First of all the fries were cold. Secondly, our order was wrong. I ordered a big Mac but got a fillet fish. So I get to go without lunch today because I don't have time to go back up there to make sure they get it right service should be right the first time. read more

McDonald's - Filet of fish and double quarter pounder - Burgers Near Me - La Mesa, California

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I realize it's difficult to work in the service industry, especially at a fast food restaurant. I know from personal experience. That said, when we'd have discrepancies with our orders, like problems with the app, the cashier opted to believe the receipts in front of her instead of the app for proof of purchase. I can't change when the bank account shows a purchase! After that, they still made the hamburger wrongly so I had to back in and get them to correct it. At that pont, I could clearly see hints of a nasty attitude. She said I didn't tell her thr changes, but I know I did because my mom wants it the same way every time. I remained calm and pleasant so this was totally uncalled for. Not happy! read more

So I'm looking for some place to eat and none of the restaurants in the area are open due to a power outage in the El Cajon area off Jamacha. McDonald's was one of the few places that did have power so I stopped. I know the staff wasn't expecting everyone to come in here because they were short staffed. It took a while to get served with only 1 person working the front register, and lots of uber drivers waiting for their orders. It was a bit chaotic. On the upside my food was hot and my fries were fresh. I know it wasn't the staffs fault so no shade on her. She was being very patient with everyone. read more

It's getting pretty annoying that everytime I come to this location around 9pm-9:30pm and the building doors are already locked! It's always when that Ashley manager is closing. No signage posted on the door at all explaining why they closed early. There's no cars in the drive thru at all! If she can't handle being open another hour or so then she shouldn't be a closing manager. If she can't handle closing with 2-3 other employees then maybe fast food isn't the right job for her. She doesn't need a full team to get a shift done. If the work is too much for her then maybe stepping down from her position is best. read more

The prices keep going up and quality is going down. 4 dollars for a wafer thing cheese burger is just ridiculous. And it looks like it was pre-made read more

McDonald's - Burgers Near Me - La Mesa, California

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The feb9th night crew has a terrible attitude. No customer service skills.... When ordering at the drive thru the guy had a sassy attitude for no reason. They don't clarify what window to go to, then refuse to look at you when you pull up to the window with a smile. Keep in mind there were no other customers. Instead they just stand next to the window talking - Then she proceeds to just stare at us through the window. Girl just give me my McFlurry like what's with the unnecessary attitude from everyone. read more

If I could give ZERO stars I would ! You guys need a serious makeover in here and I'm not talking aesthetic wise. I'm talking people it's never that serious, if I'm asking if you guys still have something you could of simply just said the answer in a nicer way it's not what you said it's how you said it ! Girl acting slow when was asked if they still have chicken selects or if they still were doing the grinch happy meals or whatever . Mind you they are advertising both what I asked ! With pictures on the dam window . Booooo get better employees . Don't like your job get into another career read more

I wanna be pissed but then I remember you guys are a McDonald's in Spring Valley so what should I expect. You more than likely hire hs kids who can't even give the right count of nuggets or old heads who haven't grown up yet so the service reflects that. It says 24 hrs, I go at around 11pm last night and lights are on. So OBVIOUSLY in any customers mind, the place would be open. I go to the drive thru to see the boards are still on so I'm like "they are open". Wait a couple minutes and no one comes to the speaker so I drive around to the front to order inside. Get to the front door, it's locked but at a table are a group of young adults and a couple old people. I'm thinking it's a bday or something, lo and behold those are the workers. No one came to the door to let me know that they were closed, nothing. It's just common sense and courtesy for any customer but again, you're a McDonalds in Spring Valley. read more

I walked in and no one was at the counter, then a young black haired girl(wish I had looked at her name tag), asks me if she can help me? I said, "yes, I'd like to get a breakfast sandwich. " she replied, "we don't have breakfast anymore " like shockingly looked at her and said, "really?" She said, yeah we don't have breakfast anymore. So I left. I was so irritated with her I figured I'll just take my business elsewhere. I should've gotten her name, this place needs new management BIG TIME. No doubt the service is horrible. The food usually doesn't come out right. It's unfortunate. They don't care about their job, and they don't seem to be trained properly or managed properly. I grew up in the fast food business with my father opening 1-2 up a year. This place needs a management overhaul. read more

they served raw freaking chicken! i called 7 god damn times and noone answered. bet your ass ill be in tomorrow for a refund read more

McDonald's - Burgers Near Me - La Mesa, California

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Working doing drive thru doesn't seem to be trained well. Looks like she also doesn't understand the value of customer service. I understand it was busy, and probably she didn't want to be there. But if you're working please respect the people that you serve lady. read more

Went to this location a few times recently and we placed a mobile order in advance. Understaffed I assume since it takes too long to not get our order ready (like 20 mins max). At least our food is usually correct. Y'all do better! read more

McDonald's at 3781 Avocado Blvd, the female manager on June 6th, 25@ 8pm was very rude and unprofessional. She threw the food delivery towars me on the counter and demanding if I was going to take the delivery or not. Very bad customer service. read more

I PAID for the creamy ranch and ordered some ketchups but when I get home I didn't get any, too far to drive back for complaint! But this is more than a ripoff, it's more like a robbery read more

I was at the drive thru today on Avocado Street 2/22/2025 @12:44PM order #66, cashier #KS 13. While waiting to order, 2 vehicles that had driven up after me in the opposite drive thru lane, had their orders taken before me. I asked the cashier what happened and her excuse was that she was too busy to notice. I told her I don't think so... It was plain negligence on her part. Mcdonalds Corp please train your staff your drive thru procedures to take orders according to who goes next at the drive thru. Negligence and rudeness is unacceptable. Mcdonalds forefathers are turning in their graves. read more

I am not saying Mc D's is my least favorite place to eat but professionalism isn't something Mc donald's values towards customers or employees. I walked in to find 4 people sitting in the dining area. Two of those people looked like managers. The other one was most definitely an employee. They were berating her. I could hear from the restroom. That's not professional. A conversation where your addressing an employees action shouldn't happen out on the floor with other customers able to hear that conversation. Also can't in any way make an employee feel valued. Then they wonder why they are always hiring. Don't even have a breakroom for employees. So what greatness you are showing the people that work for you. You think a discount on a meal is worth alot? But you don't even have a private space to talk to your employees. I'm sure she wasn't having a very good day with all the confronting her in the dining area and people able to hear. Also heard another manager earlier telling her employee as she went out loudly Be nice!. Like these are poor qualities in management. Mc Donalds needs to do better. read more

McDonald's - the front of a mcdonald's restaurant - Burgers Near Me - La Mesa, California

Food was fast customer service was good the restaurant was clean the food was good and the tables are cool especially the interactive one

We frequently go to this McDonalds! The first time the chairs are ripped on the 2 seater tables we like to sit at. I thought they would fix them by the time we came back , but they haven't and it has been months. The staff is always very friendly and efficient. The tables are dirty often but I figure it's because they don't have the time to clean tables because they are so busy taking care of the customers. Understaffed possibly :( The bathrooms are always clean when we visit! read more

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What has happened to this McDonalds? Used to be my go to place always nice people and good service. Over the past year or so things have declined to a point that I will go out of my way not to visit this location. Today during the drive thru rush the cashier barely acknowledged me, but worse the lady operating the pick up window was just straight up rude. I had ordered a drink only, see literally took ten minutes just to hand it to me. This location is sadly going backwards when it comes to service and quality. Sad times. read more

Food: terrible, mcgriddles were cold and soggy with no egg or cheese. Ordered a bacon, egg, cheese biscuit and received two plain biscuits either nothing in them. Hash browns were soggy and stuck to the liners. Terrible quality and terrible service. We had to wait a long time in the curb to receive the drive through order that ended up all wrong. read more

McDonald's - McGriddle -with a piece of bread and sausage and that's it. - Burgers Near Me - La Mesa, California

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I had a mobile order, went through drive through and they didn't have it ready so they said to wait on a number. They followed by making me wait 20 minutes in my car. There still wasn't any updates so I got down and asked about my order and waited another 5 minutes. They finally got my food with half of it being cold and the rest being hot. AVOID! Drive an extra 5 minutes down the street to another burger place. read more

This Mcd's is just bad. The employees don't k ow how to think on their toes. If you ask them a question they don't understand, mostly it's a language barrier. Sorry, you work in this country try to speak the language. Also if you ask a question about the menu they don't know how to answer. Like what deals on the breakfast sandwiches do you have? That throws them for a loop. Then when you order a sausage mcmuffin it's cold. It's just a tiny sausage with a cold piece of American cheese on a barely toasted plain muffin. I go there because sometimes for a fast meal on the run. I would expect if you are paid $20 an hour you would provide some service and a decent meal. read more

This has to be the worst McDonald's in San Diego. I've received wrong orders. Food is sometimes cold and has been left out for awhile. Do yourself a favor and go to the McDonald's in Rancho San Diego. read more

The drive through menu screen looked like it was burned from the inside so it's incredibly hard to read the menu. Also, I ordered a McGriddle, and I was given a McMuffin, which was kind of annoying. I had literally only ordered the one thing, and there were only 3 people in the drive through lane. I'm not sure if the inside was busy, and I can only imagine how hectic it gets in there, and I'm sure everyone is doing their best, but I was kind of bummed to say the least. read more

Update 10/09/2019 Lately I've been coming here for the hot fudge sundaes. But Its just when I need a little kick of that sweetness this hits the spot. I have to admit I came through drive-through one day and I was quite surprised that they ran out of ice cream .... how does McDonald's run out of ice cream?! Nevertheless I still come back because the Ice cream sundae is a cheap treat and it's right down the street!!!! Started going here and grabbing the Big Mac Jr for a friend who had surgery and can't drive. So I figured let me get one too and add extra sauce, onion and pickles and I must say it was pretty darn good. Our fries were also hot. .... honestly it's been a little over 5 years since I had anything from Mc Donald's but gave into temptation for a friend. I have also always loved their coke a cola as it's the best.... once my friends better I probably won't make any stops here for a burger or fries as I have kind of out grown it but I'll definitely grab a coke if feeling that every once in a while. Today, the young girl at the counter (KS#3) said she was new - a week in, but she was super nice, walked to me to say they were waiting on the fries to be finished then walked my bag to me. She was friendly and provided good customer service. I liked the 4 stations where one could order from there to dine in and grab a table number or take it to go. The restaurant was clean, stocked with condiments and I liked the light up table that a father and daughter were seated at. It's more or an urban vibe in here. They did a nice job with the decor and utilization of the dining space!!!! This was my 2nd trip here within 2 weeks and the first was the drive thru. ... that took some time but sounded like it was due to a car ahead complaining about an order. Nevertheless, the food was prepared as orderd and no my friend had no complaints. read more

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Pretty sure they had everyone who ordered drive thru go to the pick up area, then all the food was messed up when they came out to give it to everyone. McUnorganized read more

The staff is friendly and welcoming. I am shocked this is a 1.X business. I am glad they've opened up again. After work this is a great place to relax for a little bit before I head home and chill. Thank you Avocado McD's and team. read more

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I have no choice but to come here no other Mcds close by & they are terrible! Service & they are always out of things how on a Friday first thing in the morning all you have to serve as a beverage is iced coffee. That's crazy! read more

Look at this sandwich! Just nasty and rude like who would even serve this? I would be surprised if they spit in it also! Nasty read more

McDonald's - Big Mac Meal - Burgers Near Me - La Mesa, California

This is THE WORST Mac Donald's!!!! I've been sitting in my car waiting for over 20 minutes for my food and NO ONE has brought it out. It is 2 double cheeseburgers and a pie. Give me a break. Also, I've come up to speak to an employee as well as a manager and still no food! Oh and by the way... There have been 10 cars that have gone through the drive thru and still no food! Terrible manager!!!! Edit: Went up to speak to the manager for the 3rd time and GUESS WHAT? He finally actually checked and although my order is legit and paid for, he doesn't know what happened!!! Seriously?!?!? This a$$hole didn't even check the first two times I came up?!?!? Are you freaking kidding me!?!?! read more

McDonald's - As you can see, I placed the order at 4:41pm and it is now after 5pm. - Burgers Near Me - La Mesa, California

The food tonight is bomb ,I ordered two four pieces chicken mc nuggets and a ice chocolate mocha Cold coffee and oh my goodness it was good,the freshness is on point and the customer service is excellent the two pretty faces was very good and great energy to match I love this mc Donald's now , read more

Argg they messed up my drive thru order. I had been craving a sausage McMuffin all week long. Finally had the time to make it in before 11am only to have them mess up my order and gave me a regular McMuffin. So sad! But not only that, this location needs a session on customer service. It's my closest near my home so I have been to this one often. there is never any good service. The girl who took my order and took payment today for example, No greeting no thank you no words other than my total. And McDonald's is going to be increasing hourly rate to these people who have no customer service skills?? read more

THIRD time getting burnt bread. Contacted customer service for a refund and didn't receive any help. read more

McDonald's - Burnt - Burgers Near Me - La Mesa, California

I would give zero stars if I could. Obviously you know what you're getting when you go to a McDonald's. This particular McDonald's is even worse. The drive through person was extremely rude. The manager was just as bad. The staff makes you feel as if you are pestering them every time you order and they talk to you like you're an annoyance. The entire staff is consistently rude at night. They need to fire the whole night shift, I'm surprised the owner of this McDonald's isn't concerned whatsoever considering there's another one right down the street read more

I placed a mobile order at this location tonight and when I arrived the drive through had cones placed and nobody would answer the door. I paid for my order but couldn't pick up. It was well before 11pm. Unacceptable. Thieves. read more

It's just another McDonald's...however, the drive-thru screen has been completely unreadable for months. It seems to be shrugged off when brought up. Replacement cost is likely the culprit, but customers have to rely solely on their mobile phones to view the menu. read more

Yes this is a McDonald's and you will get what you expect from the food. What this review is about this McDonald's over other McDonald's. See I am a Doordash driver and pick up from this restaurant all the time...several times a day. I also have my breakfasts there. The service is top notch. Friendly. Efficient. And the meals are fresh. Busy times are definitely between 11am and 2pm, but the crew there work their butts off to be quick. read more

Wow just awful service , where do I even begin . For starters the girl working the register had me wait 10 mins to order just to tell me the machine doesn't work an that I have to wait another 5 mins . They also had me order sitting on the shelf for 10 mins an didn't bother to call my number until I asked , super unprofessional place . Will definitely stay clear of this McDonald's that's for sure . They def need new management read more

McDonald's - Burgers Near Me - La Mesa, California

I would not recommend this location. I wasted 20 minutes of my life at this restaurant and didn't even get to order anything. A single star all over a simple shake. I tried to order a shake in the drive-thru because the dining room was closed and they were out of ice cream. I then got stuck in the drive-thru and they couldn't even have the decency to open a window to say "I'm sorry". God forbid they would even have a coupon for a small fry or something. If it's overpriced junk food and poor customer service, this is your place. Needless to say, I won't be going back. read more

This mc Donald's service really sucks. They were out of buffalo dipping sauce, out of spoons to mix the Oreo mcflurry we ordered. The fries tasted old. Just a ridiculous experience. It deserves 0 stars not even 1. I regret coming to this location. This will be the 1st and the last. read more