Normally I don't take the time to follow through with writing reviews about any place that I go, unless there is a good reason. I work in LA and have been to this shop a few times now, and I am very impressed. These guys always go above and beyond the call of duty, they take me out to the shop and show me whats wrong with my vehicle and explain everything very well in terms I can understand. During my first visit at this shop, they showed me all the things I had wrong with my vehicle, I thought to myself "here we go", there gonna try to sell me all kinds of stuff that I don't need, and I hate that. But with an open mind, I listened to what Eric and Vasken had to say about the problems that I had. They showed me that my water pump was leaking and told me it was common on the kind of truck I had. So it didn't look to bad to me, but what do I know? I don't fix cars. All I know is that it was leaking, and it shouldn't be. There were a few other things wrong as well. Eric and Vasken told me that the last thing they want to have happen is for me to leave there shop and then have a problem that could've been prevented if I had listened to them. I totally get that. I told them and could only do the water pump this time. They were totally cool about it, they did not pressure me at all, in fact, they told me that I could wait on a few of the other issues I had and do a little at a time to get my truck back into good shape. Anyway, it was late in the day and I needed my truck that evening and I had to wait for it so they said they would put a couple of technicians on my truck to get it done faster. The guys that worked on my truck were phenomenal, they were clean, professional and fast. They knew exactly what they were doing and worked extremely well as a team. These guys are awesome and the only shop I will take my vehicles too from now on. read more

Today I went to Midas , I had took my truck because my brakes hadn't been working properly . I was a little scared because of the 2 stars reviews but it was the closet Midas to me so I just went . I talked to Juan  and a technicain who was inspecting my truck he looked like he was a gangster but never the less he finished inspecting my truck.  Elvis ... the technician went to the office and grabbed coffee . Elvis said good morning to me and he told me personally what was wrong with my truck he also took me to Juan and Juan explained everything in a better understanding . After Juan took me to my truck and showed me what was wrong with my car . I didn't have money to do the whole job so he gave me options , I picked an option . I went outside to see the techian working on my truck . What I liked about the technician ,  Elvis that he was clean , had a positive attitude , serious , and also made sure he is work was perfect . He also let me see what was going on with my truck . The shop was also very clean . But there is always a bad part , there was 2 other technician that where very childish and they were cussing non stop and also messy , While they're on a job they went out in a car and they went to get food and they drove off reckless . So I really suggest to go to Midas because my truck was perfect after and ask for Elvis and Juan . read more

I used to come here for routine oil change and maintenance (like brakes). I was happy with my service until their mechanic (I believe it was Greg) tried to convince me I needed to pay $600 for a tire change on my 2006 Ford Focus. I said thanks for the oil change, and the took my car across town where I was able to get all 4 tires replaced with new ones at half the price. I believe that the work done here is good, but this would not be my first choice if you're looking to save money. I wanted to give the place another try because my car was making a weird noise, and my current mechanic was telling me to ignore it, so I wanted a second opinion. The owner wanted $80 upfront for the inspection, and I was almost going to pay it until I witnessed the owner getting into a verbal altercation with another customer who was upset because their car was supposed to be ready 2 hr prior (this was all while he was supposed to be serving me). Even though the customer was being a jerk, I found it highly unprofessional that the owner ran after him yelling, "What the hell did you say to me?", after the customer frankly told me that I should make my appointment somewhere else. After that, I told myself, that for the price, I would rather go somewhere with better customer satisfaction. read more

Hello, I am writing to formally complain about my recent experience at a Midas location a few days ago when I went in for an oil change. Before the service, I showed the store manager, Jessy, a valid coupon that was listed directly on the Midas website and specific to that location. Despite the coupon being clearly advertised, he refused to honor it. While I was there, I also witnessed him refuse the same coupon for another customer. This behavior is concerning and appears to be a bait-and-switch tactic, which is unacceptable. In addition to refusing the coupon, the manager's attitude toward me was unprofessional and unnecessarily rude. As a paying customer, I expected respectful treatment and for advertised promotions to be honored. I am requesting that this issue be reviewed, that the coupon be honored or refunded accordingly, and that appropriate steps be taken to address the conduct of the manager to ensure this does not happen to other customers. I have always trusted Midas for service, but this experience was disappointing and has impacted my confidence in returning. I look forward to your response and resolution. read more

I'VE BEEN TO multiple locations in California and never experienced the feeling of racial tension from a businessmen (mechanic's) (5) just stood in a group doing nothing and while only two cars was up with an entirely empty stable they we're classless and a group I'd never leave a business to be ran by there moral felt a collective of men who came to work to do absolutely nothing A rude (male) receptionist this location needs to be flipped by management higher up not only we're they rude they we're unprofessional non welcoming collection of working man I would never suggest anyone give there business to them not only as a black man but a human being period no one persons out of the whole collective of (6) where not any I would suggest for any thing read more

I went in for an oil change and a break check. Apparently I needed some more work done, which was going to run around $1200. I decided to hold off on the work because I needed my car the next day. When I showed up they were extremely pushy about the work. Additionally they told me that my break pads didn't need replacing. I was almost certain that they did. I suspect that they were banking on me giving them the go-ahead on the other work so they put off the break check. I went to another auto shop and they let me know I did need new break pads and did the rest of the work for roughly half what Midas had estimated. They fit the auto mechanic stereotype to a T. read more

I had a very good experience at this location. They informed me that I needed a special type of oil which they had in stock. Then they told me that ALL 4 OF my tires had nails in them! I don't know how this happened but it must have been the bad roads here in LA. They even went as far as to look up a shop near my house that can mount and balance them. I ended up going to Discounted Wheel Warehouse in Fullerton who got me a full set of wheels plus one spare in case something like this happens again. This location was clean and I ended up only waiting for 25mins which is less than usual. Thank you Midas! read more

Best experience i had coming from a mechanic shop . I rate this location top of my list good customer service the front desk managers were excellent they explain everything to you in detail and also takes you to your car to see it for your self. I would never go some where else i rather pay this shop for anything rather then bargain shop for cheap and bad customer service shops (you have to pay for expertise). I highly recommend you ATLEAST TRY THIS SHOP OUT ! thanks Midas of Downtown Los Angeles Alex. H read more

FANTASTIC service. My car's an old hunk of junk, so I'm in Midas pretty frequently, and they always do a wonderful job. They're FAST-- when I've had a check engine light go on right before a job interview or road trip, they've managed to get me back on the road the same-day-- and HONEST. Didn't charge me when my engine light was a false alarm, and recently patched a nail in my tire for free. Couldn't recommend them more highly, my go-to repair shop. read more

Midas on Figueroa is by far one of the most amazing and trustworthy locations. From the GM to the tech's, they're all super professional and efficient. I've been a loyal customer for about 3-4 years due to their efficiency and honesty. As a woman it's hard to trust mechanics, but the gentlemen here are very trustworthy! They won't sell you something your car doesn't need. Check them out, you won't regret it! read more

After getting my oil changes done else where, about two weeks ago i decided to come to this midas that was recommended to me by my friend Robert. One of the men that was helping me at the front desk was more then helpful and very specific about every question I had. I drove away a happy and keeping this location as my place to go for any car help! Thanks Midas read more

The staff at Midas are so friendly and willing to take care of your car trouble without trying to take all of your money. They really understood that I was a student and couldn't afford everything, so I was able to get several things done on my car for FREE- tire pressure, replacement headlight, and a recharged battery! I definitely recommend Midas. : ) read more

Went in for an oil change today 8/5/19 and Juan took care of me, dropped off my car, picked it up at the time he said it would be done, price was very reasonable, definitely will go back, I recommend this spot. Sometimes it's hard to look for places near 90011 area, but this place was very efficient and the workers were friendly. read more

These guys helped me out so big today! I am working down the street with my truck, picking up stuff and running errands all day. Even tho they were closing and had two cars up on the lift already, they helped me with my radiator and didn't even want to take any money for it!!! Awesome, thank you so much, dudes!!! Saved my day! read more

AMAZING SERVICE! Was referred to by a friend, and am overly grateful for the service. It can be intimidating going to an auto shop as a woman who doesn't know much about cars...but Eric was so kind and helpful and explained everything that was going on. DEFINITELY RECOMMEND!!!! Thank you to the men who checked out my car!!! read more

Easily one of the best services I have gotten in a long time! Paul helped me out the second I got there and was extremely helpful and friendly. He took the time to show me what needed to be fixed and replaced. Service was extremely fast and efficient. I will definitely come here again if I ever need to. read more

Highly recommend to people in the area and outs , was greeted very kindly eventhough it was closing hours they took us in and did thier job quickly and Precisely , huge thanks to roberto for for the magic touch !! -jose 350z read more

Best customer service really friendly workers. i went in for brakes they worked with me price wise they also went out there way to show me the damage that my car had . Highly recommend this Midas Thank you REY and Vasken read more

Juan and the crew are amazing definitely gave us satisfaction guaranteed. I highly recommend this place! Go here if you need maintenance.