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    Midas

    3.7 (51 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Midas

    Auto brake repair

    Auto engine repair

    Midas Photos

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    On Saturday October 12th, my fiancé and I brought my 2018 Subaru BRZ to Kevin and crew to install our new aftermarket MXP Comp RS exhaust system that we had just had delivered, brand new, in the box, sealed in plastic/bubble wrap, on the preceding Thursday night. The system cost us over $700. As instructed by Kevin, my fiancé carried the packaged exhaust system inside Midas and set it down in the service bay and we left for the morning while it was installed. When we were called that afternoon to pick the car up, my fiancé noticed one of the exhaust tips was visibly scratched. It appeared the system was "walked" or dragged across the concrete bay floor. Immediately bringing it to Kevin's attention, he stated "well, I guess I'm buying you a new tip." When it was time to pay, I asked my fiancé if we should refuse to pay for the installation fees until the situation was remedied, but he decided to give Midas/Kevin the benefit of the doubt and pay for services rendered with the understanding that we would at least be compensated for the damage. Kevin knocked $40 off of the install ($200 paid), included a handwritten IOU for the damaged tip with his signature on the receipt, and told us to expect a call within the week upon speaking with the location's manager/owner. The reason for this was presumably due to the fact that the tips only come as a 2 piece set and costs $180 from the manufacturer. Kevin told us to expect a call the following week after he received the okay to order the tips. My fiancé called on Thursday 10/17 to follow up and spoke with Isaiah who handed the call back to Kevin who told us again to standby for a phone call, this time by Friday at lunchtime. Friday at lunchtime came and went without a phone call as promised by Kevin so I visited Midas after work to follow up in person. When I walked in, I was not greeted, but rather Kevin began nervously laughing and put his hands up while telling me that he hadn't forgotten about me and that he was still waiting to hear from the manager/owner. I asked him to please let his manager/owner know that we were just a couple of days away from filing a formal complaint to which he said "okay" as I left the shop. As of this morning, it has been 6 business days since the date of installation and my fiancé and I have not once been contacted by Kevin or a shop manager/owner on rectifying the mistake made by Midas employees so I have moved forward with the complaint through corporate. I will also leave this review on Yelp and file a similar report through the Better Business Bureau. I am hoping they will follow through with their promise to order us the part(s) that their employees damaged as I paid $200 for them to damage it. If I wanted to damage aftermarket parts during installation, surely the company knows I could have handled that on my own for free.

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    3 years ago

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    2 years ago

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    So kind of you to share your experience Firefly, thank you!

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    2 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    Hi Denise, thanks for sharing!

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    8 years ago

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    9 years ago

    I had a bracket snap on my exhaust system and these guys rolled it in, welded it and got me on my way. Thanks to Brad

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    7 years ago

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    7 years ago

    Just had an oil change. Fast, friendly service. It's the 2nd time we've been there, we'll continue to have our cars serviced by this Midas.

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    5 years ago

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    6 years ago

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    Gave a fair estimate of repairs and kept me informed through the entire process. Car is running great now!

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    10 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Midas

    Review Highlights - Midas

    However, I took our car to the Midas on S Holly in the King Soopers shopping area for brakes yesterday.

    Mentioned in 5 reviews

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    Franklynn Automotive

    Franklynn Automotive

    4.4
    (66 reviews)

    I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Midas - autorepair - Updated July 2026

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