Hello I have lived here for 13 years I have nothing but good things to say. The facility here is…read moremaintained and well kept. The staff here are wonderful and very helpful. I wouldn't choose to live anywhere else! But most importantly it's affordable!!! Activities are fun and keeps us going!

Hello! I'm a current employee here at Braswells Leisure Manor. I have been employed here now 3…read moreyears. Not just because I'm an employee here but because I love what I do and truly care about the residents wellbeing, this place is amazing! The staff the food , the way the maintenance takes care of the facility is incredible. I see the residents happy and that's what matters most. I'm very happy here and get treated well. Everyday I get to do something I love and make an impact on people's lives!

The Village at Redlands is a safe, clean environment for seniors. Many activities to choose from…read moreand fun outings. Staff is very friendly and informative, the grounds are gorgeous and even more gorgeous views of the mountains. Has an amazing home vibe. The residents are friendly and very helpful and is a very peaceful location.

The Village at Redlands is an amazing place. I recently toured with my grandparents, and let me…read morejust say, we were blown away! The grounds are beautiful and the units are so warm and homey. The management is so helpful and will answer any questions. The location is great, with a beautiful view of the mountains. I recommend the Village to anyone looking for a senior living complex.

This memory care facility is a nice place for my mom to receive 24/7 care. The staff is friendly…read moreand they have activities and events for the residents. The only area that I would request improvements on is the food. It does appear to be 'institutional food.' Not much fresh fruits and/ or veggies. My mom gets a lot more social interactions at Rose Garden, than she did at home, and her roommates and the planned activities keep her busy!, What a Blessing they are!

Review of Rose Garden, Senior Residence continued:…read more So I talk on Monique's phone to Cassandra. Cassandra is demanding me to leave because it's past visiting hours even though Lily has told me that I can visit any time i want. Just the day before I was there until almost midnight. My dad is in Hospice... visiting hours do not apply to him. I keep telling her this and that hospice AND Lily has told me so...she keeps insisting that Lily is wrong and shouldn't have told me that! Incidentally, my sister had already called her earlier to say she would be there around 9 pm. It's already a little after 9 pm, and my sister has not arrived, I'm begging Cassandra to let me stay and wait for my sister! She tells me "yes, I talked to your sister and I gave her concession". Then, the truth comes out... she blurts out, "Look, I don't mind you being there, but I don't need people following my staff around... They have work to do." At this point, I'm holding back tears. My voice is shaking and I'm begging her to let me stay. She finally gives me till 9:30. It's already 10 minutes after 9, so I ask her "how about 10?" ...she won't give an inch ... I hang up and collapse onto the couch that I have just scrubbed clean!!! In shock, I sit there slumped and just start crying in front of the staring eyes of the laundry girl and Monique, who then has the gall to ask me "are you okay?" NO I'm not ok! My dad is dying!" (and YOU have just killed him!....I should've said. If I had only known!). And then she asks if she can give me a hug (and I'm like, "WHATEVER!") then proceeds to give me a stupid FAKE hug, then sits down beside me and tells me to call her if I need anything else. The laundry girl, however, was so sweet and gave me a very tight and sincere hug. She apologized to me and told me this whole thing was just sooo unacceptable. I haven't revealed her name because I don't want retaliation against her. I text my niece "where in the heck are you guys?"...Then I continue cleaning and scrubbing away the dried up poop on the floor of dad's room Then the triage nurse from Hospice arrives just before 9:30 and at this point, I realize, "this has bought me some time". I start telling her what just happened a little earlier. A few minutes later, my sister finally arrives. Cassandra has told HER that she can stay till 10:45. I continue relating what has just happened. The hospice nurse advises me to take it all the way up to administration. But... What do you do when administration IS the problem? Thank you for reading all the way to the end. This is only one of the appalling experiences I, and, more importantly my dad, sadly, had to go through with this place. As I stated before, if you value your loved ones, steer clear from this HELLHOLE!!!!!!

Silver Leaf is an amazing place! My mom lived here for 5 years and wasn't just cared for, but was…read moretruly loved. The meals, the special events, the holiday celebrations - everything is just so special. Kiersten and her team have a passion for people, not a bottom line. I have such fond memories and special friendships from this time.

Our family placed our loveable mother at Somerford Place 7 months ago. My family had many questions…read moreand concerns about the care our mother would be receiving. The staff was very sensitive, understanding and knowledgeable with each question and concern we had. Our hearts were filled with peace the day mom became a resident at Somerford because we knew we had made the right choice for her care. Mom quickly became apart of the community. She enjoys the wonderful new friends and staff that she gets to interact with daily. She is physically and mentally stimulated each day with different activities, singing, games, and special events from the well trained staff. I share a few meals with my mom each week and I'm very impressed with the wonderful flavor of each item of food served at each meal. Thank You, The Morgan Family

I want to complete a review since I had to move out, after only 2 and a half months. Jeromy and the…read morenight manager did not act after over a dozen noice complaints. I had at least 2 neighbors that made noice all hours. And one was the boyfriend of a Neurologist from Loma Linda. Of course he was mean and unruly while she was at work. The other lived up stairs and hammered on things at 2 in the morning. And the management did nothing.. I went to the office several times in tears!! It was awful ! Even Keith the night manager knew this ! Now, know the truth about Somerford Place !!!!I would give you a minus , if I was able to do so. do Not move there if you want to sleep at night

Nice place. We have a elderly friend who has lived here for a couple months. Very clean and quiet…read moreas far as I can tell so far. Our friend likes it here but will be moving out in a few months to live with her family. Cost is significant as all meals are included and nurses check in every 1/2 hour but it is a pleasant place. I would recommend this place if someone is searching in this area.

They took care of my mom as best they could She was not a fan of the bed pan while there. But had…read morea portable toilet next to her bed she couldn't get on it when needed without help. She had a hard time with the call button. Her room mate was very loud and was giving the staff a really hard time. I had to switch mom to another room with better access to the toilet. She did better with her physical therapy in the new room too. They got her to walk again after her fall last January she stayed til March The staff did their best but was under staffed at times it took awhile to answer the call button. My mom said she got tired of waiting and used her wheelchair to get to the toilet. The girls never came to help some of the time. It was better than some places I've seen and worked in. The office staff was accommodating when I called with concerns Overall I would recommend them

Our family is incredibly grateful for the care and compassion Krystel McDowell, CNA, has shown our…read moreloved one during their time at this facility. From the very beginning, she treated our family member who received subacute care not just as a patient, but as a person -- with dignity, patience, and genuine kindness. She always took the time to listen to our concerns, explain things clearly, and kept us informed. Knowing that she was involved in our loved one's care gave us such a peace of mind. Her calm demeanor and reassuring presence made difficult days a little easier for all of us.

Both my mother and I are very satisfied with Braswell's Mediterranean. She has been a resident for…read morealmost one year and needs extra assistance daily. The type of care involves all aspects of daily living necessities. The quality of care received from the CNAs is provided with loving and caring compassion. The nursing staff is diligent on providing meds and assisting with other matters. The house keeping staff is polite and hard working. But most of all, the office staff is professional and always willing to help in anyway. I feel very confident that my mom is safe and in good hands. Thank you all once again!

1 star is too many stars for this facility. It should be a negative 1…read more The place is run down, and has a bad odor. They tell you they will transport your loved one to their doctors appointment, but only calls you with reminders of the appointments, and the best time to pick up your family member. If your loved one falls down, or gets injured in any way, the facility does not call, and advise you. When my father was there, he fell out of bed, and hit his head very early in the morning. The teenager that was working the night shift (alone) did not know the proper protocol for a head injury. I actually had to explain to her what to watch for, and to keep him awake. I received four phone calls around 2:00am (all within 30 minutes) from the facility to advise me of my dads passing. The first call was to tell me he passed. The second call was to tell me they called EMS because his pulse was low, and his breathing was shallow.. The third call was to tell me they didn't think he was going to make it through the night, and the fourth call was to tell me he passed, and to let me know I had to come pick up THE BODY, or have someone pick THE BODY up for me. After my fathers passing, I went in to pick up his personal belongings. His watch, wallet, and other small items were missing. I asked the woman who put his things in boxes about the items, and was told another resident could have walked in and taken them......Seriously??!!! Unacceptable, an totally disgusting.