I was very excited to try this place on Cinco de Mayo. I know it's extremely busy on this holiday so I expected a long wait and tried to have a lot of patience.
We waited about an hour. The hostess was doing the best she could but she had a pen and a paper and seemed a bit overwhelmed and disorganized. People weren't very kind but she did the best she could and was very nice.
As soon as we sat down our waiter came over and brought us chips and what I believe was warm bbq pico/salsa. I did not like this at all but the chips were warm and very good.
I ordered a spicy margarita and my wife a Diet Coke. Her soda came out quickly and as anticipated, I had to wait, not a big deal, the bar was slammed. When my margarita was delivered it was what I would call a little of half full. In total, with the ice, it was about 5 sips. The waiter was no where to be found so we watched other people's drinks and theirs were full to the top. I know the bar was busy so I just drank it and didn't order another.
Our waiter came over to take our order and was very distracted. Again, I know it's a busy holiday but he barely made eye contact with either one of us. I ordered the mango habanero wings that were a special and he recommended the sauce on the side because it's extremely hot. I agreed and thanked him for the suggestion. My wife ordered a chicken burrito and I ordered a salad (that had cactus on it!) with grilled shrimp.
Our wings came our slathered in sauce. I waited for the waited but he never came back until our food was brought out by the food runner. I understand that modifications to food on a busy holiday like this is a no no. If the waited did suggest the sauce on the side, I wouldn't have asked for it. I explained to him that he suggested the sauce on the side and it came in it. He stood at the table and didn't say anything so I asked him if we could either take it off the bill or if he could bring back wings with no sauce. He took the wings and said nothing. At this point, I didn't know if we were getting the wings back. Again, being sensitive that they are super busy, I let it slide. The wings came back out, sauce on the side, delivered by what I assume is a manager/kitchen manger/owner and they were great. I actually enjoyed the sauce albeit very spicy.
My wife's burrito was good but could have used more sour cream, guac and it was apparently on the other side of the burrito that was sliced in half.
My salad was huge but didn't have any dressing so it was a little dry. I thought there was no cactus on it but found it under the lettuce. The shrimp on it was fantastic. If I had some dressing this salad would be five stars.
The waiter came over with the bill before we were done and I let him know that we would need two to go boxes and an order of churros to go. He brought me a plate with churros with ice cream. I try to have patience with the waiter and let him know I ordered these to go and that's how I'd like them. He brings me back a to go box with the ice cream in it and churros on top. Now, I love churros. I order them a lot. When the menu says churros, it usually says what accompanies it. This did not. He brings me the churros with ice cream in a to go container. In any case, you would not put ice cream in a to go container for many reason and then put the churros on top. I flag him down and explain to him that ice cream should not be packaged to go and the menu didn't indicate that they came with ice cream. He said "that's how they come". I explain to him that I'd like the churros in a box without ice cream to go. At this point, I'm pretty frustrated because I've been patient with him and he isn't trying to help me. The nice man who brought out our wings comes back with a bag for our to go boxes and thanks us for coming in, we pay the bill and leave. In the end the churros were amazing when we ate them at home.
I'd give the wings 5 stars. The salad 3.5. The burrito 4. The churros were a 5. The service a 1.5 between the drink service and waiter. That's why I gave them a 5. I
Overall, I'm sad it was disappointing. I had high hopes for this place as I chose it over Anejo and our good old faithful Sam Diego's. I can't say I would go back in the restaurant or recommend someone to go into this place to anyone that asks. I may get takeout as the food was decent. read more