I used to buy tires from Costco, but after my recent experience with America's Tire in Dublin, I…read morethink I've found my new go-to tire shop. While Costco is sometimes a little cheaper, appointments often don't start on time, tire installation can take quite a while, and the tire selection is fairly limited, especially when it comes to all-terrain tires. America's Tire made the entire process incredibly easy and efficient. I ordered my tires online and received regular email and text updates throughout the process. My tires even arrived a day before my scheduled appointment. When I arrived, there were plenty of customers waiting, but they clearly prioritize customers with appointments. I was checked in right on time, my vehicle was brought into the shop about 10 minutes later, and the new tires were mounted and installed in roughly 25 minutes. From check-in to completion, everything was done within about an hour. What impressed me most was the professionalism of the staff. They were friendly, knowledgeable, and genuinely understood tires. There was no pressure to purchase unnecessary warranties or extra services, which I really appreciated. Excellent customer service, efficient operations, and a great tire selection. I would definitely recommend America's Tire Dublin to friends and family, and I'll be coming back for my next set of tires.

Been going to these guys in different cities for years!!!…read moreHowever, fell short this time and not real happy ! !!! Consequently, my car was ready with no notice and parked way far behind a very tall commercial truck & with no notice!!! Unfortunately I wasted 45 minutes thinking I was going to get an update ... literally had to bug two busy sales guy to get the f out of there !!! Communication needs major fixing imo !!!

All 4 tires what can I say they had the best price , best service pretty fast with how busy they…read moreare. If you live in Pleasanton you show do business with great local businesses.

Please avoid this place at all costs. I would say this place has zero professionalism. I'm actually…read moreshocked at all the higher reviews, although I will admit, they allowed me to go here, even though I have been going to the Big Brand tire in Concord for last several decades. I thought I would come in here to get a tire rotation, which is a free service that they provide four tires that are theirs. I normally go to the one in Concord like I mentioned, but I happened to be closer to this one, so I thought I would take advantage of it. I was told after the rotation that I would need to get a new tire because there was a nail that was unrepairable on one of the tires. No problem, I thought, since I had paid for an extended warranty on all the tires a few months ago. I was led to believe this would come at no cost to me as a result. I also had paid for a three-year alignment previously, which I thought was a good deal. So, Tim quoted me with an invoice that had $136 alignment on it, but he assured me that it will be taken care of because I had paid for the three year alignment. He also showed me that everything else would cost zero. After an hour and a half, I was up sold on an extended tire warranty, which didn't make sense to me since I thought that the warranty would cover every tire, but I figured it would be fine since Tim told me it would cost $41. Then when they were about to give me the keys, I was charged $140 for services. I thought we were all included in the warranty, not to mention, I was quoted at zero. I was charged for taxes on the new tire (even though the tire was zero dollars), mounting and balancing, alignment, a tire recycling fee, and other labor costs. The extended tire warranty was quoted at $62 even though I was told it would be $41. In my mind, I still couldn't make heads nor tails of all of these things. I even questioned them about it. But I had an appointment elsewhere in the East Bay and needed to be on the road and ended up agreeing to paying $140 for a zero dollar service. I would've been happy paying $41 for the tire warranty but lo and behold I paid three times that. Don't come to this place unless you're prepared to get screwed. I recommend big brand tire in Concord if you must go to big brand at all - at least that place I had been going to for years and I know I could have counted on the folks there and could have trusted them not to charge me extra and not to lie to me about a zero cost service. Heck, go to any other tire place if you have to stay in Dublin or Pleasanton. Some tire places treat you like family. This one treated me like a couple of dollar signs.

This is one of the best shops I've ever been to. They are honest, fair, efficient, and technically…read moresuperior. I normally go to the dealership, but I have learned that these guys are even better (and many have worked at the local dealerships so they are trained in luxury vehicles!). 10/10 would recommend.

If zero stars was offered that is what I would mark.. My car…read moreis older. I needed tires so when the service advisor advised me, I need an alignment. It sounded believable even though I had no problems.. Regrets- No prior problem is now a big problem the wheel pulls very hard to the right. There was only one customer in the shop . Big red flag. There was three or four guys standing around behind the counter looking bored. Fortunately I didn't listen to their advice telling me that I needed new brakes. I saved myself well over $500.00 dollars. I took my car to my mechanic today that I have used for years and has always been fair and never advised" Me of things I don't need. I can't say I was surprised when my mechanic informed me my brakes are fine that I am at 50% . . ..

This place is awesome! I'm so used to going to the big name shops and getting a run around on…read moretiming or having to wait hours for something simple. This team was amazing and got me in immediately and I wasn't there more that 20 minutes to get two tire installed on my Tesla. Great work and I can see myself being a customer for life!

Need more shops like this. Recently had tires done on two cars. Toyota, Highlander and BMW. Great…read morecustomer service and honesty. Shoppe is clean. Waiting room is very nice. Parking is really good. The service you get here is excellent and the turnaround is very fair. The quality of tires that you get for the price is wonderful. Moving to Arizona, which is already expensive so the pricing was really great. Would love to see a shop in Arizona like this.

Exceptional Service -- Mr. Scott Hammons Goes Above and Beyond!…read more I cannot say enough wonderful things about Mr. Scott Hammons at Tire Choice on Dougherty Road in Dublin. Once again, Scott went above and beyond to provide me with truly exceptional customer service, and I felt compelled to publicly recognize him for the professionalism, kindness, and integrity he consistently demonstrates. I brought my vehicle in today for a service that could easily have cost me an arm and a leg at the dealership. To my amazement and gratitude, Scott took care of the issue for me completely free of charge. What makes this even more remarkable is that this is not the first time he has extended this level of service and consideration to me. Over the years, I have visited this Tire Choice location more than 10 times with approximately six different vehicles, and Scott has consistently remained the same: personable, welcoming, professional, patient, knowledgeable, and genuinely interested in helping his customers. Whether the service needed is major or minor, I have always been treated with respect and never made to feel as though my concerns were unimportant. What stands out most about Scott is that his customer service does not feel transactional. He takes the time to listen, explain what is happening with the vehicle, and look for the most reasonable solution rather than simply trying to sell unnecessary services. That kind of honesty and integrity is increasingly difficult to find in the automotive service industry, and it is one of the major reasons I continue returning to this location. Scott is also incredibly friendly and warm. He has a natural ability to make customers feel comfortable and appreciated from the moment they walk through the door. After so many visits and experiences with him, I can confidently say that his excellent service is not a one-time occurrence--it is simply the standard he consistently maintains. I am sincerely grateful for everything Scott has done for me over the years, and especially for his help again today. Saving a customer what could have been a very expensive dealership bill while providing outstanding professional service speaks volumes about his character and commitment to customer satisfaction. To anyone reading this review who needs tires, maintenance, repairs, or simply an honest professional to look at your vehicle, I wholeheartedly recommend visiting Mr. Scott Hammons and the team at Tire Choice on Dougherty Road in Dublin. Give them an opportunity to earn your business. Based on my experiences over many visits and with several different vehicles, I believe you will be very glad you did. Thank you, Scott, for once again going above and beyond. Your professionalism, generosity, honesty, warmth, and exceptional customer service are deeply appreciated. You have certainly earned my continued trust, loyalty, gratitude, and an enthusiastic five-star recommendation! Highly recommended without hesitation!

A+. Phenomenal experience at Tire Choice Auto. Chris the service desk manager is awesome. My oil…read morechange was done in about an hour on a Sunday. He went through what I needed and what can wait. Plus no weird oil smells after my oil change. That means their tech wiped down any excess oil that may have been on the engine when they removed the filter. Good job everyone at Tire Choice Auto Dublin.

I got transferred to wheel work in San Leandro location due to closure for Wheel work in San…read moreLorenzo. I did not feel welcome at San Leandro... At ther the inspection, thing that bother me was, the technician didn't turn off the 'inspection due' light and did not even inform me. When I went back to ask, one of the technician said oh he had a hard time and his machine didn't function properly. Well maybe letting your customer know at least.... After the visit in San Leandro, I went to do coolant flush at Wheel work in Dublin instead and the experience was much nicer. The technician on Friday morning was super nice and professional from the minute of making appointment until picking up my vehicle, Will definitely go back

This review is only based on the service I received. I pulled up because I had a tire acting up and…read moreI filled it with air but it once again lost air less than a week later. I went in to find 2 young guys working the counter, which I later found thier names to be Luka and Ben. Ben was the one that I interacted with the most and he took a look at my tires and assessed the issues. Now I will say that the price they quoted me seemed higher than normal, granted I have some EV tires that costed more, but it did still seem excessive. I opted to pass because I think Costco has tires for much less but he still sent me out to have Luka check all the tire pressure and made sure I was safe to drive home. I just appreciate the kind service because I've run into some young gentleman Z'rs that just never seem to care and for a guy that thinks customer service is dying, they gave me hope.

Great Service Very pleased…read more Victor and his team are customer service oriented Well done

M&N is now Big Brand. I enjoyed M&N and recently had my car…read moreserviced at Big Brand. Great experience, and will definitely continue using them.

Well, the customer service is incredible & very consistent. I've been to Discount Tires & America's…read moreTires from Beaufort, SC to San Ramon, CA and I can tell you that they really work hard to give the best customer service. I highly recommend them. Oh, they'll also match any price.

My Spare Almost Fell Off On The Freeway! I've always had…read moregreat experiences with America's Tire, but that changed recently. I went in and purchased four new tires for my SUV, and upon leaving I found that my tire sensors weren't operating correctly. They said that would clear itself out, probably within the next hour or so. It hasn't and now been a couple weeks. In that time I've also started to hear a rattling in the back of my truck like my spare tire is loose. Never have had that happen in 35 plus years on the road. Upon Investigation, I found they had rotated the tire, but never tightened the lug nuts on the spare tire. One of the lug nuts had already worked its way off, and was gone, and the other two were hanging on by a couple of threads. This is really inexcusable on their part. This is a simple checklist process thing. Guess I need to check the wheels on all four corners too. You sell tires. If one thing must be drilled into these people it's the criticality of tightening form the lug nuts!!! Being fast is great for sales, but it also has liabilities. Please double check the work on your own vehicles whenever worked on.

Congratulations on earning Diamond Certified for 25 consecutive years. Dublin Car Tek has been…read morerated Highest in Quality and Helpful Expertise, maintaining that top-level score based on surveys of 611 verified customers. Yours is an unsurpassed performance for quality-seeking auto repair clients throughout the area. Well done! Services Auto Electrical Repair Brake Repair Car AC Repair Car Alignment Car Battery Replacement Muffler Repair Smog Checks Tire Repair Transmission Repair Vehicle Maintenance

Dublin Car Tek rocks! It was my first time bringing my car in, and they treated me like family…read more They're kind, honest, and truly went out of their way to make sure I understood what's going on with my car. I never felt pressured--just supported. Their work is top-notch, prices are fair, and they got things done when they say they would. It's such a relief to have a shop I can fully trust. I know my car is in good hands here, and that peace of mind is priceless. Thank you to Ryan and the whole Dublin Car Tek team for taking such great care of me and my car--you've got a customer for life!

Terrible customer service. Wife came here to have a tire…read morereplaced from the original set purchased at Big O Tires. The staff immediately told her they couldn't help and she had the tires longer than she actually did. They literally laughed at her and teased her for it, then she called the original Big O Tires where she bought the tires and they verified she was right. I spoke to the manager Jim, who kept changing his statements to dodge the facts & any obligation to provide customer service. Jim said he wouldn't go through it with me. When I called him out on being manipulative, he said he was done talking to me. I asked for his manager and he said there was nobody above him, but then admitted there was, so I asked to speak to the owner and he ended the call. Multiple audacious comments made by Jim that are shameful from a business/customer service perspective. Even his coworker admitted to my wife they judged her b/c she was a woman and they assumed she didn't know what she was talking about. Terrible look for Big O Tires and unfortunate. The shop in Pittsburg provides excellent customer service.

Got 4 new tires there today and alignment. Apparently $1500 does not include air in tires. I drove…read moreoff the lot because there is no where to park or stop (the parking lot is a cluster) with 12 psi in one tire and 37 in another. Unbelievable they wouldn't check before handing off to customer.