I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

Awesome customer service from beginning to end. Everyone I had contact with was very friendly. They…read moreeven came out same day of call and I was pleasantly surprised the washing machine looks like new. I will definitely be letting my property manager know this is one of the best companies they've put us in contact with.

Was paid then never finished my repair. Bob said he had to order my part then left a message it had…read morecome in. When I called back initially he stated he didn't know who I was and would look into it and return my call. Never happened. After multiple phone he said I don't have the part and eventually it turned into you have to pay another service call. He was already paid. What a shame!

When our dryer broke down, we hired them to investigate and see if they could repair it. I called…read moretheir number and was greeted by a friendly representative, who informed me of the 20 dollar call free, as well as a 120 dollar fee for them to investigate and if we don't hire them to repair it. The specialist came within schedule, and investigated our dryer. He spent about 1/2 hour to investigate as well as disassemble the control panel and other parts, and mentioned something about the heating element and another component being broken. He informed us that it would be better to buy a new dryer as the costs of repair would not be worth it (around 450 dollars). We appreciated his honesty and told him we will buy a new dryer for a store. Thus, we paid 140 dollars for the specialist to come and investigate, but no repairs. It was definitely costly, but we did appreciate their honestly. I also noticed that he had what looked to be a body camera, which wasn't mentioned. Thus, if being filmed rubs you the wrong way, it may be good to hire someone else. While I would recommend their service, I may check directly with the manufacturers if they do repairs as just the cost of the investigation from Hartman's was quite expensive.

Great Customer Service!!!…read more I called Hartman's Appliance to schedule a repair on my whirlpool front load washer in my MotorCoach, after dealing with another appliance repair company in south Florida during a recent trip and totally getting ripped off but that's another story, I was relieved to find a appliance repair company with integrity. The other repair company I thought had trouble-shot the issue which was a simple door switch but after the Hartman Technician looked at the washer and lookEd online, he found the washer had issues with an interface module that whirlpool has issued a recall that will require me to get authorization through whirlpool before this issue can be resolved but the technician did provide me with all the information I need to get the problem resolved. Being the other appliance repair company stole the door switch part he removed and has refused to ship me the old part, the new replacement part or refund the $148 he required prior to ordering the part. The Hartman Technician installed a new door switch and put the washer back together and walked me through the whirlpool recall / repair process, so they will definitely be involved once things are settled with Whirlpool. I cannot say enough about the customer service they provided from the start of the process which began with Pattie who took down the details and set up the service call, she was awesome and I really appreciate her communication skills, I also know Christine was involved to ensure the tech was provided with accurate information and finally the technician I'm sorry but I think he name was Jason he was very knowledgeable, professional and took great care when working inside my MotorCoach while working on the washer. I hope to work through the whirlpool warranty process as soon as possible and have Hartman complete the repairs. I will definitely call them again anytime I have appliance issues...

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Do Not use this company. The customer service is terrible. First I received a text they would be…read moreout between 1 and 4 on Tuesday. Then I called and they said it would be the next day. Then I received a text between 8:15 and 10:15 the next day. After sitting by the door for an hour and 40 minutes, they said it was between 9 and 11. Then they guy came at some point but did not ring the doorbell. When he finally did come back, he told me he could only look at the dryer unless I paid TWO service charges of $129.00. When I initially made the appointment I put in the notes it was for the washer and dryer and both were Maytag. This has just been a horrible experience. Choose someone better, please. I'd rather buy a new washer and dryer than deal with people like this ever again.

I do not recommend this company. I requested service for my washer for which the detergent,…read morefabric softener and chlorine compartments were not draining. The technician came and serviced those compartments, told me he had cleaned them and tested them twice and were now working. This is what I had called them for. Incidentally he told me he found a water temperature error and this would require a new board, said it would cost about $650 and would not recommend because my washer is 12 yrs old and it would make more sense to buy a new one. A week later, notice the fabric softener compartment is not draining, I called Mr. Appliance and now they're telling me I need to pay another diagnostic fee for them to come out even though the problem is called them for is still going on. Very deceiving company, I will never use them again.

Purchased a stacking unit washer / dryer for a decent price. 4 months later the dryer stops…read moreworking. I scheduled a repair with manager THREE times, and no one ever came to my home. No call / no show for 3 separate appointments. This horrible business has been nothing but a waste of time and money.

This is the place to go to if you need an appliance repaired or want to save some money and buy a…read moreused appliance. We bought a used dryer from them 2 years ago and had no problems until this week. The belt broke and caused some damage thar I couldn't repair myself. Brought it in Saturday and they had it repaired by Monday and only charged me $25. Best used appliance place in Orlando!