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    Eagle Star Moving

    4.4 (198 reviews)
    Closed 7:30 am - 5:00 pm

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - Eagle Star Moving

    In-state moving

    Eagle Star Moving Photos

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    Recommended Reviews - Eagle Star Moving

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    Reviews With Photos

    Email correspondence for promised refund that never came.

    Gregory, Your reply here is astonishing. Your company is contradicting itself. Your company contacted me on February 27th, 2025 apologizing for my experiences and damages and accepting responsibility. I was told that a 50% refund was being issued. To date, I have not received that refund. I have submitted a dispute to collect the refund that your company has stated was being issued. See copy of that email below: "Refund for Your Moving Experience Robert at Eagle Star Moving Feb 27, 2025, 1:10PM Dear Misha, I want to sincerely apologize for the issues you encountered during your move with us. We deeply regret that our service did not meet your expectations, and I understand the frustration this situation has caused. We take full responsibility for the delay in arrival, the shortage of movers, and the damage caused during the process. Your concerns regarding communication, professionalism, and the handling of your belongings are valid, and I assure you that we are taking steps to ensure this does not happen again. As a gesture of accountability and to make things right, we are issuing a refund of half of the amount you paid. We hope this helps address the inconvenience you experienced. Please accept our sincerest apologies, and if there is anything further we can do to resolve this matter, feel free to reach out. Best regards, Robert Johnson Eagle Star Moving"

    Amir and his team after completing my move. Thanks guys! Great job!
    Lawrence G.

    Amir and his team were super efficient and friendly. They they took extra care of my items and were very gentle with my delicate kitchen items. I've used this company 4 times before in the last 3 years.

    Living room
    Mayra G.

    Amazing job by the three movers we were assigned- Islom, Mansur, and Rustam! My partner and I boxed our own items. But the move team came prepared with boxes, shrink wrap, and dollies. They shrink wrapped our furniture for protection and were able to provide a few boxes that we lacked. Kudos to these guys who moved all our boxes and heavy furniture to our new apartment, which was located on a second floor. We scheduled the move to start at 10 am. And they arrived on time! They were able to load and unload all within 3 hours! It was somewhat of a sunny day so we handed out water, which they were very grateful for. Tip your movers!

    TVs.
    Jong L.

    Moving team was great. Was able to finish it on time. Worked on Saturday until 8pm.

    Since Gregory is accusing me of harassment and extortion I'd like to include our last conversation.

    Working with this company was a nightmare from start to finish. They had a two-hour arrival window from 7-9 but arrived late, blaming traffic--even though they weren't hours away. While they packed and wrapped fairly quickly, I tried to protect my plants, but they insisted they'd handle it and then didn't. They ended up damaging my bed's baseboards, scratching my floor, and even damaging the leaves on my monstera. During the move, I overheard the driver lying to Gregory on the phone, claiming that the distance from the truck to the elevator was one mile--when in reality, it was about 70 meters. Though it was lengthy, it was ridiculous to exaggerate like that. The travel time should have been 1.5 hours, but it took over two because they stopped for oil. Why wasn't vehicle maintenance done before the job? Drive time charges also doubled after 10 miles, making this delay even more frustrating. When they finally arrived, they approached my coordinator and asked if she had tequila--a wildly unprofessional comment, joke or not. Robert dismissed my concerns about this, but it was completely inappropriate. They gave both me and my coordinator attitude, disregarded HOA policies (which led to a fine), and spent too much time on their phones, slowing the unloading. To top it off, Robert asked for referrals and suggested I use them again. With comparable rates to other movers, I'd highly recommend choosing anyone else. Edit to add: Gregory's response to my honest review reflects how they handled the entire moving process: whenever I raised an issue, they made excuses, took no accountability, and his response to my review shows no integrity. At no point did I attempt to extort or harass them, nor did I demand money to take down my review; no amount of money could persuade me to remove it. I wrote this review fully aware of how the owner might respond but chose to do so anyway to warn future customers. Please find screenshots attached of our last conversation before this review.

    Александр Б.

    I am happy to have found these guys. Roberto packed and takes care of all my stuff! Recommend

    I do not recommend this company to anyone. The "care" they take in you property is close to none. While also having the nerve to only reimburse you for $.60 for every pound of the item that was damaged. Don't request them.

    All moved in!
    Tina Y.

    Amazing service! Thank you so much to Islom and his crew, we moved in smoothly in no time at all. Truly appreciate all the help!

    Moving
    Matthew M.

    Eagle Star Moving is excellent. Hard working and careful group of guys. Barely made any noise and made our lives so much easier.

    Tyler U.

    The gentlemen who helped with our move were professional and careful with our items. They took care to make sure things were done safely and to our liking.

    Truck

    Eagle Star Movers highly recommended his name is Islam and his boys are really pro when it comes to packing and unpacking they packed my sons piano, they dropped off the piano to my sons house before they go to our destination. very professional My wife spoke to the manager his name is Robert he is Filipino and they are really professional and very accommodating Islam, Mansur and Jomi Thank you very much making it easy for us...here are some video footage

    See all

    2 years ago

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    5 days ago

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    2 years ago

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    Gregory M.

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    1 month ago

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    1 year ago

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    7 months ago

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    2 years ago

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    Bobby R.

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    2 years ago

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    Gregory M.

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    2 years ago

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    8 months ago

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    2 years ago

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    Gregory M.

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    Gregory M.

    Thank you Aleksandr for 5-star review.

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    2 years ago

    Best service, good price and very clean, professional work! Considerate and helpful team! I would highly recommend to my friends and family!

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    1 year ago

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    2 years ago

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    Gregory M.

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    2 years ago

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    Gregory M.

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    2 years ago

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    Gregory M.

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    2 years ago

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    Gregory M.

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    2 years ago

    Islam and Mansur were amazing help! Thanks Eagle Star Moving, we hope to work with you again

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    Gregory M.

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    2 years ago

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    2 years ago

    The guys did the job in a very short time professionally and carefully. I and my family highly recommend the eaglestar moving for everyone!

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    Gregory M.

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    1 year ago

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    4 years ago

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    Gregory M.

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    3 years ago

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    Gregory M.

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    4 years ago

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    Gregory M.

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    4 years ago

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    Gregory M.

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    2 years ago

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    4 years ago

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    Michael J.

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    2 years ago

    They were quick, responsive & very professional. All our belongings were handled with care. I would highly recommend. Thanks again!

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    Gregory M.

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    2 years ago

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    Gregory M.

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    2 years ago

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    2 years ago

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    Gregory M.

    Thanks Barbarina!

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    2 years ago

    Islom, ruslan and manure were awesome! Got all my stuff here safely and efficiently will use again and recommend! Thank you!

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    Gregory M.

    Thanks for your positive feedback, Jessica

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    2 years ago

    Fabulous job! They were efficient and friendly. Highly recommend this company for your moving needs.

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    Gregory M.

    Thanks for your positive feedback, Megan.

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    2 years ago

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    Gregory M.

    Thanks we appreciate it for 5 star review!

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    1 year ago

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    5 years ago

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    Bobby R.

    Helpful 5
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    2 years ago

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    Gregory M.

    Thank you Brock for the positive feedback.

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    2 years ago

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    Page 1 of 5

    Eagle Star Moving Reviews in Other Languages

    Ask the Community - Eagle Star Moving

    Hi Bobby, I'd like to inquire. How can I reach you?

    Hello, you can contact us at 323-826-5052 or eaglestarmoving7@gmail.com. You can also leave your contacts and we will contact you as soon as possible!

    Hi Bobby, I've been trying to reach you for the last couple days via phone call, email, and through the website. I still haven't heard back! What is the best way to get in touch?

    Hello, you can contact us at 323-826-5052 or eaglestarmoving7@gmail.com. You can also leave your contacts and we will contact you as soon as possible!

    Hello Bobby we spoke last night, may I book?

    Sure, please send me your phone number and I will call you

    Don’t See Your Question? Ask Away!

    Review Highlights - Eagle Star Moving

    Thinking I wouldn't be able to find someone with short notice Bobby sent me a response what seemed almost instantly.

    Mentioned in 21 reviews

    Read more highlights

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    Greg & his team crushed it. When the van first pulled up, I was petrified that all of my things…read morewould not fit on it but it did. They moved my stuff in record time and took care of everything really well. However.... after the move, some shiesty things happened. They said that they couldn't take a credit card and would only accept Zelle, but charged me the credit card price which is $20 more per hour. The owner tried to say that there's some sort of fees, but there are no fees for Zelle. The difference was well over $200 so this is why they're getting three stars and almost got two. As a business owner, I can't really refer them just for this reason.

    Best California Movers & Storage

    Best California Movers & Storage

    4.6
    (296 reviews)

    Thank God for best California movers. The people I…read moreoriginally hired never showed so I called best California movers for the following day and even though it was last minute they took me. Showed up on time and helped me pack and move everything. Great communication. They took all my anxiety and stress away. Thank you a thousand times

    ***UPDATE 10 (After submitting the review below to management, along with photos and videos, I…read morespoke with Sam by phone. He was patient, validating, and took the time to truly listen. He offered a partial refund, which I appreciated. Because of how respectfully this was handled, I'm updating my review and adjusting my star rating to reflect the resolution. That said, I will return with another update if the refund does not arrive within the promised week.) I am extremely disappointed upon arriving at my place and opening my boxes that were in storage this past week. On 29 March, 2026, I hired this company to do only the packing, and the pre-unpacking review was positive only because the movers were friendly. Now, I know why - a bit akin to servers being overly friendly just before giving the bill. On 7 April, 2026, I finally was able to take my stuff out of storage and open some of the boxes. I'm absolutely floored at what I've discovered. Long and short of it, one of the boxes was never even fully taped or taped at all, and everything that was in my drawers had been dumped into the box. Nothing was wrapped, including the little lamp that I had - just took the lightbulb out and threw it in there. Took off the shade so it would fit - didn't care if it got crushed or torn. Then, I guess he couldn't or was too lazy (?) to put the shoes all in one box or something, because he dumped a bunch of them in there, too! No glass or breakable items were wrapped and I had supplied them with plenty of wrapping paper, as there was even some leftover. Bottles of liquid substance were not securely shut and protected from leakage. It appeared as though drawers of things were dumped out into boxes with no regard. I haven't opened all the boxes, but from what I've seen so far, I suspect I'll have to update. I will also add that without seeing any price list for boxes, no transparency about that whatsoever, I ended up paying $95 just for boxes - they said they would use as many of mine as possible, and even after the 10 small ones they gave gratis, there were several of mine leftover, but I was out $95, and no one showed me the price breakdown of this. There is *no way that was an honest summary! Furthermore, I was pressured by one of the movers into giving a 20% tip! The audacity! Especially after deceitfully charging me $95 for a few boxes!!! I emailed customer service address, along with a direct reply to Michell, who processed my order, as well as a text to his assistant Megan. As I figured, I would be ghosted once I needed actual "after I've paid" support. I read other reviews that said similar. No one has reached out via phone call or email. The reply Megan wrote in a text seems like the canned responses all businesses use, and rarely, do these hold any water. I am out of pocket over $500 due to this poor service, but that doesn't matter to them, because it's now in their pockets now. p.s.When I went onto Yelp to review them, there is a warning pop-up about fake reviews. I've attached photo.

    Ian's Movers

    Ian's Movers

    4.9
    (251 reviews)

    Due to the writer and actor strikes, I had to give up my apartment and put all my stuff into…read morestorage. Once work started up again 6 months later, I was so over the moving process. I called up Ian's movers and Ann extremely quick with her responses and offered me a quote. Eddie communicated well with me regarding the moving process: And 3 days later, Andrii and Vladimir were there to help my move back into my apartment. Theyre less expensive than a lot of the companies i inquired with but require a 3 hour minimum, which is standard for most moving companies in the area. I don't have much stuff, so I was a little worried they might milk the time and go over the 3 hours. But Andrii and Vladimir were extremely nice, quick, efficient, and gentle with my things. They send photos during the process of any already broken/scuffed things to make sure you're aware (and to also cover their own asses I'm sure) They finished loading and unloading a 1br apartment in 2 hours. I highly recommend and will call them again whenever I get I new place!

    We moved from Sherman Oaks CA to Las Vegas NV. The movers arrived on Saturday and packed our 4 bed…read more3 bath townhome (and home gym!) within a few hours. The next day, they arrived in Vegas to unpack. They were quick, professional, and very personable! Would recommend. Vadim has been great! Thank you sooooo much for making our move seamless. *Updating a day later, after fully unpacking.* My husband and I started unpacking as the movers were still moving things. We noticed three plates, a bowl, and a ramekin had been broken. We also noticed damage to our son's play kitchen. It was still functional, but broken. We were going to let it slide because we understand that things happen, but after we've fully unpacked, there were multiple vases that were broken in one box which held value and I am pretty upset about this. So maybe just some advice going forward, be more strategic with the way that you pack things.

    Eagle Star Moving - movers - Updated July 2026

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