Went in for a few items, (for my sons school project) and floor staff were great but the cashier was very unhelpful... very disappointed..

I think I like this store because it's really close to my house. This store is a little iffy sometimes because when i need something they might not have it and then when i dont go in for it they have it. Which when you call they say they have them. But overall its a good store. read more

As a small business owner, I handcraft a lot of presents. Needless to say I live at Michael's. I'm giving 5 stars based on these two facts: 1. They always have what I need. 2. I'm always greeted with fast friendly service. read more

so as a craft store they have a good selection. but i agree with all the people below. the workers could care less about you. they walk right past you......no no its ok, im used to it. anyway, another thing that really sucks about this place is that the signs lie! my sister and i were looking for a pictureframe and it said " all frames 30 percent off" and there was no fine print. so when we go to pay for our frame its regular price. then they tried telling us it was only where the sign was posted, that only those frames were 30 percent off.....then why did it say all frames? ALL OVER EVERY AISLE!!!!!!??? i swear. it make no sense. plus most of thier stuff is broken. hope this was helpful. read more

I used to come here ALL the time during high school and stuff because it was the closest store remotely resembling an art supply store. ...but alas, it's just a run of the mill craft store. The employees are general nice, when you come across one. Sometimes I would come here to just wander down the aisles when I was bored. read more

I went on Valentine's Day morning. 2 cashiers, 7 people in line and 2 managers standing, looking at the line and talking. They must've noticed my unhappy glare because they walked to the other end of the floral area to talk. They had a bunch of employees walking around fixing shelves. They should've put some of those employees on cashiering. It's like this every time I go which is why I normally take my business elsewhere. read more

Hmm. It's cyber Monday in stores with 50% off holiday decorations about 20 people in line and a third register just opened. You'd think they would staff for a sale like this. Seems to be an on going problem with Michaels. read more

I like this store because it is closer to my house than the nicer one in Brea and uptown Whittier. I give it a 3 because the lines are ALWAYS so long! They usually have only 1-2 cashiers on a busy weekend. The Cashier's and staff are friendly. It's a small old Michaels and they take a while to re-stock. read more

Huge selection of arts, craft, hobbies, kind of inventory. Great selection of frames as well. Hope you know what you're looking for though, the place is very big, very well stocked, but often shorthanded with help. read more

Like all Michael's, good luck in your search inside the store. Too much inventory, not enough turnover to justify hiring more staff.

I have been a customer for michaels for years. I use to joke I had my mail delivered there I went so much. NO more! I went this past saturday, the store was in quite a disarray and the employees are curt and rude. The line was about 20 deep with 1 checker. The prices are ridiculous. 29.95 for a small Christmas decoration. You can never use a coupon because they jack the prices so high and then put it on sale for 20% off so your coupon for 40% won't work. They would not honor my teacher discount either. So I mentioned my concerns to the checker and he didn't bat an eye. Oh and if you want to pay cash, no change. You have to have the exact amount or they increase the price to the next dollar. I went to Hobby Lobby across the street and they were so kind and the prices were incredible. I was so happy to be working with kind employees and a decent store I dropped $300. Good bye Michaels, I miss the old you! Hello Hobby Lobby my new family member. read more

Good selection of craft supplies and holiday decor. Great sale and clearance stuff. The staff was very helpful and friendly. When I bought some large items, the cashier didn't hesitate to help me load everything into my car. read more

Very nice, helpful staff. Rich selection.

This location is always a hit or miss with me. Really depends if I need help or not. The customer service is awful. I could go on and on about my experiences but I would rather simply just say that this store really needs to invest in employee training. If I can actually find someone on the sales floor, they usually aren't that helpful. Most of the time I go in ( like today ) they don't have what I came for in stock. Today was a waste of my time. Not only going to the store, but having to wait for an employee to come give me some crappy answer that sounded like she was reading it from an employee handbook. They are apparently re doing an aisle and I felt I was being blown off so nobody had to actually search the boxes for the item I was looking for. Of course nobody was actually working in that section either. I was told to come back Friday. Friday??? Today is Monday. I am not waiting all week. Sadly this is the closest location to me. I do however work near the Brea location which has always been helpful to me. At least the La Habra store finally changed their cash register set up so it's not such a headache anymore. That is why they got 2 stars. read more

There is never anyone on the floor to assist their customers. It's literally like finding a needle in a haystack. Hobby Lobby is better staffed than any Michaels I've ever been to and a lot cheaper. read more

The Selection of items is great, the staff is nice. Andrea picked our family for a basket raffle, the kids enjoyed it this whole summer. The line moves quickly but if you have ever gone to Michaels you know that the lines can be long, but they always have some last minute things to check out in the line. read more

Gave after waiting 30 minutes just to pay! There were 10 people waiting in line to pay and 1 cashier. The cashier is a rookie that doesn't seem like she knows what she's doing. She called for help twice with no response from anyone.... Go there if you have nothing to do and would like to stand and around and people watch read more

Michaels is my favorite craft shop. I found children's embroidery needles as well as yarn that was $1.99! Very affordable. They have everything except fabric! read more

Stopped by Michaels to pick up supplies for relative's birthday party. Great selection of items, staff was helpful when I needed assistance locating themed items and cashier assisted in locating as many discounts possible. For a smaller store I would come back again for future needs. read more

I had the best experience at Michaels in La Habra this weekend after what could of been heart breaking moment. After a fun tie-dye class with my nieces and granddaughters, we had more fun shopping in the store. When I arrived at home and put all the items we purchased items away, I noticed that the iPad I took with me to film the girls in class was missing. I frantically called the store and they looked around, took my number and told me they would call back if the iPad was found. I was heart sick because my husband and I have a lot of stuff stored on the iPad. I later went into the store to look around myself and a staff member told me "I have looked everywhere. I remember you and the girls." She was so sweet and caring. On Sunday, I called and requested to speak with the Manager. She asked me a few questions and told me my iPad was in their safe. I was so happy and grateful and immediately went to the store to pick it up. The manager told me they found my iPad in the cart at night when they put all the carts away and the employee turned it in. Words cannot express my appreciation for the staff at Michael's in La Habra. They were caring, helpful, sweet and honest. Great qualities and example of very young people doing a fabulous job! read more