Great service. They were quick and friendly. They were able to repair the chips on my front auto…read morewindow. The prices were affordable, cheaper than the big franchise auto windows.

Replaced our front windshield on our convertible mercedes bend…read more The windshield got put in right. While they were doing it, they popped up the window.Because it's a convertible that's how they make it fit. In doing so the prop was leaning on the button that made the convertible go up and down. It burned up that motor. They said that they did not do it and they refused to fix it. We will never recommend them and never use them again.

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

I was completely blown away by how honest and professional this company is! I had requested glass…read morereplacement for my 2013 Dodge Durango, because I was told the seal around the windshield was loose and that's why it was making a buzzing sound at high speed. Instead of coming out and charging me to replace the windshield for a solution that he knew would not work, AJ called me immediately and let me know what the most likely problem was. He said the windshield replacement would not solve it, and that I needed to re-seal or replace the cowl under the windshield wipers. He was right.! When I do have a problem with my auto glass, this will be the first guy that I call! Thank you so much, AJ.!

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

Went to Soto Auto Glass to have what we thought was a leak in our windshield looked at. Almost as…read moresoon as we got there he told us that sometimes on cars with a sun roof the small drains can get clogged. He verified that was the issue and was done in 30 minutes for less than the original quote. He and his family were great to work with and I appreciate their friendly attitudes and professionalism. Thanks for the great work.

Had an appointment, however there a a slight misunderstanding with the appointment time via text…read more The young lady decided to call which escalated the situation instead of leaving the misunderstanding alone, I ended the conversation via the call before it got out of hand. The young lady thought it was a good idea to start texting again. I asked her to stop texting me, again just trying to not go back and forth for no reason, her response was "I cancelled your appointment". This young lady needs to learn some compassion and restraint when speaking to customers. It's sad when you have to block someone for a situation which should not have gotten this far for absolutely no reason

Better service and experience compared to Safelite…read more This is my second time to use them for windshield replacement. Adyson was fantastic taking my information and setting up home installation You actually get a human to talk to instead of the electronic Maze You will find quality products and processes Highly recommended

Friendly. Professional. And they took care of me quickly. I'll use them again if I need auto…read moreglass.

Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

Tony was fast and super professional--he gave me lots of great advice and was competitively priced…read more Great service and will use him again if I need a windshield replaced. Thanks Tony!

Tony is a great guy and very professional in what he does. long time in business with tons of…read moreexperience. I don't see how people write negative reviews and never got actually service. I highly recommend budget auto glass.

Bill's Auto Glass of Plano provides excellent service for windshield replacement!…read more First off, the employees are very honest. My call was answered quickly and I was able to get a quote fast. After asking, I was told that the camera calibration for my car (Hyundai Tucson) was not needed, and that other companies unplugged the camera so that it would have to be recalibrated. Here they do not unplug the camera during windshield installations for most vehicles except a select few where it is actually required. This saved me nearly $300 off the competition already. The windshield was done very well. The person that was sent out to change my car's windshield was friendly, did a great job, and was on-time, even giving me notice that he was going to arrive in around an hour in advance. The glass looks nice, and is of even better quality than the original windshield. And, as stated, my lane departure camera still works just as well after the replacement as it did before, maybe even better too. After being quoted higher than the original agreed price, I called back to ask about that to see if it could be fixed. At the time I called, the owner was not available, so I was told by another associate that I would receive a call back regarding my billing and that they wouldn't need my payment details until then. As promised, the new business day I received a call and the problem was resolved! Not only did the owner go out of his way to make sure I was completely satisfied with the service I had received, but he also reviewed my recorded call which contained the original quote when I called initially and even played it for me to hear so I knew I was getting the price that was agreed upon at first. Now this is how other business should operate. Honest, fair, no tricks/gimmicks, and super high quality service. I highly recommend Bill's Auto Glass!

I would definitely recommend this company to anyone looking for a quick and professional auto glass…read morerepair service. I had made an appointment with another auto glass company (a large national chain) which gave me a window of time that they would meet me for a windshield replacement, but unfortunately the technician did not call to say he was headed my way until an hour after the window they had provided and the office increased the price on me last minute, so I searched for a different company to work with and I'm glad I did. Curt was very professional and his team was prompt and on time. I scheduled my appointment on a Thursday and they were able to come out the very next day. The technician was very quick at removing and installing the glass. Despite me watching him do the install, he was very professional and courteous and answered any question I had without slowing down his work. This company has earned its five star review and I will definitely use them again if needed and recommend them to friends and family.