I wanted to say thank you to Robert Vargas and Kyle Wilson for helping me with my Tahoe right before Thanksgiving. My car was being difficult for you and you went the extra mile. I appreciate the rides home while you worked on my car. It's nice to see there is honest and helpful people still out there. read more

Very happy with the work they did on my 1995 Toyota Landcruiser. I explained what was going on with my brakes (or lack of brakes). They diagnose it on the spot and had the part within hours and I was back on the road. Very professional and knowledgeable. My brakes feel better than they ever have!!! Thanks David! read more

Its rare for me to give a 5 star rating. Because I'm a simple man, I have a simple formula; - Ability to perform service and or product quality - customer service orientation by all staff - do my best, not your best or how well does customer care professionals listen - will I continue to do business with this person/company again Dave, manager, is very knowledgeable and listens to his customer needs. Not only did Dave provided five star service today but he also was the shuttle driver to get us back to 2nd car so we can carry-on with the rest of our errands for the day. Will do business with Dave again. Give him a call for your auto care needs read more

My experience with this Maius was very good I took a car in for a prepurchase inspection before I was going to buy Robert the manager was very very helpful and so was the technician Harley who did the inspection on the car they were very thorough and save me a lot of money and suggested for me not to buy the car because it would cost me more money than what the car was worth the long run for that I greatly appreciate them and highly recommend them to anybody else I think you would have a great experience like I did Once again a great and pleasurable experience I would highly recommend Them to other people I did thatAt pick and pull When I ran into a guy looking for an O2 sensor I recommend to do for the great prices experience read more

I used to go to the Auburn location but it is gone now. This is the closest one. Always a good value. I usually go for their car check up, and I use the coupon. They are friendly, and usually fast. I really have no complaints other than it is farther away than the Auburn one for me. read more

Excellent customer service. The staff is great and extremely helpful. They're trustworthy and don't try to talk you in to getting services done that you don't need. They're also very efficient and complete their work in a timely manner. They have a service shuttle that can drop you off/pick you up in local areas which makes it even more convenient. I definitely recommend this location, and will be back here for future services. read more

I've always gone to other oil places and I wish I went to this location a long time ago. The manager is the nicest guy. They suggest certain services but don't get pushy when you chose different. Which is a big plus for me. I'm so glad I found them and will continue to go to here. If you want fast and good service go this location. read more

Come here only if you like to waste your time . Appointment at 12pm . It's 12:29pm and my car hasn't been touched . I've change oil myself many times . It takes me 12-15 minutes . They have oil at a hands reach here , everything is here to change oil super quickly & they still manage to walk around like they don't want to work here . I will never ever come here again ever . It's disrespectful to get car service by absolutely incompetent servicemen . read more

David was very polite, courteous and helpful. He's like the dad I never had (lol). I went here for an oil change. I work nearby so I just dropped off my car. The oil change was done by noon, fulfilling the ETC. They called me right away and told me that my car is ready, but there's something wrong with my brake lights. They fixed it as well and it took an extra hour. I wasn't in a hurry cause I don't leave work until after 4 pm. I just grabbed my car around 1-1:30pm during my lunch break. Free tire rotation is included in the service. The only reason why I left 1 star off is because when I got my car, the steering wheel, hand brake and shifter were dirty. Other than that, this location is great! Thanks Midas - Foothills! read more

These were the nicest people ever and they really didn't have to help me out at all: My husband had my oil changed at a Meineke in Sac. For some reason, I thought it was a Midas and, when I noticed my oil leaking, I called them instead. The Midas in Sac couldn't find me, but apparently the gentleman who owns that Midas also owns the one in Roseville (where we live) and he told us to go in and they would take a look and help me out (even though he couldn't find me in their system, OBVIOUSLY!). When I came in, even though we discovered I had been to a Meineke, they checked what was going on, figured out that the oil thing wasn't screwed on right or something, fixed it and DIDN'T CHARGE ME A PENNY! LONG STORY SHORT: This is my new oil change place. Also... my 7 year old really enjoyed himself playing with their Star Wars toys. read more

Super friendly staff, quick service and a great price. I highly recommend this location. Also stopped by and they put air in my tires one day during a horrible rain storm with no hassle. Definitely recommend making an appointment at least a day in advance, they are super busy and don't always have time fore walk-ins. read more

This review probably doesn't count, but I wanted to share my positive experience with my local Midas. I simply needed windscreen wipers replaced - it's not described in the list of things they do but Jason was kind enough to say just bring it down and we'll take care of it, no appointment nothing. They took care of it in a few minutes and didn't even want to charge me (I did still leave something for the tech who helped me). I was just taken aback with their willingness to be accommodating - and because of my experience (believe me, I was stressing about the wipers), they have found a new customer in me for any future needs. Thank you! read more

I would stay away from this shop. I brought my truck to replace the master brake solenoid, replace the power steering pump and do tire rotation. They replaced both parts but ended up messing up two of my rims by snapping off two lug nuts because they wanted to inspect the breaks. I told them they needed to fix the rims instead they went and blamed it on me because "someone righted the lug nuts too much prior". Not only that they charged an arm and a leg to replace the studs and replace the lug nuts and at the end when they were done and I paid for everything since I didn't want to sit there and argue they "forgot to mention" that they never got to the rotation part (i had to point that out myself when I saw my tires were not rotated, even though they charged me for it) also they noticed the power steering they installed was making louder noises than the old one but they decide not to mention anything until I had to call them back. read more

I called last night to make an appointment for today at 2pm. Went in and there was no appointment for me. Said I would have to leave my car and it would be done by the end of the day. That's why I made an appointment so I wouldn't have to leave it as I had no one to bring me home and back!! She kept saying there was nothing she could do as the appointment was given to someone else. What bad customer service!! Will NEVER take any of my cars back there! read more

The team @ the Foothills, Roseville, CA location has always been good to me. They are true professionals and have taken care of my vehicles for years. I really appreciate them, their professionalism and workmanship. read more

have to give everyone that works in this mitus shop A+ for there amazing customer service to their customers. I grew up in a day when customer service was a part of your job. Now adaysits very hard to find. But mitus on foothill blvd they have the best customer service and they make it a point to make sure you get your needs met in reqards to whatever is going on with your vehicle. Im going to have to give a huge shout out to robert. Robert was in constint connection with me. To make sure i knew exactly what was going on with my vehicle. My starter had went out that another mitus location had put in. It was still under warrenty. Well if it wasnt for robert my starter woyldnt have been put in. As the other mitus on douglas blvd didnt want to warranty. They wanted to make me have my vehicke towed to their site. Ive spent lots of money setvicing my car with mitus. So tysm robert for making that happen . I quessthe other mitus on harding in roseville wish they hadnt screwed me, right. Ty robert read more

I specifically came to this Midas location because my family has been served well here for 15 years. I was visiting my dad in my very first car over Christmas, and it was terribly damaged by a horrible, reckless towing company! I was so upset, but the mechanics here carefully evaluated its condition and gave it the best possible service. And even though it was a holiday they had it all ready for me on New Year's Eve! They even drove all the way to the local Volvo dealership to make sure they had exactly the right oil cooler for my 12-year-old car, AND they took the most careful advice of the Volvo mechanics and let the seals cure for 24 hours before putting in top-of-the-line synthetic oil in it to give me the best result possible. I'm so happy I brought my car here, I would recommend them to anyone. Thank you so much Midas! read more

Go somewhere else if you need an oil change! When I walked in, the receptionist who was on the phone didn't even acknowledge me with a hand gesture or anything when I walked up to her. After a couple of minutes, a guy came in and helped me instead. It took about an hour for them to finish. Also, none of the staff are wearing masks even though there is a sign on the door that masks are mandatory. The waiting area is two chairs, which I am sure are never cleaned based on the look of them. Overall, got the job done but staff aren't very friendly and definitely not a place to go to if you are worried about Covid. Won't be returning here again. read more

This is my favorite place to go to get any work done on any of my vehicles. The customer service and services are stellar. I can't say enough about this place and how great it is. I have tried several other Auto Repair places all over Rocklin Roseville and Lincoln. These guys are Top Notch and can be trusted!!!! Last week my truck Hub failed and left me stranded on the side of the freeway. I had it towed to Midas just because of the past experiences I've had with their services. They took care of everything (it was a mess) got me back on the road very quickly. Well I just took the truck back in today because my air conditioner wasn't working. They fixed it within hours and when I went to pick it up and pay they said it was on them for being such a good customer. I couldn't believe it.... it should have cost me over $200 and they took care of it because I'm a good customer . Wow. These guys are amazing. Thank you so much Midas!!!! KW read more

This place is horrible. Way over priced. They tried to force my daughter to buy $1000 tires for a Honda Civic! Costco did them for $400. Lying to her about her alignment. It did not need one. And charged her $100 for an oil change. For a CIVIC. STAY AWAY FEOM THESE PEOPLE. read more

I have been using Midas for years and their service has been fine. I leave one of my trucks for an oil change or alignment and come get it at the end of the day. No big deal as I live close. 2 weeks ago I swung by to drop off my truck for an alignment. I was told that their best guy just called in an wouldn't be in for the day and expertise is what my lifted truck needed. Although disappointed, I understood. I have a business and employees and deal with absenteeism regularly. I called last week and was told that his GF or wife (I don't recall) was going to be having a baby that day. I am growing frustrated by these circumstances but understand. I called today around noon explain what has happened for the last 2 weeks and was told that they are really very busy and won't be able to get me in. I was very upset and let the girl on the phone know. Perhaps not fair to her to be honest but who do I talk to at this point?! After I got off of the phone, my GF then proceeded to tell me that earlier in the week my mom, who lives close by tried to drop in for an oil change and was told that they were out of her type of filters (a 2002 Toyota Corolla 4cl) and would have to come back another day why not call a parts house and get them delivered?...perhaps send someone to get some? Who was in charge of stocking? What kind of "rinky dink" operation has this become? Am I being unrealistic in my expectations? I welcome commentary from this company. Tired of being disappointed. A real bummer! read more

Came in with a coupon for a $25 oil change with tire rotation. They were on a 3 hour wait so the receptionist had me make an appointment for the following day. I showed her my coupon and asked if I would be able to use it and she said yes. Usually my husband changes the oil on our vehicles but I had this coupon so I thought I would take advantage of it. So I come in the next day, my total comes to $65. I asked her about my coupon and she explained my car needs full synthetic oil so it's more expensive etc. I understand that, but why didn't she tell me this the day prior? I also sat in their place for 20 minutes before she let me know. What a waste of time. read more

I called to ask a simple question on 10/13/21 about whether or not Midas can change the transmission fluid on my car and the women who answered the phone at the front desk was EXTREMELY RUDE, combative AND passive aggressive. She proceeded to tell me "what makes your car so special" when all I asked is if they could change my oil and transmission fluids. Very condescending in her behavior probably one of the worst customer service experiences I've ever received. She needs to be replaced her bad attitude just lost a customer and I'm sure I'm not the first. I called the Midas on 212 Harding Boulevard and they were very polite and professional obviously they have standards when it comes to their job and have employees who actually have communication skills. If your looking to pay money for services and don't want to interact with a impolite/ ill-mannered women while doing so go to the Midas on Harding Boulevard instead. read more

Came here for years, recent events encouraged us to change. We were clients for 10 years

Many times I use Yelp to get directions to a place I want to visit or to find a Website cause it is fast and easy. So much info in one place read more

Super friendly staff & members of the Chamber! I asked them to check my transmission fluid, thinking I needed it changed. They did, & said it looked good. I love it when you can trust someone to be honest. They also helped me get a smog at the adjoining shop. Great service! read more

Tried the schedule an appointment on Yelp! Don't bother. The app says response within an hour. Nope. I waited 2 hours with no reply. I called them and they said they are booked. Waste of time using the app. I had things to do this morning So waiting was not an issue. Won't do the app appt scheduler. Call direct. read more

Made appt. for oil change by calling in and give make and model of car I asked if they topped of all of the fluids they said yes. Went to my appt. after I gave them all of my personal information and signed there paper work. I asked the lady at the counter do they top of the low fluids her reply no we do not. Then she said if your transmission is low we drain and refill it for a S100.00 (THIS PLACE IS A SCAM THEY JUST WANT YOUR MONEY) Do not take your car they just want you to come in so they can find stuff wrong with your car. (BEWARE OF THIS PLACE IN ROSEVILLE read more

When will I ever learn. The convenience of this place is not worth the terrible service that I get every time I go there. They underestimate how long every job will take and when they go over the time, they don't have the decency to call you and let you know. If they tell you that the shuttle will pick you up in a half an hour, you might as well just double that. One time I had to run there from the gym , so that I wouldn't be late for work. Now my car is going to be there for two days ,because they couldn't finish, even though my car was there at 1030 the previous day. Just not acceptable. read more

The were quick, and reasonably priced, but the forgot to tighten the oil pan correctly so I found out - from the leak on my garage floor - just in time to leave for work that I had to get it fixed. They were nice enough, but closed early the next day for a re-model and wouldn't take my car in to fix their mistake, so when I brought it in the next afternoon they took care of it. No apology or accountability or anything. I can overlook a mistake if they business is willing to acknowledge that I had to go out of my way to have something fixed that should have been done right the first time. Because they didn't I won't be back. read more

My second time to this location. The first time was for an oil change for my wife Mazda using my oil (Amsoil) and everything was fine. Went back today with my Toyota Tacoma, wanted to change the engine oil and filter, change the lube in the front end, rear end and transfer case along with the power steering fluid and flush the transmission. I brought all the necessary lubes (again Amsoil which I believe to be a superior product to over the counter lubes with much longer service intervals). This time they told me that they would use my oil for the engine oil change BUT I had to accept their lubes for everything else! Can't imagine why, I was willing to pay to have the services performed but they really wanted to sell me their oils. I left. I've owned this pickup since it was new, have used my own Amsoil oils and lubes (actually had them changed out at the dealership before I took delivery) since I've owned it and now have over 215,000 miles on it with no internally lubricated parts ever needing service, they aren't going to be able to sell me their oil and lubes. read more

Awesome customer service. I had a clip break from under my car. It was minor and an easy fix. I was expecting to make an appointment and wait. Midas took a look, fixed it and I was on my way in less than 10 minutes. I've used them in the past and I will continue to recommend Midas! Thank you again for your help. read more

Don't take your car here. Tried making me pay $1000.00+ for a new ignition switch. Told them I'll pass and get it towed. The worker on the phone then asked if I would be interested in selling my car to him. Took it to another shop and they only charged me $350.00. I was a loyal customer, but with the new management, I will continue to take my business elsewhere. read more

This Midas is now under new ownership and the mechanics are much better than the old mechanics they had. They were helpful with my problem and I got it fixed for a reasonable price and they even have an in house shuttle. read more

Made a 930 appointment and showed up on time, but it was 15 minutes of sitting in my car before someone acknowledged me. So 45 minutes after that, when I discovered that my car had not moved an hour after my appointment I decided I will take my business elsewhere. read more

Ridiculous. Best describes our most recent and Final, visit to Midas on Foothills blvd in Roseville. I do not want a "PM" from them to "discuss my experience" because we already had that conversation 30 seconds before i refused to pay for some conveniently found, new problem and asked that my wife's car be returned to me. Car was brought in @ 8am Thursday for an AC inspection/refill+ oil change. We were told it would be done before noon and estimated @ $100-$200, by 1pm and no call I called them who then said he would call back. On call back, price went up $60 for full diagnosis due to refill not correcting AC problem, told they would call back soon. At 5pm and no call back, I called and was told it was now over $600 to repair. I said ok, wife needed it back ASAP and again was told it would be done by noon. The next day, by 5pm no contact from them whatsoever and I had to call. They said it was done, so I paid and wife picked her car up. She drove a quarter mile and realized the AC still didn't work. I called them immediately, no apologies given just told to bring it back tomorrow. I brought it back the next morning, waited for 2 hours and was then told it needed $400 in additional work. This is the point where I explained my unhappiness and skepticism of the entire situation and all i got was a blank stare. No apologetic attitude, not even an explanation on why it took 3 days to NOT repair the car. The suspect portion is that after refusing to pay more for some magical part, I got into the car and drove away and THE AC WAS WORKING FANTASTICALLY!!!!! One educated guess would be that when I brought it back they realized they hadn't correctly repaired it the first time and instead of admitting it, they could place blame elsewhere and make some extra $$$$. And if that wasn't the case, then bottom line is they charged me $600+, returned the car still broken while telling me it was fixed and giving me the paperwork. Apologies for the long review but it was a long inconvenience and if someone is taking my money to provide a service I expect that service, not an excuse. My wife's entire family has used this Midas for many many years, 5 cars all service/repairs. That ended today. read more

In regards to my previous review here is an update- I am just amazed that the owner Matt would respond in such a manner on this forum in regards to my first post dated 3/6/2014. Turns out Midas had the spark plug wires for cylinders 1 & 7 crossed... This was the problem and Midas was unable to figure this out after claiming to have re-inspected the work they had done on my Durango. This was determined by referencing a Chilton Chrysler repair manual and rechecking the firing order and spark plug wiring specks... this took less than 2 minutes to figure out what Midas had screwed up on and was done by a friend of mine while I held the book for him to reference(FYI my friend and/or I are not mechanics). I have been driving my Durango since 3/16 (the day my friend and I determined the crossed wires) about 1000 miles and have had no problem at all. See the messages below that were sent to me by the owner Matt: Matt A.'s comment on your review: Chris, I understand that you are upset, however your Durango came in on a tow truck not running at all. the diagnosis led us to the two sensors and we suggested a tune up and fuel injector cleaner, none of witch would cause low compression in two cylinders. The conversation you had with Dave he told you that the only remote way that the injector cleaning could of caused low compression would be if there was so much carbon built up in your system that the carbon was acting as the compression seal and when it was clean and removed that compression was lost. This is very unlikely and even if it was the case, I fail to understand why we are responsible for lack of compression for cleaning the carbon out of your engine. Your Durango needs to have the head removed to ascertain why compression is low in the two cylinders we would be happy help you out with this. Chris E. 3 weeks ago In your words this problem was caused by a tune up procedure your shop preformed, I expect your shop to cover the cost of repair this repair that was caused by work your shop preformed. Chris Matt A. Owner Block & Report Owner 3 weeks ago That is not what I said. For this to happen your head would have to of been warped for a long time and your carbon build up would have to been so great that it was sealing the system. my position is what ever caused the truck to be towed in is when the head probably warped. there is absolutely no way a fuel injector service warped your head. Just amazing!! To recap- I was charged $771.23 for work on my car that was not correct, a simple recheck of the work completed would or should have revealed the simple mistake that the Midas mechanic made. At that point Midas should have switched the wires and apologized for the mistake. Instead they dug there heals in to the conclusion that the head on the engine was to blame, was "warped" and needed to be removed and repaired or replaced. Midas quoted me a price of $1,145.84 to remove and reinstall the head and a $130. out of shop estimate for repair. This was not a necessary repair and as I see it an attempt to defraud me the customer. I have Filled my claim with the Better Business Bureau(This Midas shop is not associated with the BBB so that fell on deaf ears), I have filed a claim with the Bureau of Automotive Repair (this complaint will forever stay in their file, so if you have a problem with them file one yourself, Nothing happens unless there is a pattern of complaints to the B.A.R.) I am now contacting The Midas Corporate office as I feel they should know how one of their franchise owners is interacting with a customer on a public social forum. It is completely inappropriate and gives Midas a bad name in this community. Matt & Midas West Roseville you should review how to better handle conflict resolution, this is a needed skill in dealing with the public and something you and your shop employees are lacking. A needed best practice for your shop is to re-inspect all work preformed before the car is returned to the customer. If a customer were to say something isn't right and could you please re-inspect the work preformed your shop should do so. Although you and your staff have the notion that "we don't make mistakes", this situation has proven that you are wrong. Your staff made a mistake and no one was going to admit they did or even try to make it right with the customer(me). SHAME ON YOU!! I will be telling everyone I know of this situation and strongly suggesting they find another business to have their vehicles serviced at. read more

I am SO impressed by the outstanding service I have received at Midas today! I just had to write a review right away. I went in for a simple oil change, I was greeted by the very courteous owner, Matt. They were able to take my truck in very quickly, even without an appointment. The waiting area is very clean, comfortable, and child friendly. My son Lucas enjoyed it very much. After a short wait, a technician let me know that my truck was all finished and he had even gone the extra mile by replacing my tag lights, free of charge! I would highly recommend Midas on Foothills Blvd. to any of my friends or family! read more

Wow. These guys are some experts let me tell you. It took them over 3 hours to change the front brakes WHEN I HAD AN APPOINTMENT. And they never bothered to tell me it was going to take that long until I was already waiting for 2 hours in their lobby. They were supposed to rotate the tires, they didnt, said they did and when they came out to look realized THEY DIDNT and I had to wait for another 15 minutes for them to,finish. When we drive away the car pulls hard to the right all of the sudden so he says bring it back tomorrow. Turns out we have directional tires and you are only supposed to rotate them vertically, but they said I shouldn't rotate the tires at all!! That is safety 101 all tires are supposed to be rotated, just some only vertically, horizontally etc. Not to mention I was over charged about 100 dollars after doing some research. STAY AWAY FROM THESE MONEY GOUGING CLOWNS. read more

I used to like this Midas location. The help is great ant they service your vehicle quickly. Last week I had to replace the brakes on my car. I took 2 rotors in to be turned. I was surprised by the price, $33 per rotor, to have them turned. I commented and asked if that was really competative. I was assured it was. I paid, repaired the front brakes and removed the back. I called Franklin Family Automotive on Douglas Blvd and was told it would cost me $12.50 per rotor. Now I'm embarrassed because I was snookered!!! It should be obvious how the story goes from here. read more