Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

EDIT: The manager, Alexander, reached out to me after reading my review and was very apologetic. He…read moretook responsibility for the lack of communication and helped make it right. Thank you again!! I do not recommend this business! I moved from California to Oregon, so I chose to utilize their full packing service in addition to the 1,000 mile journey to my new home. The team of five arrived promptly and took about six hours to pack everything inside and load it into their truck. My husband thought to put a tracker in one of his items and this is where the confusion and lack of communication began. We never got a straight answer on this given the singular phone call in two weeks, but from what we saw on the tracker our stuff made 5-10 stops across Los Angeles and San Francisco during the week that we had assumed they would be driving. Our best guess is that they were unloading and reloading everything into a bigger truck to accommodate more items (and more $$). They packed us on July 26th and I gave my first available delivery date as August 2nd. After the initial contact on the move out day, I didn't hear a single word from them until August 4th after trying desperately to get ahold of anyone at the company. Does anyone actually work here? I only ever received emails from "Jim," but he would stop responding as soon as I asked for a phone call. I feel you would have happier customers if you OVER communicated, given that you have most of their worldly possessions. On top of the complete lack of customer service, the team packed our household items terribly. Nothing is labeled, items from rooms in a bunch of different boxes, several items broken or lost or wrapped up in a shoddy fashion - which is making unpacking an absolute nightmare. The company also just hires random local people to unpack the truck (two men and one older woman- peculiar choice), so while they were helpful they had no idea what each item was. Since we were all totally clueless, it took double the time to unwrap/unbox every single thing. We were moved in on August 8th; the sixth day. I'm now realizing they do this on purpose with their "7 day guarantee," so take that into account if booking. I would urge you to look elsewhere, as Pure Movers was not worth the enormous $15k price tag for me.

Simple Moving Company made our move so much easier. They kept every piece of furniture carefully…read morewrapped, and nothing arrived chipped or broken. They disassembled and reassembled all our furniture perfectly, and even managed to carry everything up some seriously narrow stairs without a hitch. The whole crew worked hard from start to finish and never slowed down. Highly recommend them if you want a moving company that actually takes care of your stuff!

Adam and his team were fantastic and really made my move nice and smooth! They were quick and…read moreefficient!

We've moved three times and this was by far the best experience. Eric and the guys were…read moreprofessional, hard work, never took a break, and finished the move much faster then anticipated. Great to work with , respectful, and did a great job meeting our needs, no Damage to anything! If you're in need of movers these guys should be top of your list!

Great movers! I had an awesome experience with Carty Moving Service. They helped me hoist a heavy…read moreitem onto my rooftop with ease and professionalism. Scheduling was a breeze and the rate was totally affordable. Couldn't be happier with their service! Highly recommend.

We had an outstanding experience with Smooth Movers! Their pricing was very competitive, and the…read moreentire process was smooth from start to finish. Ricky and his crew were professional, courteous, and incredibly efficient. They handled all of our belongings with great care while working at an impressive pace. They moved our entire 3-bedroom home in just 6 hours including the drop off and everything arrived safely without any issues. If you're looking for a reliable moving company that offers great value and excellent service, I highly recommend Smooth Movers. We'll definitely use them again for our next move!

This is my second time using Smooth Movers in 5 years. They came highly recommended from my…read moreNextdoor community and I can't say enough good things about them! Gabriel & Jesse were communicative, professional and spent a lot of time and effort ensuring my items were well packed for a local move.

Quick and efficient. Made the entire moving process simple and easy. Freddy and Andres were amazing.read more

I highly recommend SOS Moving! The fees were transparent and the team communicated at every step…read more Freddy and Andres were there on time and efficiently powered through the move. As I was moving from a first floor condo to a second floor unit in a new community, I was very concerned about an oversized dresser that would be difficult to get up the stairs. It was no problem for the team as they worked together and got it into the unit with ease. SOS Moving beat the pricing of their competitors and completed the move about an hour and a half faster than I was expecting. I am definitely saving this business contact for any future moves!

Exceptional Service - Highly Recommend Robert & His Team!…read more I cannot say enough good things about my recent experience with Trek Movers. Moving is usually incredibly stressful, but Robert and his team made the entire process absolutely seamless. From the moment they arrived, they were professional, efficient, and incredibly careful with all of my belongings. Here is what stood out the most: - Punctual & Hardworking: They arrived right on time and didn't waste a single minute. - Expert Handling: Everything--from fragile boxes to heavy furniture--was wrapped securely and handled with the utmost care. Not a single item was damaged. - Fantastic Attitude: Robert and his crew were friendly, polite, and went above and beyond to make sure everything was placed exactly where I wanted it in my new home. If you are looking for a moving company that is reliable, honest, and does an excellent job from start to finish, ask for Robert's team. I will absolutely be using Trek Movers for any future moves!

Greg & his team crushed it. When the van first pulled up, I was petrified that all of my things…read morewould not fit on it but it did. They moved my stuff in record time and took care of everything really well. However.... after the move, some shiesty things happened. They said that they couldn't take a credit card and would only accept Zelle, but charged me the credit card price which is $20 more per hour. The owner tried to say that there's some sort of fees, but there are no fees for Zelle. The difference was well over $200 so this is why they're getting three stars and almost got two. As a business owner, I can't really refer them just for this reason.

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

Al, Kam and Eddie were the best. highly recommend for any move. pro, quick, friendly, amazingread more

These movers did a fantastic job safely and securely moving our furniture. Would highly recommend.read more

It's gotten EVEN WORSE! When we ask for any sort of reimbursement, they email back saying we are…read more"gang members". The horrid customer service is actually hilarious. This is what happens when you send and very clear email with all photo evidence and post an honest review of social media. They said they would NOT REIMBURSE US AT ALL unless we TOOK DOWN OUR REVIEW! We said we no longer trust them and I guess the "gang members" are me and my fiancé? The damaged photos are on Yelp! I am in shock by how this man must be mentally ill or a just a total liar. Wow, we will continue to post updates. Our honest reviews are "threats" I guess???????? MIND BOGGLING Also we never asked for a refund for the move cost but reimbursement for the damage. Also, we were always calm and respectful and they hadn't replied in 2 MONTHS UNTIL WE POSTED A REVIEW. The "HELP DESK" IS A JOKE. Nobody responded THE HITS KEEP COMING GUYS! They are not accredited by the BBB (Better Business Bureau) and their address seems to be fake.

Where should I begin with my review for Movers LA?…read more My last move was about 2-3 years ago but I had way less things so this time around, I obviously need to hire movers again. From my first move I actually made an excel sheet to compare pricing. I used the same excel sheet and started calling for pricing to see what the best rates would be. Every single place I called had an increase in cost, even they offered any kind of Yelp promo or if you paid with cash. Some places were charging about $100+ per hour, service fees, not including shrink wrap, pretty much would be charged for everything and could possibly spend up to $400+ for a less than 7 mile move with 2 bedrooms, minimal furniture, and mostly pre-pack and do majority of the move would be done by my roomie and I. With all that being said, I never gave up and kept calling different companies. I'm so glad I was patient and stumbled across Movers LA. Their pricing is super fair ($85 per hour if you pay cash)! I can't applaud James and his crew enough. I was given a time frame between 2-5pm. James called me around 3:30pm to confirm that he'll arrive around 4pm and he got here 4pm sharp! They were super efficient, got the job done in less than 4.5 hours and our new place is all stairs. They are the best, I highly recommend them!!

Highly recommend…read more Serge and Serge helped us all day with our move and everything arrived with care. We will 100% Sinatra again if we move in the future Thank you

We recently used Sinatra Movers for a short move within Santa Monica (about 3 blocks). The move…read moreconsisted of about 1.5 bedrooms' worth of furniture and boxes. The 3-man crew worked hard, was professional, and completed the move in about 4.5 hours. I would have given the experience 5 stars, but we did run into a misunderstanding at the end that resulted in additional charges we were not expecting. That said, after following up with the company, they reviewed the situation and resolved it to our satisfaction. To help avoid any surprises, in addition to using a "Yelp Guaranteed" mover like Sinatra, I'd recommend confirming a couple of things ahead of time: 1. What materials (especially shrink wrap and tape) are included versus charged separately--and what those costs are. It's also worth asking for an estimate of how much may be used, as those charges can add up quickly. Our move, for example, used six rolls of shrink wrap. Tip: If you want to manage costs, you might consider sourcing your own materials in advance as it can save you quite a bit. 2. Whether any of your items may be considered heavy or bulky and subject to additional charges. That all being said, we appreciated the Sinatra team's hard work and their willingness to work with us to reach a resolution. We would definitely consider using them again.