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    McDonald's

    2.1 (174 reviews)
    Closed 5:00 am - 12:00 AM (Next day)

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Reviews With Photos

    12/28/24
    Jasmine A.

    Stopped by on Saturday, 12/28/24 for lunch. Family and I visited the Richard Nixon library for the day, and we were allowed to go out for lunch. Ordered the following: - 4 $6 McDouble Meal (comes with a drink, 4-piece McNuggets, 1 McDouble, and 1 small fries) = $24 Opted for 1 medium iced latte (additional $1.40 charge) and 1 medium hot chocolate (additional $1.10 charge) SUBTOTAL = $26.50 TAX = $2.05 TOTAL = $28.55

    Room for Improvement - Fudge Sundae Portioning

    My review is just regarding the Hot Fudge Sundae.... I usually enjoy stopping by this McDonald's for a quick treat, especially the hot fudge sundae or the cone (guilty pleasure + cheat day). However, during my visit today, I noticed the sundae was noticeably underfilled. While the flavor and quality were consistent with what I expect from McDonald's, the portion didn't match the standard we have come to know and expect. The cup was only about 1/2 - less than 2/3full, with less soft serve and fudge than usual. I brought it to the staff attention and nothing was done. In any event, a little more attention to portioning would go a long way in keeping this location a go-to spot for a quick desserts.

    Ordering cashier area along w a few self ordering kiosk 5.21.22
    Mimi J.

    This is our local go to McDee's Associates here are majority all great, friendly & service is good. It varies sometimes on the time frame getting your food in a timely manner. I've only might have came here once when the ice cream machine was down thru out my 6 years residing in YL from what i recall. Drive thru is really tight. I mean really tight. I've taken my Tundra Truck thru here but never ever again! I held traffic that backed out all the way to the street my 1st time taking my truck thru drive thru. SORRY From paint marks on the brick wall and on the poles in the drive thru. Lots of cars has had problems too. So suggest if you're not a great in driving trucks thru a narrow area. Walk in is highly suggested. They have 2 table booths w game iPads to entertain kids Woman's bathroom has a air hand dryer, no paper towels. Bummer no changing station outside nor inside big stall for little babies is a downfall. Plenty of parking. Suggest downloading the McDonald's ap for incredible daily deals. Some days there's free item or a great throwback prices on a sandwich etc. also scan your mobile barcode to earn points in Towards free items of your choice once you accrue a certain amount. "I'm LOVING IT!" :).

    Caramel Sundae
    Taylor S.

    I've been coming to this location since I was 10 years old, I've always thought it was a decent location. Relatively kind staff, clean, etc.. but the reason I'm making this review is for Laura. She is the definition of a good employee and a good representation of McDonald's. She is so kind and her happiness is infectious. If I'm having a bad day, she's a kind face I can look forward to seeing! She goes above and beyond. Thanks Laura!

    Large fries not even filled

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    1 year ago

    They treat you like family all members are hardworking people they earn my respect ....love the taste yummy

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    Ordered fries they were cold and soggy for 5 bucks expect reasonably fresh fries not coming back

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    Page 1 of 5

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    American Grub

    American Grub

    4.4
    (1.6k reviews)
    10.2 mi
    $$
    Women-owned & operated
    Outdoor seating

    A friend recommended American Grub, thank you! When you…read morewalk inside it just feels like a place you want to eat "American Grub"! The menu is detailed, you just have to pay attention to things like the burgers don't come with condiments unless you ask for them, especially if you're getting your order to go! The food was really good & exactly what we were expecting. The service was great as well, the staff are very attentive. Happy that it's local, we will be going back!

    It is always a pleasure to support local businesses here in Tustin, and American Grub has certainly…read moreimpressed me in several key areas. I wanted to share some comprehensive feedback regarding a recent experience, aiming to highlight both your successes and areas where further refinement could elevate the customer journey even further. First and foremost, I must commend your team for their exceptional warmth and hospitality. From my initial phone call to the moment I picked up my order, I felt genuinely welcomed and valued. This level of customer service, which often feels lacking in many establishments today, truly sets American Grub apart. It creates a welcoming atmosphere that significantly enhances the overall experience, and I sincerely hope this commitment to friendliness remains a cornerstone of your operation. However, I encountered a couple of points that, in my personal opinion, warrant consideration for improvement. Regarding the payment process, I felt a degree of apprehension about providing my credit card details over the phone. While I understand the operational need to secure orders and prevent potential losses, particularly for larger transactions, for a single item like my bacon cheeseburger, priced at $17.24 including tax, this practice felt somewhat disproportionate. I also noted the 99-cent fee for online payments, which, while minor, might deter some customers who are seeking convenience without additional charges. Perhaps exploring alternative secure payment links for phone orders or adjusting the fee structure for smaller transactions could enhance customer comfort and streamline the process. My primary concern, however, arose upon returning home. Despite ordering a bacon cheeseburger, I discovered the burger completely lacked bacon, as well as any form of sauce or mayonnaise. This oversight had a significant impact on the meal; the absence of these core components rendered the burger quite bland and far from the experience I had anticipated. When ordering a single item, the expectation for meticulous attention to detail is particularly high, as there are fewer variables. Consequently, the overall value of the meal, given the missing ingredients, was not quite met on this occasion. I did reach out to the owner privately via email to discuss these points, and I appreciate their responsiveness and transparency in addressing my feedback, particularly concerning the rationale behind the phone payment policy. It is reassuring to know that your business is open to customer input. My hope is that these observations can serve as constructive input, allowing American Grub to continue refining its excellent service and product quality. I remain a supporter of your local endeavor and look forward to seeing these aspects addressed. Thank you for reaching out. To clarify, all my reviews and communications are crafted solely from my personal experiences and genuine perspectives, not AI. Every word and insight you read is authentically mine, driven by my commitment to provide honest feedback. Even though the review was long..(lol) I wanted to make sure the details are accurate and understandable. Plus I think you and your establishment are great and I wanted to detail that as well Kimberly.

    Photos
    Double Cheeseburger
    Double Cheeseburger
    We like to take our hard seltzer's to a higher level.
    We like to take our hard seltzer's to a higher level.
    Craft beers on tap!

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    Craft beers on tap!
    Terra Wood-Fired Kitchen

    Terra Wood-Fired Kitchen

    4.3
    (668 reviews)
    0.2 mi
    $$

    Terra Pizza is FIRE! The flavors are bold, fresh, and…read morepacked with flavor. We ordered the mushroom and grilled onion pizza, and it was absolutely amazing! The ingredients tasted fresh, and every bite was delicious. What really stood out was the customer service. The staff were warm, welcoming, and genuinely friendly from the moment walked in. If you're looking for excellent pizza and outstanding service, Terra Pizza is definitely worth a visit. We will absolutely be back!

    Horrible experience and extremely poor customer service…read more On Father's Day, my husband wanted to try this restaurant for the first time. Unfortunately, it turned into one of the worst dining experiences we've had. We were seated on the patio and waited for 15 minutes without a single employee approaching our table. Not one server, host, or staff member stopped by to acknowledge us, offer water, or even let us know someone would be with us shortly. We actually timed it from the moment we sat down until the moment we left. What made the situation even more frustrating was that we were seated in the middle of the patio in plain sight. We watched multiple servers and staff members standing around the service station, chatting, sipping drinks, and looking around. Meanwhile, guests who were seated after us had their orders taken, received water, and were even served appetizers before anyone acknowledged our existence. For a restaurant charging premium prices, this level of service is completely unacceptable. On Father's Day of all days, when families are trying to enjoy a special meal together, the lack of attention and basic hospitality was astonishing. After 15 minutes, with my husband and son both hungry and frustrated, I walked up to what appeared to be the manager or owner and informed her that we were leaving because no one had come to our table. Her response was that she "wasn't aware." Frankly, that's not an acceptable answer. If you're managing or owning a restaurant, knowing whether your guests are being taken care of is part of the job. I have traveled extensively throughout the United States and internationally, dining at everything from small local establishments to high-end restaurants around the world. Out of the countless places I have visited, this experience easily ranks among my top 20 worst restaurant experiences. Not because the food was bad--we never even had the opportunity to order--but because the complete lack of service and awareness was that shocking. To make matters worse, after leaving, we went to North Italia. Within a few minutes of being seated, a server greeted us, acknowledged the Father's Day rush, offered us bread, and genuinely seemed concerned when we explained what had just happened. That simple act of hospitality immediately changed the tone of our afternoon. That is how a restaurant should be operated. That is what good management, training, and customer service look like. You make guests feel welcome, valued, and taken care of--even on one of the busiest dining days of the year. This restaurant, unfortunately, did the exact opposite. We left disappointed, hungry, and genuinely stunned by how poorly the situation was handled. Will we return? Absolutely not. There are far too many restaurants that appreciate their customers and understand the basics of hospitality for us to ever give this place another chance.

    Photos
    Terra Wood-Fired Kitchen
    B ri o Brioche Bread Pudding Souffle
    B ri o Brioche Bread Pudding Souffle
    Dining room

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    Dining room

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