Went in yesterday for 2 Big macs and a coke. They had 4 hockey pucks on each burger. The sauce was so secret it was non existent. The bunns were cold like they just pulled them out of the fridge. Last straw for me. Prices have doubled, wait time is 15 minutes and food is disgusting. It went in the garbage at maverick and I got a couple slices of pizza there. read more

Unless you speak the Mexican version of Spanish, it's probably good to avoid this place They have about a 50% accuracy rate in getting your order, right The service is very bad read more

Only giving one star because you can't give zero. This place doesn't care about its customers or their food. I ordered from them from uber eats and they forgot to add most of my food. They only gave me one out of three items I ordered and the chicken nuggets were out of the box and spread out over the bottom of the bag. I'm disappointed with the workers there and their lack of work ethic. I work in the food industry and this is unacceptable and lazy. Don't recommend going here. They used to be good but something's changed about McDonald's here. read more

Hot crispy fries, crispy nuggets and great double cheese burger. Drive thru was prompt and food was delicious. Highly recommend for a quick bite on the go! read more

Still a very conscientious crew working at this McDonald's location. I wish all McDonald's were run as well. The service is drive through only at this time, 6/17/22, the line gets long, so bring your patience. Our group order was lengthy and complicated- cheese on this, no cheese on that, etc, etc. They double checked the order, and it was correct! A group of happy customers! read more

Went here last night. Got there at 10:55 pm, 5 min before closing. Ordered #7, cheeseburger meal. Went home to eat it, there was NO meat on either cheeseburger. U think the cook would have said, we are cleaning our machine and nothing is available, yet they made the butrgers with no meat. I guess that's better than cooking me a burger from a machine with cleaning fluid all over it. Really????? How inept is this country getting every single day ? read more

It rated well so we decided to stop here after a long day at Grand Teton. This place opens til 1am so we decided to stop here instead of driving more. There were 2 lines going and so many cars in line but it did move fast. We were a little disappointed because they didn't have grilled chicken nor chicken strips. Couldn't get something a bit healthier for my daughter. We ordered a lot of food. Got it all. Standard McD's. Fries were ok my fish was kinda stale and dry not fresh. Quarter pounder and big Macs were good. Chicken nuggets were yummy. Sweet tea and sprite and cokes always good here lol sweet tea extra sweet ;) overall it's a bit overpriced for this location. I am sure there's better food out a bit at a better price. Go elsewhere if possible. Only reason we stopped here is because it was open late. read more

After a very long night where everything that could go wrong, did, we stopped at McDonald's for dinner. We went through the drive thru. There were 9 of us and I had a list the food we needed. The person taking our order was EXTREMELY rude. Honestly if anywhere else was opened I would have throat punched him and went somewhere else. After giving him my list of food, he asked if everything looked right. I said I don't know because it was only showing me page 4 of 4. He said don't worry, I got it right. Well, he didn't get it right. He left off 2 of our spicy chickens. But it was too busy to let him know. After leaving and checking our food we were also missing a 10 piece nugget. If that guy hates his job so much, go work somewhere else. He was a jerk and seriously should not work in any form of customer service. read more

I know it's really hard to be a McDonald's worker, and all like one of the most demanding jobs on the market but if there was a chance that somebody in this industry would actually give a shit about what they do, they might be decent. It really seems like these people are just losers and don't know how to tie their own shoe. read more

On our travels we were looking for a fast affordable meal. We were tired of overpaying at local joins that left us feeling ripped off. We stopped here for a quick bite and were happy with the speed, service, prices and quality of food. They have a nice outdoor eating area too. It is McDonalds so our four star takes that into account. Of course it isn't fine dining but where else can a family of four eat for $25? read more

McDonald's - Counter - Fast Food Near Me - Jackson, Wyoming

I'd like to start by acknowledging how insane it is to make a yelp review about literally McDonald's but I just waited in a 25 minute line, and rolled up to a still active menu screen sat there for several minutes as my predecessors also did , and then took in the hard reality that it was closed. I'm certainly not blaming any of the employees that are absolutely over worked and under paid-but have you thought about maybe getting a few cones to cut the traffic line off? Maybe updating your hours according to google? I get that you're a horrifying company and wish no ill will on the staff- but what if you maybe found a few dollars to put some gd cones out... read more

All employees from other countries that don't understand English long slow lines. The cheap money hungry owner of this place can't fix the moon craters going through the drive through. Always closed early not 12am which is posted. read more

This was one of the better and cleaner McDonald's. All of the employees were also very courteous and friendly. I placed my order via their mobile app and the food was out before I knew it. The food was pretty standard and what I've come to expect at a McDonald's. read more

McDonald's - Quarter pounder with cheese for $1 using the mobile app - Fast Food Near Me - Jackson, Wyoming

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Got my food quick. The employees were very nice and professional. Decently long line that we were through in about 5-10 mins. Food was also amazing quality for McDonalds breakfast. Very happy and will stop through next time I'm here. read more

This McDonalds USE to be fabulous and a clean lobby Welcoming place for tourists and locals. They are one of few fast food restaurants in Jackson Hole. WHY do they still have lobby closed....Jackson Hole restaurants are ALL open Outdoor seating is a plus but dirty tables and trash under tables are not desirable. plus Winter in Jackson is a bit cold to sit in your car to eat. My order has been completely wrong or incomplete using the mobile app. Then I have to walk between cars to the drive up window to get it corrected Wendy's is a better option read more

The best place for a quick ice cream cone! We had great service and I got the most fudge on my sundae here than any other McDonald's that I have been to. It was great!! read more

The food is okay, fast service. They never give us ketchup packets for our fries unless we ask for it and even then most times they don't.

The most beautifully decorated McDonald's I've ever seen. Very cool. Clean bathrooms. Tourist info center with maps, shopping guides, local newspapers, etc. read more

Update your hours closed early 900. Everything in Jackson seams to close early open late people not so friendly.

Pulled up as the only car in the drive thru, waited a couple minutes and another car pulls up in the other lane, they take there order and they pull ahead AND then they take our order. 2 number twos. Not difficult right, we got home and two totally different meals! What a joke! read more

What do you expect ! Food is McDonald's so respectable. But the service ! So bad both girls at windows were just so bad. So rude, so dismissive. read more

We arrived 15 minutes before 11:00pm to see a long line. We sat in line for 30 minutes, just to have the employees yell at us, the manager yell at us, and we still didn't get any food. Apparently they were closing?? From my understanding , they are supposed to finish helping the line before leaving. On the their website they also have that the close at 1am? And here we are at 11:00 PM being turned away? So what's good McDonald's!????? read more

Went to this McDs while on a road trip this summer. Stopped in at the restroom first (road trip, remember? ) just as a female employee came out of a stall and left without washing her hands. . Assumed/hoped she was ending her shift and heading home. Got to the register to order ice cream cones and guess who our cashier was... !!! So our disheveled road trip sweet tooth logic was, 'Fine. The cones should have wrappers where you hold when you handle it'. Yes they did! Yay! Guess who put her unwashed fingers on just about every part of the cone EXCEPT the part where it should be...!!! My gut did a somersault as I took my cone. Reluctantly slurped down my ice cream but threw away the cone. Come on people....WASH. YOUR. HANDS! read more

Ordered buttermilk chicken sandwich, ( so dry i couldn't eat it. Ordered filet o fish, tasted like yesterdays leftovers. Ordered medium fries, which were Mcducks fries which are always good. So sad the quality & the hi price of such low quality food is fed to us in Jackson Hole Wy. read more

Update your hours! We planned on a late dinner after a long day in the park only to find this place closed early. After looking over the reviews, this seems to be a regular occurrence. read more

An old trusty place that is fast and kid friendly. The fries here are among the best of any McDonald's I have ate at. The service is hit and miss and speed of order is the same. read more

Does Jackson have a law against trans fat or something? The food at this McDonalds tastes different from all the other McDonald's in the world. It tastes like they prepared it without using grease or oil or something. I don't think I have ever had McDonald's food that tasted anything like this. It's almost McDonald's created some kind of high-end restaurant just like how Grand Lux is Cheesecake factory's high-end brand. I've first came to this McDonald's when I was 11 years old, so it's got a lot of sentimental value to me. I used to spend 3 months in Jackson every year when I was a kid. During my youth in Jackson, I used to walk here everyday with my friends after they got off school. So whenever I pass through Jackson , I always stop here for a little bit. So I guess due to sentimental value, I will always give this place 5-stars even if the manager shoots and stabs me during my next visit.... read more

Take out only. The person taking our order was impatient and rude. Food was ok. Service was slower than most McDonald's.

This one is clean, modern, with a western feel. Food came out quickly, people were friendly!

Only open to drive thru. But still good breakfast grandson wanted hasbrown!! Will be glad when the dinning room is open again.

If your three employees werent goofing off in the bathroom, maybe you would have had time to serve all your customers in the drive thru line before turning us 5 cars away after waiting for a good 10 minutes at 11:00pm read more

Apparently, no onions means add extra, in spite of what was clearly printed on the special order label. Additionally, there was a clear language barrier with the staff and customers. read more

By far the best McDonald's I have ever been to in my whole entire life. Everything was hot and fresh in the morning for breakfast through the drive-through and the line moves quickly. All of the staff members I encountered had smiles on their face and were friendly. This McDonald's deserves a gold star and recognized by corporate. Whoever the manager is should be moved up and should train all McDonald's around the country to be like this one. Great job. read more

Very nice backdrop of the wooded mountain side! The staff was very nice!

I ate at this McDonald's several times during my stay in Jackson, because I needed quick food options preceding or following long days on the road photographing in Yellowstone and Grand Tetons NPs. The quality of the food was fine. No issues whatsoever in that respect. Service was friendly and quick. Points are deducted because of two issues. First, their deliveries come during breakfast hours and obfuscate the dual drive through causing an accident hazard. Second, despite repeatedly asking for no cheese on my biscuit, this lactose intolerant fellow got cheese on his biscuit. Lucky I saw that, or my trip could have been to the bathroom. Pay attention, McDonald's... read more

Too bad you could not let us know that you were closed this morning. I ordered via mobile, drove there and they were closed. Drove 20 miles total. read more

Well first of all it's McDonalds for Pete sake! It tasted just like every other McDonalds I've eaten at. But I must say we were asked by an employee if everything was alright AND asked if we would like refills while sitting at the table. That has never happened to me before at a McDonalds. The restrooms were very neat and clean. If your looking for a McDonalds fix, this is a good one. Do I give it 4 stars for food? No, I give it 4 stars for service and cleanliness. The food gets 2 stars simply because it's a freaking McDonalds for crying out loud!!! read more

Doors were locked, I guess because of Covid. So we waited in car line for FIFTEEN MINUTES just to find out they were no longer serving breakfast. Just an overall frustrating experience. read more

Stopped by for some quick food - as one does at a McDonalds - and was pleasantly surprised by this location. The staff was pleasant and efficient; kept a fairly long line moving and didn't mess up our admittedly complicated order. Food was fine and the experience was nice. Thanks for the great service! read more

Just want the store to know our situation: Sat in the drive through line for 40 minutes Sunday night, tired from travel and hungry. An employee comes out and places cones in the line one car ahead of ours and explains the situation by abruptly saying "we close at 10". No apology, just be gone with you. Keep in mind there was a line of cars well past our own. It baffles me that the owner of this location would be okay knowing families were turned away hungry because well, it was 10 and they had to close. Hours of operation on Google/Apple Maps showed a midnight close. The store could have made a killing by staying open another hour even with the overtime. read more