3 stars based only cause the eating area is half homeless. Which I do give them credit for. I had good service with the cashier but she did get our order wrong. I would have ordered on the app but my coupon didn't work. I tried the magi peach pie today! read more

McDonald's - Mango peach pie - Fast Food Near Me - Kahului, Hawaii

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I'm currently on a McDonald's diet this month. Trying to win a new car on monopoly. Lmao. Wish me luck:) read more

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Good location with plenty of parking and easy access to drive through. Appears to be a well maintained facility. Good food.

We ordered two LARGE FRIES; the size they gave us was small. It says, "Large fries" on the label, but this is not the large size. The guy told us to wait for another bag, then, after a couple of minutes, he came to ask, "Are you guys waiting for another bag?" What the hell? Seriously? So ripped off! And it's so expensive! ***Negative Star**** read more

McDonald's - LARGE FRIES - Fast Food Near Me - Kahului, Hawaii

They forgot the canadian bacon on my egg mcmuffin. So, when I took it to the register, the girl told me that is the way it came. Well, ive been ordering it for 40 years and it has always had canadian bacon on it. Which was confirmed after I asked a manager. The manager had a real attitude. Nobody ever said sorry or anything. Frustrating to wait in line at a drive thru, then have to go in to fix it. $5.29 for a tiny breakfast that took 23 minutes. read more

On October 6 at about 830 pm I placed an order and later wanted the code for the restroom. The female manager on duty told me to wait because she was too busy taking to her male friend at the counter. After several minutes later she finally gave the code. What makes this even better is that a homeless man came in a few minutes later and didn't buy anything requested the same code from the same person and got it quicker by the way her male friend was gone at that time Excellent service to paying customers read more

ZERO STAR! Waited in drive through line for 30 minutes only for them to tell me at the speaker that they were only accepting cash! They don't think they should put out a sign?????? Multiple times that I come here specifically night crew never fail to mess up on my order. The workers including managers attitude, customer service, etc. SUCKS! They are rude, sassy & careless when they are corrected on what was missing or told the shakes/McFlurrys are melted! I came here another time & asked for fresh fries & got stale soggy cold fries & when I asked them to change it out for fresh fries I got fresh fries filled with salt even the bottom of the bag had a pile of salt!! MAJORITY not all of night crew is careless & lack customer service!! Do Better McDonald's read more

McDonald's - Fast Food Near Me - Kahului, Hawaii

The employees who work here on Friday are soooo nice. Everything was terrific. I usually don't have fast food, but I would come to this McDonalds again! Super nice employees read more

Somehow almost everytime I come they always get my order wrong. Sometimes I ask for a chicken sandwich with no lettuce. And I get extra lettuce. Or extra mayo. Also I get cold fries, please no cold fries they're the worst I just throw it away.. But please don't ever mess with my coke. Sometimes that's all I need is a coke from McDonald's it's the best.. and I get a diet coke.. Sometimes you get a rude cashier but other times they're simply nice. It's a give and take. Will come back for my coke ad usual. read more

McDonald's - Fast Food Near Me - Kahului, Hawaii

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This location on Pu'unene Ave. is usually my go-to McDonald's. Most of the time, I stop by here on my way to work in the mornings usually for a frappe or a sausage McGriddle. I don't know what the heck they put in the sausage McGriddle, but I swear, it's like crack. With it's sweet, chewy buns, and salty sausage, how can you go wrong? It's always perfect and one is surprisingly enough to hold me over until lunch time. On my last visit a few days ago, I saw they were offering the sausage mcgriddle + hash brown combo for $3.50. Such a good deal! I usually also get hot cakes with sausage; same thing I've pretty much been getting since I was a child and I still love it! I was full from the McGriddle and actually ate this for lunch. Popped it in the microwave for a bit to heat it up and it was good as new. Still the same taste I remember. They've renovated recently, but I honestly can't remember the last time I've stepped foot into the establishment! Drive through has always been fast, convenient, & majority of the time, they get my order right :) read more

Every time I go here my order is messed up. I ask for no cheese, menu shows no cheese, they repeat back to me no cheese. And what??? There's cheese‍ read more

The food and service here are about what you'd expect of any McDonald's nowadays. "Meh" food and service that reflects workers who aren't paid well and aren't engaged with their work. No surprises here. Just giving a heads up to those who haven't been here recently...there are a lot of homeless people living right next to the parking lot. Many of them appear to be on drugs and others appear to suffer from mental illness. It is not uncommon to be approached for money and/or hear people screaming loud profanities at the staff or patrons. I have witnessed individuals destroying displays on the counter and threatening the staff...creating scenes. I was approached while eating a meal and screamed at in my face and called any number of expletives. As there was no security, I had my pocketknife ready in my hand should the individual decide to get physical with me (I had no idea what he was prepared to do; I did nothing to provoke him). I've been at the Post Office across the street and have heard folks living outside in the grass out front screaming profanities at the top of their lungs. This seems to be particularly common during breakfast hours for some reason. I've got nothing against these people personally, but if situations like the ones I described aren't something you want to deal with when you go out to purchase a meal, I'd suggest to use the drive thru or visit another location if you plan to dine in...possibly Dairy Rd or one of the ones in the Wailuku area. read more

Hubbs and I used the drive through to order 2 burgers and 2 drinks and they still managed to get the order wrong and we ended up with 3 drinks so they refunded us for one. We drove away without checking our food order (yes, naive!) and when we parked in shade down the street to eat it we opened the boxes and I swear both burgers had been sat on!! Squashed, leaning to one side, all the sauce squeezed out one side of the filet of fish which made it hard to eat. Chips were stone cold too. If we hadn't been absolutely starving eating lunch at 4pm we would have thrown it away and gone to Wholefoods to buy some real food, repenting our spur of the moment fast food sins. read more

I had not been inside the Pu'unene McDonalds since their renovation. I was pleasantly surprised how different it looks and how their operation is now. As soon as you enter there are four touch screen order windows that you can self order. I thought those were really cool. On these screens there were easy options that even had info on coupons and deals. I tried one out today with their $2.50 bundle for hashbrowns and it was great. Order time during the morning was was actually pretty quick. Took around 10 min maximum from ordering to receiving. My food was hot and they clearly called my order number. Overall, pretty solid McDonalds. I also noticed that they deliver too, so might be an option in the future. read more

McDonald's - Self Order screens - Fast Food Near Me - Kahului, Hawaii

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This is my to go to place for breakfast and sometime lunch. Breakfast is consistent. The egg McMuffin and coffee are staples in our household. Although they are occasionally short handed, it is common to see the owner working the counter, kitchen, or drive thru. If there are newer employees, they quickly step in to show them how to handle the cash register. Since their remodeling, they now have incorporated mobile and kiosk ordering and are more high tech than other restaurants. Check the mobile app for deals and to schedule curbside delivery. read more

Rolled through the drive through for six apple pies - because they're not fried on the mainland, this McDonald's is always my last stop before the airport. Until we meet again, delicious bubbly pockets of apples, I will avoid your disappointing baked contiguous US cousins. read more

I know it's weird to review McDonald's but I felt like I needed to review a Hawaiian McDonald's. I tried the McTeri and taro pie which are only available in Hawaii. The McTeri tasted just like McDonald's Japan's teriyaki burger which was nostalgic for me. The teriyaki sauce is slightly sweet but I loved it. Super messy to eat so have a sink or wet wipes ready! I didn't expect much from the taro pie as I where'd the haupia pie but they were out. It was surprisingly really good - crispy and perfect texture / level of sweetness. Highly recommend Hawaiian McDonald's! read more

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09.28.2020 11:51 pm Michelle was very courteous towards what I needed cheers and have a great blessed night ! read more

McDonald's - Fast Food Near Me - Kahului, Hawaii

This is probably Maui's first McDonald's. No longer with a playground and private party room like back in the day. It's now very corporate and adolescent. SERVICE: The staff are friendly, but drive-thru service time is longer than ever, thanks in part to the new dual ordering system. Bad idea if you ask me, unless this location doesn't know how to operate it efficiently. TIP: 24-hour drive thru. read more

Okay - it's McDonald's. I'm not a huge fan. It is what it is... and we have kids so here we are. It's quick, easy and reliable. We can generally find something on the menu that we won't feel hugely guilty about if we only eat half. There, I've provided all my rationale for why we end up here time and again in different cities. That said...this is by far the cleanest, most well organized McDonald's I've ever been in. Yay. Very pleasant experience from walking in, to ordering, to table service and clean up. Food actually looked like the pictures on the walls! Ha! read more

Came just to try the Hawaiian breakfast and it wasn't bad for what it was. But I definitely could have done better at home. The service was quick, had us in and out pretty easily. read more

Do not give Senior discount. Charges 30 gets for a cup water. Uncaring and unfriendly service. read more

Like any other McDonalds. They went through modernization of their whole store like every other McDonalds in Hawaii. The two-lane drive thru can get backed up at times, but it goes by pretty fast. If you come in from the front entrance, it is two lanes, but one way so if you enter from the back you must go around to get to the closer parking stalls. There is ample amount of parking but it does fill up since this is the central McDonalds to Kahului town. read more

McDonald's - Two-lane drive thru - Fast Food Near Me - Kahului, Hawaii

One day I started asking myself, how many nuggets do I think I can eat? I imagined the ceiling was somewhere around 50. So I really started fixating on this, I wondered who would be a worthy challenger in a nugget eating contest. I perused the schedule to see who was working. That's when I landed on a name, yes, that would be a true challenger. After polling some coworkers they believed my opponent, who was a full foot taller than me would win purely based on size. Let me be clear, I am a man of strong principles. I refused to accept defeat purely on principle. I was determined to destroy my opponent. We get to talking about how many we think we can eat. I proposed 60 nuggets per person, he exclaimed that we should do 80 in case we both reach 60 and it's a tie. So we settle on 80 nuggets each. As I pulled up to the drivethru I had to repeat my order no less than 6 times to at least 3 separate people. They all could not believe that one man in his car by himself would be ordering 160 nuggets. It did not compute, and really highlighted their commitment to accurate orders. As I pulled up to the window I again had to clarify my order no less than 5 times to two people. For such a large order they cranked those bad boys out with surprising speed and provided a vast range of sauces. So big ups to McDonalds, you guys killed it. Now this is normally where I'd wrap this up. But, I know you're all eagerly awaiting the results of the competition. Early on I established a strong lead, quickly devouring nuggets while maintaining strong eye contact with my opponent as I talked more trash than Jordan did in his prime. As the contest continued I struggled to maintain my 8 nugget lead. But my opponent slowed down. After nugget 33 we entered a state of nugget psychosis. I laughed to the point of tear several times. Everything was hysterical. As he slowed I continued to do my best to maintain a consistent pace, because I knew once I slowed there would be no forward progress. All told I was victorious with a 61-53 triumph. 10/10 will return. read more

So I want a $ 1 hamburger with mac sauce instead of the usual. They want to charge $0.50 to change one for the other. This on a sandwich that only costs a dollar to begin with? You gotta be kidding. I'm trying to be the open minded, adventurous explorer - yet I am still disappointed when the person behind the counter, lovely as she was, has such a poor grasp of english. read more

What can I say, it's a McDonald's franchise. It's fast food. But it's affordable, tasty fast food that I can count on to be consistent and meet my expectations no matter where I go. The Filet-O-Fish, McChicken and regular cheeseburger are my go-to items at McDonald's. I also enjoy their french fries. Customer service is okay. Items in my orders are forgotten regularly, so just be sure to check that before driving off. It's a busy location that is open 24/7, but surprisingly, there is virtually no wait if you use one of the two drive-thru lanes or the pickup service through your phone app. You can get great deals if you use the phone app (there are a lot of buy one, get one free deals, $3 off an order of $10 or more, etc.). All you have to do to use the pickup service is order on your phone app, pay through the app, and park in one of the designated pickup stalls. After you tell the app that you have arrived, someone will be notified to bring your order out to you and hand it directly to you while you sit in your car in the parking lot. No walk-in, no drive-thru... easy peasy! read more

It's McDonald's, so get a grip. It's always clean & friendly. It's probably lame of me to keep offering up reviews for Fast Food on Island, but they need love too, right? Quick sit down when I'm on the go. It's McDonald's. read more

Every time I come to this location my order is wrong. Whenever I tell them that something from my order isn't there they never say sorry. Today the lady slammed what she had in her hands onto the counter and grabbed it while she turned I seen her roll her eyes. If you aren't going to give good customer service, don't work at a place that should have it! Also, the person who was taking my order at the speaker box kept rushing and continued to ask me "anything else" after telling them multiple times to give me a moment. read more

I ordered a crispy buttermilk chicken sandwich at 10:35pm on Sunday and the bun was moldy. Check your food before you leave the drive through! read more

McDonald's - Fast Food Near Me - Kahului, Hawaii

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For whatever reason the dining room hours says til 11p and it's not even 1030p I would rather order inside than drive thru because no hassles with mass amounts of cars going through drive read more

How awesome is this? I'm the first person to review the McDonald's in Kahului, Maui. My family moved to Maui in 1968 and I remember hamburgers being 25 cents when Maui basically had two fast food restaurants on the whole island . . . McDonalds and Kentucky Fried Chicken. Thank you McDonald's for all those years of happiness . . . from seeing me transition from hamburgers to cheeseburgers and even growing up to big kid level with my first Big Mac. You saved my undeveloped tastebuds from poi and squid and prevented that little white kid from starving to death. Here's to you McDonald's -- I raise my glass to you old friend. Aloha to you and a big hang loose to the hamburglar and grimace read more

Double Entry should only be reserved for certain occasion - the drive thru at Puunene McDonald's is not one of them. It is quite the cluster F as you can imagine. However, if you manage to not catch them during rush hour, they are consistent about fast and hot food. I should also tell you that if you MUST go to McDonald's to satisfy a very poor craving, try going to the one in Kihei instead, as this particular McD's is actually 10% more expensive. I should also add a bonus .25 stars for the Taro Pie though. mmmm mmmm read more

The customer service here is SO RUDE!! My husband and I were not acknowledged when we needed anything. Go somewhere else, it's not worth feeling uncomfortable. read more

Not the best service lol can't tell you how many times we had to correct her on our order and she didn't even get it right. The wait wasn't worth the service provided. read more

I'm still kinda ticked that the evil S.B made me eat at McDonald's, processed food hell that it is. We pulled into the drive thru late, just arriving to Maui after a loooongg flight and he was insistent that we get something to eat before hitting the road to Kapalua. Poop on him. I initially refused to order anything, but after some prodding, I begrudgingly ordered a piping hot fried apple pie...MMMMMMM...I hate to admit it, but it was delicious and reminded me of when I was a kid. They don't sell these on the mainland anymore. It's for this reason and this reason ony that I rated McDonald's a 3....! Bastards! McDonald's, I lub to hate u and hate to lub u... :-P read more

Late night after work fuel. Long wait in drive thru. Food is consistent and tasty. Its Mcdonalds, and a solid operation.

Whatever you do, don't eat at McDonald's in Kahului on Puunene Avenue, unsanitary conditions and the homeless are able to get free drinks while we pay for ours. I will not eat at this McDonald's restaurant ever again because of their unsanitary conditions. I get it when they are business and they were however that's not an excuse to not keep up with cleaning their dining room. They should have enough workers that there is one assigned to keep the restaurant clean. What was detesting is to see at 7 to 8 homeless people sneak through the side door to fill their dirty used McDonald cups, used bottles and containers without paying. They were dirty, coughing, and with sores. Also, one homeless person kept helping this older woman employee to put ice in the soda dispenser and he was dirty and had a dirty bandage wrapped around one of his feet. I mean really. Of course this is an older woman who has to stand on a footstool but had to still reach up and struggled to dump the bucket of ice in the dispenser. Yes, I know this person was being a gentleman but please where was the manager and a younger employee that could help or do the job. I was thinking about refilling my drink but decided not to because of the unsanitary conditions. I finally stood went to speak with the manager, and it took awhile for a manager to come up to the front so that I could make my complaint. She was to busy to hear me or take my complaint seriously. She thought I was a joke. The manager did nothing except tell the old woman employee to clean up the soda dispenser. And, the homeless kept coming in refilling their dirty containers. I asked for the owner's phone # to call and make a complaint about her manager and the unsanitary conditions because at this point I was about to call the Board of Health to file a complaint but wanted to make my complaint to the owner. However, they couldn't give me their ph#. So, I just told them that's alright I will file a complaint with the Board of Health and you let the owner know that. And I filed my complaint. I will also let my family and friends know do not eat at the Kahului McDonald's on Puunene Avenue. read more

11/24/2011-Went to McDonald's since many restaurants were closed for the Thanksgiving holiday. These guys were open 'til 7pm that evening. Ordered a Big Mac and fries at the Drive-Thru. Made the mistake of ordering the large size. The fries were HUGE. Also, they didn't give us any ketchup for our fries. Was bummed about that. Overall, a typical McD's. read more

Halfway busy so I understand them being a little bit slow / backed-up, but having to wait 10-15+ minutes just for a few Taro Pies is kinda' crazy. That's not including the time it took me to order those pies because just trying to get them to take my order took awhile as they seemed to be just twiddling their thumbs behind the counter between customers. Sometimes I feel a little odd reviewing fast food joints like McDonald's on Yelp because I kind of expect them to all be sub-par/average experiences (additionally, I don't do fast food very often), but on occasion, when the service, etc., is a little extra crappy, I have an urge to tell others about it. Pick up the slack McD Boys & Girls! read more

I was served a raw burger. I only realized it when I bit into the quarter pounder. I think it was just a matter of time, because I go to McDonald's so much. Otherwise, the workers are kind, and most of the time got my orders correct. They are pretty fast with their double-lanes. But, being served a raw burger is not okay and thus, my 1-star review. read more