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    8 years ago

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    Miguel R.

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    8 years ago

    Maria omg was so amazing gave me a full god service and she always smile keep it up Maria !!

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    AT&T Store

    AT&T Store

    (65 reviews)

    $$

    I am absolutely furious with the way My Wireless/AT&T handled my switch from Verizon. On Friday, I…read morewent in with my family to move our lines over to AT&T because the plans were more affordable. I explained to the rep Marcus that we also wanted to upgrade every phone. He said he could help but was leaving for the day and told me to come back in a few days to finish everything. He switched us over but didn't do any ordering of phones. Today (Monday) I came back ready to upgrade and was hit with the most ridiculous excuse I've ever heard... Marcus said my account was "on hold" and that he needed a manager to release it. He didn't know when the manager would even show up. Seriously? I drove to the other location on Golden Valley to talk to his manager Rick myself. That's when the truth came out: Marcus opened my account wrong, and because of his mistake I now can't upgrade my phones for THREE MONTHS. Rick and another employee, Mark, flat out told me there was nothing they could do. Their only advice? Go back to Verizon or switch to T-Mobile. I called Marcus again and he refused to admit fault, just kept telling me to "wait." Wait for what? For three months of their mistake to magically go away? Absolutely unacceptable. Because of their complete incompetence and zero accountability, I am DONE with AT&T and My Wireless. My entire family is moving to T-Mobile. If you value your time, your money, and basic honesty stay far away from this place. This has been the most unprofessional and infuriating customer service experience I have ever had.+ all of the employees are under the age of 30 they are unprofessional and need to be retrained.

    The store representative, Justin, was SUPER knowledgeable and helpful, but the franchise owner, My…read moreWireless, is doing him filthy by having him as the only employee on the clock all day long. I came in when they first opened, and there were like 4 or 5 people ahead of me. I waited almost an hour, and only 1 person had been helped during that time because they were apparently going through every little detail of his phone bill. The other people in line said they were there the day before and it was the same exact situation, so I left and came back in the afternoon only to find a similar line of customers where I waited yet another hour to be helped. It doesn't matter if it's busy due to peak traffic hours, there's absolutely no excuse for this understaffed corporate greed. Does he ever get a break or a lunch? Is that even legal? Do better, My Wireless!!!

    ZAGG Valencia - ZAGG Apple Watch SE glass screen protector

    ZAGG Valencia

    (344 reviews)

    $$

    If you have any issues with a cracked screen protector for your iPhone, this is the place to go…read more Super fast service, friendly, efficient, and great price point. If I have any more issues with a cracked screen protector, I will definitely go back to them in a heartbeat.

    ZAGG IS NO LONGER ZAGG…read more I've always ran ZAGG screen protectors and loved them and the assurance they offer... Recently I upgraded to the iphone 16 and knew instantly who I wanted to trust to protect my screen. Went directly from Apple to zagg and had a new protector installed. I chose the option that provided protection along with privacy from the sides A $75 protector.... (My girlfriend has one from Amazon she paid 20 dollars for and has never had any breakage on it and it's also a privacy one, hers is impossible to see from the sides.... The zagg offers no privacy unless your brightness is entirely down with True Tone off.FYI) 2 days later on the first drop from under 2 feet... it broke across the entire screen... I went back and had it replaced hassle free with the same style protector. (This is when they informed me about their new policies that ZAGG will not cover cracked protectors now and that really made me sad because that's what really made ZAGG stand out) now it had air bubbles so I had returned around an hour later, I thought they would push the bubbles out. I was in disbelief that they took it off threw it away and replaced it entirely! This made me feel relieved, I thought wow they really want me pleased! LOL this screen protectors has broken 4x in 3 days... it's got hair lines all through it!!! I will definitely never use another zagg protector on one of my phones. The employees were super chill, they did not like the policy changes themselves so they say. Regardless for me to pay 75 dollars for a screen protector and it be breaking on impacts of less than 2 feet... absolutely not! But will definitely not ever refer a friend to buy a zagg product again.

    Metropcs - cellphoneaccessories - Updated June 2026

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