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    Midas

    4.2 (60 reviews)
    Open 7:30 am - 6:00 pm

    Services - Midas

    Auto brake repair

    Auto engine repair

    Midas Photos

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    7 months ago

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    3 years ago

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    Hi ALLI, thank you for taking a second to leave us this great rating.

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Always receive great customer service here. Friendly and very helpful in taking care of our vehicles. Thank you! Highly recommend.

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    Customer Experience Team

    Thank you, Ian! Please let us know if we can help with anything else.

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    3 years ago

    These guys are honestly, dependable and do a great job of taking care of my cars! I won't take my car anywhere else!

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    3 years ago

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    5 years ago

    Here now. 2nd car to bring in today. All perfect. Good communication skills. No issues. I'll be back.

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    5 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    Thank you for coming in!

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    6 years ago

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    7 years ago

    Alex always provides great customer service. I know my family's vehicles are in good hands when I come here.

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    Page 1 of 2

    Ask the Community - Midas

    Review Highlights - Midas

    Did not feel pressure into buying anything and Alex was honest since the beginning about the issue and prices.

    Mentioned in 12 reviews

    Read more highlights

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.8
    (82 reviews)

    Jaiden, Ameen, and Mo were very professional. I was in and out and wasn't over charged like other…read moreshops do. Highly recommend. Got my oil changed.

    I took my wife's vehicle to this Valvoline location for an oil change about two weeks ago, and the…read moreexperience went from disappointing to completely unacceptable. When I arrived, I was told the oil change would take about 20 minutes. Instead, it took more than 45 minutes while we sat in extremely hot weather. The people in the vehicle next to me had been waiting even longer for another service. I left thinking I probably wouldn't return, but what happened afterward made that decision permanent. A few days later, my wife drove her vehicle and immediately noticed that it wasn't running normally. She described it as sluggish and lethargic. Since I was out of town, she drove my vehicle until I returned. When I checked her vehicle myself, I didn't immediately notice anything obvious, but she knows how her vehicle normally feels and insisted something wasn't right. I took it to Firestone on Greenville to have it checked. Their technicians found that the engine oil had been **overfilled and was dirty**. Their assessment was that the Valvoline technician may not have completely drained the old oil before adding the new oil, leaving an excessive amount of oil in the crankcase. Firestone changed the oil again and provided documentation of what they found. I returned to Valvoline and spoke with the "On Duty Manager." After some fumbling around, he eventually pulled up my receipt. I asked for a refund and was told that, because he was only the "On Duty Manager," he could print my receipt but apparently could not issue a refund or resolve the problem. Instead, I was told that I needed to contact customer support myself and explain the entire situation. At that point, my patience was gone. I told him that Valvoline should be contacting its own support department to resolve a problem caused at their location rather than making the customer do all the work. He called Cody, who told me he would contact me the following day sometime between 8:00 a.m. and 3:00 p.m. The next day, I received a call from Mo, another "On Duty Manager," along with a Customer Care representative. Mo told me they would refund the oil change, but the amount he initially quoted did not include the taxes I had paid. I caught the discrepancy, and the Customer Care representative agreed and corrected it. I will give credit where it is due: **the Customer Care representative did an excellent job.** She listened to my concerns, understood why I was upset, and handled the refund professionally. Unfortunately, that does not change my opinion of this location. A business that performs oil changes all day should be able to properly drain and refill an engine without overfilling it. An oil change is one of the most basic services they provide, and I should not have had to pay another shop to correct their work and then fight to get my money refunded. I would not recommend this location to anyone. I'm glad I eventually received my refund, but I will never have another vehicle serviced here. On the other hand, **Firestone on Greenville was excellent**, as they have been every time I've taken one of my vehicles there. The only reason I didn't go there in the first place was because I assumed they would be too busy. Lesson learned. I'll wait for Firestone next time. **Avoid this Valvoline location like COVID-19.**

    Take 5 Oil Change

    Take 5 Oil Change

    3.2
    (20 reviews)

    I've always heard people say getting your oil changed can feel intimidating because you're never…read moresure if someone's trying to upsell you, but that wasn't my experience here at all. I brought in my older car after getting some confusing information elsewhere, and from the moment I pulled into the bay, the staff was friendly, welcoming, and ready to help. They got me in almost immediately, and the technician took the time to explain everything in a way that actually made sense. He pointed out that my cooling system was in really bad shape and explained why it was important instead of just trying to sell me something. I really appreciated that. What stood out the most was that I never felt pressured. He gave me a fair price, answered all of my questions, and even let me know I could stop back by anytime to have my oil checked and topped off between services. That level of customer service goes a long way. The whole visit only took about 15-20 minutes, everyone was kind and professional, and I left feeling like they genuinely cared more about helping me than making an extra buck. I'll definitely be coming back for future maintenance.

    Needed an emissions test for registration renewal. I decided to stop by Take 5. I had never used…read morethem before for anything. They were busy, but I will say they moved quickly. The staff were friendly for the most part. One guy looked a little sleepy. We laughed for a few minutes and talked about cars. They answered my questions and concerns. The emissions testing was easy, quick and simple. The price is already set so it's decent. It's required by Texas so you really don't have a choice. I would definitely return based on having a pleasant experience.

    Kwik Kar Lube and Wash

    Kwik Kar Lube and Wash

    3.3
    (66 reviews)

    Be aware this store . just a liar ! They will scam you ! At the beginning I just want to do the car…read moremaintainance, they recommend me to do the fuel system cleaning told me only 10.99 ( he will confused you not saying one hundred 10 instead of number 1099 ) , I double checked with price he said yes 10 bucks . After reviewed the bill is 110.99 . There are 2 same store in Allen . Be careful about 1209 west McDermott Dr. Allen!

    Did a nice job of cleaning the outside of my car. However, the wait was awful. One fella, all…read morealone, from start to finish! Wish I had handed my tip to him since the rest of the staff was MIA!!! (1 heavy set white male, and 2 black males did a disappearing act when it got busy!) Those 3 fellas disappearing act caused a great delay in running the cars through the wash. They are under new management. Not sure how long that will last. Fairly certain they had several employees..... BUT, only 1-2 were working. (A female and a thin white male. Those 2 were the only ones getting the cars washed and drying them.) Pretty sad situation to watch. The other staff were off in a room to the side. Not a good start for a new business. If I noticed, makes me wonder how many others observed the staffs apathy to work? 3 staffers left the front of the business unattended for 20 minutes. That's sad. This caused a delay for cars being placed through the wash. I felt uncomfortable, pretty sure I will not be returning. I'll go back to Trademark up the road. This place is not dependable. Highly, suggest you go elsewhere! January 2023

    Midas - autorepair - Updated August 2026

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