Reliable place to go to when u need car fix. They are honest and helpful. Albert and his mechanics is great

My husband and I have been going to this Midas location for 3 years and we won't take our cars anywhere else. Albert and his mechanics do a great job and take good care of their customers. Albert is always honest about the repairs and he explains everything so that you understand the costs and parts required. Midas also offers coupons on their website so its affordable to do regular oil changes. Albert and his team are the best of breed when it comes to mechanics and I highly recommend them. read more

I needed a oil change so I when to midas. I never had problems with my car.Once the oil change was done . Drove my car home and started making noise I'm having car Trouble now I have to take it to mechanic. The worst place.. read more

Albert has serviced my work truck for a couple years now, and him and his team are excellent. They are always happy to see you and make the experience there a smooth ride. We had other places serivce our trucks, but Albert at Midas is the way to go! read more

By far the best mechanic in Santa Ana. I have been coming to Albert for about 2 years and he has always done a great job and prices are reasonable. Plus he will show you what is wrong with your car and give you options, being a girl I have no idea what is going on but know that I can trust Albert. Super friendly and knowledgable. From oil changes to any kinds of repairs you can take your car to him!! He will be honest and efficient!! read more

My 2000 chevy camaro completely died on me at work and I had to have it towed to Midas. Albert took his time to diagnose the issue and gave me a fair quote to fix the problem. He explained everything for me and walked me through everything. It took a couple of days to get everything fixed but I was very happy with the end result. I will for sure be taking my car there for future issues and would recommend his service to anyone look for a good car mechanic. Thanks Albert! read more

I made an appointment for an oil change for the 18.99 price online, when I first walked in the Asian guy right away asked for my keys gave them to the tech, I slowed him down and asked how much is this going to cost me, I haven't had told him what I wanted done or signed anything...then he said it's going to cost me a total of $59.99 before tax!!! I asked him why if what I came for was the $18.99 price online he said no because it's not good for my car, sir the type of oil you were recommending is for a much older car or with 75,000 plus miles preferably!! Then he asked how many miles my vehicle had...then hand me papers to sign after taking my car to service...too late I took my keys back and took my service elsewhere. Sir I educate myself and what's good for my vehicle and you were trying to over charge me and that's why you lost a future customer. Customer service is the way to build up your sales, don't be sales guy and rush into things because you won't fool everybody. I'm sure you'd done it before by the pace you tried to do everything. read more

I first went into Midas about 2 years ago, when I met Albert, the manager of the Bristol store. My Sentra had exhaust problems. Went to a couple of shops that said I needed to replace a good portion of my exhaust for hundreds of dollars. Albert looked at the car & said that the muffler could be repaired by welding, saving me a bunch of money. After that, I went to him more & more, until he got all of my business for my cars. Albert has repeatedly saved me money on jobs that I go to him for. He will tell you if you don't need something that you walk in the door planning to do. Albert & his team are amazingly stand up businessmen that provide honest, clean, & affordable repairs on your vehicles. They will continually be my go to on all work I need. read more

It was my first time taking Midas at Bristol with Albert. My impression was that Albert and his technicians are very skillful because they denied the diagnosis made by other Midas shop with a great confidence. They made fun of the others diagnosis. Albert stated that my opinion is that your car issue is not with Vacuum pump, but with thermostat and coolant sensor. They changed both components, with labor expenses I paid $600 after 7 hours. The signal on front panel went away until it came out again next day. I called Albert, he said come to Midas immediately for check up. The labor scanned the error and said a new problem has arisen. Imagine I paid 600 dollars and spend seven hours, not only I have paid but also they have caused a new issue in the cooling system of my car. I do not recommend this Midas shop, though Albert treats very nicely and tries to do his best in service. Overpromissing, big talker while no delivery... read more

This Midas is the best in town I really recommend it took my car and they did a wonderfull job great job Midas the owner is really friendly and he will give you the best price ever read more

This place is shady and the manager Albert lies. He sold me a warranty last time I bought brake pads, which he said covered parts and labor as long as I didn't need new rotors. So I go to get new pads and he charges labor. I end up spending $600 for two trips to get brakes done, ridiculous. Albert just argues with you and charges what he wants. Go to any Midas but this one. read more

I've been here a few times and the manager Albert is always very friendly and informative. I went in for an oil change and he matched a Groupon deal that I had found. Great service. read more

High pressure, typical salesman/mechanic. I always have a hard time trusting corporate owned car repair shops.

albert is definitely the man! he always greets me by name & asks about my family which i absolutely love! everytime i'm having problems with my car i always come see him. he only fixes what needs to be fixed & makes sure to give me the best price! if you live in the area i highly recommend you see the man & judge for yourself! read more

The car dealership told me the water pump was going out any time and to fix it. I got a second opinion at a local auto repair shop; that repair shop said the water pump did not make any noises or look like it was going to go out. I went to Orange County to visit family. When I went to my car to leave, it wouldn't start. Moreover, the hood cable wasn't working so the hood was stuck! AAA couldn't even check the battery. I had my car towed to Midas. Albert listened to the problems re: the car. It took his worker, Ernie, about an hour to get the hood to open. Ernie checked the battery and fluid levels. All in all, Albert explained why the hood was stuck, why the car wouldn't start and advised me on fluid level for coolant. Albert made sure my car was worked on efficiently and thoroughly. He was open and honest and fair about repairs and cost. I would definitely take my car here again to be serviced. read more

Do not come to this place. They are not honest. They think you don't know shit about car and try to scam you. They make your car not operable and charge you big bucks. read more

Albert and his team has done it again. Got an oil change and told him I was in a rush and he said " no worry, ill take care of you. " Was in and out in less then 30 min. Thanks again. Will see you soon. read more

Unfortunately, I need to return to the garage in order to have them fix the new part that they installed every time. This has ranged from poor battery cable installation to poorly balanced tires. I don't think I will be a return customer anymore. Oh yeah, on average they charge about 10 percent more than any other garage. Friendly service from manager. Stay away from actual mechanic though. read more

Went to get my oil changed , they were about to close but Albert was super nice n stayed behind just to change my oil . So great service , decent price read more

I stand by my original review. The Customer Experience Team never called to discuss or resolve this matter. Either their Customer Experience Team doesn't really exist or realize this franchisee is a lost cause. Either way, caviat emptor. YOU'VE BEEN WARNED. read more

Albert the store manager is extremely friendly and always provides great customer service. He always greets you with a smile when you walk in and he always goes out of his way to make sure that my car was completed in time for me. He has helped my family and I for more that 8 years. I am always coming back. read more

I come to this Midas from Irvine because I have yet to have a bad experience at this location. Albert the manager takes very good care of me and his technicians alway do a great job. I been to other mechanics and always felt cheated and rarely was happy with their work. I have yet to feel that way at this Midas location. I don't think I can trust anyone else to touch my brake system, I been coming here since 2005 when I lived across the street from them. I recommend them to everyone I know needing service done to their car and to anyone reading this review. read more

Albert is super helpful and nice. I have been taking my cars here for over 10 years. The service is usually very speedy and well done. No repeat repairs. Customer service is the best here. Definitely recommended for cars both old and new. He saved me from needing to buy a new car by maintaining my older model for 7+ years. I definitely would recommend (and I have) this location to my friends. read more

We had an emergency with the battery and are from out of town. Albert and his staff were very professional in taking care of us and getting us back on the road. Would recommend them. read more

A complete ripoff! $90 to add coolant to the radiator. This business takes advantage of ladies. BEWARE!

Pleasantly surprised. Honest, friendly, reasonable and prompt, quality service. Went to get brakes checked. Will return to this location.

horrible customer service . I just went in to have my ac checked for a squeak. I was tolled to wait in the office and i was witness to a service technician argue and yell at a customer. they were arguing about some type of brake service and although the customer was calm and collective the technician was very rude and very unclear about his findings except that it will cost more money. the customer tolled him he was being scammed and that he just wanted his truck back. The technician kept arguing his point and was being very unprofessional. I decided to walk out at this point. If you treat your customers like this then you obviously don't need my business. I feel for that customer who was taken by this Midas. I hope they make it right and refund his money. Don't go to this Midas take your car somewhere else!!!!!!!!!!! read more

This Midas location has a great service. All the jobs that they do in all my cars are great. They have the best service. I would definitely recommend this place . Excellent costumer service!! read more

took car for oil leek gave me bill for 300$ with condition that if this doesn't fix it may need 1600 $ job extra . also charged me 45$ for inspection as i declined from getting it done. got t repaired at other place with 120$ including oil change ,air filter change and engine area power was. if you go here minimum bill is 300$. read more

I opened the store door and walked into the waiting area that encompassed furniture that one would see in a purgatory for 1970 furniture waiting to die. The furniture seemed worn-out like Studio 54 patrons decades later still waiting for a miracle to be famous. The dirty mustard yellow walls were dusty, filthy, and desperately needing a new paint job. The floor looked like it hadn't been swept for a year and crying out to be modernized with new flooring and tile. Upon arriving at the store, I requested an oil change for my Toyota Solara. The front staff (John) greeted me briskly with detached attention and indifferent attitude. After John was done with my order, he spoke harshly and borderline aggressively with another customer that presented John with a coupon for a service. John's attitude and manner seemed borderline hostile and failed to reinforce positive customer service. Rather than blissful and calming music, I was entertained by foul language and F-bombs coming from the service bay. Professionalism was million light years away and how I yearned for the staff to be able to develop intergalactic spaceship to travel to the distance galaxy to obtain it. With myriad choices of stores for my car to be serviced, this is my first and last time that I will take my car here. read more

warning!!! do not take your car to this location, i got quoted on breaks $125, after his inspection which took 1:45, the manager a. lim said it was going to be $350 to replace other parts. he said the break fluid needed to be flushed cause it has never been done. lie, the break fluid was changed the last time i replaced the front breaks, it wasn't dirty at all. after telling lim i would check other shops he charged me $25 because i didn't do it there and then, this guy's a con, and practices bait and switch. IF YOU WANT TO GET AN HONEST QUOTE DO NOT TAKE YOUR CAR TO THIS LOCATION. read more

took my car to midas for a routine oil change.. three weeks later today my car began smoking . i realized my is out of oil.... they did not changed my oil properly.... 15 mins is way to fast for an oil change.. horrible place.... read more

I took my car for brakes service I paid $1000 to get them fix , later during the next 2 months I took it for oil leaking ended up changing the engine and transmission according to Albert all was a mess I paid around $5200. And I was happy when I left the shop. Little that I know the transmission was not the same it was worse vibration hard time to switch on second wear ohhh I for got my BMW was in the shop for 6 moths I'm pretty sure regulars at this shop know about this seeing the dusty car sitting in the spot next to the office. Going back to my story. 10 days after I was driving my car. One night I saw a wet spot under the car. Guess what?/ the car still leaking oil I went back to Midas told Albert. And you are not going to believe what he said to me,,,, Omar you are going to have to live with it your car is old we used aftermarket parts we had no choice due to rare year card model ,, but come every 2 months we check everything for you. , but as you know nothing for free so. No more Midas at least for me. Hope this input helps another people thinking going there read more