Aiken has the WORST Mellow Mushroom EVER!!!! I've been multiple times and this is the second time in a row my order was forgotten. The first time the girl forgot to put our entire order in and we sat there for 2.5 hours. This time (not busy inside) we went in and got seated then it took ten minutes for our waitress to come introduce herself and get our drink orders. She then came back with drinks and got our appetizer order (which she never put in) we told her needed a few minutes with the actual order as we were still deciding. Another ten minutes later she finally came back for our order. Then we waited and waited and waited for our appetizer which never came. Finally a waiter came to our table and said she left since its shift change, said he would be taking over then asked if we were just waiting on our pizzas. We told him no we are still waiting on our appetizer, he said let me go check in it he came back said it was never ordered then asked if anyone else had a soft drink since we were charged for a soft drink for a water. Our pizza was incorrect but we were starving by this point so we ate it. It wasn't even hot either you could tell it had been sitting there for a while. Needless to say the waitress sucked and never even said she was leaving or turning us over to another server the server didn't know what was going on after she left and we sat there again for 1.5 hours!!!!!!! Virginia Beach's mellow mushroom doesn't suck. Evan's doesn't suck. Augusta's doesn't suck just the Aiken location. I will NEVER EVER DINE AT THIS LOCATION AGAIN, IT BEYOND SUCKS!!!! I'm a local EVERY experience here has SUCKED!!!! This place needs better management!!! read more

This place is a joke when it come to COVID-19 safety. There is a sign in the door that says "face coverings required" but no one enforced it. People walk in off the street with no mask and no one bats an eye. The girl at the counter keeps her mask halfway down her face. That's not how face masks work. I get it, we're all tired of them, but, it is what it is. How are people supposed to be safe when the girl at the front isn't even worried about it!? read more

The routine of our weekly trek to the Shroom is always, always disrupted by workers smoking and partying in the outside patio area. Food is consistently the better pizza in downtown and superior salads....and beers a delivered in appraise size containers (i.e., pitchers). read more

I don't get exactly what all the hype is about Mellow Mushroom. The last time we ate around 2 years ago we decided we would not go back to MM but we decided to give it another try tonight. We are still far from impressed. Our party ordered 3 kinds of pizzas and all were soggy, heavy and overloaded with much too much gloppy cheese (if there is such thing as too much cheese on a pizza). And they were not hot when brought to our table. They simply were not good. I have no plans to return to MM for pizza in the future. Maybe we need to get a calzone or some other such menu item and we will have better luck. read more

Food was good , service was decent , prices are a bit high for what you get. $20 for a medium pizza seems a bit too much , but had a good flavor. Waiter seemed like a good kid but wasn't overly attentive to us. Also this has been the ONLY place we have eaten while traveling that mandates a mask...lame.... read more

Showed up at Mellow Mushroom in the middle of a fundraiser for a local children's charity. The place was packed. Wasn't expecting to get great service but we were quickly helped and our server was on her game. We ordered the meaty pizza and cheesy bread. I also added a beer or two. The cheesy bread and the pizza were both delicious. Much better than anticipated. I can't remember the exact name of the beer, but it was an Ale with "Atalanta" in the name. Is was really good. Due to the number of people at the restaurant we never made it inside, instead taking a seat on the patio area. From what I could see the restaurant is very nice. It was a nice evening, and I really enjoyed the patio. Overall I was really impressed by the restaurant and staff. I will return. read more

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Made an online order today, 3/17/19 got there early and waited a bit got my food and went home, opened the box and was super bummed! Usually the calzones are huge and worth the $8.49 these were tiny! When I say tiny I mean hardly bigger than my hand! Whoever was cooking tonight ruined mellow mushroom for my family and I! The pretzels were also cold and hard, not fresh at all! The calzone should have been charged $4 for the size I got read more

Mellow Mushroom Aiken - Cheese calzone, can't believe I spent $8.49 on this! Usually they are huge! Disappointed, the appetizers were cold - Pizza Near Me - Aiken, South Carolina

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Great place! My boyfriend and I came here on a Sunday to watch some football. We had great service and the food was yummy! I love that they have a build your own salad option. Their spring mix is great, and I'm obsessed with their balsamic dressing. My boyfriend always gets their buffalo chicken pizza, which is hardy and delicious. Of course, after my salad I was craving something sweet. We split their peanut butter cookie, which they served warm with an ice cream sundae on top. It's not an elaborate dessert, but it definitely hit the spot! Our waitress was so friendly and never made us feel rushed as we hung out and watched the game. One of the managers was also super cool about changing the TVs for us. They had great drink specials going on, too! Altogether, a fun casual dining experience! read more

Very good at what they do....pizza! Unique, fresh and great crust. Good service and usually a fun decorative place. Nice that you can sit outside & enjoy people watching. read more

Good Food, Good Service, overall great experience. One of the nicest Mellow Mushrooms we have been too. read more

Mellow Mushroom Aiken - Outside seating area. - Pizza Near Me - Aiken, South Carolina

Wait staff and manager were rude. Tables were closed at 6:30 pm due to no waitress. People were in waiting area and outside and not allowed to sit at tables due to lack of wait staff. Other waitresses were not allowed to wait unstaffed table. it felt like they didn't care if you ate there or not. I found it strange that they kept people waiting outside when tables were open. No flexibility and/or management to meet customer expectation. read more

Came for dinner with family. Server was great. Food as always is amazing. Big fail on bartender. Stayed after to watch a game, told they where closing early for a party. No big deal, but she acted like it was an issue that I wanted a drink at 630. Then proceeded to ignore me. Wont be back to bar area. read more

Being from Chicago area we are particular about our pizza... very pleasantly surprised! Loved the chewy crust and unique topping options. Wish we had a Mellow Mushroom back home. read more

I'm a frequent visitor to the Mushroom. Always order the Greek Salad. Last week I was disappointed. Something was very different. The lettuce was in huge uncut pieces, no green pepper, no olives. I'm not the type of person to send things back, especially after the waiter informed us...there was some new hires...Hope they improve read more

Good food and most of the time it's fast. Tons of outdoor seating and a covered patio. Super dog friendly.

Ate there again tonight. Always is excellent. We had wings and pizza. Always a fun evening there.

Great food! But when the regulars sit at the bar and constantly curse with F bombs and nothing can be done except to ask them to leave, but won't! We won't be back!!! Then the GM doesn't show up until after the loudest regular starts a verbal confrontation with my husband. We were already heading out the front door when he came on from the patio less then 3 feet away! He had to hear all of it since he was sitting on the other side of the glass door! read more

Everything we got was terrible, plus the tables were dirty. Normally the food is average, but nothing was right with the pizza, wings, salad and burger read more

Went there 3 times and the third time was the worse. The other two visits were fine, bartenders were attentive. I went on a Saturday, the place was not very busy, The third bartender spent more time talking than pouring drinks, constantly in the back, not attentive, at least not to me. I ordered a calzone, and it was not cooked all the way through. Now I know why I left Aiken. read more

This is an update. The owner looked into this situation and was gracious enough to send us some free coupons to come back and try again. There had been an issue that she wasn't aware that needed correction. We stuck with wine this time, and had dinner. She was extremely concerned about our experience and was refreshing that somebody actually listened. read more

So glad to see Mellow Mushroom making a come-back and branching out in the Carolinas! We always enjoyed it when we lived in Charlotte. A really good pizza starts with a really good crust, and this crust is great! We ordered one of their specialty pizzas right off the menu, and not a bite of that pizza was left! We had a very friendly server and our drinks were refilled without having to ask. The dining room and restrooms were spotless. We thought we got a good bargain, and will be back soon! read more

Never had the chance to try the food. Being ignored at the reception desk should have been a clue. We were finally recognized and seated. There were several empty tables. We passed the 15 minute mark without so much as a nod from a wait person and decided to eat elsewhere. The taste was pretty bad considering we did not have so much as a glass of water read more

This Mellow Mushroom is great! The atmosphere is very cool & the service is above most local restaurants around. Everything that I have tried from here has been wonderful. I tend to always order the cheese calzone though. I am a lover of way too much cheese and bread! My sons cheese pizza slice for $2.50 was big and delicious too. I love their salads & the house dressing as well. I will definitely be back! read more

One of the worst restaurant experiences I've had in a while. First thing was we sat for 15 min until anyone came up to our our table. One of the people in my party ordered an appetizer and it took 20 min. I ordered an appetizer and a pizza after that, the appetizer came out in 25 min and the pizza in 40. The table ordered their food when my pizza came out and they waited an hour for their food. Our waitress disappeared for majority of our time here. It would be different if this place was packed, but it wasn't. Nobody in my party got to eat dinner together. I would not recommend this place. read more

Good stuff! Not too salty but not plain either. Made for a great stop for local eats while visiting family.

Coolest Mellow Mushroom. Nice place. Pretzels and beer cheese, highly recommend. And the cookie sundae was heavenly. The pizza wasn't as good as I have had at other Mellow mushrooms, but it was still good. read more

Mellow Mushroom Aiken - Cookie Sundae! - Pizza Near Me - Aiken, South Carolina

Very poor service. Spilled drink on my friend didn't say sorry. Just put the drink on the table didn't even pass them out. Also didn't even ask me if I or my buddy wanted something to eat. Just very poor service I could've done better. Been here for 2 hours and I'm not even busy. We haven't got the pizzas we ordered an hour ago. Also Haven't had a refill in about 40 minutes This place sucks. read more

Great gluten free pizza. We live this pace. The staff are always friendly, and it is a hipster little place. Dogs are welcome, too. Celiac friendly! read more

Beautiful! Compared to what else was open on a Tuesday night when you guys had to be closed. The staff was amazing when I visited. The pizza is the bomb. Thank you for carrying vegan cheese. Love it. And the deco at this location is just adorable! Also, I appreciate the smell in this establishment. It's not at all like your competition around the corner. I'll be sure to call to make sure you're open, or I'll stay home from now on. Thank you!! read more

Ate here tonight with a large group. I would not go back. This restaurant appears to be run by a bunch of young kids and it's horrible. Service was pretty poor. They don't serve bottled water but serve tap water that tastes like bleach and smells like sewage. Food was a 3 out of 10 and that's being generous. One of our guests ordered wine and the server brought a filthy glass to the table which she gave back and asked for a clean one (again these young people just don't care) and 10 mins later the waitress brought a plastic cup and stated the dishwasher broke. Gross and unsanitary. Another guest asked about the wine and the waitress had no clue and basically said just read the back of the wine list. Very rude. She had no clue what wines they served. We got a drink list with no wine listed so we had to request the list. The waitress walked past our table many many times and never took any empty plates through our meal. I manage a restaurant and we always teach our staff never walk in or out without something in your hands meaning you are constantly working. This staff needs proper training and they need a proper manager. Will absolutely not go back here again. I'm sorry but I hope you use this information as a way to improve. read more

The pretzels are too salty, the pizza is flimsy, the food was long, and the waiters suck in general. One was watching the TV, wearing their apron. Worst of all, the toilets flush too soon. The booth seats were wet and the table was also wet. They also put too much mozzarella powder on the pizza which got on my slacks. My mom asked for no onion, which they put on anyways. read more

A cool place to hang out with good company. Big bar area with huge seating area in the rear. The food not great. More of a commercial tasting fare. Blah! Pizza sauce had No Flavor. Still scratching my head that they have no granulated garlic for my slice no where to be found there. The Service was excellent for us, very friendly. read more

Mellow Mushroom Aiken - Flying Decor on wall - Pizza Near Me - Aiken, South Carolina

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Ate at Mellow Mushroom tonight for the first time. Had great food and service. Would recommend the calzones and pizza. Nice change for Aiken. Thanks Cheryl read more

I typically enjoy Mellow Mushroom restaurants and have eaten at many throughout the Southeast. This location is by far the worst. The management is totally inept and the service is terrible. It took 30 minutes to get seated(there were plenty of open tables) and another 30 minutes to get a beer. The waitress brought us a plastic fork and knife. When we asked why, she said that the servers usually throw the metal silverware away. ONLY in AIKEN! The food was mediocre and it took another 30 minutes to get the check. Never again! Do yourself a favor and drive to Augusta, Lexington or Columbia read more

Food is usually brought out in a timely manner. Have never had any order mix-ups. Food is always warm and tastes good. Staff is friendly. Restaurant is clean and a nice atmosphere. read more

TERRIBLE in every way! I am not one to write bad reviews but the experience I had the other night was atrocious. The customer service was HORRIBLE. We were seated promptly at 6:30. We were not seen until 6:50, it then took multiple times asking where our drinks were for them to finally arrive to our table. By 7:10 we finally had drinks and had to request ordering appetizers as they were not offered to us. This restaurant was out of 5 things we tried to order initially, which ok fine no big deal. We finally received our appetizers 45 min later (7:55). They were Sporadic in arrival time which made it difficult. We then finally were able to order food AGAIN by asking as it was not suggested to us "are y'all ready to order" NONE of that around 7:30. Finally around 8:15 a salad type meal (main course) was delivered to 1/6 people. At 8:30 two of us were told that they were OUT of burgers and our meal could not be made! AN HOUR plus after ordering!!! We then decided we would order a "quick" appetizer just to get out of there. I was served mushroom soup (without a spoon) that was so cold I could pick it up and eat it if I had desired to with a fork. The other member of our party was served meatballs that were a very strange color. When other food finally arrived just before those second appetizers it was distributed to the wrong people and STONE cold. The calzones looked as though they had been left in the fridge. We never received any drink refills and it was ridiculous to even ask for extra sauce or a SPOON you know for the soup I ordered.... which inevitably never came. Finally after 2 hours and 20 minutes we left unsatisfied, hungry, and upset. The manager came over after our request and told us there was no excuse but that was the best answer she could give. She informed us she was busy counting inventory and did not check up on ANY of the tables for the timeframe we were seated. She offered us coupons. Which "shockingly" we NEVER received, we were also charged for a majority of our orders. DESPITE the horrible service, stone cold food, insane wait time, and lack of a pleasant experience. Our server had started the night by telling us that she was BRAND new. She was not guided and any sort of manor. Simply thrown to a large party and fed to the sharks. She was not once checked up on. If I was her I would quit. The management was horrendous. It is not the BRAND NEW servers fault for all of the unacceptable events that occurred. If she is to blame for anything it would be our empty glasses. I am utterly disappointed in the management and this restaurant as a whole. It was a complete disaster and disgusting for how we were treated. I am sickened having to write this as I again NEVER write poor reviews. But our experience cannot go without saying. I would not recommend this restaurant and I most certainly will not be returning. read more

Poor customer service. The hostess was so rude. My husband forgot a mask, he went outside and was going to walk around and meet us on the patio since we wanted to eat outside anyway. She said we couldn't be in the building without a mask, which I respect, that's why I told her he would just meet us outside. She literally threw her pen down and yelled "I'm not dealing with the this". I swear to y'all I was polite and nice, she freaked out for no reason. We all have to deal with this mask stuff, there's no reason to be a jerk. I was shocked and said we'll just find somewhere else. She said "I don't give a shit" and walked off. I didn't get her name, but she has long-ish red hair and crazy eyes. If I acted like that at my job I would be fired. My husband went and bought a mask and we still ate there because we love the restaurant and we're not psychos. Her behavior was unacceptable and if she hates her job that much she needs to find a new one. Side note- Kali was our server and she was great, friendly and we really appreciate it! read more

Went to Mellow to watch some football on New Years day. My friends and I really enjoyed ourselves. The food was great and our server, Tim, was attentive and helpful. I really appreciate that they were open and willing to accommodate us to hang out and have some great drinks and watch some football. Thanks for a great experience. read more

I typically don't like to frequent chains, but this place is an exception. The service has always been good. I don't know what they do for their pizza and pretzel dough, but it is different and I like it. They have great chicken wings and their pizza is good across the board. This place is one of our favorite places to frequent in Aiken. read more

I took my puppy to the deck at Mellow Mushroom in Aiken and they came right out with a blue dog bowl of water. I asked about what she might eat and they brought her a bowl of mixed meats!!!! Service was FANTASTIC and they made this dog lover very happy! read more