WOW....Jason H treated us with so much courtesy and professionalism we were very impressed…read more Stress free and we were very comfortable with every phase of the selling process We definitely give them 5 stars plus WONDERFUL experience to offset so many bad experiences with other companies ASK for Jason H

Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

VPS Rocks! (Out-of-State Purchase)…read more I've been searching Autotrader, craigslist and Facebook marketplace for a couple months now looking for another heavy duty vehicle for my newly started business. I've never used a auto broker before and was skeptical this would go smoothly as I usually try to have friends or family check vehicles out for me but we all know how that can be. I found VPS on Yelp and after doing some research by visiting his website along with the many reviews on Google/Yelp I decided to take the plunge. I contacted Dave via text late on a Saturday and was texted back that same night. He ask for a link to the vehicle I was interested then without asking pulled the Carfax of the truck and showed that it had been in a minor accident. We discussed more and I decided I was serious and ready to make the purchase. Dave swiftly took over and made an appointment with the seller, scheduled a basic vehicle inspection that included a diagnostic check as well as 10-20 photos of the body and undercarriage including a short video of the engine idling that I specifically requested. I then proceeded to negotiate a price with the seller that we eventually locked in. I was able to send the funds directly and securely witch gave me added piece of mind. Dave met with the seller got all the paperwork taken cared of (notary, title, bill of sale, etc) as well scheduled/coordinated a new windshield replacement that the seller agreed to take care of prior to selling me the vehicle. Lastly Dave was able to clean, prepare and store the vehicle safely till we could schedule shipping to me. Dave went above and beyond my expectations! He was willing to help with whatever was needed. Reliable, friendly, vehicle knowledgeable and great communication. This was the smoothest out of state purchase I have ever done. I will definitely use vehicle purchasing service in the future. SAFE, EFFICIENT and Reasonable! Thank you very much. VPS - "Enjoy your life, I got this" Best Regards! Daniel

I really can't say enough about Dave! My family has been working with him for all of our car…read morebuying needs for over a decade, and he is the only one we trust. Not to mention, his fee is an insane deal (and he really should be charging more for the incredible service he provides!). I was finally ready to buy my first car this month and I knew immediately that Dave would be the only one I would trust in my first car buying experience. He found me the PERFECT car well within my budget and worked with me all along the way to make sure I felt comfortable and that I was informed of all the important information. He made the entire process so easy and stress-free, and I can't think Dave enough for finding me the perfect car that I absolutely LOVE, which we signed for today! You don't need to look any further - Dave is your man! Incredible service, incredible price. Worth every penny and more!

I've decided to go ahead and give Autodealz a review from what i experienced. The staff was…read moreawesome! They really helped me out and got me a car that was pretty good. It wasn't quite in the greatest condition honestly, but i'm an auto tech do to me, no big deal. Despite the minor stuff, the car is solid! And I did not think I would get financed for a car, but they did it! It's been awhile so I can't recall their names, 2 great guys! They sold me a 2018 Nissan Altima and it's been an awesome car. I would definitely recommend buying a car from there. The big dealerships screw you over, they push you into a car you don't want. These guys let you find what you like, no pressure, they are straight up what you can get financed for and how or what's needed to get the financing. They are very helpful and I would buy another car from there again. No more big brand name dealerships! And in reading reviews here, used cars will have some issues, you're not buying a new car after all. You are buying someone else's problems, just don't know the severity until you research the car with carfax. just find the car, research it thoroughly and have it checked. take a scan tool with you when looking at used cars.

It isn't a terrible place but I had to call off work and drive far out to see a truck today that I…read morewas told I had no issues at all later to find out it would need at minimum six grand into it. Driveshaft was messed up CV axle and was painted to hide rust underneath 4 low wasn't there were a lot of issues and a ton of sound being heard very hard to say that it runs perfectly fine

Paul responded almost immediately to a question I posted on Yelp. I had a particularly stressful…read moresituation (in from out of town, selling a car on behalf of sick relative) and he was great. He walked me through the process, arranged to meet within an hour of talking to him, was early to the appointment and then met my price. He was professional, courtesy and met every expectation. The world would be a better place if we had more businessmen like him. Thanks very much!!

Listen! I am not sure who I just talked to, but it was a human. They listened to what I had to say,…read moreoffered some great advice, and didn't try to scam me or have me sell my car for peanuts. Those are the requirements for making a customer happy. Even tho I ended up not doing business with them (because it was a better option for me) , I highly recommend them if you have any questions or trying to sell your car for an honest price.

Final Update: After…read morefinally getting in direct contact with the General Sales Manager, Chuck, I was able to fully express my frustrations regarding how I was previously handled by both the representative and the salesman. Chuck took the situation seriously from the start. He acknowledged my experience, made it clear that this was not how they operate, and stated that this was far from the values of both their dealership and Chapman as a whole. He immediately took action. Chuck personally looked into everything and went out of his way to make things right by ensuring I was placed in a vehicle that truly met my needs. He arranged for me to work directly with one of his trusted salesmen, Andrew, and made it clear that when I arrived, I would be handled exclusively by him--no confusion, no runaround. From that point forward, the experience was a complete night-and-day difference compared to what I dealt with before. The level of professionalism, communication, and respect shown by both Chuck and Andrew completely turned the situation around. I genuinely appreciate the time, effort, and accountability Chuck showed in taking control of the situation and making sure it was handled properly. Because of that, I can now confidently say that I am beyond satisfied with my experience and would return again.

This review only reflects the scheduling department and in no way reflects the excellent service I…read morereceived from Service Advisor Cade Smith. I'm a retired service manager and give props to Cade for his handling of my issue (5 stars). Issue: The scheduling. I called the scheduling department to make an appointment as this dealer is really far from me but they had the best price on oil changes for my 2021 Trailboss. The scheduler said the wait will be one hour. Ok no problem I can do that and made the appointment. However... right when I get there I was informed it would be a two hour wait. I didn't really have that much time to spare but had to get it done as my emissions were due. 2.5 hours later my truck was finally done with a standard oil change with no rotate and no other services. Someone really needs to address this issue with the scheduling department. I'd almost rather pay the higher prices at other dealers (that are closer to me) than have to wait that long for a standard oil change. Especially after being told it would only take one hour. Express Lane? I think not.

My sons vehicle was older and had high mileage the mechanic quoted me more than the car was worth…read moreto fix, called these guy and they were prompt and gave me cash on the spot in Gilbert Az, paperwork was easy they were professional took about 5 mins total! Definitely would recommend if your in the east valley area!

From the owner: We'll Pick Up Your Junk Car & Pay On The Spot. 100% Free Towing & Pick-Up Nationwide. Get an…read moreEstimate for Your Junk Car Online. Simple and Easy to Use -Try Us Today. Get offers 24/7. We pick up & pay. No strings. Fast, stress free process.

I have dealt with this company a couple times before between me and my daughter. I called JC, I…read morepresume he's owner/broker there up around 3:30 p.m. on October 21st 2024.​​We exchanged information for the car and I accepted his offer. Rick was the tow driver, of all the 3 past cars junk cars bought. He recognized me, which was nice. Ric examined the car thoroughly. Ric has worked there a long time! He's professional, thorough, & gives great customer service By 6:30 my car was gone I will definitely be calling them again I hopefully not too soon thanks JC and Rick

The most unprofessional business in Phoenix. I called to get a quote only to get no answer. And…read morewhen I left a review the owner or whoever Justin is was EXTREMELY rude not only in his response but on the phone and then continued to text and harass me. This is not okay and not how a business should be ran. VERY unprofessional and outrageous.