I scheduled an appointment online and arrived early. The guy working at the desk asked how could he assist me and i preceded to tell him i booked online for an oil change. He seemed uncertain as to whether they could do me this service because they were busy..So what was the point in me booking this appointment. After a moment, he responded "I guess we could get you in, it'll be a while because we are kind of busy". Thats not my biggest complaint though, after my oil change was complete, I got into my vehicle to see oil stains on my beige seats, door, and roof, which i have not been able to remove till this day. I have and will be sticking with Sears from now on. read more

Very unhappy with my visit here today. Took my mom in to get a tune up and oil change on her car. Which included a tire rotation. Opted for the expensive high mileage oil change on top of tune up. After having the vehicle all day we picked it up. While my mom was driving away she pulled over a block away. She noticed a loose tire. Pulled up behind her and after inspection found the back tire had been put on without tightening the nuts. The Wheel and tire were loose to the touch. I went back and had the technicians come tighten the wheel. Ended up tightening 3 loose wheels. Got home and checked the oil to find the oil level on low. They had also left rags on the engine. They barely put any oil back in. Had to go back again. Asked them to fill it up with fresh oil. They agreed to lit 1/2 quart of oil in. Manager and technician didn't seem to concerned about our hassles and poor service. read more

Midas helped me today, for free. A vacuum line on the 4 wheel drive system of my truck popped off. I was by myself, and had no extra vacuum lines. AJ looked at it, saw it was a quick fix, and finished the job outside in the wind and rain. For free!! Thanks to Midas on Foothills for helping a woman with her truck. I'll be back for sure. read more

I'm not from Roseville and I brought my car in to get an oil change. Jack was very pleasant, friendly and knowledgable... It took maybe an hour and I brought it in on a Friday afternoon... Lastly, the price was very reasonable.. Thank you. I will definately be back if I'm in the area again... read more

It took two hours to swap a single tire and do an oil change. Stop by if you like wasting your time.

These guys are awesome! Working full time & being a full time student I barely ever find the time to get things done. I desperately needed an oil change & came in here without an appointment. They got me in&out so quick, I was there less than half the time I anticipated. + it's always a plus dealing with people in good moods who seem to actually enjoy their jobs. Thanks guys!! read more

I had the catalytic converter stolen off of my car, I called and they were able to get the part same day. The car was fixed and I was back on the road in no time! Really great service and will for sure return for all of my cars service needs. Thank you Chris!!! read more

This place is a joke. New owners have bought this place and it is unprofessional. Stay Away. They had my Ford for a week telling me nothing but hopes and dreams that they could fix it. Well they couldn't. It's the timing issue they said. Telling me that every day for a week. This place is a scam. People of Roseville CA take my advice and stay away. read more

Amazing experience. Came in on a Sunday with a fan relay issue. I called Josh around 1pm and asked if it was too late to come by. He said "Of course not! Bring it by and we can try and help you out." As soon as I came in I was greeted with a smile and a comfy waiting area with coffee and water. They kept updating me on the progress and I never felt like they were trying to pull the wool over my eyes. As a woman, car "people" try that stuff all the time. Ironically I've been in sales, so I can usually see right through the pitch. Long story short, they brought in an electrician, and solved my problem after lots of trouble shooting. They definitely didn't want me to leave without the problem being solved. Plus, the price was great! Definitely fair. I highly recommend this place to anyone with car issues! I will definitely be back for my oil changes. read more

Had a great experience with Josh and Matt today. I have been a repeat customer at this location and they are completely fair price and will do Everything to make things right and earn your business. Highly recommend this location to everybody. Don't go anywhere else! read more

Absolutely the worst customer service I've ever seen!! Started online filling out all pertinent information including name, address, vehicle info and secured am appointment to get a simple oil change. Received an email confirmation from the shop itself confirming info received and assigning an appointment time. Showed up and front desk clerk was too busy chit chatting to acknowledge customers, had no info that was previously completed and was just an overall anti customer service environment. Left without getting oil changed. read more

VERY DISAPPOINTED!!! Very nice people, Steve is helpful but this shop is very disorganized!!!! IF you are in a hurry don't go there!!! There is nothing speedee about Speedee OIl!!!! No oil change reminder sticker, did not vacuum, greasy hand prints on my hood edge...bad!!!!!!!!!!!!!!!! Read Below!!! 2.5 hour long wait!! Was told a half hour!! I recently purchased a 2004 Tacoma and thru Carfax learned that the Tacoma had been serviced at the Speedee on Sunrise for 7 years, after reading the reviews on the Sunrise store I did NOT want to give them my business. Keep in mind I've been a customer of Jiffy Lube for 15 years but since moving to Roseville wanted to find something closer to my home. So I decided after speaking to Steve that I would try the Foothills Blvd location! Big Mistake!!!! I called and spoke to Steve and he was very helpful and even looked up my new used Tacoma in his system but didn't find it because the speedee stores are not all interlinked via computer. Long Story short, I expressed I had just moved here in June and wanted a new service home and had tried Jiffy Lube once in Rocklin and they didn't even vacuum or clean the windows and I was frustrated. Steve assured me I would have great service and would be in and out quickly.... Ba ha ha ha !!!!!!!!!!!!!!!!!!!!!!! Now the bad part: It took 2.5 hours for a oil change and tire rotation.....I litterally , out of curiosity set my smart phone stiop watch when he started ....!!!! I expressed several times I had to be somewhere at 1:00pm and was told there working on it. So at one point I went out toward the shop and my truck was just sitting there!!! No one working on it. I asked Steve what was up only to find out it had been sitting for 20 minutes done and waiting for customer approval on the air filter...otherwise was done!!! I asked what was up...???He stated you see how crazy busy I am with just me up at the counter......which was true, he was very busy and overwhelmed.... Long story short, Awesome customer service, great people, lousy performance on the shop and management. when I went to leave there was no oil change reminder sticker, it had not been vacuumed, there were dirty greasy hand prints on my new used Tacoma!!! Very disappointed!!! So.....back to Jiffy Lube !!!!!!!!!!!!!!! At least there I will get in and out under an hour...LOL Another disappointment was that I was quoted $236 to replace 3 drivebelts and one was only a few months old....went to another shop on vernon and it was less than $125 for the two that needed to be done...Be careful!!!! read more

Guys at the front counter are very nice. However, you should expect to be waiting a VERY, VERY long time for almost any service. I waited 5 hours total for a job that should have taken an hour at the most. This was on a weekday and showed up with an appointment when the shop opened. Also management needs to clean their office, a messy office is never a good sign at a shop. read more

Had an issue scheduling an appointment online. But I called the next morning, they were able to get me in that same day and fix the issue. I had loose panels under the car that just needed screwing in. They ran outside, fixed it, ran back in. I stood at reception waiting for an invoice, but they didn't even charge! Saved me BIG TIME!! read more

After almost booking an appointment online with the many spots listed as available I decide to call in and do it in person just to make sure that what I want to do can be done. I call in get the rudest associate who tells me there are no appointments available until next week and when I asked to just get a quote he gives me a hard time the whole way through. He never did end up giving me the quote and just told me to call back later. Not calling back. read more

Was very happy with their service. They did the brake evaluation, provided me with an estimate and once I agreed they ordered the parts. They had free wifi in the lobby so I was able to get my work done while waiting. They also have shuttle service which is very convenient. Overall I was impressed with their customer service and happy with the break service. They did all the repairs within 2 hours, very impressive. I would recommend to others. read more

Had my Prius oil changed a few weeks ago. Noticed that my MPG rating was averaging 40MPH (yeh..i know that is pretty good for a normal non hybrid car), but I average between 45-47. Kept driving it, and kept resetting the calculations..... I was thinking..has to do something with my tires..checked it today and all 4 tires were either 28-30 psi. WTF??? My tire rating maxes at 44, which means my tires should be at 40-42. Son of a bitch! I'm not going back here. Also - i noticed that when I pulled out my cabin filter that it was scrunched up like a fan and the amount of dust was collected in a poor way. When you fan it out a portion was super clean. These guys are morons. There goes that convenience factor for me......need a new shop. Anyone have recommendations around this area???????????????????????????????????????? read more

If I could, I'd leave no star. Went in 10 min early to my 1pm appointment, when we called the day before they said they were WIDE OPEN at 1....... So we schedule an oil change and a brake inspection. After an unusually long front brake inspection(hour +15) Found out I needed new front rotors and 1 new front brake. Tire rotation was supposed to be included. we stupidly agreed to your Jacked up prices. I will accept that we should have walked away at that point. No one told us it was gonna take all day to do what I believe to be a pretty easy job. They watched us sitting there and when I asked how much longer it would take since we had already sat there for 2 hours, dude (short red faced guy) tells me 30-45 min more and gives the excuse that the inspection takes an hour. What kind of inspection are you guys doing to my 2 front brakes that takes a whole damn hour????? Excuses infuriate me. You could have told me in the first place that it was going to be a while and we would have gone to lunch. But we waited over 3 hours. When I finally get my damn car back I can clearly see that my tires were not rotated. Which is weird cause the whole time I could see all 4 tires off my car when it was on the risers. I tell one of your guys that it wasn't done and he says it was. So I tell him to come outside and check because they were clearly not. He pleads that "it's hard to tell". Ummmm excuse me, I may be a woman, but I'm not a dumb broad. I can tell that my tires have not been rotated when my front ones are worn and my backs are still brand new. Don't treat me like I'm an idiot to cover your ass. So he asks me if I want them to do it it'll take him about 15 min. I'm like well yeah ? I didn't just pay you guys almost 500 so you can not do your job. So he does the rotation and now my car pulls hard to the right . I call and say I'm coming back for a FREE alignment cause you guys messed my car up and he says it's probably from my tires being rotated and to bring it back and they will ale it right. He apologized on the phone and said he was sorry it took so long today and that tomorrow they would take care of me. So I return the next day and the same short red faced dude checks my car out. He says I have directional tires and that he put the tires back the way they first were. I did not know I bought those. I was told by your employee that I did NOT need to rotate my tires EVER. I restated that back to him because to me, that sounds sketchy. He reassured me that I should just continue to drive them until I needed new tires. THIS IS NOT ONLY DANGEROUS TO ME BUT TO OTHERS (strangers, family, friends and most importantly my dog ) how are you gonna tell me to NEVER rotate my tires? Obviously you don't need much education on cars or real life to acquire a job at Midas. This is ridiculous. So as confused as I am. I drive off, car still pulls to the right . But I am not going to go back to this "shop" because frankly I am scared for my life to be in others hands who have not the slightest knowledge of how important it is to rotate tires. On my way home I decide to stop at Americas tire store(where I bought my tires) because I wanted to get down to the bottom of my tires. They notify me I ABSOLUTELY DO NOT HAVE DIRECTIONAL TIRES AND THAT THEY ABSOLUTELY DO NEED TO BE ROTATED. EVEN IF I DID HAVE DIRECTIONAL TIRES THEY GET ROTATED VERTICALLY NOT HORIZONTALLY, all it takes is a quick google search to figure that one out. I want my cars alignment fixed. You guys did a shitty expensive job and I am not a happy customer. Looking forward to your Reply. read more

We have always had great service at Midas. The staff is super helpful, friendly, and professional. They are competitively priced and have saved me from doing unnecessary fixes recommended at the dealership. I'd like to especially thank Alec and Josh who took care of us without an appointment on a holiday no less. They're both extremely knowledgeable and patient. Thanks guys! Keep up the great work! read more

Today I stopped in the shop. Muffler was making a funny noise and thought it might be history. Ken and Alex - I believe that was their names - put the car up and found it was just a loose heat shield. They removed it and I am a happy camper. Excellent service and I will recommend them to all the folks I know. Thanks a lot. They are the best. read more

I have only had basic service done here (oil change, tire rotation, etc), but I have been happy with the work, the price and the service. I especially like the free wi-fi in the lobby. This allows me to simply stay on site while the work is being done and work from there. Saves the need to get a ride back and forth. The desk staff has always been friendly and helpful. I don't know about major services, but I will continue to use them for regular maintenance. read more

The customer service provided by the staff was excellent. Recently my car starting acting funny and I found myself requiring assistance in this store. From the moment I walked into the door until I left with my care fixed I felt at ease. Robert at the front desk was attentive, knowledgeable and quickly discovered the problem with my car. The waiting room was relaxing and honestly provided a place where I could relax while my car was being fixed. I would and will recommend the staff and this Midas location to everyone I speak to. Thank you for helping me and getting me back on the road safe and at ease. read more

Do not go here!! They overcharge on parts. They overcharged on the diagnosis on my car and put the manifod plate back on backwards. They charged extra for the diagnosis of the car because they had to take the manifold plate off and did not even diagnois the car correctly. I spent $650.00 on work they did and still did not solve the problem. I took it back the next day. They said we needed all this major engine work done and it was going to cost $2,000.00 We took it to the Volvo dealer who found a completly different problem with the car that cost us $1200.00 and that the work Midas did would have been included in their price. All Midas did was a clean up job that did not fix a problem. read more

The usual oil change hucksters. Poor customer service and lack of interpersonal communication skills. Steer clear. Filthy in the customer area. read more

Great staff, quick service. They go above and beyond for their customers. Even when another shop made the mess/mistake. I highly recommend. read more

Midas was awesome I took my car in for a second opinion I was told I needed the power brake booster my radiator was leaking and my serpentine belt was cracking from another shop.they couldn't find anything wrong and they did a thorough inspection they could have been like any other mechanics and said oh yeah you need that and rip me off for a bunch of money but they didn't they were honest I saved money by not doing repairs I was told I needed these guys are honest and truthful and stand behind their work I would take my car there anytime read more

The folks at this Midas (Foothills Blvd in Roseville) are not only excellent with taking super care of my car, but are also accommodating, pleasant, and informative so you know exactly what's going on with your vehicle, what your options are, and what you can expect. read more

I am extremely disappointed with the service I received at the Midas Roseville 9077 Foothills Boulevard Roseville, CA 95747. I was having an issue with my vehicle which I thought was the clutch. I contacted the Roseville Midas and they said that they would be able to help me I was told by the rep that they would conduct an diagnostic of the issue and then let me know if it needed anything more than a clutch and that if it was just the clutch it would be a 5 hour job. I scheduled an appointment and dropped my vehicle off at 8 AM on 2/22/17 and was told that I would receive a call once the issue was diagnosed. At 1:10 PM on 2/22/17 I received a call that the technician was having issues with the transmission and that a bellhousing might be needed. The technician stated he would obtain pricing and then call me back. At 4:43 PM on 2/22/17 I called Midas because no one had contacted me I was then informed that the technician had left and I requested that he call me in the morning to provide me an update. At 11:12 AM 2/23/17 I had to call again to be provided an update which was that the vehicle should be done by the end of the day with no mention of the bellhousing. At 4:32 PM on 2/23/17 I was called informing me the vehicle was ready. Then at 4:35 2/23/17 I was called again stating that third gear was still having issues and that "they dont fix that and I would have to take it somewhere else". I then went directly to go pickup my vehicle at 4:55 where the technician was gone. So now I have spend $1,313 to not have my issue resolved. I am outraged that I was not informed that "they dont do that" prior to having part of repair done on my vehicle even though they said they would conduct a diagnostic prior to the repair. Just to put a little extra annoyance on top my stuff was thrown on the passenger floor, the sick shift nob was backwards and my clock wasn't even set back to the proper time. Then they handed me an envelope with my receipt that no joke says "We take care of everything" Overall this was a horrible experience! read more

Let me start off by saying this is my first review I have ever wrote and will probably be my last. I have had good experiences with places but not enough to care about writing a review, until now. I installed aftermarket headers on my car and accidentally broke a bolt and brought my car to Chris at midas and he quoted me 100$ to fix it. because of the placement it ended up taking 5 hours to repair and put a new bolt in. He only made me pay 100$ opposed to the 500$ it probably would have cost for labor! the next few days i got a check engine light (because the aftermarket exhaust) and he tried fixing it (unrepairable because there is no backpressure due to my header back exhaust system) i brought it back in when the light came back on and he told me it was because my aftermarket exhaust and he didnt charge me anything to check the engine light and turn it off again (30 minutes of labor) I also had a chance to interview him for a informational interview for one of my college classes. Let me say that he is one of the most honest guys around. He will tell you what is wrong with your car and will tell you what the dealer recommends and lets you pick. No sales pressure! While I was interviewing him he had 4 guys working on a car to get it out for a customer who was waiting and he was losing money by having 4 guys on one car but he swallowed the loss in order to get the car out quicker for the customer! Overall midas is a great place and Chris is a honest guy! I was skeptical at first but I am glad I chose midas and I will be switching from jiffy lube to midas for my oil changes from now on! This was my first and last review. I highly recommend this shop and tell Chris that Ryan sent you! read more

I had my oil changed, and was really pleased with the efficiency and thoroughness. I waited while it was completed and it was super quick. Pricing was great, and staff was really friendly and engaging! It is a great place and will recommend it everytime! read more

My 2001 Jeep GC stopped at an intersection in Grass Valley, I had it towed to the dealership right up the street who said the gas filter connection was leaking. I had a new one installed last fall at Midas, I was pretty upset and thought they had done something wrong during the installation. One of the owners of MIdas came up to Grass Valley and retrieved my car, fixed it and didn't charge me a thing, come to find out it was a rusty rotted connector..I lived in New England for 10 years with that car.. Don't tell me these guys don't care about their reputation or quality of work. I won't take my car anywhere else..and my Jeep is notorious for breaking..ask any Jeep owner..breaking is built into my model.. I can drop it off and get a ride right to work and not miss a hour of work because of my crappy car. These guys know cars..but don't expect them to fix years of your own abuse. Take care of your car regularly.. Bernadette read more

In January I had the headers replaced on my truck because of cracking. As soon as I left the parking lot I could hear the exhaust leak. It was the end of the day and I had to leave for Florida the next day due to my wife's military move. I took my truck to the Midas in Fort Walton beach to rectify the problem and I have been working on it ever since. Problems. 1. Roseville Midas said that it would take one day, it actually took three days. 2. They would not let me purchase factory headers. They said it would void the warranty. 3. They welded the flange. That is where the exhaust leaks, due to either improper fitment or headers don't fit. 4. The headers cost me 1K apiece, Fort Walton can get a proven set for 1.5K. I have had great experience with Midas before. Especially the North Natomas and Fort Walton store. It seem that guarantee is no being upheld. The Roseville store does not want to pay for the fix. Go to a different Midas... read more

Neglected to call and inform of vehicle status. Forgot to perform services specifically requested. Suffered computer failure while trying to pay. Generally took twice as long as they should have. read more

The new owners of this shop are friendly, knowledgable and have saved me money and time when I was in a hurry. Better people running this operation now, all around service for customers is the way everyone would like, its personal and they care. They take care of both our cars from brakes, oil changes and more. If you're looking for quality and honesty, this is the place! read more

I was contacted by phone with "how did you like your service" question only.

I got to Midas at 8:30 and they told me an hour to inspect my brakes. I spent 2 1/2 hours there and it was obvious that my time meant nothing to them. It is one thing to tell someone a long time but to tell them an hour and then have them be there for over an hour and 1/2 more!? It was ridiculous. read more

I set up an appointment online and at the end was informed the store would notify me by email with any concerns. I don't get a phone call or email throughout the day, so assume that the appointment is good to go. I then go to my appointment and the store reports that I do not have one and they cannot get me in. They told me that the online scheduling is just a request. I gave the store one star, because although I guess it must've been just a request through the online scheduler, nobody from the store followed up with me that day to inform me that they could or could not meet the request. Why have an online scheduling system if you do not use it? They should inactivate it then. read more

My thanks to a wonderful job in repairing my 2000 Jeep Cherokee Sport. I highly recommend this Midas shop for all of your repair needs. Professional service at a very reasonable cost. read more

I suspected my car had an oil leak as well as other issues I couldn't even guess. I had been planning on taking my car to a different place in town but when they weren't open at their stated time I went to Midas after I read a review online. It was my best experience ever with auto repair. Their office was clean and well kept and the customer service was excellent. They identified the other issues with my car and offered me options for repair. They repaired it quickly and I didn't feel over charged. They expressed real concern with the quality of their service and work. I was most impressed when I got my car back and ten miles later smoke came pouring from my hood. I called and they sent someone out immediately to check on my car, give me a ride to where I needed to be, and then took care of my car from there. I didn't have to worry about getting to work or getting my car back to the shop. A potentially stressful situation was quickly handled so well. They did everything they could to make it easier for me, which is something I have never experienced with an auto repair place. Even though the problem with my car was not directly related to anything they had done, they still resolved the smoking issue for me without charge and quickly so I could continue using my car. I felt that they genuinely cared about me and my needs while providing the best quality service possible. I will always take my car to this Midas for regular maintenance or unexpected repairs. read more

I went in for an oil change and mentioned a new metal-on-metal scraping sound that had developed that week in my front left wheel. After the oil change, they told me my breaks were "Green" and said bye. I reminded them about the scraping sound. They were nice enough to take 30 minutes to drive my car around the parking lot and look around the wheel to see what was wrong. They told me the problem was due to *both* wheel bearings needing to be replaced, and estimated $800 (parts and labor) for the fix. I took my car to another shop, which took off the wheel and immediately noticed my break pad was almost completely gone, and my indicator was wearing down from scraping (creating the noise I mentioned to Midas). To them, this was a no-brainer. This other shop put new pads on and my car works and sounds perfectly now. I'm so glad I didn't pay $800 at Midas for something that would not have stopped the noise I described to begin with. They wanted me to pay $800 for something my car didn't even need! I have no idea how Midas missed this, since they took 30 minutes to look at my car with a specialist. I will definitely not be back for oil changes or auto work if they are capable of missing something like this, almost costing me $800 for a fix that isn't necessary. Either way - If they were unobservant or downright dishonest, I'm not coming back. read more