Everything!!!! He explained everything in detail, was very polite and friendly and would definitely do business with him again

Michael & Sons electrician, David, provided friendly, efficient, quality service. I recommend.

Absolutely horrible service. Our shower failed and could not stop water coming out and got into our ceiling on the first floor. I took out the shower myself, but we called Michael and Sons to do a leak analysis to be safe. Because the shower had no independent water supply cut off, I had to cut off water for the entire house to prevent further damage. Mr. Bikramjit Singh came out, and did not look at one pipe. He glanced at the shower, said the leak came from the shower without looking at any other pipes or cutting into dry wall or anything. Instead, we're charged $286 for "Open An Access Point In Ceiling Or Wall To Work On Piping Or Locate Leaks". That is a blatant lie, as he did absolutely nothing in the ceiling or wall to locate a leak. Despite knowing that we did not have water in the house, he did not offer us a temporary solution to allow us to turn the water back on for the rest of the house. I had to call another plumbing company and spend more money for a solution that took less than five minutes for them to allow us to have water in the rest of the house. It's absolutely deplorable that Mr. Singh and Michael and Sons were "pleased with their work" after unnecessarily leaving a house with children without running water for two days. Even the insurance adjuster was appalled that they left us in that state. I'm reporting this company to the Consumer Protection Bureau - this is clearly a company that can't be trusted. read more

Michael & Son Services Frederick - How the project looked before Mr. Singh's arrival - Plumbing Near Me - Frederick, Maryland

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Ronald did an awesome job checking out our AC unit. Ran a diagnostic on it, changed out the filter, cleaned the outside fan, checked the Freon and suggested a few things. Its great to have a company take care of its customers. read more

The tech was great, but scheduling was awful. They scheduled service for 8-10:30. I called them at 11:15 to see what was going on. Lady said she would find out and contact me. Never did. Tech finally showed up at 1:15. He was not aware that I was scheduled for 8-10:30. So I had to take the whole day off instead of just the morning. Very inconsiderate and unorganized. read more

Excellent service. The technician was very informative and friendly. I would highly recommend them

Michael Asamoah came out as an after hours call, he was very pleasant and knowledgeable. The first thing he did was put covers in his shoes to protect our floors and that was a grand gesture. We had an issue with the connection with the water hose to our new fridge and was unable to cut the water off at the sink level leaving us stuck with only using the main water shut off. Due to the original contractor not completely putting in the hose correctly Michael had to put in a whole new line and added an extra piece so we can pull out the fridge without damaging the line. I am very pleased with how work and would request him for my next job. The pricing I felt was fair for the job! read more

My experience with Michael & Son was great! My technician was very knowledgeable about my requests and even offered better solutions! He was also able to provide a detailed quote on the spot for the electrical work I was requesting. He arrived on time and bought his own shoe covers which I really appreciated. read more

Jason was very professional and did a great job on my repair. He had to cut through the drywall in a few places and did a very neat job with that, so the repair later would be easier. He cleaned up well when the job was done and had recommendations for further improvements, but wasn't pushy. Overall great job. read more

Michael and son is a horrible organization. One they said our problem was with a pump and it was gonna cost $8000. Two organizations said it was a pressure tank but the final organization who diagnosed the problem said it was a faulty pump saver. $1000. All good. On top of that Michael and son we're not gonna grant me something that was under warranty, but they said it was only went with the other owner and so they wouldn't grant me the warranty so I had to go to another organization to get it. Plus, they were concerned about getting paid for this for the recent service and so they said we're not gonna help you until you pay the bill. It was Friday and I was gonna pay on Monday. Bottom line shitty customer service got you $300 for the visit . Could've gotten $1000 and a customer for life. read more

The technician, Nima, arrived on time. He was very professional. I had a faucet that would not stop dripping and I had been told to replace the faucet. Nima gave me options to try to reduce the cost of the repair. I chose to replace the faucet, but I appreciated Nima honest suggestions. He did a great job. I would ask for him again in the future. read more

I needed a ceiling fan installed in my bedroom. since the fan is over the bed it is a difficult installation. I contacted Michael and Sons since I hired them previously and been very pleased Hank came to my house . He was friendly and professional. He explained everything and installed the fan in no time. Definitely recommend Michael & Sons thank you, Hank! read more

Connor was excellent, professional, and went way and above to help my 89 yr old parents with a toilet issue. Kind and efficient, and a master at his tradecraft. For the price you pay, it had better be top notch, and it surely was! Very impressed and proud to add a 5 star for Connor! Give that man a raise!!! read more

Connor arrived on time, was polite and courteous. Explained everything thoroughly about the repair. Thoroughly cl up the work area once he was done. read more

According to the seller of the home we bought, they contracted Michaels and Sons to do some work around the home. Everything was cheap and poorly done, hence we did not even consider contracting them for any future repairs. read more

After returning from my sister's funeral last night we noticed a huge flood in our basement. Come to find out the hot water heater was shot. Woke up early and called Michael and Son and Victor arrived promptly and replaced the whole unit within hours. I am so pleased with the workmanship and speed and professionalism of Victor Gomez. I'll be a customer for life!! read more

We had a leak in our bathtub that was starting to really pour. We called late morning, and they had someone out by mid-afternoon. Victor made short work of the leak, fixing it in probably less than 20 minutes. He even gave me a tutorial, talking me through how to do it - and no doubt I'll have to do it on the other bathtub sooner or later, since it's just as old! Was great working with Victor, and we can easily recommend working with Michael and Son. We'll definitely call back if we have future plumbing issues. read more

I had a slow draining shower downstairs saw the commercials for 99 bucks clean drains. One drain cleaned 300.Bucks OK interesting! Then change a shower head and broke off inside the wall said he will send someone else out that's better at fixing this. Never heard from them again I came home and fixed his screw up after my twelve hour day. The commercials are nice but questionable service and work ethics. read more

Wish I had read these reviews before calling these shysters. Called for a gas issue and was told that for $69 someone would come out, do a diagnostic, and then quote us on the repair. Dude walked into my house, took out a flashlight, looked at the lines for about 45 seconds, then told me it would be $239.99 to actually do any testing. When I started to dispute the situation, the technician became extremely condescending, and downright nasty, and wouldn't leave my home when asked. Called the company to pay my tab and to request a call from a manager, but two days later I haven't heard anything, and doubt I will. I've never wasted $69 so fast in my life. read more

Got a quote on the phone of 69.00 to troubleshoot an issue with the breaker box and had to wait 2 days for a technician. 2 days later, Electrician arrived and told me it was 69.00 for him to arrive and another 283.00 to trouble shoot the issue plus any labor and parts after that, if he can fix it. He gave me no indication he would be able to fix my problem. When asked he said he didn't know if it was something that he could fix. I called their dispatch and no one answered. He called his supervisor and he told him to leave if I didn't want to pay the fee he was going to charge. I told him to leave. Will never use these guys again. They are bait and switch. Called their dispatch and they sent me to voicemail to do a complaint. read more

Never, ever again! I had a pipe leaking through my kitchen ceiling. The plumber from Michael & Sons came and gave me a quote of over $200 for just tearing through my kitchen ceiling to locate the drip up above - one of those holes included a bunch of horrible looking marks where he attempted to pick through the drywall but gave up. We located the drip, and he gave me another estimate of $950 to replace the pipe that was dripping behind the shower knob in the bathroom above. The bathroom that I just finished remodeling in the Fall. This guy didn't have any of the supplies that he needed on his truck, so he had to run up to Home Depot. This struck me as odd since it looked to be basic pipes that all my other plumbing companies kept in stock on their trucks! When he returned, he spent 2 hours replacing the pipe and a shower fixture that he said needed to be replaced.... then he told me that i needed one of those small industrial wall utility doors to get access to the new hot and cold shut off valves that he had installed. WHAT??!!! I never had those valves before.... I am very angry as this will absolutely ruin the aesthetics of my bathroom!! But it doesn't end there. Before he left, he told me that the toilet in the bathroom was clogged. He told me that he can unclog it for an additional $175 dollars! I went up there with a plunger and got the job done myself. My daughter who uses that bathroom said that the toilet wasn't clogged before she left the house that day. Not going to accuse anyone of anything, but it's a little odd. All of this cost me over $1161 and that doesn't include dry wall repair that I will have to get. I am sure I could have gotten this much cheaper elsewhere.... but elsewhere i will go the next time i need a plumber. read more

I will never use Michael & Sons. They sent a professional out to give me a quote to replace my kitchen sink with a new one that I purchased. The quote was $1,750. The cost of the parts are probably less than $50, so that's $1,700 in labor for a job another plumber told me should take between 2 - 3 hours. Plus, they charged me $64 for the estimate. Outrageous! read more

Our gas water heater started giving us troubles after nearly 17 years of faithful service. After unsuccessfully getting issues resolved with a competitor, Michael & Son services saved the day. Same day scheduling was not a problem. Received excellent customer service and expedient quality work. The technician checked the old system and sized a new system. We decided to get a larger capacity replacement. Very happy with the experience, service and the family is happy to have hot water again. Will definitely use Michael & Son for future work. read more

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Avoid this company at all costs. You'll save yourself headaches, time, and money. Our heat pump was broken (no a/c) so we called Michael & Sons. The tech they sent out began by trashing his own company. He said that Frederick County where we live was "dead to them." How nice, right? During our get acquainted chat he also said Michael & Sons was expensive. That sure turned out to be true. Right away, he then shoved his tablet in my face where I was asked to sign a multipage form full of legalese--and this was just for their $89 diagnostic fee. Like a boob I did. This nightmare of a tech then misdiagnosed our issue (as I later found out). When I called Michael & Sons to tell them about this wonderful experience, they said they would send out their "best tech" the next day. This new guy was even worse because he wound up costing us $400, and of course, didn't fix our heat pump. In fact, he apparently burned out our transformer. (It was working fine before he came.) He left by saying "Michael & Sons doesn't service equipment that they didn't install." How crazy is that? Of course, Michael & Sons would accept no responsibility for the burned-out transformer. The next day I called Metro Services HVAC in Silver Spring. As I'll detail in a different review they were as fantastic as Michael & Sons was horrible. I have no connection to either company, so please believe me when I say Michael & Sons is your worst nightmare, whereas Metro provided the service you pray you will get when you call a contractor. Please note Michael and Sons has "offices" everywhere. Please make sure you read the reviews from the office with whom you'll be dealing. read more

I have never used their service and never will since they don't seem to care about people in general on Memorial day weekend my family was driving through Prince Frederick and one of their Drivers was in a turning lane and had to merge over , we could not see his blinker as we were further up then that so we assumed since he is in the turning lane he was turning nope so he tried to Run us off the road ,we honked out horn and he STILL tried to ram us and then once he got over he proceded to drive near us and roll down his window asking us if we knew how to drive , we were in shock and called them a immediately gave them his Truck # 1304 and even asked for a manager to call back ! Here we are almost 2 weeks out and No call very Disrespectful! So that is why i give them a BIG FAT 000000 for Customer Service! We just expected common Decency to call back and acknowledge what happened and it would be handled read more

This is the worst company I have ever dealt with. Originally called because our heat pump stopped working and we had no heat. A month later and they still have not fixed it and now its 90 degrees and we have no A/C. Was told between appointments that management and scheduling representatives would follow up. This never happened. They were scheduled four times in the past month, cancelled one appt 10 min before the end of the window, and were unable to fix it in the other three appointments. Save your self the headache of chasing them around and being lied to, Go with someone else.- read more

We had several small plumbing issues that needed to be taken care of and called Michael and sons. The cost was $69 to have a technician come out and give an estimate. Technician arrived one hour late and evaluated the situation and gave us a very high quote. We had two outside faucets that needed to be replaced and a toilet that needed to be reset. It took the technician a total of six hours to do the work and I estimate $100 in parts. The total bill was $1838. I've done plumbing before and didn't have the time to take care of these issues, but wish I had taken the time as the cost was around $290 per hour for labor. Lesson learned, get several quotes from different companies before committing to having the work done. read more

So I had a heat pump air conditioning unit installed in June during the during the better part of the heat wave cost me $7000 of air conditioning works great as I start to get colder I noticed that there was no real heat are in the house so I started about three weeks group 34 weeks ago calling Michael and sons trying to get them out here at first I was told that I did not have a service contract in Michael And Sons so they weren't coming out then they made an appointment to come out but never showed up and then last week at the beginning of last week I called and I explained that was going on I had a contract I signed a contract it gives me 10 year warranty 10 year parts and labor everything else they told me that I did not have a service I did not have a service warranty so it was up to the company that I finance the unit through which I called them they told me it was on Michael and sons Michael and sons told me it was on them call them again they told me they would get on it and get somebody out here never happened so here it is beginning the week I finally called again to Michael and sons they finally got somebody out here today Monday morning and come to find out when they installed the unit they forgot to hook up a few things like the the part that switches from cool to heat automatically forgot to hook that up then the guys going through the whole system and they rewired it wrong then what they didn't tell me was a thermostat that I bought brand new had to be set at quite a different setting becauseThe unit that I purchased didn't wasn't set up for the right what was the thermostat instructions told me it would be it was different than everybody else is in the universal so that was wrong the guy spent about an hour and a half here I am got everything working right now it looks like there's keep the house but I'll let you know but as far as Michael and sons is concerned make sure you get everything in writing from them and that you can you got something back yourself up because otherwise they're not responding to anything you want your money but they don't seem to want to be able to give you service that's all read more

Scheduled an appointment for the technician to arrive between 12-4. Around 1:30pm, i was told that the technician was finishing with a customer, but would be at the Property at 3pm. At almost 4:30pm, i call the dispatcher. The dispatcher indicates that the technician is still working with that customer and that they would not be at the Property until 5 or 6pm. I ask what city the customer is in, and I find out that the customer lives 45-50 mins away from the Property. Between the rain, snow and already being over an hour late, I cancelled. This company could have forecasted this an hour or so ago. Extremely unreliable. Thanks for making me miss time from work. read more