Horrible service didn't get a waitress till I literally had to get up and let them know they hadn't even asked for our drinks

I've been to the mellow mushroom a few times now, and it's always been a great experience. The Germantown location is a hidden gem and the staff has been awesome every time. I love their selection of pizza, wings, hoagies and (of course) their beer. read more

There are multiple locations, and found the one on popular and whitestation to be the best experience. Wait wise. This location you can expect to wait at least 45min. The food are the same great Taste. Little pricy. read more

Good food. Better than the frozen you get at Walmart. Haven't eaten here in a while and didn't realize I had a "draft."

Service wasn't so good, but the food sure was, that is when we finally got it. Our app was burned so they made another then comped it. That was appreciated. My daughter wanted a shirt wanted a medium the waitress brought out every size except a med and made 3 trips back to the back to get one. Kept handing us different sizes none were medium. Ended up not getting one at all. read more

Mellow Mushroom - Pizza Near Me - Germantown, Tennessee

Great pizza but service was so so. Requested to sit in the bar but had to ask for drink menu..... took for ever to get pizza but it was awesome once served read more

Pizza great, service a bit questionable. I was in there earlier this week with our 2 kids and friends. It was by no means crowded. Table behind us got frustrated and got up to leave since it took so long to get their food. My daughter spilled her water. I noticed at least 3 servers who walked by and saw the spill but didn't act on it. Overall pizza still tastes good but take out is the way to go to avoid the sketchy service. read more

We decided to sit outside in the cool air (mainly because there was a 25 minute wait inside - and we were hungry!) I was extremely impressed with the attentive and quick service even though we were away from the main service venue. The chef salad (actually all) was VERY large even if you order the "lil" size - so good! Also, I ordered the "Philosopher's Pie" with grilled chicken, and it to was out of this world!! We def will be coming back for years to come! Thanks Mellow Mushroom for consistently great service and food qualities!! read more

Mellow Mushroom - The $5.50 HUGE Chef's Salad!! Delish!! - Pizza Near Me - Germantown, Tennessee

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All I can say is wow!! This place is by far the best pizza I've had since I visited Florence,Italy! read more

Mellow Mushroom - HOLY SHIITAKE PIE WITH CHICKEN ADDED - Pizza Near Me - Germantown, Tennessee

I had the best experience with my server Alexis. She was very attentive to our needs and gave us excellent recommendations. The food was amazing!! We ordered 3 pizzas and they were all delicious. Of course the drinks were on point. Definitely give it a try if your in the area and ask for Alexis. read more

I have to say "ok" - not great pizza. Part of pizza had zero sauce or cheese which is a shame because I like the crust.

We love the Mellow Mushroom but what has happened? Three stars because the bartender was great. Walked in & bar was full so sat at bar side table. Received an educational lecture from hostess of the many empty tables. Ordered a sandwich that failed to live up to past experiences and was a thin slice of meat (see photo). read more

Mellow Mushroom - Can you find the meat on this Country Club? - Pizza Near Me - Germantown, Tennessee

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Great pizza and calzones, very nice beer selection and some creative appetizers. I particularly like the "Philosopher's Pie" pizza. The downside is that the restaurant is very loud and crowded and the service slows to a crawl whenever they get even a little busy. I prefer coming here for a late lunch or early dinner so I don't spend an inordinate amount of time waiting. I understand waiting for good food at a popular place, but I've averaged a one hour wait from ordering until the food hits the table for a party of 4 during peak hours, that's too long for pizza. read more

The food is great. The pizzas are amazing and pretty unique. The servers can be a little absent and the food slow to come out when they are busy, though the staff is very friendly. Steve, the owner, is always coming around checking on things. It is a great, family atmosphere. Come up on Mondays for trivia. Starts at 7:30 with lots of good questions that span all different topics. read more

I go to Mellow Mushroom for lunch frequently. The service is fast, the environment is fun, and the staff are very friendly. I wouldn't say it's the best pizza ever, but I feel that the price is reasonable. read more

Bekah served myself and a friend of mine and introduced us to their beer club! Great pizza and a great beer selection - I think this might be my new spot! read more

Mellow Mushroom - Pizza Near Me - Germantown, Tennessee

Excellent service, friendly environment and fantastic pizza! Highly recommended! Lots of great menu combinations, too! read more

Mellow Mushroom - Thai Pizza! - Pizza Near Me - Germantown, Tennessee

I'll admit this is a pizza restaurant and their pizza is awesome!!! however, we alwayyys love to order a salad to go with our medium pizza pie. and even after telling the to-go waiter I'm picky about my salad greens and "please make sure they're fresh", they were not 2/3 of the salad was totally unacceptable, and 1/3 acceptable. all of it was warm and wilted. now the tomatoes and cukes yelled "fresh", but a big thumbs down for their salad. and sadly, this is not the first time. but they are 1 mile from our home read more

Good food and usually great service but not tonight. Our server, Patrick, was extrememly rude. There was a misunderstanding and he thought we were saying someone in our party was underage. She is not but he wouldn't know because he refused to look at her ID. As we were explaining this to him he said, "Look, I don't give a sh*t. That's the owner behind me..." I understand that he can't risk his job serving a minor, but he was not. Perhaps he should have been equally as anxious about cursing at customers. Disappointing. read more

This is the first time I have been to the Mellow Mushroom. I went on a Saturday afternoon and they were pretty busy and had a 20-25 minute wait to sit inside. The weather was nice so we decided to sit outside since it was empty. There patio sitting is really nice. I loved their decorative tree, its too cute. After we choose our seats, our waiter came along with some water. He was really nice and pretty helpful. To start we ordered the Meatball Trio. I thought they were just okay, nothing special or memorable about them. For entrees I ordered the house calzone and my sister ordered a cheese pizza with green and black olives. I thought the calzone was also just okay. It tasted good however it was very soggy as though it wasn't cooked all the way. Usually all the calzones i've eaten are formed better and are pretty crispy. However, on a positive note my sister really liked her pizza. Overall, for me this place was just okay. I've had better food at other places but I will admit that the customer service was on point. read more

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This location is the only Mellow Mushroom location worth going to in my honest opinion. My girlfriend and I love their Holy Shitake Pie and Sweet Thai Chili wings! read more

The food here is delicious. They have very unique types of piza and ton of beer. I love it. The only suggestion I would have is they might need to improve their customer service. read more

We did carry-out on Saturday night, called in the order and it was ready on-time (actually a few minutes early). They had messed up one of the pizzas (put something on it that shouldn't have been there), but fixed it quickly and without question. They actually upgraded the pizza from a small to a medium and threw in an order of garlic bread. The garlic bread was ok, but the Greek Salad we got was very, very good. Dressing was very good, the ingredients seemed fresh and it was tasty. We got 2 pizzas: the Small Pepperoini was good, pretty basic, but it was for my son primarily. Also got the Buffalo Chicken, which was really good. Not overly saucy, but had a nice hint of the buffalo flavor to it. My wife and I both really like the crust, it has a nice pull to it and the pizza itself is not overly thick like hand-tossed pizzas are many places. read more

I'm just so tired of this location. Third straight time that they have screwed up my take out order. I guess I'm the fool who keeps going back and giving them another chance. No longer! The picture is of my take out large pizza, does this look proper. I pointed this out to the bartender, who originally opened the box and showed me, closed the box and sent me on my way. I called her back and asked if that is how a pizza should look or just those for take out. I can make you a new pizza, sure I have another 25 minutes to wait, NO Thank you. Would you like a coupon? Why would I want another coupon, so I can spend more money on another screwed up order. Called manager as I drove home, he was sorry, he tells the guys to make sure presentation is good, really then your not doing a very good job. Did he offer anything, NOPE! This location is an unfortunate example for this chain, all others that I have been to, are very good. This location is awful, customer service is terrible. Good luck if you want take out, guarantee this pizza would not have been served in the sit down area! Have some pride and just fix your mistakes. Refund would have been the right thing to do, but now many people will read , and get their pizza from either Marco's, or Milano's. read more

Mellow Mushroom - Pizza Near Me - Germantown, Tennessee

Unbeatable customer service!! --- great example story --- I'm a frequent customer at this specific Mellow Mushroom location for the same reasons most are of any of their locations: one-of-a-kind "Water-raised dough", great pizza, fun atmosphere, etc. But I just came by to pick up my take-out order, and come to find out that they didn't have my $50 order listed at all, as if I had never called in the first place?!?! As soon as they realized that there had been some type of mistake, the cashier, two other employees, and the manager of the restaurant himself all apologized to me and rushed out my order instantly by putting it at the top of the line (called it a "fly order"). While I was waiting, the manager came by to ask me a few questions, not as an interrogation, but just to ensure that this never happened again. He apologized again when he had got all the information and then let me walk out of there free of charge with my full order!!! Like I said at the beginning, I've loved this place for a long time. I drive past 5-6 pizza shops to come here, brought my parents here when they came in town OVER MEMPHIS BBQ JOINTS!! (which is blasphemy around here!); and this was all before this story ever took place. So thanks again to the whole staff and I strongly recommend this place to anyone who'll listen!! PS - go for their buffalo pizza and/or pepperoni! Can't go wrong with either one! read more

Make no mistakes about it, the pizza is unique and definitely delicious, but my last trip there was not so pleasant, and we wound up not eating there. We went in around 2:30 in the afternoon, on a Saturday, to grab some lunch. There were probably about 5-6 tables with people sitting at them, and there was one gentleman sitting at the bar conversing with the bar tender. There was no host/hostess at the stand, so we waited for someone to come seat us. NOBODY ever did. There was more than enough wait staff for the number of people in the restaurant, and TWICE a waitress walked between us and the podium and never said a word. She made eye contact with me, and kept right on walking. The first time she had a pizza in her hands, so I figured she was taking it to a table (which she did), but then she returned to the kitchen and never acknowledged that we may like to have a seat. The next time she was going back to check on the table she just took the pizza to, and again, never acknowledged us. I looked at the bar tender, and he looked at us (the 3 adults and 2 children) standing at the door, and just continued his conversation with the guy at the bar...so we turned around and left. I have only dined-in at this restaurant on one occasion, but have ordered carry-out several times and make the 30 minute drive to the store because the pizza is that good. I promise you, I have not ordered take-out since this incident, and it will be a long time before I ever do it again...if ever at all. read more

The crust on this pizza is great! I highly recommend the soft pretzels, calzones, and the Greek salad. Any of their pizza choices you cannot go wrong with...they make a great pizza overall! I am not a chain restaurant person but the quality of food (especially the bread) gets as close to local as possible. One major down side is the chaos that a full restaurant causes at this place; the service becomes fairly poor, becomes extremely loud, and long delays in getting food. Not sure what the problem is but they handle a full house worse than most restaurants. Avoid noon and 6p, and this restaurant's service is top notch/very friendly! read more

Came in on Christmas Eve at 6:15 despite them closing at 7 they were very accommodating despite the proximity to close. I'm glad they let their employees go home at a good time to be with their families read more

Friendly staff and great food! The pickup service is great as well. The environment is fun and clean.

Love the Wild variety of pizza and probably the best selection of beer on tap in Germantown. Also family friendly environment so take the kids and get funky pizza! read more

This restaurant is my most favorite pizza place with an ample menu selection. Either take out or to stay in and relax. The staff is courteous and fast providing accommodation. They pay attention to detail making your stay comfortable. it's casual environment is perfect for a casual evening and the perfect place for gatherings. This restaurant is in the top list of places to have great time with a meal. read more

Friday night take out once again and the "Mushroom" was packed. I was greeted at the back counter where it is very noisy! The pizza was not ready and I waited about five minutes longer than I was told. The pizza was good, but very expensive. My wife's comment was that Russo's is a much better value. Will I ever go here again? Maybe, after I forget the noise, average service and high price.... the pizza is OK. read more

Consistently good. Over the years we have ordered to go several times and have yet to be disappointed. Monday we ordered funky q chicken, cosmic karma with sausage, greek salads, wings.. all fabulous as always read more

I hate that I have to write this, because this place was always so good. But the last two times I've been in, the pizza is undercooked. Like raw dough undercooked. The first time I was willing to write it off as a fluke, but then it happened a second time. I hadn't been in to this location in a while, and noticed that almost the entire staff is different, I used to be in regularly and constantly had the same servers. Seems like the quality has really dropped with the changes made in this store. What a shame. read more

I was a bit put off by the higher prices, but the food was good. Half a chicken parm sandwich, and half a meatball that I was too full to finish. Despite being only half full, the wait for the food was quite long...too long if I had only an hour for lunch. I'll take the wife for dinner and try a pizza. read more

I loved the food here! This is one place I Highly recommend if you like calzones, pizza and meatball subs! Very good flavor with the right kind of ingredients. All fresh vegetables, meats. Everything thus far has been fantastic. Seating was no problem, even for lunch crowds. Go!! read more

We were in Memphis visiting family and stopped here for lunch. We tried two pizzas the pineapple and ham and basil and sundried tomoto(I forget the names) definitely great pizza and the waitress was really nice and helpful. We did not have any beer but saw the great selection and would probably be regulars here if we did not live in Chicago!! read more

Ok I am little torn on this place. First off I love the decor and the staff has always been great. The pizza to me is good but not the best, I do love their hummus appetizer. I have not tried their sandwiches but a friend of mine got one and it looked pretty good. The downside here is if you go in at lunch and get a pizza or two be prepared to wait and wait this place is busy at lunch. I went in and ate at lunch once just ordered hummus and it took about 45 minutes I finally had to ask for it to go since I had to get back to work. I have been using their take out and it is great and they almost always have my food waiting at the bar for me. Just be aware if you go in at lunch you will be dealing with a crowd. read more

When I found out Memphis had its very own Mellow Mushroom I had to give it a try and it did not disappoint. Had great pizza and even tried the pretzel appetizer which was really good. Now that I am gluten free I found out they have gluten free pizza so i can't wait to go and check it out. read more

Nice sitdown pizza restaurant. They have a full selection of beers and drinks, pints for about 4.50 and pitchers about 15. I'm not a big pizza fan, but if all pizza was like the ones that we had there, I would eat more of it. We had the Philosopher's Pie, Gourmet White, Megaveggie, and the meaty mighty. If you're a vegetarian, their veggie pizzas are equally as good as the other stuff. There's something very flavorful about the crust that I can't put my finger on. Usually, I discard the crust when eating pizza, but I found the crust was just as good as the rest of the pizza. (Supposedly the curst is made with something called "spring water dough", whatever that is.) A large (16 inch diameter) is about $25, which is a bit pricy, but if you're looking for good pizza, Mellow Mushroom is the place to go. read more