Ended up paying 370 for a wheel alignment due to misleading estimate and fees. I will never bring my vehicles or recommend going to a Midas shop again as the experience tainted my perception of the business name and reputation. For more details read further. Customer service and scheduling: I dropped off my vehicle on time for an appointment. I came back 80 minutes later and the car is still in the same parking spot. I get that a shop can run behind or delays occur. But no follow up or call or update. Once they see me show up they claim it will go on the next available rack. Not a good start. Misleading quote: I'm quoted another 99.75 for adjusting the camber, but was not told it was for each side. Had I known I'd be spending another 200 on top of the initial alignment cost (139.99) I'd have canceled the work to get a 2nd opinion. When I brought up the misleading cost when paying, they countered they showed the estimate with the total. However, the labor was for 1 side on quantity, not 2 on the first statement. Incomplete steps with scanner: With the alignment off, a steering angle sensor code generated, along with ABS/Brake lights, one of original reasons for bringing in. I asked if they cleared the code which they said they did but the lights were still on. I asked if they could scan it to see if the same steering angle sensor code re-appeared. The mechanic scanned in the lot, but refused to me to tell me the code since he said he personally paid 10,000 for his Snap-ON Zeuss scanner. I'm not sure why he couldn't share the code since I just paid 370 for the work done. He did clear it and hasn't came back on yet. I suspect they didn't scan/clear it in the first place. read more

They tried to sell us $2500 worth of bogus repairs. An honest shop just a few blocks away repaired the car for $140. By the way, the $2500 they quoted us would not have even covered the real problem with the car it was all a scam. When I posted my original review, I was threatened with a lawsuit, which is illegal in itself. Look carefully at their reviews and you will see a very consistent pattern of people making the same complaints. Then you have to wonder how many of the five star reviews are from people who were cheated, but never knew it. If you absolutely have your heart set on going there at the very least get a second opinion. These are not good people. They have no conscience. They know you need your car to get to work and they take full advantage of the situation. They will rob you of the money you need to support your family. They will offer you financing at loan shark interest rates. In many ways, they are running the perfect con game. You happily handover your money and walk away, thinking that these people are your friends when nothing could be further from the truth. Caveat Emptor! read more

Midas - Midas Strategy Consultant - Tires Near Me - Maplewood, Minnesota

Had appointment for Thursday to have AC recharged sat there an hr before they tell me they need to order a part for the machine that does the ac charge and it will get here @4 well 3:40 rolls around I start to head out get a call the part want be here until tomorrow so made an appt for 11AM got there at 11 part still not in so 30 minutes he started they had to order a whole new machine So now it's 1:53 and they are still working on my car on top of that I over hear one telling a customer they have loaner cars WTF I've been sitting here 3 fucking hrs and you never offered to use a loaner all you tell me is Buffalo Wild Wi's open if you want a beer bitch I don't drink will update the review when I get my bill!! read more

Went to midas to get a oil change and tire rotation, they recommended rear pads and rotors, had the pads and rotors fixed a few days later was driving front driver wheel starts shaking violently quickly pulled over at a friend's we could with our fingers loose 3 out of the 4 lug nuts the 5th lug was missing and wheel stud broke off. Called midas they apologized said bring in Monday amd they would fix it, get a call Monday of them totally deny responsibility which is clearly was there fault all I wanted is a quick fix of the stud and lug they wouldn't honor that, I could have been seriously injured if my wheel flew off it should be a 30min to hour fix the part cost 10$ they obviously don't give a shit about customer safety go somewhere else please horrible place and the way they talked to me like I'm gonna liar read more

always hesitant going into a car place that im going to be taken advantage of, but midas time & again has proven to be extremely trustworthy, with prompt service & professional. the only place i take my car! read more

I don't normally write bad reviews (if you read other reviews I have written they are all positive) but I do need to share my terrible experience here. My wife got new tires installed, and they provided a Courtesy Inspection that outlined a lot of reported problems with her car and told her "if you don't get this all fixed soon, you will end up on the side of the road". So my wife who is not extremely car savvy was very worried. I ended up ordering and replacing the rear brakes which were measured at 1mm and the rotors which were deemed "under minimum spec". After replacing them, I measured the old brakes and they had 6mm on them (which is about 50% life still) and the rotors were 11.2 mm thick (12mm new) and the spec is 10.4 mm so these also had 50% life left. I am extremely disappointed that Midas would scare my wife into needing services that her car did not need. I will not be returning to this store since either their technicians do not know how to measure things properly, or they do and they lie about the values. I am not sure which is worse, but both are very concerning hence why I will avoid this store in the future. read more

Absolutely fantastic service !!! We highly recommend . Attentive, spot on analysis of our muffler problem Quick and efficient friendly service . Wish more company's service were handled so spot on . read more

Huge thank you to everyone at Midas for getting me in so quickly and fixing my exhaust issues in such a timely manner this morning!

I went into Midas with no appointment when they were booked full and in 20 minutes they resolved my issue. NO other Lyft certified place would take me. They did and they did a great job. THANK YOU!!!!!!!!! Matthew read more

Came in for a simple vehicle inspection. I was told it would take 30 minutes after making the appointment. When I arrived they told me 45 minutes. It took nearly 90 minutes to complete. I also paid more than they originally quoted. read more

Came in for tire install on a set of tires I had a quote on, then appointment confirmation for. When I arrived, No Tires. Excuse after excuse from the manager. I stayed for scheduled oil change and even after I PAID for that, manager continued to badger me insisting I listen to him about what happened to the tires. Unprofessional and very bad service. read more

I made an appointment they said it would be two hours ended up being 5 hours I was stuck at work with no ride. Asked Brain how much longer and they act nonchalant and still didn't have an definite answer. NEVER WILL I GO TO THIS PLACE AGAIN!!!! read more

I was very pleased with the service here. I went for an oil change, and needed some filters. I only had $100 on me and the total was just over the amount I had. Jon gave me a coupon for $10 off so I had enough to pay for it all. Everytime I go in to Midas, they are alwaysgreat. Excellent customer service!!!! read more

midas Maplewood is the worst place to fix your car they took my $187 for nothing telling me that it could be A/c compressor 2k, and never follow up as they promised .what a dishonest. After waited for days I went somewhere on 7/05/18 they never collected a cent ,fixed it in 3 hours. read more

This is a review I'm writing today from a experience about 3 years ago back when my mom used to have a 2002 Honda Passport. She needed to get new brake rotors and pads. I did not know much about cars at the time and since my mom doesn't know anything about cars either they tried to charge over $2500 for the service. I went home the same night and after researching on google I called and told the f*****s to cancel the service and towed it to my personal mechanic who said everything should have been around a 1200-1300 dollar job. I would stay away from Midas in general but this location for sure. This place should get shut down its a disgrace to the automotive repair industry. From looking at other reviews they try to screw customers with similar brake related issues. Oh and happy Halloween. read more

The service was absolutely brilliant. Very honest and trustworthy. For as long as I remain here in Minnesota, Midas are the only people I will entrust with my car. I wish all mechanics could be as honest as Midas. Keep up the good work. read more

I was not originally happy with the service I received. The next day I called back to complain about the previous day's service. Brian made a few phone calls, called me back, and asked me to return to the shop. He offered to attempt to fix the previous day's issue. Once all was said and done, he went above and beyond to make sure that I was satisfied with the end results. read more

horrible service! took my vehicle in for a service check. of multiple check lights on. stated one problem didn't exist at all. even though they say they checked it, got home and that problem still exists!! they called me and stated the vehicle was ready for pick up. I left work early to go pick it up, started vehicle uo and every light that was on when I took it there was still on! I went back in and they told me oh it was off yesterday. we'll check it again.. FOR MORE MONEY!! finally after the 3rd time and got home, checked out the vehicle and there was greasy oily shoe prints all over my bumper of my vehicle, they scratched the shit out of it! and oh let's not forget about the FREE loaner you can use, which had check engine lights on, parts we're hanging off the vehicle under it. the loaner vehicle smells of terrible marijuana, the radio didn't work.. I refuse to go back to any Midas ever again! horrible place workers dont care about you or your vehicle just about that pay check. and cost me over $3000!!! read more

These people are total scammers. I went in for a routine Uber inspection on my 1 year old car and they said that I needed $800 in repairs. I knew that the car was fine because I had my mechanic do the entire inspection a day before I took the car in to this Midas and he said everything was fine. I ended up going to a Meineke for the inspection and they passed the car within 10 minutes. J. Warner was the tech that tried to scam me. This place should be shut down! read more

Big shout out to all the Employees! Was on vacation Had some issues with my car,They were very Professional,Kind and Courteous. read more

I took my car in to get my brakes inspected Midas said I needed front and back brakes the price they quoted me seems a little high so I took it for a second opinion at a different shop They said I didn't need front or back brakes I had 70 & 80% left on my pads And that my back brakes just need a cleaning after they clean them I heard no more squeaky I would not recommend Midas on County Road D in white bear. read more

Went here for a balance on my tires well left the shop thinking it was done correctly was not wheels were shaking so bad I couldn't even drive back to the shop I have a 5 yr old son who luckily wasn't even in the car with me and not to mention they did tell me it would be about 45 dollars for all four tires fine but then when it was time to pay I asked if I could pay 40 in cash and out the rest on my card they said yes come to find out he took my cash and charged the full amount of 47.92 to my card!!!! Are you kidding??? They stole my money and made my car unsafe to drive never going back here terrible place and they lie like no one else's business I work with gentleman who use to be mechanics and what I told them that the guys at Midas said they said made no sense I will be contacting the manager at the store and get my money back if I don't get my money back I will be contacting cooperate don't go here read more

I am not one to complain in most circumstances but I wanted to make sure no other customer gets taken advantage of at this Midas location. I went in for an oil change and after their inspection they do with oil changes, they told me I needed extra repairs costing $650 and it was a "safety issue" that could not be put off. I let them know I was trading my car in very soon and wanted to avoid unnecessary repairs. They informed me that I would lose double that amount at trade in at a dealership if I didn't get it fixed beforehand. I felt uneasy about the whole situation and took my car to a different shop that did my breaks 2 weeks prior. They inspected my car and very confidently told me absolutely NOTHING was wrong with my car including the part that was so "urgent" to get fixed and a "safety concern". Both the mechanic and the manager at this other shop were appalled that I was told this needed repair and that I was taken advantage of being a woman not knowing better. There is the chance that Midas did not have bad intentions and that they truly did believe the repairs were necessary, but in that case, they have a mechanic who is not entirely knowledgeable. Either way, if you go to this shop, it is worth getting a 2nd opinion on any recommended repairs. read more