a long story short, I was patient and friendly until my friend came in from the Uber and was like WHAT DID YOU ORDER. When I told him, he just left like WOW... so My order got ignored. and the 2 girls who came in 5 minutes after me. Got their food 5 minutes before I did... and it must be because I am Haule and your store and store manager is racist, because I cannot figure any other reason I would have waited 15 minutes for a salad and chicken sandwich. To add insult to injury, I hear the one girl in-front of me say, yeah the guy with the salad, spit in it. They got their HUGE order before I did... and the 2nd time my friend comes in is now just laughing at how ridiculous this situation is. Finally 15 to 20 minutes later I get the food I ordered, and there is no apology from the management, nothing accept. well at least your food is fresh. Hoping they HELD THE SPIT. Steve read more

This Beretania McDonalds, during the afternoon midnight shift on archive 24, is so ridiculously ignorant, they hardly speak English and doesn't take notice of anything including slop at the entrance until I had to tell them and took her 20 minutes to clean it up. My bag with my wallet was stolen because of this ignorant mngr distracting my attention about.fish sandwiches that were smothered with SAUCE.....IDIOTS.. read more

I order the chicken crispy and large mocha frappe, with 1 happy meal 4 nugget. The nugget were hard and cold. I was not able to eat it, did the drive thru would of return in in store dinning. read more

I used to come here early in the morning with my parents for breakfast, thus it holds a special place in my heart.

came here on a whim b/c friends were driving, and we were HUNGARY... normally, i don't go to McD's - but when you're hungry and broke and everything else is far.... why not? the chinese boy at the drive thru this past saturday was horrible. he forgot the sauces for our chicken nuggets, and then didnt give us enough, and then didnt give us the right flavors. it was like talking to rain man. then again.... this is fast food.... so i really shouldnt expect much, should i? read more

First time to McDonald's since I moved to Hawaii. Stopped for a quick bite to eat on my way to Schofield. The lady working the window wasn't very friendly, when ordering I asked for a Fanta and repeated myself three times, finally just said ok to the coke she had rung up. My McChicken sandwich was two heels and that's my least fave part of the bun. I guess after working for McDonald's for ten years I have higher standards for the company. read more

We all have McDonald cravings once in a while! It could be a hit or miss honestly. I actually work at this location and it's a busy one but I'm not complaining! :p The customers are usually pretty nice (especially the regulars!) I love the regular customers. Just want to give a shout out to everyone who works here and the customers. Look out for me ;) read more

Why does it take people so long to get their orders in drive through yet people can park their car and walk out the door with an order in hand before you move a car length closer to the window? This McDonald's has gotten a complete overhaul with renovations and upgrades and they can't deliver service better than they did before they renovated? Something has got to be wrong. The food here is still the same standard you expect from McDs. But after several people parked and returned to their car in various different times made me regret going through the drive through, I had to rethink my reasoning to stop by this McDs all together. I didn't even want food? I just wanted a sprite and a water. Maybe I shoulda went to the Burger King across the street. One wrong left turn. read more

it's midnight and stilling waiting in line for 30mins????....... i can't get out of takeout line because being blocked in from other cars behind of me is this the norm for mcdonald's? it's not the 1st, nor the 2nd time read more

bad customer service from the manager. he had a bad attitute when we politely asked if there was any other workers for the front besides the 1 worker since the line had about 20 people. most other locations would have the manager helping but this guy was jus standing there and said 'dont tell me what to do'. but then, he finally jumped on the register. if hes lazy and doesnt want to do anything, he should quit and go be lazy someplace else!!! read more

This is the closest McD to my house so I go there even though the parking sucks. But they have a steady stream of customers so the fries are always fresh! My daughter and I have been known to get fries for dessert after a meal elsewhere so we'll cruise through the drive thru around 7pm. It's not busy then but still the fries are fresh! read more

I come here mostly every other day, I think it's a great location but there's always homeless weird homeless hanging out on there property. I've occasionally seen weird things that happens in this location. Otherwise service is great no doubt about it. read more