Horrible service. General Manager Jaeson was very unprofessional and rude. Brought my vehicle in for a seemingly simple oil change. As I left and got on the freeway my skid plate started scraping against the ground. Additionally, my car was put back into kilometers and tire pressure light turned on minutes after leaving the facility. They offered me $30 off my NEXT oil change - Nothing to make the situation right then and there. Jaeson said he had the authority to provide compensation towards my service but chose not to. No responsibility taken. I called the customer service line and got passed around multiple times. Do not take your business here! read more

This shop is consistent, unfortunately, they consistently disappoint. It's partially my fault for forgetting about past experiences and bringing in my car yet again. I can guarantee this will not happen again. read more

I RECOMMEND THIS LOCATION WITH 10 STARS! My mom passed away in September, and she had a 2007 Saturn with very low miles. The car had a wierd and concerning noise, so I took it to be diagnosed. The right front U-joint needed to be replaced. I decided the cost as smart since I could then sell it knowing it was in good condition. When Johnny's team started the repair, they discovered a bigger issue. Johnny called and explained the new issue, understood my situation, and suggested having no work done. Originally, I had told him that I planned to donate the car, but others encouraged me to sell it because is was in really good shape. Johnny knew today's issue was not worth the investment, and he did not charge me a dime for today's work. It is a blessing to be on the receiving end of honesty. read more

Couldn't be happier with them. I've taken my car to another place for years and was surprised when I took it to Midas because, for the first time, my repairs didn't cost over $1000. The last place would up sell my repair with other things. Midas told me exactly what was wrong and the cost and it was done in a very reasonable amount of time. They are now my go-to place for repairs read more

Visited the Orange location on October 15, 2021 for what we thought would be brake pads. Upon inspection, we learned that one of the front rotors was badly damaged, apparently due to previous car owner using the wrong size pads. Just want to let people know this MIDAS dealer is awesome, HONEST (they showed us exactly what the issue was and made sure all other brakes were ok), and discussed exact cost. The manager, Jaeson Robinson, was courteous and professional. Our experience was excellent. Thanks MIDAS! read more

I couldn't have had a better experience at Midas. I took my car in for what I thought was a bad muffler. Jaeson looked and it wound up I had a broken flex pipe which, given my car, would require an entire replacement of the exhaust system including catalytic converter with an estimate to replace of about $3K!! He said he wanted to look to see what he could do and after considering he was able to REPAIR the issue with spot welds and putty for a total cost of $150. AMAZING. The car runs great now and I am so thankful he was helpful and honest. I can't wait to bring my car back for its next oil change and any other issues. They definitely have a customer for life! Please give this shop a chance! read more

I had got a flat tire on freeway, however I tried to go home... impossible! Horrible situation came, soon I got off 55 freeway and I found this place right there luckily. The guys there were so nice and helped me so quick. No chance to buy a new tire (they are not a tire shop, so didn't have my size) but they replaced my spare tire. I couldn't wait for the next day, had an appointment next morning. So I bought a new at a tire shop close to me on the same day. Anyway I was so lucky to know a great repair shop! And then, on the next day (it's today) tire checking ramp was on again... the same thing happened on the same freeway. I knew there is a nice repair shop in Orange, I drove there straitly. Of course they remember me (it's only 24 hours later) and helped me checking pressure. Everything was ok, might be tiny trouble... So happy to see them again. I will ask them to repair my GTI next time, I am sure. Strong recommend to visit them if you have some trouble with your car. Thanks. read more

Took my husbands durango in to get the alignment checked and fix it. Had them check & the only other thing the car needed at that time was replaced spark plugs. Not even a week later, the cat doesn't start at all. First they said the battery was dead, then the starter which quoted me an outrageous amount I didn't agree upon. Autozone had an affordable starter which they said they put in my car but it "didn't start" so they said they'd need a replacement part. I wasn't told that part was the original part I declined. Total cost at the end of the day was 2300 for the alignment issue and then all that starter bs for it to come down go ahead gasket leak and another 5 grand estimated to repair. They really should have fixed the core issue instead of taking advantage of me and working on all these part that don't even matter for a car that won't start again. I don't trust that they did anything they said they were suppose to, my car had no issues before this and it's a 2019, 61k miles. It shouldn't be ruined. I took my car to another mechanic who's just updated me this am, the head gasket is fine, no leak and the starter is old. Idk what midas did to my car. read more

Generous and Honest are what I would describe the team. Ran my diagnostic and advised me to bring it to a transmission specialist. Being a furloughed cast member, the fact that they did not charge me for my diagnostic l almost cried. They were honest in what the issues were and that they did not have the means to fix my certain problem. 10/10 read more

Jason and his guys are top shelf! UNLIIMITED STARS! Front tire starting coming apart on the 55 at Chapman. After having useless AAA tell me it would be over 2 hours to get a someone out to assist, I drove to Jason's shop and he couldn't have been more helpful. Called in on new tire immediately and even though it couldn't get to his shop in time, he offered to help put on the donut for free. Good people and good businesses are harder and harder to come across. Although I don't live too close anymore, I will be taking other cars there going forward. Anyone in Orange or surrounding cities should send your business Jason's way. CAN'T RECOMMEND THIS PLACE ENOUGH! read more

Honestly one of the best shops I've been to since moving to Orange County! John was very prompt and efficient! We spoke a few times on the phone and every time I called in, he would remember our conversation and what I needed done! Honestly, if you are looking for a place to get your brakes done. Go see John and his crew! They are very knowledgeable and very timely with their services! THANK YOU SO MUCH!!!! I'll be back for sure! Also, you can't beat their prices! read more

Long story short if they think you know nothing about cars they will up-charge you and straight lie to your face about it. Giving one star because he was nice when he was lying to me. Long Story: Initially the store seemed like an okay place, they fit my car in last minute for an oil change and the guy over the phone was really friendly. When I arrived the customer service guy asked for my car information so he could see how much the oil change was going to cost. I told him it should be $20 - I had been using Midas for the last five years in Indiana and the oil change had never been more than that. When the system pulled up my car info it said that my car required "special" oil that would cost more. I asked him why that was so, he said it's a California law when I asked him what law number he said that it was actually store policy. At that point I left. read more

This is now my go to place for any brake related problems I have. The brake pedal on my E39 was mushy and I had to floor it to get it to stop. I originally thought it was the brake fluid. But it ended up being the brake master cylinder and the brake booster. Jon and the other mans name (I'm sorry I forgot) were super friendly and helped me out. Jon told me what had to be fixed and what could hold off for a bit longer. What I like most about that is he didnt put pressure on me for the stuff that could be held off. Hard to find a mechanic that isnt pushy these days. They were easy to talk to, stuck up a nice conversation with them. The price was good. Better than what BMW would've charged I imagine. 5 stars all around. Thanks guys!!! read more

When I called the shop this morning they picked up the phone quickly and were happy to help. They asked about my car and told me I could get my oil changed while I waited because they had my filter and oil in stock. When I arrived the staff was friendly and quick to get to work. I was in and out with an oil change and tire rotation in about 40 minutes. Friendly staff, upfront pricing and fast, quality work. read more

A little while back John took very good care of me. Only had an afternoon to get a major brake job done which I was quoted at another shop wld cost me $700. Not only did John and his team jump on the work and knock it out in much less time than I had anticipated, I was also very pleased to the price so low and not charging me for something I didn't need, which the quote I had was trying to do. Thanks Midas Auto Service Express on Chapman off 55 Frwy in Orange, CA! I'll be back for sure! read more

My wife had been bringing all her cars here for 20 years. I was concerned when I heard new management was taking over but they have been outstanding and reliable. I'll never take my cars anywhere else. read more

John was amazing! He was very nice, professional and courteous. He was able to squeeze us in. We needed new brakes and it was done in a timely manner. I highly recommend this Midas! Thank you John and team- Jaclyn & Kathie read more

After hearing loud grinding noises coming from the rear brakes of my 2021 Audi Q3, I called and spoke with Zee who was very helpful on the phone. Even though I didn't make an appointment to have my brakes inspected, I went to the shop and was greeted by Zee and Jaeson. I explained to Jaeson what was going on with my brakes and about 10 minutes later, he showed me my front and rear brakes so I could see the difference and understand the work that needed to be done. Jaeson then gave me a couple of pricing options depending on the type of pads and rotors I wanted. I chose which option, the parts were ordered and delivered in about 30 minutes, and the work was completed earlier than what I was initially told! Very impressive! This Midas shop provides top-notch service and is my new go-to for all of my Audi's needs in the future! I highly recommend it and have already referred friends and family! Thank you, Jaeson and Zee for your professionalism and assistance getting me back to driving safely on the road again! read more

I've been bringing my cars to Midas in Orange for years because of the professionalism and customer care "Johnny" & his crew brings to this repair facility. He has always been curtious and up front with what repairs are needed along with a fair price. It's very nice to know we have this repair facility in our community and I highly recommend you give "Johnny" a call for all your auto-care needs. Respectfully Jeff P. read more

I came to this location 3 times in the past 2 weeks for an oil change in the early afternoon and every time would be turned away due to their excuse of "we are busy." So today I decided to wake up early and arrived at 7:55 am (5 minutes before they open). At 8:00 am the doors were still locked and nobody inside. Another customer arrived at around 8:05 am and since the shop was still closed he just sat in his car too. At approximately 8:15 am, one of the Midas employees arrived and said that the manger will be late and he couldn't open the doors until his manager arrived. He said that I can leave the keys with him but I refused. This is unprofessional and unacceptable. First of all, why wasn't there a single employee at work during their normal start/opening time of 8:00 am? Also, shouldn't there be another employee such as an assistant manager who has a spare key to open the shop doors just in case the manager isn't available that day? Midas has lost a new potential customer due to a lack of professionalism in this location's business practices. read more

Honesty and Integrity. I took my car to John for a second opinion. I was told by another service center I needed new brakes and rotors all around when I was only there for an oil change. They offered to do it for the low low price of almost a $1000... dollars. John and his team inspected the brakes and I still had 60% all around on my pads so no brakes were needed. John and his team did, however, find a small part that needed to be replaced. They showed me the bad part and I agreed to the fix which was a heck of a lot less than brake sham the other place tried to pull. Long story short, John had the part there quickly and I was out of there before lunch. My car now runs like it did when it was new. Literally night and day!!! I couldn't be more pleased with the friendly professional service I was shown by John and his team. He has gained a new a customer. read more

Got my catalytic converter covered here and so happy I did! Jaeson made sure to explain the whole process and showed me exactly what he was going to do before he started the work. The wait wasn't too long and once he was done, he showed me what was wrapped. They even etched my VIN # and used more wrapping than needed to ensure it was fully covered. Definitely recommend this place if you want to protect your catalytic converter for a reasonable price. read more

I only ever took my car to 1 mechanic until he sold his business to a guy who jacked up the prices to almost double. Since then, every time I take my car for an oil change, I always leave feeling ripped off and talked down to. I've never been to a Midas before and after always being disappointed by the other chain auto shops, I decided to give it a shot. John was awesome, very friendly, and professional. First time in a long time where I didn't feel belittled going into an auto shop. I'm very happy with my oil change and will be bringing my Civic back here. Thanks John! read more

No wait at all and customer service is straightforward. I came in for a high mileage oil change and the service tech was honest with me telling me they are currently out of the high mileage oil. I showed a digital coupon that was supposed to be printed but he honored it without me printing it which saved me some money. One of the quickest oil changes and wheel rotation I have ever had. Thanks for getting me in and out. read more

Midas - Auto Repair Near Me - Orange, California

know what you are getting a set of cheap brake pads about$30 and they will charge you $300 if you are lucky and they do not try to sell you other stuff then they will say we give you lifetime warranty after a short time your brakes goes bad and they will give you a free $30 pads again but charging you $185 at least for labor that is how they roll better go to dealership a get a quality brake service ...more to come read more

John was very polite and helpful from start to finish. He is truly a man of his word. Please, use this Midas location. read more

i really recommend this midas 1922 e chapman ave, orange, ca 92867 they have and amazing costumer service so friendly great prices and ( carlos ) is and amazing mechanic the best i have seen and ( john ) was amazing they know the job like know one else fast and wonderful god bless u guys u save my life ill definitely come back to them all the time read more

Midas - Auto Repair Near Me - Orange, California

Walter and staff are amazing! They have been taking care of me for years now and every time I come in, they always mention something that seems off and a couple months later, what they mentioned to me was the problem. I honesty should just trust them more everytime they tell me something. Walter is an amazingly cheery guy and he always have good intentions for everything that he says. Anything that involves your car always makes us nervous but he assures you so you don't have to worry so much. read more

Went in thinking brakes were going bad, turned out radiator was cracked and leaking coolant. Was going to have midas do the work , but checked with dodge and vehicle may be under warranty. Jason was cery helpful throughout this whole process and even topped off the coolant so we could make it to the draler safely. Above an beyond service. If dodge will not honor i will absolutely be taking my buisness to midas. Thank you jason! read more

I was on vacation from Florida when the "tire pressure low" light on the instrument panel came on. I stood out in the pouring rein and verified that all four tire pressures were low. Pulled into Midas and they immediately serviced all four tires to factory recommended levels. We were in and out in ten minutes. They were polite, friendly, and efficient, and they didn't charge for the service. Definitely my goto place for auto service the next time I'm in town. read more

Several years back had the right bearings done on my truck. Expensive. A few years later had to have it re-done. thx

Wow! Amazing staff and hard working as well. I called in just a few minutes before closing time and they did what they had to do get my oil changed in a timely manner! If you ever decide to come here, ask for Walter! He really did all he could to assist me in make my visit a pleasant occasion, I'm surprised he doesn't own the place yet. read more

I came to this location a few years ago and they gave me great deals and service. After having family members do my oil changes for so long, I decided to come back here. I called to schedule an appointment and they were extremely helpful on the phone and kept it professional, which I like. I came in and Alex helped me. He was genuine and made me feel like he cared about my safety and my car instead of how much money I could pay him. I will definitely keep coming to this Midas and recommend it to my friends and family for the exceptional service and price. read more

Very accommodating at this location. Tustin was crazy busy for some reason and right out refused to do inspection walk-ins. The guys are great here! read more

Midas - Auto Repair Near Me - Orange, California

Don't come here with any coupons....because these guys will said "it's a 3 hour wait..." what is the point of giving out a coupon when you can't use it? I understand there are cars waiting too....but 3 hours plus wait is a ridiculous... so then I schedule an appointment with them.. and the guy said 3 hours wait still. with jiffy lube, I bring in a coupon they have no problem getting me in with a reasonable time. I wanted to make Midas my permanent place to get my oil change done, since I work right around the place... but this place is too shady for me.. so no thank you. read more

I don't normally take time to write good reviews but this Midas totally hooked me up. I took my car in to have them look into a very minor squeak. They determined I needed new pads and rotor resurfacing. More importantly, they determined that my tires were basically shot, unbeknownst to me. Walter went through a few options with me and helped me prioritize between tires and brakes. He recommended a tire place, which I then went off to get tires from. I didn't get the brakes done with Midas at that time but wanted to go back to Midas to get them done. When I returned to Midas 4 weeks later, Walter remembered me without pulling up my paperwork. He even honored the work proposal that we worked up one month prior. He even gave me a killer price. Excellent service. Excellent price. No ridiculous upsell. The car was ready by noon even though I didn't make an appointment - I just walked in that morning. Walter rocks. Go here. read more

I know it doesn't look like much from the outside and the waiting room can use a little tlc, but you and your car will be well taken care of. Genuine, personable and honest staff Excellent Customer Service Efficient and smooth work flow Car is good to go! and on time! I have had some very unpleasant car repair experiences and this was top notch and smooth as can be. I wish I'd used this place sooner. read more

Just went there for an oil change and tire rotation; using their coupon, they can't be beat on price! I did mark them down one star because using the on-line appt. system doesn't work (but it doesn't work for any Midas that I've ever used it for) and they post their hours as opening at 7:30 am, but they actually open at 8 am. They didn't try to sell me anything extra for my car and all of the staff were very friendly! read more

The Midas that I normally visit for my brakes closed. So I looked up the next closest one and this location was it. I received the best service from Midas that I ever have before. John was very accommodating, informative, and I feel very honest. Sometimes you go to places and you can't help but think if you're getting true information and honest work. I feel that John and his team don't recommend things just because. I went in to replace my brakes and couldn't be any happier with the service and work done at this location and most specifically the friendliness of John! read more

Great shop prices are great guys are very informative and friendly I will now bring all my families vehicles here!!!